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Best Western Plus 1000 Islands Hotel & Suites

2.5 star property

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In-room safe, desk, iron/ironing board, free cribs/infant beds
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Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
777 King St E, Gananoque, ON, K7G1H4
  • Place, BMX Track and Skateboard park
    ‪8 min walk‬
  • Place, Thousand Islands OLG Charity Casino
    ‪16 min walk‬
  • Place, Gananoque Boat Line
    ‪2 min drive‬
  • Airport, Kingston, ON (YGK-Norman Rogers)
    ‪41 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking (No View)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking (No View)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (with Sofabed)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Hot Tub (with Sofabed, No View)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking, Hot Tub (with Sofabed, No View)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Hot Tub (with Sofabed)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking, Hot Tub (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, Multiple Beds, Non Smoking, Fireplace (with Sofabed)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Family Suite, Multiple Beds, Non Smoking, Fireplace (with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible, Hot Tub (with Sofabed)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible, Hot Tub (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Gananoque

Located 1.3 mi (2.1 km) from Gananoque Boat Line, Best Western Plus 1000 Islands Hotel & Suites is within a 10-minute drive of other popular attractions like Thousand Islands National Park. This 61-room hotel welcomes guests with free breakfast and conveniences like a casino and an indoor pool.

What's nearby

  • BMX Track and Skateboard park - 8 min walk - 0.5 miles
  • Shorelines Casino Thousand Islands - 13 min walk - 0.7 miles
  • Thousand Islands OLG Charity Casino - 16 min walk - 0.9 miles
  • Gananoque Boat Line - 2 min drive - 1.4 miles
  • Thousand Islands Playhouse - 2 min drive - 1.4 miles

Getting around

  • Gananoque Station - 6 min drive
  • Kingston, ON (YGK-Norman Rogers) - 37 min drive

Restaurants

  • ‪Tim Hortons - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Popeyes - ‬16 min walk
  • ‪Bar Petunia - ‬2 min drive
  • ‪Subway - ‬19 min walk

About this property

Best Western Plus 1000 Islands Hotel & Suites

At Best Western Plus 1000 Islands Hotel & Suites, guests enjoy a casino, an indoor pool, and a gym. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. Other amenities at this golf hotel include a sauna, free WiFi in public areas, and conference space.
Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Other amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Comfort Inn & Suites Thousand Islands Harbour District
Gananoque
  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
9.0 out of 10, Wonderful, 1,001 reviews
$83 nightly
The price is $97
Apr 15 - Apr 16
Total with taxes and fees
Comfort Inn & Suites Thousand Islands Harbour District

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • Casino
  • Golf driving range
  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 2,637 square feet of conference space
  • 3 meeting rooms
  • Business center

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 25 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CAD 20.00 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Gananoque
Holiday Inn Express Hotel Gananoque
Holiday Inn Express Hotel Suites Gananoque

Frequently asked questions

What can I see around Best Western Plus 1000 Islands Hotel & Suites?

This hotel is located in Gananoque, a short 12-minute walk from Lake Ontario and also 16 minutes on foot from Thousand Islands OLG Charity Casino. You'll also find Shorelines Casino Thousand Islands and BMX Track and Skateboard park less than a mile away.

Will I be able to park at Best Western Plus 1000 Islands Hotel & Suites?

Yes, self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Does Best Western Plus 1000 Islands Hotel & Suites have a casino at the property?

Yes, Best Western Plus 1000 Islands Hotel & Suites has a casino.

Will I find an indoor pool at Best Western Plus 1000 Islands Hotel & Suites?

Yes, this hotel has an indoor pool.

Is Best Western Plus 1000 Islands Hotel & Suites good for couples?

There are many amenities for couples at this hotel, including an indoor pool and a casino plus some guestrooms feature fireplaces.

Does Best Western Plus 1000 Islands Hotel & Suites have a hot tub?

No, but this hotel does have a sauna.

