Best Inn & Suites

2.0 star property
Hotel in El Cajon with a seasonal outdoor pool and a 24-hour front desk

Choose dates to view prices

Photo gallery for Best Inn & Suites

Reception
Exterior
1 bedroom, free WiFi
Bathroom
1 bedroom, free WiFi

Reviews

5.6 out of 10

Popular amenities

  • Parking available
  • Pool
  • Pet friendly
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
1274 Oakdale Ave, El Cajon, CA, 92021
  • Parkway Plaza
    ‪3 min drive‬
  • The Magnolia
    ‪3 min drive‬
  • Sycuan Casino
    ‪15 min drive‬
  • San Diego, CA (SAN-San Diego Intl.)
    ‪24 min drive‬

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Room options

Basic Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Basic Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Basic Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Family Studio Suite

  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

Basic Room, 2 Double Beds

  • Sleeps 3
  • 2 Double Beds

About the neighborhood

El Cajon

Best Inn & Suites is a short stroll from Art World Western Heritage Gallery and Wells Dog Park. This 32-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a seasonal outdoor pool.

What's nearby

  • Parkway Plaza - 3 min drive - 2.1 miles
  • The Magnolia - 3 min drive - 2.1 miles
  • Shadow Mountain Community Church - 4 min drive - 2.4 miles
  • San Diego State University - 13 min drive - 11.2 miles
  • Sycuan Casino - 15 min drive - 9.0 miles

Getting around

  • Gillespie Field Station - 7 min drive
  • Old Town Transit Center - 19 min drive
  • San Diego, CA (SEE-Gillespie Field) - 12 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪El Compadre Taco Shop - ‬2 min walk
  • ‪Jack in the Box - ‬6 min walk
  • ‪Taco Bell - ‬8 min walk
  • ‪Starbucks - ‬14 min walk

About this property

Best Inn & Suites

Hotel in El Cajon with a seasonal outdoor pool and a 24-hour front desk
Best Inn & Suites offers free WiFi in public areas and a seasonal outdoor pool. If you plan to drive, free parking is available. The 24-hour front desk has staff always at the ready.
Guests can stay connected with free WiFi.
Recreational amenities at the hotel include a seasonal outdoor pool.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site

Things to do

  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

Room amenities

Bathroom

  • Private bathroom

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20 per pet (varies based on length of stay)
  • Dogs and cats only
  • Service animals exempt from fees

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from April to September.
  • There are no elevators.

Property is also known as

Best Inn & Suites Hotel
Best Inn & Suites El Cajon
Best Inn & Suites Hotel El Cajon

Frequently asked questions

What's there to see near Best Inn & Suites?

This hotel is located in El Cajon within a short 11-minute walk of Art World Western Heritage Gallery. You'll also find The Magnolia and Parkway Plaza within a short drive.

Will I be able to park at Best Inn & Suites?

Yes, self parking is offered for free at the hotel.

Does Best Inn & Suites feature a casino at the property?

No, Best Inn & Suites doesn't have a casino.

Will I find an indoor pool at Best Inn & Suites?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from April until September.

What will couples enjoy most about a stay at Best Inn & Suites?

Amenities at this hotel that appeal to couples include a seasonal outdoor pool and a 24-hour front desk.

Are there hot tubs at Best Inn & Suites?

No, this hotel doesn't have a spa tub.

Does Best Inn & Suites feature a restaurant that includes a breakfast menu?

No, Best Inn & Suites doesn't have a restaurant that serves breakfast.

Will Best Inn & Suites allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Best Inn & Suites for a fee of USD 20 per pet, per day.

Does Best Inn & Suites have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Best Inn & Suites?

The closest major airport to Best Inn & Suites is San Diego, CA (SEE-Gillespie Field), which is 4.4 mi away (12 minutes by car). Another top airport is San Diego, CA (MYF-Montgomery Field), which is located 16.7 mi away (22-minute drive).

Can I book a room with a balcony at Best Inn & Suites?

No, at Best Inn & Suites, there aren't any guestrooms that list a balcony.

