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Hotel Indigo El Paso Downtown by IHG

3.5 star property
Hotel in El Paso with a 24-hour fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Indigo El Paso Downtown by IHG

Relax by the pool surrounded by lounge chairs and sunbeds, with a waterfall creating a soothing ambiance.
Enjoy a panoramic view of the city from the comfort of this stylish room, featuring a plush bed and a cozy armchair.
Enjoy a drink at the bar with comfortable seating and a large TV screen.
Relax on the rooftop with a view of the surrounding cityscape, surrounded by lush greenery and a seating area with sofas and a coffee table.
Meetings take place around a long, polished table in this modern conference room.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Room service

Explore the area

View in a map
325 N. Kansas Street, El Paso, TX, 79901
  • Plaza Theater
    ‪5 min walk‬
  • Paso del Norte International Bridge
    ‪19 min walk‬
  • University of Texas at El Paso
    ‪2 min drive‬
  • El Paso, TX (ELP-El Paso Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room

Relax in a stylish room with a large bed, green armchair, and mounted TV.

Standard Room

7.0 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Relax in a stylish room with a large bed, green armchair, and mounted TV.

Standard Room, 2 Queen Beds, Accessible (Communications)

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Relax in this stylish living space with a comfortable sofa, dining area, and fully equipped kitchen.

Suite, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Relax in this stylish room with a large bed, desk, and flat-screen TV.

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(20 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Relax in a cozy space with a large bed, nightstand, and framed artwork.

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(11 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Relax in a spacious room with a large bed, desk, and seating area, offering a city view.

Suite, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Relax in a stylish room with a large bed, green armchair, and mounted TV.

Standard Room, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(16 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Transfer Shower

Relax in a spacious room with a large bed, desk, and seating area, offering a city view.

Standard Room, 1 King Bed, Transfer Shower

7.2 out of 10
Good
(5 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Relax in this stylish room with a large bed, desk, and flat-screen TV.

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(76 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

El Paso

Located in Downtown El Paso, Hotel Indigo El Paso Downtown by IHG is within a 10-minute stroll of sights such as Plaza Theater and El Paso Museum of Art. This 3.5-star hotel has 119 guestrooms and offers conveniences like a restaurant, an outdoor pool, and a 24-hour gym.

What's nearby

  • Plaza Theater - 5 min walk - 0.3 miles
  • Paso del Norte International Bridge - 19 min walk - 1.0 mile
  • University of Texas at El Paso - 2 min drive - 1.0 mile
  • Don Haskins Center - 3 min drive - 1.9 miles
  • Sun Bowl Stadium - 3 min drive - 2.4 miles

Getting around

  • El Paso Union Depot - 17 min walk
  • El Paso International Airport (ELP) - 16 min drive

Restaurants

  • ‪The Tap - ‬5 min walk
  • ‪Mamacitas Cafe and Cantina - ‬1 min walk
  • ‪Coffee Box - ‬4 min walk
  • ‪Chiquita's Bar - ‬3 min walk
  • ‪Briar Patch - ‬3 min walk

About this property

Hotel Indigo El Paso Downtown by IHG

Hotel in El Paso with a 24-hour fitness center and a 24-hour front desk
Guests staying at Hotel Indigo El Paso Downtown by IHG enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is offered for USD 21 per day. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include a business center, a meeting room, and a library.
TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Coffee makers, free newspapers, and hair dryers are also standard.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Languages

English, Spanish

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  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
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The price is $113
Aug 24 - Aug 25
Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 21 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • Fenced pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Meeting room

Outdoors

  • Free pool cabanas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 12 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay movies
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per pet, per stay
  • Pet weight must not exceed 75 lbs per pet
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for USD 25.0 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 0 to 18 per person
  • Covered valet parking fee: USD 21 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 25.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo El Paso Downtown
Indigo El Paso Downtown
Indigo El Paso By Ihg El Paso
Hotel Indigo El Paso Downtown
Hotel Indigo El Paso Downtown by IHG Hotel
Hotel Indigo El Paso Downtown an IHG Hotel
Hotel Indigo El Paso Downtown by IHG El Paso
Hotel Indigo El Paso Downtown by IHG Hotel El Paso

Frequently asked questions

Is free cancellation available at Hotel Indigo El Paso Downtown by IHG?

Hotel Indigo El Paso Downtown by IHG provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Hotel Indigo El Paso Downtown by IHG?

As of Aug 10, 2025, prices found for a 1-night stay for 2 adults at Hotel Indigo El Paso Downtown by IHG on Sep 1, 2025 start from $100.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Hotel Indigo El Paso Downtown by IHG?

