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citizenM Geneva

4.0 star property

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Photo gallery for citizenM Geneva

Courtyard
Creator video
Daily buffet breakfast for a fee
Interior detail
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
31-33 Rue de la Rotisserie, Geneva, 1204
  • Place, City Center Shopping Area
    ‪1 min walk‬
  • Place, Rue du Rhône
    ‪2 min walk‬
  • Place, Saint-Pierre Cathedral
    ‪3 min walk‬
  • Airport, Geneva (GVA-Cointrin Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (High Floor)

7.4 out of 10
Good
(15 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed (View)

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed (View)

9.0 out of 10
Wonderful
(2 reviews)
  • Lake view
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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Jul 18 - Jul 19
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About the neighborhood

Geneva

Located in Geneva City Centre, citizenM Geneva is adjacent to Saint-Pierre Cathedral and within a 5-minute walk of other popular sights like Rue du Rhône. This 144-room, 4-star hotel has a restaurant, free in-room WiFi, and a 24-hour business center. Centrally located in Geneva, the hotel is connected to a rail/subway station and also a short walk from Flower Clock and University of Geneva.

What's nearby

  • City Center Shopping Area - 1 min walk - 0.0 miles
  • Rue du Rhône - 2 min walk - 0.1 miles
  • Saint-Pierre Cathedral - 3 min walk - 0.2 miles
  • Flower Clock - 5 min walk - 0.3 miles
  • Jet d'Eau Fountain - 14 min walk - 0.8 miles

Getting around

  • Molard Tram Stop - 2 min walk
  • Geneva Station - 14 min walk
  • Geneva International Airport (GVA) - 28 min drive

Restaurants

  • ‪Globus Eat and Drink - ‬3 min walk
  • ‪Pizzeria Molino Molard - ‬3 min walk
  • ‪Le Comptoir Woodward - ‬4 min walk
  • ‪Les Aviateurs - ‬4 min walk
  • ‪Café du Centre - ‬3 min walk

About this property

citizenM Geneva

CitizenM Geneva features free WiFi in public areas, a 24-hour business center, and coffee in a common area. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. Additional amenities include express check-in, a TV in a common area, and a water dispenser.
Guests can expect free WiFi and 43-cm LED TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. IPads, iPod docks, and refrigerators are other standard amenities. Housekeeping is available on request.

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Lobby
Novotel Geneve Centre
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  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 1,001 reviews
$191 nightly
The price is $209
Jul 19 - Jul 20
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 29 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM
  • canteenM

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Coworking space

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Elevator (46 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Built in 2020
  • Communal living room
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-cm LED TV with premium cable channels
  • iPad
  • iPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out fee: CHF 24

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.25 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CHF 29 per person
  • Late check-out fee: CHF 24

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses some wind and solar energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards and debit cards. Cash is not accepted. 
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  • This property uses wind and solar energy.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

CitizenM Geneva Hotel
CitizenM Geneva Geneva
CitizenM Geneva Hotel Geneva

Frequently asked questions

Is free cancellation available at citizenM Geneva?

CitizenM Geneva provides free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at citizenM Geneva?

As of Jun 20, 2026, prices found for a 1-night stay for 2 adults at citizenM Geneva on Jul 19, 2026 start from $210, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near citizenM Geneva?

This hotel is situated in Geneva City Centre, just steps from City Center Shopping Area and Barbier-Mueller Archeology Museum, and within a short walk of Rue du Rhône. You'll also find Saint-Pierre Cathedral and Flower Clock less than a mile away.

Is there parking available at citizenM Geneva?

No, there isn't parking available at the hotel.

Does citizenM Geneva have a casino?

No, citizenM Geneva doesn't have a casino.

Will I find an indoor pool at citizenM Geneva?

No, there is no indoor pool at this hotel.

Is citizenM Geneva good for couples?

Amenities that appeal to couples at this lakeside hotel include premium bedding and a hydromassage showerhead in each guestroom, and some feature lake view.

Does citizenM Geneva have a hot tub?

No, there isn't a spa tub at this hotel.

Does citizenM Geneva feature a restaurant that includes a breakfast menu?

Yes, citizenM Geneva serves buffet breakfast for a surcharge on weekday mornings at canteenM.

Will citizenM Geneva allow pets to stay for free?

No, pets aren't allowed at citizenM Geneva though service animals are welcome.

Does citizenM Geneva have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from citizenM Geneva?

The closest major airport to citizenM Geneva is Geneva International Airport (GVA), which is 4.1 mi away (28 minutes by car).

Are there rooms with balconies at citizenM Geneva?

No, there aren't any guestrooms at citizenM Geneva that offer a balcony.

citizenM Geneva Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 713 out of 1004 reviews
Rating 8 - Good. 195 out of 1004 reviews
Rating 6 - Okay. 52 out of 1004 reviews
Rating 4 - Poor. 28 out of 1004 reviews
Rating 2 - Terrible. 16 out of 1004 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and new clean and well appointed rooms.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super friendly and always available to help. I've stayed many times and staffers like Nicole always make you feel at home.
Stayed 8 nights in Apr 2026
Verified

10/10 Excellent

frederic

Liked: Cleanliness, property conditions & facilities
Great room and friendly staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, amenities
Excellent Location in the middle of everything, Very trendy decor, great technology in the room, friendly staff.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Nyisha

Liked: Cleanliness, amenities, property conditions & facilities
A great location and helpful staff.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Allie

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, Polite and freindly staff. Rooms are small but modern and updated, perfect for a couple. Cant beat the location.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Will

Liked: Cleanliness, staff & service, amenities
Staff was helpful. Rooms are quite small but the bed was very comfortable and spacious. Great location.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Quentin Tate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location great service
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, service, amenities, staff
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

LUKE

Liked: Cleanliness, amenities, property conditions & facilities
Excellent greeting and staff helped me find excellent dinner and acclimated us well
Stayed 1 night in Jan 2026
Verified

8/10 Good

Mathieu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, convenient location, parking discount at nearby parking location. I
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing. They helped us retrieve things we left behind. Would stay here again when we return
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Lyneth

Liked: Cleanliness, amenities, property conditions & facilities
Nice and very clean room! Will definitely stay again.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Genius

Liked: Cleanliness, staff & service, amenities
I had an excellent stay at citizenM Geneva. The location is unbeatable—right in the heart of the city, just steps from Lake Geneva, public transport, shops, and restaurants. It made exploring Geneva effortless.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Karyn

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were small but the property overall was well situated and so close to old town. We loved how walkable and safe the area was!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Kelan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel with wonderful staff! Everyone was helpful and happy to see you. The breakfast buffet was excellent!
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Great location and staff great but small room with awkward layout
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel very close to lake geneva
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Shihe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast, very nice neighborhood with lots of restaurant choices.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Ewan

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel within walking distance to the lake.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel's location is exceptional, right near the walking street with all the beautiful shops. The hotel is gorgeous, clean, and comfortable. The rooms are small, but completely adequate. If I return to Geneva, I will definitely stay here again.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Anisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location amazing!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located near old town and main shopping district. Many restaurants nearby. Everything is within walking distance.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

perminder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jul 2025