Best Inn & Suites Reviews

Reviews

5.6
Rating 10 - Excellent. 20 out of 55 reviews
Rating 8 - Good. 1 out of 55 reviews
Rating 6 - Okay. 4 out of 55 reviews
Rating 4 - Poor. 3 out of 55 reviews
Rating 2 - Terrible. 27 out of 55 reviews

5.4/10

Cleanliness

6.8/10

Staff & service

5.2/10

Amenities

5.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This place Rocks

Great place to stay. Originally was going to stay one night but ended up staying 4 more nights!
Stayed 1 night in Nov 2024

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 2 nights in Feb 2025

2/10 Terrible

Sergei

Disliked: Cleanliness, property conditions & facilities
Dirty.
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

SHUT IT DOWN

It was disgusting, we couldnt even stay and sleep. The beds had ash holes on them. Yellow and brown stains on the sheets, the walls had a bunch of random stains and the room had RATS... Talked to the manager and his own words were "im sorry, the cleaning laundry is closed", basically telling me to just sleep like that. We checked in at 9:30pm, went out to club and came back at 2:45am. Only stayed 15 minutes before checking out after trying to have it cleaned. Photos speak for theirself.
Stayed 1 night in Feb 2025

2/10 Terrible

Fabian

Stayed 1 night in Feb 2025

10/10 Excellent

Jimmy

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was satisfied in many ways, specially how affordable it was, I will be returning customer in the near future. Thanks
Stayed 2 nights in Nov 2024

6/10 Okay

Danger

Stayed 1 night in Dec 2024

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Elisabe

Liked: Cleanliness, staff & service, property conditions & facilities
Really good hotel
Stayed 1 night in Dec 2024

2/10 Terrible

AMANDA

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For someone who didn't live in the estate it was uncomfortable in the area was very bad and under construction wasn't nothing working inside the rooms I got charged $200 a night no clean sheets to the towers closes nasty as he won't work and the locks on toes is horrible and famous taken homeless around that place
Stayed 1 night in Nov 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Webster

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the most ratchet hotel/motel I have ever been to. It was dirty. It smell really bad. We got two really small towels and both were full of stains. The heater in the shower didn’t work very well. And the toilet needed at least 3 flushes to completely flush. I wish I could give it 1/2 a start because that’s what this place deserves. And for $80 a night. Definitely wouldn’t recommend
Stayed 1 night in Nov 2024

10/10 Excellent

Jeannie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Johnthan

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Obrion

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite office service, rooms has a back door and patio to relax or smoke.
Stayed 1 night in Oct 2024

2/10 Terrible

Charles

The Worst Motel

The room was terrible. Only I towel and it was old and stained. It was supposed to be white! I will never stay at this dump again. The property owner needs to update the motel and take some pride in their business cause it’s so bad. There was also no TV remote and the TV did not work.
Stayed 1 night in Oct 2024

2/10 Terrible

Izza Paola Mae

Disliked: Cleanliness, staff & service, property conditions & facilities
Bedsheets has holes on it. Room smells bad . Door lock is broken. Bathroom nasty. Its a terrible place.
Stayed 1 night in Oct 2024

2/10 Terrible

joseph c.

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The photos of this property are deceiving. The room smelled horrible, they have homeless people living there, the bed spread had burn holes in it. Did not feel safe staying there. Immediately checked out and found another hotel. DO NOT STAY HERE!!
Stayed 1 night in Sep 2024

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel imaginable.

BEWARE DO NOT STAY HERE! skid row. Mentally unstable, Homeless drug addicts, room was filthy and run down. mattress had huge dark stain that looked like someone died on it. Cockroach leg stuck to towel, big wad of curly long hair in sheets. The place stinks. allergies triggered immediately upon walking in Hotel.com will take your money to reserve, the hotel makes you sign before letting you see the room, and then refuse a refund when you find the conditions unacceptable. SCAM TO STEAL YOUR MONEY!!! I’ve traveled around the world and stayed in some questionable 3rd world places and this is far worse than anything I have ever seen. We abandoned the room, returned the key card to the front desk, and will be initiating a traveler insurance/ credit card chargeback. Absolutely horrifying place and experience. You have been warned.
Someone died on this
“Clean towels?”
Peel the sheets back to find this?we both have short hair 🤮
Stayed 1 night in Aug 2024

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2024

2/10 Terrible

Jessica

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
What we didn't like about the property was that there was several homeless and drug addicts living there, property was filthy, the pool was not available for use, roaches were crawling all night, poor housekeeping, sheets were never changed, also the room was in need of renovation and dirty
Stayed 1 night in Aug 2024

2/10 Terrible

Doug

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Wendell

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jul 2024

2/10 Terrible

DaWayne

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is the filthy
Stayed 2 nights in Jul 2024

6/10 Okay

Tracy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Time

I appreciate the service we received during my family and i stay.
Stayed 1 night in Jul 2024