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citizenM Geneva

4.0 star property
Lakefront Geneva hotel connected to a rail/subway station, steps from Saint-Pierre Cathedral

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Photo gallery for citizenM Geneva

Courtyard
Creator video
Lobby
Daily buffet breakfast (CHF 28 per person)
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
31-33 Rue de la Rotisserie, Geneva, 1204
  • Place, City Center Shopping Area
    ‪1 min walk‬
  • Place, Rue du Rhône
    ‪2 min walk‬
  • Place, Saint-Pierre Cathedral
    ‪3 min walk‬
  • Airport, Geneva (GVA-Cointrin Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (High Floor)

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (View)

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed (View)

  • 151 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Geneva

Located in Geneva City Centre, citizenM Geneva is adjacent to Saint-Pierre Cathedral and within a 5-minute walk of other popular sights like Rue du Rhône. This 144-room, 4-star hotel has a restaurant, free in-room WiFi, and a 24-hour business center. Centrally located in Geneva, the hotel is connected to a rail/subway station and also a short walk from Flower Clock and University of Geneva.

What's nearby

  • City Center Shopping Area - 1 min walk - 0.0 miles
  • Rue du Rhône - 2 min walk - 0.1 miles
  • Saint-Pierre Cathedral - 3 min walk - 0.2 miles
  • Flower Clock - 5 min walk - 0.3 miles
  • University of Geneva - 6 min walk - 0.4 miles

Getting around

  • Molard Tram Stop - 2 min walk
  • Geneva Station - 14 min walk
  • Geneva International Airport (GVA) - 28 min drive

Restaurants

  • ‪Globus Eat and Drink - ‬3 min walk
  • ‪Café du Centre - ‬3 min walk
  • ‪Pizzeria Molino Molard - ‬3 min walk
  • ‪Les Aviateurs - ‬4 min walk
  • ‪Brasserie du Molard - ‬3 min walk

About this property

citizenM Geneva

Lakefront Geneva hotel connected to a rail/subway station, steps from Saint-Pierre Cathedral
CitizenM Geneva features free WiFi in public areas, a 24-hour business center, and coffee in a common area. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. Additional amenities include express check-in, a water dispenser, and a TV in a common area.
Guests can expect free WiFi and 43-cm LED TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. IPads, iPod docks, and refrigerators are other standard amenities. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 28 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM
  • canteenM

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Coworking space

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Elevator (46 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2020
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-cm LED TV with premium cable channels
  • iPad
  • iPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out fee: CHF 24

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.25 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CHF 28 per person
  • Late check-out fee: CHF 24

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property uses wind and solar energy, plus eco-friendly cleaning products.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a smoke detector and a security system.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

CitizenM Geneva Hotel
CitizenM Geneva Geneva
CitizenM Geneva Hotel Geneva

Frequently asked questions

Is free cancellation available at citizenM Geneva?

CitizenM Geneva provides free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at citizenM Geneva?

As of Dec 17, 2025, prices found for a 1-night stay for 2 adults at citizenM Geneva on Dec 22, 2025 start from $151.26, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near citizenM Geneva?

This hotel is situated in Geneva City Centre, just steps from City Center Shopping Area and Barbier-Mueller Archeology Museum, and within a short walk of Rue du Rhône. You'll also find Saint-Pierre Cathedral and Flower Clock less than a mile away.

Will I be able to park at citizenM Geneva?

No, this hotel doesn't offer parking.

Does citizenM Geneva have a casino?

No, citizenM Geneva doesn't have a casino.

Will I find an indoor pool at citizenM Geneva?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at citizenM Geneva?

Amenities that appeal to couples at this lakeside hotel include a pillowtop mattress and a hydromassage showerhead in each guestroom with some featuring lake views.

Does citizenM Geneva have a hot tub?

No, there isn't a spa tub at this hotel.

Does citizenM Geneva feature a restaurant that includes a breakfast menu?

