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Recent guest reviews

Easy to find

Everything was new. and clean. Not sure if the building was actually new or all the rooms freshly painted and remolded. They had a full breakfast. The staff was friendly. Bed was comfortable.

Customer service was exceptional

The staff was friendly, the hotel is nice, the rooms are nice and clean, bed and pillows were comfortable.

The front desk clerk was very friendly and helpful. Hotel was quiet and tidy

My kids and I stayed 3 nights. Staff was very friendly! Room was nice and clean! Bathroom could have used some brighter lights, but other than that, it was great!! Will definitely use this hotel again.

Stayed here in the past and will stay again. Great proximity to interstate, fuel, and restaurants. Very clean and comfortable.

Staff was super friendly and helpful. Door key didn't work at first. He said it was a problem they have been having, might want to get that fixed.

Stopped in overnight while traveling. We were told a lot of rooms had recently been remodeled. The room looked very nice, esp for the price. It was obvious the room had very recently been redone with minor details still to be completed, like trim and caulk needed around the tub/shower. Overall, a nice place to rest for the weary traveler.

First of all, we were greeted by a nice gentleman who opened the door for us and helped us get a cart outside to load our things on and then helped get it back inside for us to keep us and our stuff from getting drenched from the pouring rain. This was the beginning of our experience. From that point on, we experienced the same level of courtesy and help from other hotel employees. The room was nicer than we expected it to be and we were pleasantly surprised by the size of the room and the amenities we had. We only expected the standard stuff, but was greeted with a microwave, an island in the center of the room, lots of desk space and a spacious window seat. The beds were about the most comfortable we have ever had in a motel. Although we didn't get up in time to have breakfast, it was available for us, and the area looked like there would have been lots of choices. If I ever go back to Bristol, VA. This is where I will be staying! The price was also amazing.

My stay lasted about 2 minutes. Filthy place, occupied by roaches. Nothing in the room even pretended to be clean. From carpet, to walls, to bed sheets. I read the reviews and thought it can't be that horrible. It was much worse then I imagined.

Hotel was clean, room was comfortable, staff was very pleasant.

there for 1 over nite. easy on and off the interstate. continental breakfast barely adequate

We stayed for the night while traveling up interstate 81. The hotel staff was friendly and the hotel was clean. They upgraded us to a "suite" which didn't seem much different than a regular room, but it was still nice. I would stay there again.

Was in town for a six day business trip. Staff was really great. Room was very comfortable. Nice and quiet at night (a good thing)! Would stay here again!

I would stay here again if in the area. It was good value and the location was good for us as we were just passing thru on our way to DC.

No complaints for a budget hotel. Breakfast offered cereal, pre-packaged bagels nad muffins, juices, coffee, and some other options as well. Internet Wi-fi had a good signal (there were multiple access points), but the network was congested in the evenings and rather slow.

Bristol East Road Bristol VA

Hotel highlights

  • Free self-serve breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Pool bar

Quality Inn & Suites I-81 Exit 7 places you within a 15-minute drive of popular attractions such as The Pinnacle and Bristol Regional Medical Center. This 65-room hotel welcomes guests with conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.


Dining

Free self-serve breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.


Rooms

Guests can expect free WiFi and 50-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and ironing boards.


Property features

At Quality Inn & Suites I-81 Exit 7, guests have access to a 24-hour gym, free WiFi in public areas, and a 24-hour business center. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and a computer station.

Room options

Room, 1 King Bed, Accessible, Non Smoking (Oversized Walk-In Shower)

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Standard Suite, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Twin Sofa Bed | Sleeps 3

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Quality Inn & Suites I-81 Exit 7

Everyone (6) Couples (9) Business (4) Family (7) Friends (1)
5
Family

Easy to find

By on Aug 30, 2021

Review comment responded on Sep 6, 2021

Thanks for staying with us. We appreciate your business. Sincerely, Management

5
Everyone

Everything was new. and clean. Not sure if the building was actually new or all the rooms freshly painted and remolded. They had a full breakfast. The staff was friendly. Bed was comfortable.

By on Aug 26, 2021

Review comment responded on Sep 6, 2021

We truly appreciate you taking the time to let us know how we are doing. The entire staff here is looking forward to providing you the same pleasant accommodation during your next visit in time. Sincerely, Management

5
Family with small children

Customer service was exceptional

By on Jun 28, 2021

Review comment responded on Jul 6, 2021

Glad to know that the staff were great. Looking forward to providing you the same pleasant accommodation during your next visit in town. Sincerely, Management

3
Everyone

By on Aug 21, 2020

Review comment responded on Aug 23, 2020

Thanks for letting us know how we are doing. We appreciate your feedback. Sincerely, Management

5
Business Business

The staff was friendly, the hotel is nice, the rooms are nice and clean, bed and pillows were comfortable.

By , from Bristol, VA on Jul 4, 2020

Review comment responded on Jul 4, 2020

Thanks for letting us know how we are doing. Glad to know that you really enjoyed your stay with us. Looking forward to providing you the same pleasant accommodation during your next visit in town. Sincerely, Management

4
Family

The front desk clerk was very friendly and helpful. Hotel was quiet and tidy

By on May 14, 2020

Review comment responded on May 15, 2020

Glad to know that the front desk clerk was very friendly and helpful and that you enjoyed your stay with us. Looking forward to seeing you soon again during your next visit in town. Sincerely, Management

5
Everyone

By on Mar 1, 2020

Review comment responded on Mar 4, 2020

Thanks for letting us know how we are doing. We appreciate your feedback. Sincerely, Management

5
Family with small children

My kids and I stayed 3 nights. Staff was very friendly! Room was nice and clean! Bathroom could have used some brighter lights, but other than that, it was great!! Will definitely use this hotel again.

By on Dec 2, 2019

Review comment responded on Dec 5, 2019

So glad to know that you and your kids really enjoyed their stay with us. Hope, we get to see you again during your next visit in town. Sincerely, Management

5
Everyone

By on Aug 27, 2019

Review comment responded on Aug 29, 2019

Glad to know that you really enjoyed your stay with us. Looking forward to providing you the same pleasant accommodation during your next visit in town. Sincerely, Management

5
Partner Couples Friends

Stayed here in the past and will stay again. Great proximity to interstate, fuel, and restaurants. Very clean and comfortable.

By on Apr 9, 2019

Review comment responded on Apr 15, 2019

I would like to thank you for giving us your business every time you have been in this area. Glad to know that the location is perfect for you and that you always have a pleasant stay with us. Looking forward to seeing you soon during your next visit in town. Sincerely, Management

Quality Inn & Suites I-81 Exit 7

260 Bristol East Road, Bristol, VA 24202
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