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Eliza House

Property class: 3

Choose dates to view prices

Photo gallery for Eliza House

A hotel entrance with a 'hello' mat, a 'no smoking' sign, and a security camera.
A fire exit door with a sign, a chandelier, and a checkered floor.
A room with a red carpet, a white wall with a decorative molding, and a window with a metal grid.
A hotel room with two beds, a TV, a desk, and a mirror.
A modern bathroom with a glass-enclosed shower, a sink, and a mirror.

Reviews

6.6 out of 10

Popular amenities

  • Pet friendly
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
14-16 Grosvenor Street, Haymarket, Edinburgh, Scotland, EH12 5EG
  • Place, Dean Village
    ‪9 min walk‬
  • Place, Princes Street
    ‪10 min walk‬
  • Place, George Street
    ‪11 min walk‬
  • Airport, Edinburgh (EDI)
    ‪25 min drive‬

Room options

View all photos for Single Room, Ensuite

A bedroom with a floral wallpaper, a wooden bed, a white dresser, and a mirror.

Single Room, Ensuite

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Double Room, Ensuite

A hotel room with a large bed, two bedside tables, a nightstand, a wall-mounted light, and a door leading to another room.

Standard Double Room, Ensuite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room, Ensuite

A hotel room with two beds, a TV, a desk, and a mirror.

Standard Twin Room, Ensuite

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Triple Room, Ensuite

A room with two beds, a mirror, a wardrobe, and a chandelier.

Standard Triple Room, Ensuite

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed
  • Free WiFi

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About the neighborhood

Edinburgh

Located in West End, Eliza House is a leisurely stroll from popular sights such as Princes Street and George Street. This 22-room, 3-star hotel has conveniences like a 24-hour front desk.

What's nearby

  • Edinburgh International Conference Centre - 6 min walk - 0.4 miles
  • Dean Village - 9 min walk - 0.5 miles
  • Princes Street - 10 min walk - 0.6 miles
  • George Street - 11 min walk - 0.6 miles
  • Edinburgh Castle - 19 min walk - 1.0 mile

Getting around

  • Edinburgh Haymarket Station - 2 min walk
  • Haymarket Tram Station - 3 min walk
  • Edinburgh Airport (EDI) - 30 min drive

Restaurants

  • ‪Ryrie’s Bar - ‬2 min walk
  • ‪Platform 5 - ‬2 min walk
  • ‪The Palmerston - ‬3 min walk
  • ‪Pho Viet - ‬2 min walk
  • ‪Black Sheep Coffee - ‬2 min walk

About this property

Eliza House

Guests of Eliza House enjoy features like free WiFi in public areas. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No elevator

More

  • Smoking not allowed

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets
  • Dogs only
  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • There are no elevators.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ritz Edinburgh
Ritz Hotel Edinburgh
Ritz Hotel Edinburgh
Ritz Edinburgh
Hotel Ritz Hotel Edinburgh
Edinburgh Ritz Hotel Hotel
Ritz
Hotel Ritz Hotel
Ritz Hotel
Eliza House Hotel
Eliza House Edinburgh
Eliza House Hotel Edinburgh

Frequently asked questions

What is there to do around Eliza House?

This hotel is situated in West End within a short 19-minute walk of Royal Mile and also 9 minutes on foot from Princes Street. You'll also find Dean Village and George Street less than a mile away.

How much does it cost to stay at Eliza House?

As of Sep 8, 2026, prices found for a 1-night stay for 2 adults at Eliza House on Sep 21, 2026 start from $266, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Eliza House?

No, there isn't parking available at the hotel.

Does Eliza House feature a casino at the property?

No, Eliza House doesn't have a casino.

Is there an indoor pool at Eliza House?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Eliza House?

Couples staying at this hotel will appreciate amenities like a 24-hour front desk plus some guestrooms include a city view and free WiFi.

Does Eliza House have a hot tub?

No, there isn't a spa tub at this hotel.

Does Eliza House have a restaurant that serves breakfast?

No, Eliza House doesn't have a restaurant that serves breakfast.

Does Eliza House allow pets to stay for free?

Although dogs can't stay for free, they are welcome at Eliza House.

Does Eliza House have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Eliza House?

The closest major airport to Eliza House is Edinburgh Airport (EDI), which is 6.8 mi away (30 minutes by car).

Can I book a room with a balcony at Eliza House?

No, there aren't any guestrooms at Eliza House that offer a balcony.