Does Best Western Plus 1000 Islands Hotel & Suites have a restaurant that serves breakfast?

Best Western Plus 1000 Islands Hotel & Suites offers free continental breakfast each morning though there is no restaurant.

Will Best Western Plus 1000 Islands Hotel & Suites allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Best Western Plus 1000 Islands Hotel & Suites for a fee of CAD 25 per pet, per night.

Are there connecting rooms at Best Western Plus 1000 Islands Hotel & Suites?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Best Western Plus 1000 Islands Hotel & Suites?

The closest major airport to Best Western Plus 1000 Islands Hotel & Suites is Kingston, ON (YGK-Norman Rogers), which is 28.7 mi away (37 minutes by car). Another top airport is Watertown, NY (ART-Watertown Intl.), which is around 24.4 mi away.

Can I book a room with a balcony at Best Western Plus 1000 Islands Hotel & Suites?

No, there aren't any guestrooms with balconies at Best Western Plus 1000 Islands Hotel & Suites.

Best Western Plus 1000 Islands Hotel & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 635 out of 1000 reviews
Rating 8 - Good. 265 out of 1000 reviews
Rating 6 - Okay. 65 out of 1000 reviews
Rating 4 - Poor. 25 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

B Michelle

Traveled with partner
Liked: Staff & service, amenities
It’s a safe and quiet motel in close proximity to the highway. Staff are friendly. There is room for improvement in housekeeping and maintenance. Gum was stuck to the carpet in our room, the soap and lotion dispensers were empty, a towel bar randomly fell off the wall, and plaster is failing in many places. This motel is showing its age since our last stay here a couple years ago.
Stayed 1 night in Nov 2025

8/10 Good

William

Room was fine.
Stayed 1 night in Nov 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, breakfast was great, customer service was good
Stayed 1 night in Nov 2025

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious, great staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Margaret

Stayed 1 night in Nov 2025

10/10 Excellent

Thomas

Stayed 1 night in Nov 2025

2/10 Terrible

Denise

Stayed 1 night in Nov 2025

10/10 Excellent

HITESHKUMAR, Dryden

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very warm welcome ! Stayed in #150, very comfortable & excellent value ! We will be back for sure !
Stayed 1 night in Nov 2025

10/10 Excellent

Jashan

Liked: Cleanliness, amenities, property conditions & facilities
Everthing clean including rooms hotel washroom all facilities was on the top i like the pool facilitiy soo good breakfast have lots of option must recommend
Stayed 1 night in Oct 2025

10/10 Excellent

David, Mississagua

Stayed 1 night in Oct 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Better than expected. Only 1 night but I found the room very well equipped and clean
Stayed 1 night in Oct 2025

4/10 Poor

Cody

Stayed 1 night in Oct 2025

10/10 Excellent

Kreg

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, room was nice and big.
Stayed 2 nights in Oct 2025

10/10 Excellent

Andrea

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Marina

Traveled with family
Stayed 1 night in Oct 2025

8/10 Good

Syed Khizar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except the bathroom shower, water pressure was very low.
Stayed 1 night in Oct 2025

10/10 Excellent

Marina

Traveled with family
Stayed 1 night in Oct 2025

8/10 Good

Shuyan

Traveled with family
Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Chibuike

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice structure, family friendly, and great staff
Stayed 3 nights in Oct 2025

4/10 Poor

Jason

Stayed 1 night in Oct 2025

8/10 Good

Kirsteen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Jie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La chambre est grande, le lit est confortable et le petit-déjeuner est bon.
Stayed 1 night in Oct 2025

10/10 Excellent

Sharlyne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Amin

Stayed 2 nights in Oct 2025

10/10 Excellent

Yik-Ching

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel for its free Tesla charger. We are pleasantly surprised that the room is very spacious, well equipped, and has a good sized bathroom. The room is very comfortable. Many dinning options only a short drive. Overall, a good value hotel. Highly recommended.
Stayed 1 night in Oct 2025