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Hotel Riu Palace Aquarelle - All Inclusive

4.0 star property
Family-friendly beachfront location with 4 outdoor pools

Choose dates to view prices

Photo gallery for Hotel Riu Palace Aquarelle - All Inclusive

Water park
Reception hall
Aerial view
Poolside bar
5 bars/lounges, 2 swim-up bars

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

Map
Falmouth, Falmouth, JMCTY05
  • Martha Brae River
    ‪16 min walk‬
  • Jamaica Swamp Safari Village
  • Luminous Lagoon
    ‪6 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪37 min drive‬

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Room options

View all photos for Family Room, 2 Bedrooms, Ocean View (B2C-US)

2 bedrooms, minibar, in-room safe, blackout drapes

Family Room, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 5
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms, Ocean View (Superior | U)

2 bedrooms, minibar, in-room safe, blackout drapes

Family Room, 2 Bedrooms, Ocean View (Superior | U)

10.0 out of 10
Exceptional
(2 reviews)
  • 624 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, 2 Bedrooms, Ocean View (U)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, 2 Bedrooms, Ocean View (U)

9.6 out of 10
Exceptional
(4 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Family Room, 2 Bedrooms (C)

  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Partial Ocean View (U)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, Partial Ocean View (U)

9.0 out of 10
Wonderful
(61 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (U)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, Ocean View (U)

8.6 out of 10
Excellent
(115 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room, 2 Bedrooms, Ocean View (U)

2 bedrooms, minibar, in-room safe, blackout drapes

Family Room, 2 Bedrooms, Ocean View (U)

9.6 out of 10
Exceptional
(7 reviews)
  • 624 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

View all photos for Junior Suite, Oceanfront (B2C-US)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Partial Ocean View (E)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, Partial Ocean View (E)

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room, 2 Bedrooms, Ocean View (Swim-UP, +18 Years Old) (B2C-US)

Family Room, 2 Bedrooms, Ocean View (Swim-UP, +18 Years Old) (B2C-US) | 2 bedrooms, minibar, in-room safe, blackout drapes

Family Room, 2 Bedrooms, Ocean View (Swim-UP, +18 Years Old) (B2C-US)

  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite, Oceanfront (U)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (U)

9.2 out of 10
Wonderful
(7 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Sea side - E)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite (Sea side - E)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Swim-Up | 18+ | B2C-US)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, Ocean View (Swim-Up | 18+ | B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms, Ocean View (Superior | C)

2 bedrooms, minibar, in-room safe, blackout drapes

Family Room, 2 Bedrooms, Ocean View (Superior | C)

  • 377 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Ocean View (B2C-US)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, Ocean View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (B2C-US)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, Partial Ocean View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Swim-Up | 18+ | B2C-US)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite (Swim-Up | 18+ | B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (B2C-US)

50-inch flat-screen TV with satellite channels

Suite, Ocean View (B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms, Ocean View (Superior | B2C-CA)

2 bedrooms, minibar, in-room safe, blackout drapes

Family Room, 2 Bedrooms, Ocean View (Superior | B2C-CA)

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Family Room, 2 Bedrooms (B2C-CA)

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Suite, Ocean View (U)

50-inch flat-screen TV with satellite channels

Suite, Ocean View (U)

10.0 out of 10
Exceptional
(3 reviews)
  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Swim-Up | 18+ | B2C-CA)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite (Swim-Up | 18+ | B2C-CA)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Swim-Up | 18+ | U)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite (Swim-Up | 18+ | U)

9.2 out of 10
Wonderful
(5 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (B2C-CA)

50-inch flat-screen TV with satellite channels

Suite, Oceanfront (B2C-CA)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (Swim-Up | 18+ | U)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, Ocean View (Swim-Up | 18+ | U)

9.4 out of 10
Exceptional
(3 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Bedrooms, Partial Ocean View (U)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, 2 Bedrooms, Partial Ocean View (U)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Ocean View (C)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, Connecting Rooms, Ocean View (C)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Partial Ocean View (C)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, Connecting Rooms, Partial Ocean View (C)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Junior Suite (Swim-Up, +18 Years Old, (L)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite (Swim-Up, +18 Years Old, (L)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (L)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (L)

