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Jacy'z Hotel & Resort

Property class: 5 and above

Choose dates to view prices

Photo gallery for Jacy'z Hotel & Resort

A modern interior with a large glass window, a seating area with cushions, and a view of the city.
A cozy, modern interior with a large, cushioned seating area, wooden beams, and a variety of plants.
A modern building with a geometric facade and a well-lit outdoor seating area with tables and chairs.
A room with a view of a cityscape, two armchairs, a small table with glasses and a book, and a lamp.
A modern interior with a large window, a fireplace, and a seating area with a sofa and chairs.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
Drakegatan 10, Gothenburg, Västra Götaland, 412 50
  • Place, Nya Ullevi Stadium
    ‪4 min walk‬
  • Place, Scandinavium
    ‪10 min walk‬
  • Place, Liseberg Amusement Park
    ‪14 min walk‬
  • Airport, Gothenburg (GOT-Landvetter)
    ‪20 min drive‬

Room options

View all photos for Dark at Jacyz No windows

A hotel room with a bed, bedside table, lamp, chair, artwork, and a decorative vase.

Dark at Jacyz No windows

9.0 out of 10
Wonderful
(61 reviews)
  • 156 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Small at Jacyz

A modern hotel room with a bed, a wooden dresser, a mirror, and a view of the outdoors.

Small at Jacyz

9.0 out of 10
Wonderful
(159 reviews)
  • City view
  • 156 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Medium at Jacyz

A modern hotel room with a large bed, a bench, a nightstand, and a window with curtains.

Medium at Jacyz

9.4 out of 10
Exceptional
(119 reviews)
  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Large at Jacyz

A modern hotel room with a large bed, a sofa, a small table, and a desk.

Large at Jacyz

9.2 out of 10
Wonderful
(37 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Dark at JQ No windows

A hotel room with a large bed, a flat-screen TV mounted on the wall, a bedside table with a lamp, and a patterned ottoman.

Dark at JQ No windows

8.6 out of 10
Excellent
(4 reviews)
  • 138 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Large at JQ

A hotel room with a large window, a bed, a chair, and a lamp.

Large at JQ

9.2 out of 10
Wonderful
(22 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Medium at JQ

A modern hotel room with a sofa, a small round table, a bed, and a large window.

Medium at JQ

9.4 out of 10
Exceptional
(83 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Small at JQ

A hotel room with a large bed, a nightstand, a lamp, and a view of the outdoors.

Small at JQ

9.2 out of 10
Wonderful
(5 reviews)
  • 156 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Gothenburg

Located in Centrum, Jacy'z Hotel & Resort is a leisurely stroll from popular sights such as Nya Ullevi Stadium and Liseberg Amusement Park. This 233-room, 5-star hotel has 2 indoor pools along with a full-service spa and 3 restaurants.

What's nearby

  • Nya Ullevi Stadium - 4 min walk - 0.3 miles
  • Scandinavium - 10 min walk - 0.6 miles
  • Gamla Ullevi Stadium - 10 min walk - 0.6 miles
  • Swedish Exhibition and Congress Centre - 11 min walk - 0.6 miles
  • Liseberg Amusement Park - 14 min walk - 0.8 miles

Getting around

  • Ullevi Södra Tram Stop - 8 min walk
  • Liseberg Station - 11 min walk
  • Landvetter Airport (GOT) - 22 min drive

Restaurants

  • ‪Jinx Empire - ‬9 min walk
  • ‪Glenn Sportsbar Ullevi - ‬10 min walk
  • ‪Archie's på Jacy'z - ‬1 min walk
  • ‪Gogogaga - ‬1 min walk
  • ‪Danilo Restaurang Bar & Café - ‬10 min walk

About this property

Jacy'z Hotel & Resort

Guests of Jacy'z Hotel & Resort have access to a full-service spa, 2 indoor pools, and a 24-hour gym. Self parking is offered for SEK 395 per day. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and a conference center.
Guests can expect to find flat-screen TVs and stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include minibars, safes, and wardrobes or closets.
2 indoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (SEK 395 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • 3 restaurants
  • 4 bars/lounges
  • Coffee and tea in common areas

Restaurants on site

  • Archie's
  • Gaby's
  • GOGOGAGA

Things to do

  • 2 indoor pools
  • 24-hour health club
  • Billiards/pool table
  • Full-service spa
  • Seasonal outdoor pool
  • Table tennis

Family friendly

  • 2 indoor pools
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 18 meeting rooms
  • 24-hour business center
  • Conference center (1,658 square feet of space)
  • Coworking space

Outdoors

  • Pool loungers

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Minibar

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests with 'Spa Access' rate plans receive access to the spa area and pool from 3:15 PM to 5:15 PM. Facilities fees apply to all other guests to access the pool and spa area.
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for SEK 300 per accommodation, per stay
  • Dogs only
  • 1 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: SEK 395 per day (in/out privileges)
  • Pet fee: SEK 300 per accommodation, per stay
  • Service animals are exempt from fees
  • Facilities fee: SEK 195 per person and includes use of: spa; swimming pool

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 4:00 PM—-anytime
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from July 02 to August 05.
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Jacy'z Hotel Resort
Jacy'z Hotel & Resort Hotel
Jacy'z Hotel & Resort Gothenburg
Jacy'z Hotel & Resort Hotel Gothenburg

Frequently asked questions

Is a free cancellation option available at Jacy'z Hotel & Resort?