Yes, citizenM Geneva serves buffet breakfast for a surcharge on weekday mornings at canteenM.

Will citizenM Geneva allow pets to stay for free?

No, pets aren't allowed at citizenM Geneva though service animals are welcome.

Does citizenM Geneva have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from citizenM Geneva?

The closest major airport to citizenM Geneva is Geneva International Airport (GVA), which is 4.1 mi away (28 minutes by car).

Are there rooms with balconies that I can book at citizenM Geneva?

No, there aren't any guestrooms with balconies at citizenM Geneva.

Reviews

citizenM Geneva Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 707 out of 1002 reviews
Rating 8 - Good. 202 out of 1002 reviews
Rating 6 - Okay. 45 out of 1002 reviews
Rating 4 - Poor. 30 out of 1002 reviews
Rating 2 - Terrible. 18 out of 1002 reviews

Reviews

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Sleek rooms, big beds
Stayed 1 night in Oct 2025

10/10 Excellent

Robert Niels, Princeton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Dipak

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome Staff
Stayed 3 nights in Jul 2025

6/10 Okay

Katherine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Brenda, Hialeah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and clean hotel, amazing staff and facilities. Cool bar with a DJ
Stayed 2 nights in Sep 2025

10/10 Excellent

J.P.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay away from home.

I loved staying at Citizen M Geneva. The staff there were absolutely terrific! Nic was wonderful and the staff there were so helpful particularly the last day for checkout. I unfortunately cant remember the gentleman’s name who assisted me in the morning of 9/8 of my checkout with my question about where to go to get my VAT refund on the France side. I would definitely stay there again if ever I am fortunate enough to stay in Geneva. The breakfast was delicious even though u had to pay extra for it well worth it!
Stayed 3 nights in Sep 2025

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re looking for a hotel with a great location in Geneva, check them out. Hotel staff are amazing. Room small but very well organized. Love how they embrace technology for check in/out and room amenities
Stayed 2 nights in Sep 2025

10/10 Excellent

Ewan

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel within walking distance to the lake.
Stayed 2 nights in May 2025

10/10 Excellent

Audrey

Stayed 1 night in Aug 2025

10/10 Excellent

Kristine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable but up against 3 walls so difficult to get in and out of. The staff was amazing and so polite and helpful!!! It was right in the middle of everything, very walkable. Great hotel
Stayed 2 nights in Sep 2025

8/10 Good

Bassem

Traveled with group
Liked: Cleanliness, staff & service, amenities
Clean and nice and good service
Stayed 3 nights in Aug 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room. Staff was very helpful, cordial, and professional. Breakfast was amazing.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Calvin

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly convenient, amazing breakfast, very nice staff, modern, awesome location between old town, shopping and the lake. Will come back.
Stayed 2 nights in Aug 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, clean, modern, spacious enough
Stayed 2 nights in Jul 2025

10/10 Excellent

thiago

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Joyce, Balwyn North

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great modern place with clean large rooms. My luggage was delayed and they brought me some emergency supplies. Very quiet and comfortable stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean and trendy
Stayed 2 nights in Aug 2025

4/10 Poor

Wed

Stayed 4 nights in Aug 2025

10/10 Excellent

Bobby

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in the center of the city. Easy to access transportation or walking. Very clean and comfortable bed. Good stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Claire

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walking distance to everything, cool decor and vibe, the Geneva pass card was a great extra!
Stayed 1 night in Aug 2025

10/10 Excellent

Roger

Stayed 3 nights in Aug 2025

10/10 Excellent

Shihe, Millington

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast, very nice neighborhood with lots of restaurant choices.
Stayed 2 nights in Jun 2025

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities
Staff was amazing. The location( near old town) and close to lake Geneva was great to visit the city. Free water taxis on the lake and free transportation was a plus. Tram stop just outside the hotel.
Stayed 4 nights in Aug 2025