  • 377 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Partial Ocean View (L)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, Partial Ocean View (L)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Oceanfront (C)

50-inch flat-screen TV with satellite channels

Suite, Oceanfront (C)

  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (L)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, Ocean View (L)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms (U)

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Family Room, 2 Bedrooms, Ocean View (B2C-CA)

2 bedrooms, minibar, in-room safe, blackout drapes

Family Room, 2 Bedrooms, Ocean View (B2C-CA)

  • Sleeps 5
  • 1 King Bed

Family Room, 2 Bedrooms (B2C-US)

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Partial Ocean View (B2C-CA)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, Partial Ocean View (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Family Room, 2 Bedrooms, Ocean View (Superior | B2C-US)

2 bedrooms, minibar, in-room safe, blackout drapes

Family Room, 2 Bedrooms, Ocean View (Superior | B2C-US)

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Junior Suite, Oceanfront (B2C-CA)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (B2C-CA)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-CA)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, Ocean View (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Connecting Rooms, Partial Ocean View (B2C-CA)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, Connecting Rooms, Partial Ocean View (B2C-CA)

  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Junior Suite (B2C-CA)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite (B2C-CA)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Bedrooms, Partial Ocean View (L)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, 2 Bedrooms, Partial Ocean View (L)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (C)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, Partial Ocean View (C)

8.6 out of 10
Excellent
(7 reviews)
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Oceanfront (C)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (C)

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (C)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, Ocean View (C)

9.0 out of 10
Wonderful
(2 reviews)
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Family Room, 2 Bedrooms, Ocean View (C)

2 bedrooms, minibar, in-room safe, blackout drapes

Family Room, 2 Bedrooms, Ocean View (C)

  • 624 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, 2 Bedrooms, Ocean View (L)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, 2 Bedrooms, Ocean View (L)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Swim-Up | 18+ | C)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite (Swim-Up | 18+ | C)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (C)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite (C)

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Junior With Ocean View

2 bedrooms, minibar, in-room safe, blackout drapes

Suite Junior With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Junior With Sea View

2 bedrooms, minibar, in-room safe, blackout drapes

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Queen Beds OR 1 Double Sofa Bed and 1 King Bed

View all photos for Suite Junior With Partial Sea View

2 bedrooms, minibar, in-room safe, blackout drapes

Suite Junior With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Double Suite Deluxe

2 bedrooms, minibar, in-room safe, blackout drapes

Double Suite Deluxe

  • Sleeps 2
  • 1 King Bed

Quadruple Room Junior With Partial Sea View

  • Partial sea view
  • Sleeps 4

Quadruple Room Junior With Sea View

  • Sea view
  • Sleeps 4

About the neighborhood

Falmouth

Hotel Riu Palace Aquarelle - All Inclusive places you next to Water Square and within a mile (2 km) of Martha Brae River. This 753-room, 4-star hotel has 4 outdoor pools along with a full-service spa and a free water park.

What's nearby

  • Martha Brae River - 16 min walk - 0.9 miles
  • Luminous Lagoon - 6 min drive - 4.1 miles
  • Blue Waters Beach Club - 8 min drive - 5.3 miles
  • Burwood Beach - 9 min drive - 6.7 miles
  • Rose Hall Great House - 25 min drive - 14.3 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 31 min drive

Restaurants

  • ‪Captain's Market - ‬15 min drive
  • ‪Steakhouse - ‬15 min drive
  • ‪Kfc - ‬5 min walk
  • ‪Royalton Sands Beach Bar - ‬8 min drive
  • ‪Martini Bar - ‬10 min drive

About this property

Hotel Riu Palace Aquarelle - All Inclusive

Family-friendly beachfront location with 4 outdoor pools
Hotel Riu Palace Aquarelle - All Inclusive features a full-service spa, 4 outdoor pools, and a free water park. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with luggage storage and tours/tickets. Other amenities at this all-inclusive hotel include a children's pool, free WiFi in public areas, and coffee/tea in a common area.
50-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Minibars, ceiling fans, and hair dryers are also available.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park.
Renova has 1 treatment room. Services include massages. The spa is equipped with a steam room. The spa is open daily.