Eliza House Reviews

Reviews

6.6
Rating 10 - Excellent. 104 out of 724 reviews
Rating 8 - Good. 253 out of 724 reviews
Rating 6 - Okay. 180 out of 724 reviews
Rating 4 - Poor. 115 out of 724 reviews
Rating 2 - Terrible. 72 out of 724 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location that was close to many things or within walking distance. The staff was very nice and helpful. The room was clean and cute. The bathroom was a bit rundown and could use a face lift and the water pressure not great. But, overall, we enjoyed our stay and would definitely book a room with Eliza House in the future!
Stayed 2 nights in May 2026
Verified review

8/10 Good

Audrey

Liked: Staff & service, property conditions & facilities, room comfort
Good location, friendly and helpful staff. Great price. Awesome bathtub!
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

MR Alastair

Liked: Cleanliness, amenities, property conditions & facilities
Good sized room, close to town, staff friendly. Hat Tip
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the location, just steps from the tram to the airport and so close to everything! The decor was beautiful and the provision of the space heater was greatly appreciated
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, comfortable environment and would come again.
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for the great stay! Easy check in/out and great location
Stayed 4 nights in Mar 2023
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 3 nights in Apr 2023
Verified review

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, not too far from the main tourist areas so you can easily walk, parking is expensive but it is everywhere in Edinburgh, the staff were nice and helpful and the rooms are a great size
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location. Friendly desk staff. Comfortable hotel
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Norihisa

Liked: Cleanliness, staff & service
Good for business and sight-seeing.
Stayed 4 nights in Sep 2024
Verified review

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities
Cosy, clean room which had to everything we needed. Helpful staff. Lots of stairs to keep you fit! Appreciated the complimentary coffee and pastries.
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is in good walkable location. Quiet area. Restaurants close and transportation.
Stayed 3 nights in May 2025
Verified review

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that the location was only a two minute walk from the tram/train station in Haymarket. Staff was kind and room was very clean. Quiet location. Old building so the walk to our room was a bit of a maze but we chuckled about it. Would stay again.
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Andrew

Liked: Staff & service
Good location, & VFM for the basic room for the 1 night we were there.
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Old Fashioned Hotel, Great Location

Lovely old fashioned hotel on a lovely street. So near to Haymarket station. It is a great base for whatever you want to do in Edinburgh. Happy to recommend.
Stayed 1 night in May 2025
Verified review

8/10 Good

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
I stayed two evenings, once on the front of my trip and again before leaving Edinburgh. The first time, the front desk staff was truly amazing and helpful. It's quiet pretty much and private. My room was spacious and quaintly decorated. If you have to lug a suitcase and don't like stairs, request a ground floor room. The second time staying, the young man and young lady were awesome and helped me with my suitcase up those stairs. When I CKed out early the next morning, a twenty-something couldn't be bothered to lift his eyes from his phone to speak. He never made eye contact as I turned in the key and said thank you. That's typical for that age I suppose but you are on the job so act a bit more professional.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful en suite room with super tall ceilings! Maybe 2 minutes to walk to the train and tram stops. Very easy walk to the Castle area!
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and cute, staff were nice and never any fuss. Nice quiet location with regular and close by trams, trains and buses to anywhere you need to get to in the city.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Natalie

Liked: Staff & service, property conditions & facilities
This is a convenient option for any visits to Edinburgh. The location next to the Haymarket station is perfect -- easily accessible by train and the airport buses. The hotel itself is a cute old building. I never managed to get hot water in my shower, but other than that I loved it.
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Andrea

Liked: Cleanliness, staff & service
Fabulous location about 1.5 miles from Royal Mile. Older building with a lot of character - very "scottish".
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for what we needed, which was a clean place to stay and the tram line was very close. The location was a little ways from old town, but it was walkable or we could take the tram to get closer. There were some good restaurants and bars close by.
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Steffany Rose

Liked: Staff & service, amenities, property conditions & facilities
Eliza House is very clean and budget friendly. The staffs were nice and approachable.
Stayed 4 nights in Feb 2023
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Eliza House

Enjoyable stay at Eliza House, Edinburgh. Friendly staff, located close to Edinburgh, Haymarket station.
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy, amenable interactions with staff. Clean room, well serviced. Great location in the city.
Stayed 5 nights in Apr 2023
Verified review

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities
Property is close to haymarket train station, trams, and buses to city centre. Staff are pleasant and friendly.
Stayed 1 night in Jun 2024

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