Hotels in Glade Spring

"We ended up not staying in this place. It wasn’t particularly clean. Had a funny smell to it. The room had a bed bug on the Bed. We didn’t walk-through because it just looked old and not kept. There we saw the bed bug. So we did not stay. "

"Don’t plan to stay here if it might snow. This hotel is located up a long, steep hill that is NOT salted or maintained. I was told this by the front desk staff when I asked. I requested a handicapped room if available, or at least something on the first floor. I was told there were no rooms on the first floor and then was rudely asked “So, does it matter then?” Realizing I wouldn’t be able to complete my stay due to the incoming snow, I answered “I guess not” and was given a room on the third floor. Walking into the room, the two lights anyone would turn on first were so dim, they were useless. One of the beds was not connected to the base and sounded like it was broken. It was not sleepable by any means. The grab n go continental breakfast was an absolute joke. Oatmeal pack, snack bar, hot water, and coffee - all of which was promptly removed at 9:30am. While the room had a kitchenette, there were no pans or dishes, not even a coffee maker. There was no alarm clock in the room. There were two microwaves, neither of which worked to keep a correct time. I only stayed one of two nights and was never offered a refund for the night I couldn’t have used due to their lack of preparation for the impending snow storm. I will say the heater worked well in the room. This was my first experience at an Extended Stay and I will never stay at one again. "

"Two stars are for the friendly staff and acceptable cleanliness. The reason there are no more than two stars is that the hotel put me in a room with a broken a/c system the day after a historic blizzard. I woke at 3:30 a.m. shivering and did not get much more sleep before abandoning the attempt and just hitting the road at 7. Shameful owners. Nice receptionist who couldn't help anything. Never again."