2/10 Terrible
Mark
Traveled with partner
Dec 27, 2025
I chose this hotel for it's convenient location and "pool". We were assigned Room 403.
- During our first evening, the bathroom vanity faucet erupted with a blast of air and water, followed by 30 seconds of DIRTY BROWN WATER. We did not drink it or shower in it after that. After paying $200+ per night, I was quite disgusted to have to "camp out" in our room with water bottles. This was by far the worst thing wrong.
- The switch on the bedside light on one side did not work. We tried a different bulb, but it was the switch, not the bulb.
- The LCDs on the thermostat were illegible: we could not predict the temperature we were setting.
- The sheets were papery, crinkly, and in the case of the bottom sheet abrasive. I felt like I was being exfoliated all night.
- The pool and hot tub were "closed" during our stay. We had hoped to have the family over for a Christmas swim as we have done at another hotel in Grande Prairie, but could not.
- The TV "system" was idiotic and almost impossible to use, despite my background in programming and Engineering.
- They have a ridiculous, threatening-sounding sign in the elevator specifying a fine if the elevator stops during our trip.
We will avoid all Sheraton and Marriott Hotels in future.
Mark
Stayed 2 nights in Dec 2025





