Languages

English

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The price is $390
Aug 25 - Aug 26
Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 swim-up bars
  • 5 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Krystal
  • Kyoto
  • Napoli
  • Steakhouse
  • White Bay

Things to do

  • 4 outdoor pools
  • Children's pool
  • Free water park
  • Full-service spa
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Massage
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • No elevator

More

  • 1 building
  • 13 floors
  • Built in 2024
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Riu Palace Aquarelle
Hotel Riu Palace Aquarelle
Riu Aquarelle All Inclusive
Riu Palace Aquarelle All Inclusive
Hotel Riu Palace Aquarelle All Inclusive
Hotel Riu Palace Aquarelle - All Inclusive Hotel
Hotel Riu Palace Aquarelle - All Inclusive Falmouth
Hotel Riu Palace Aquarelle - All Inclusive Hotel Falmouth

Frequently asked questions

Is a free cancellation option available at Hotel Riu Palace Aquarelle - All Inclusive?

Hotel Riu Palace Aquarelle - All Inclusive provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Riu Palace Aquarelle - All Inclusive?

As of Jul 28, 2025, prices found for a 1-night stay for 2 adults at Hotel Riu Palace Aquarelle - All Inclusive on Jul 29, 2025 start from $422.69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Hotel Riu Palace Aquarelle - All Inclusive?

This hotel is located in Falmouth, just steps from Water Square. You'll also find Luminous Lagoon and Martha Brae River within a short drive.

Is parking available on site at Hotel Riu Palace Aquarelle - All Inclusive?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Hotel Riu Palace Aquarelle - All Inclusive?

Renova is the hotel's full-service spa and services include massages.

Does Hotel Riu Palace Aquarelle - All Inclusive feature a casino?

No, Hotel Riu Palace Aquarelle - All Inclusive doesn't have a casino.

Will I find an indoor pool at Hotel Riu Palace Aquarelle - All Inclusive?

No, this hotel doesn't have an indoor pool; however, there are 4 outdoor pools.

Is Hotel Riu Palace Aquarelle - All Inclusive a good place to stay for couples?

This beachfront hotel offers plenty of amenities for couples including 4 outdoor pools, 2 swim-up bars, and 5 restaurants.

Are there hot tubs at Hotel Riu Palace Aquarelle - All Inclusive?

No, but guests can enjoy a steam room at this hotel.

Does Hotel Riu Palace Aquarelle - All Inclusive have a restaurant with a breakfast menu?

Yes, Hotel Riu Palace Aquarelle - All Inclusive has 5 restaurants, and serves free buffet breakfast each morning.

Will Hotel Riu Palace Aquarelle - All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Riu Palace Aquarelle - All Inclusive.

Are there connecting rooms at Hotel Riu Palace Aquarelle - All Inclusive?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Riu Palace Aquarelle - All Inclusive?

The closest major airport to Hotel Riu Palace Aquarelle - All Inclusive is Sir Donald Sangster Intl. Airport (MBJ), which is 19.3 mi away (31 minutes by car).

Are there rooms with balconies at Hotel Riu Palace Aquarelle - All Inclusive?

Yes, some guestrooms at this hotel offer either a balcony or a patio where guests can enjoy ocean views.

Hotel Riu Palace Aquarelle - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 994 out of 1648 reviews
Rating 8 - Good. 376 out of 1648 reviews
Rating 6 - Okay. 157 out of 1648 reviews
Rating 4 - Poor. 50 out of 1648 reviews
Rating 2 - Terrible. 71 out of 1648 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Resort was big and lots to do while on the property. A few different food options, but food quality could be better. Some restaurant menus were incorrect and/or confusing. Staff were all very attentive and friendly.
Stayed 4 nights in Jul 2025