This hotel is situated in Downtown El Paso within a 10-minute walk of Plaza Theater, Southwest University Park, and El Paso Museum of Art. You'll also find El Paso Downtown Artist and Farmer's Market and Abraham Chavez Theater less than a mile away.

Will I be able to park at Hotel Indigo El Paso Downtown by IHG?

Yes, secured valet parking is offered for USD 21 per day with in/out privileges.

Does Hotel Indigo El Paso Downtown by IHG have a casino at the property?

No, Hotel Indigo El Paso Downtown by IHG doesn't have a casino.

Will I find an indoor pool at Hotel Indigo El Paso Downtown by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 10:00 PM.

What amenities will couples enjoy at Hotel Indigo El Paso Downtown by IHG?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Hotel Indigo El Paso Downtown by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Indigo El Paso Downtown by IHG have a restaurant that serves breakfast?

Yes, Hotel Indigo El Paso Downtown by IHG serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Does Hotel Indigo El Paso Downtown by IHG allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hotel Indigo El Paso Downtown by IHG for a fee of USD 75 per pet, per stay.

Are there connecting rooms at Hotel Indigo El Paso Downtown by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Hotel Indigo El Paso Downtown by IHG?

The closest major airport to Hotel Indigo El Paso Downtown by IHG is El Paso International Airport (ELP), which is 8.2 mi away (16 minutes by car). Another top airport is Ciudad Juarez Intl. Airport (CJS), which is located 10.4 mi away (41-minute drive).

Can I book a room with a balcony at Hotel Indigo El Paso Downtown by IHG?

No, there aren't any guestrooms with balconies at Hotel Indigo El Paso Downtown by IHG.

Hotel Indigo El Paso Downtown by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 640 out of 1003 reviews
Rating 8 - Good. 163 out of 1003 reviews
Rating 6 - Okay. 70 out of 1003 reviews
Rating 4 - Poor. 49 out of 1003 reviews
Rating 2 - Terrible. 81 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Stayed 1 night in Jun 2025

4/10 Poor

Vico

Stayed 1 night in May 2025

10/10 Excellent

Travis, Queen Creek

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 4 nights in May 2025

8/10 Good

Kristofer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location for downtown sites.

A nice place convenient to downtown El Paso.
Stayed 5 nights in May 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 1 night in Mar 2025

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Tiffiny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely stay
Stayed 1 night in Apr 2025

10/10 Excellent

ana

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 2 nights in Apr 2025

10/10 Excellent

Nathan

Stayed 2 nights in Apr 2025

10/10 Excellent

Luis

Stayed 1 night in Apr 2025

10/10 Excellent

Hector

Stayed 1 night in Apr 2025

10/10 Excellent

Grisel

Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Broken AC and elevator. Loud neighbor. Staff was nice and helping and room itself was nice apart from AC issues.
Stayed 2 nights in Apr 2025

10/10 Excellent

Michele

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Hotel Indigo just for a night before heading to the airport after a cross country trip. We made the most of our short time there. The pool, food, drinks, and staff were wonderful.
Stayed 1 night in Apr 2025

4/10 Poor

Anna

Stayed 1 night in Feb 2025

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2025

10/10 Excellent

george

Traveled with partner
Liked: Amenities
Loved it will stay again
Stayed 1 night in Apr 2025

8/10 Good

Liz

We had no hot water in the shower and the a/c didn’t turn on
Stayed 1 night in Apr 2025

10/10 Excellent

Lizbette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed at this hotel a couple times and it’s always so good to us!
Stayed 2 nights in Apr 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice and clean comfy
Stayed 1 night in Apr 2025

10/10 Excellent

Yudith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I looved it.... everything was amazing, clean SERVICE WAS MORE THAN EXCELENT!!! the staff was Super nice !! Thr restaurant downstaris is so good !!
Stayed 1 night in Mar 2025

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
such a beautiful hotel!
Stayed 1 night in Apr 2025

10/10 Excellent

Maxx

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that we could order from Mamacitas to the room! The pool was also very relaxing and had a chill vibe.
Stayed 1 night in Apr 2025

10/10 Excellent

Christelle

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and bar area were beautiful and there were many convenient dining options within a walkable distance.
Stayed 2 nights in Mar 2025

6/10 Okay

Lacey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
We had issues with our ac. They were very helpful and would go and work on it. But it would run then quit they said they would give us 30% off
Stayed 1 night in Apr 2025

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