Jacy'z Hotel & Resort offers free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Jacy'z Hotel & Resort?

As of Oct 16, 2026, prices found for a 1-night stay for 2 adults at Jacy'z Hotel & Resort on Nov 1, 2026 start from $119, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Jacy'z Hotel & Resort?

This hotel is situated in Centrum within a short 6-minute walk of Nya Ullevi Stadium and also 14 minutes on foot from Liseberg Amusement Park. You'll also find Scandinavium and Gamla Ullevi Stadium less than a mile away.

Is a spa located at Jacy'z Hotel & Resort?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Jacy'z Hotel & Resort feature a casino?

No, Jacy'z Hotel & Resort doesn't have a casino.

Is there an indoor pool at Jacy'z Hotel & Resort?

Yes, this hotel has 2 indoor pools along with an outdoor pool. The seasonal pool will be open from July 02 until August 05.

Does Jacy'z Hotel & Resort have a restaurant with a breakfast menu?

Yes, Jacy'z Hotel & Resort has 3 restaurants, and serves free buffet breakfast each morning.

Does Jacy'z Hotel & Resort allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Jacy'z Hotel & Resort for a fee of SEK 300 per accommodation, per stay. The property also provides food and water bowls.

What is the closest airport to Jacy'z Hotel & Resort?

The closest major airport to Jacy'z Hotel & Resort is Landvetter Airport (GOT), which is 14.6 mi away (22 minutes by car).

Jacy'z Hotel & Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2093 out of 2941 reviews
Rating 8 - Good. 537 out of 2941 reviews
Rating 6 - Okay. 176 out of 2941 reviews
Rating 4 - Poor. 70 out of 2941 reviews
Rating 2 - Terrible. 65 out of 2941 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service wonderful staffs beautiful pool
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel with a fantastic spa - the large room was great The staff are very helpful and friendly Would definitely stay here again
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful decor, comfy beds and good vibes. Did not use the spa this time but had a lovely meal at Gogogaga on the top floor which was amazing!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in walking distance to eb=verything, It had many option such as golf, a pool and other things if you did not want to leave beautiful hotel and staff was amazing
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. The pool was great and we could use it until 11am as a family. The bar and games were a big hit with my son,especially silly the shuffle board! We walked to Liseberg from the hotel, it only took around 10 minutes
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful trip - great hotel, team and facilities. We will be back and we had a 12 year old to 83 year old and in between and all happy!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible room and design. Pool area was one of the best I have seen. Would stay here again when coming to Gothenburg.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and spacious hotel. Note, it is about a 25 mins walk to town or you can get a tram. Staff were sp helpful and even let me check in early
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, the hotel was beautiful, trendy eclectic vibe throughout. The pools and rooftop bars are a must see for anyone visiting Gothenburg. It is conveniently located, a super easy walk from the central station. The bed was so comfortable it was almost impossible to leave the next morning. They even offered to store our luggage for the day so we could enjoy the city before our late flight out.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing,the room was clean and cozy,the only thing was the ventilation was to strong so it was a bit chilly. Breakfast was very rich,fresh and various things to choose from. The spa area is very well maintained and there is plenty of space to relax,widough felling crowded. The hotel staff is extremely helpful and kind .
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, with great breakfast. Had a nice room with a "King Size" bed which was really just two single beds joined together, which was a disappointment
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming Friendly staff from reception, pool and spa staff, restaurant staff as well as the housekeeping staff nothing was too much when asking a question/query and they were all happy to help. Food was excellent. Rooms are very nice ,clean and spotless, beds and pillows were very comfy. The whole stay and experience was definitely value for money. I will definitely be booking another stay in the very near future
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast could have more hot choices
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alt ok
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The hotel, facilities and staff were really good. Toiletries supply not that great. The had wash and shampoos bottles were empty. Didn’t had either energy or time to complain about it. Breakfast menu is average.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superbra
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Bra spa
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rent rum, bra personal, baren 10/10
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property, too small rooms, no phone in the rooms (you can’t connect with front desk, always waiting)
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Bra
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This is a hotel that's more focused on social media and internet presence than on providing good service. The gym is very nice.The rooms are good and quiet but it can be very challenging to get assistance if there is an issue.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Disliked: Staff & service, amenities
They claim to be a 5 star hotel but not even remotely close to a 5 star . ( except prices maybe) It resembles the vibe of Soho House just open to the public. The spa access is by time slots! 😳 the room has no phone ( an emergency??) no toiletries or amenities or even a leaflet in the room.... and the list could go on. Definitely not recommended.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The big disappointment was a room without at window. I guess I should have noticed this when I made the booking but I couldn't imagine that a modern hotel i Sweden has rooms like that. Design and decoration is peculiar, with a dated feel of the 70's. Turning off all the lights in my room before sleep was a ten minute effort. Supper on the 26th floor was underwhelming but the views were fantastic. Staff is very friendly and courteous. Very good breakfast, although a coffee machine making cappuccino and espresso would have been nice.
Stayed 1 night in Apr 2026