10/10 Excellent

Shantol, Midlothian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm thrilled to share my 5-star review of the Riu Palace Aquarelle Resort in Jamaica! *Amenities:* This stunning resort offers an array of luxurious amenities, including¹ ²: - *Four Outdoor Pools*: Perfect for soaking up the sun or taking a refreshing dip, with swim-up bars for added convenience - *Splash Water World Water Park*: A splashing paradise for kids (and adults!) of all ages - *Wellness Centre*: Offering rejuvenating massages, beauty treatments, and hairdressing services - *Fully Equipped Gym*: Stay active with exercise classes and state-of-the-art equipment - *Beachfront Location*: Direct access to White Bay Beach, with comfortable sun loungers and umbrellas *Entertainment:* The resort's entertainment staff organizes daily activities, including: - *Live Music Events*: Groove to the rhythms of reggae and more - *Themed Nights*: Dance the night away under the stars - *Water Sports*: Snorkeling, diving, paddle surfing, kayaking, and catamaran sailing - *RIU Land Entertainment Programme*: Kids can enjoy fun activities while you relax *Food Choices:* Savor delicious cuisine at one of the resort's many dining options: - *Buffet Breakfast*: Live cooking stations serving up mouthwatering dishes - *Krystal Restaurant*: Exquisite à la carte fusion cuisine for a memorable evening - *Specialty Restaurants*: Italian, Asian, Steakhouse, and Jerk Grill options to satisfy every craving *Kid-Friendly:* This resort is perfect for families as well! Will be back
Stayed 6 nights in Jul 2025

2/10 Terrible

Daniel

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The pools are boring and almost every single person that works there has an attitude
Stayed 5 nights in Jun 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, food was good…..
Stayed 5 nights in Jun 2025

10/10 Excellent

Dionne

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Marcell

Stayed 7 nights in Jun 2025

8/10 Good

Annesa

Stayed 5 nights in Jun 2025

10/10 Excellent

George

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel with great service and staff
Stayed 6 nights in Jun 2025

10/10 Excellent

Tina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went to celebrate our anniversary and our son’s birthday and graduation. I must admit from the moment we entered the resort we were greeted with the warmest smiles and the most extraordinary staff. The staff catered to all our needs and made us feel at home. The food, excellent, the cleanliness of the rooms and the property was something out of a dream. There were several pools and water slides, also a beautiful beach. We will definitely be back. Thank you
Stayed 3 nights in Jun 2025

8/10 Good

Alexis Lynn

Stayed 4 nights in Jun 2025

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had a wonderful time. It was very clean and the staff was very friendly. Food was good and the entertainment was exceptional. Our room had terrible water pressure which required a long shower to remove all of the soap. We were also disappointed in the lady that set up an excursion for our group. She said it would take about 35 minutes to get to our destination when in reality it was almost 2 hours. We talked to her afterwards to make sure she gives out the right information to other guests.
Stayed 4 nights in Jun 2025

10/10 Excellent

Datrill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ramon who works in the White Bay Restaurant at night was so sweet & nice with excellent customer service.
Stayed 4 nights in May 2025

6/10 Okay

Kendre

Stayed 5 nights in May 2025

10/10 Excellent

Ahmad

Stayed 6 nights in Apr 2025

10/10 Excellent

KaNeisha

Nice clean, helpful employees, exciting/entertaining resort
Stayed 4 nights in May 2025

8/10 Good

Jasmine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a nice resort. Food choices were not great, hard to get reservations because they don’t open all the restaurants everyday. The rooms were clean but the top floors were not. Only the main floor was clean. Some shows were nice and some shows were not for all audiences. Not wowed with resort, but nice for families looking for moderate accomodations. Not a 5 star.
Stayed 6 nights in Apr 2025

10/10 Excellent

Michael

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and Entertainment were very friendly and helpful. They pumped everyone up to have a very good time!
Stayed 7 nights in Apr 2025

10/10 Excellent

Brian

Stayed 3 nights in Apr 2025

10/10 Excellent

Towana

Stayed 3 nights in Apr 2025

6/10 Okay

Basu Dev

Stayed 4 nights in Apr 2025

10/10 Excellent

Yves

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Transportation could be better. We have to pay $70 for transp
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Property with wonderful staff and some of the best meals
Stayed 7 nights in Apr 2025

8/10 Good

Leisa K

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great. Specialty restaurants needs to be more accessible Especially for people with shirt stays. Beach is ok. Goid experience overall.
Stayed 5 nights in Apr 2025

10/10 Excellent

Norberto, Wilton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was one of the best stays at the Hotel Riu, the best service, entertainment, very sweet people, the view was stunning and the food was outstanding ... we will definitely be back again.
Stayed 6 nights in Apr 2025

10/10 Excellent

Amber

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely new place. Wish the beach was nicer
Stayed 5 nights in Apr 2025