Holiday Inn Express Hotel & Suites Waterford by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Waterford by IHG

Free daily buffet breakfast
Suite, Multiple Beds (Additional Living Area) | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Exterior
Exterior
Room amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
4350 Pontiac Lake Rd, Waterford, MI, 48328
  • Place, Waterford Oaks Waterpark
    ‪3 min drive‬
  • Place, Huron River
    ‪7 min drive‬
  • Place, Pontiac Lake State Recreation Area
    ‪7 min drive‬
  • Airport, Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪47 min drive‬

Room options

Standard Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(41 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(38 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room

10.0 out of 10
Exceptional
(4 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, Multiple Beds (Additional Living Area)

7.0 out of 10
Good
(7 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible (Mobil Access Tub)

8.8 out of 10
Excellent
(13 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobil Access Tub)

  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Waterford

Holiday Inn Express Hotel & Suites Waterford by IHG is located 2.1 mi (3.4 km) from Waterford Oaks Waterpark and within a 10-minute drive of Pontiac General Hospital. This 83-room hotel welcomes guests with free breakfast and conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • Waterford Oaks Waterpark - 3 min drive - 2.5 miles
  • Huron River - 7 min drive - 5.2 miles
  • Pontiac Lake State Recreation Area - 7 min drive - 5.4 miles
  • Dodge no. 4 State Park - 7 min drive - 4.9 miles
  • Union Lake - 8 min drive - 5.8 miles

Getting around

  • Pontiac Station - 10 min drive
  • Detroit Metropolitan Wayne County Airport (DTW) - 53 min drive

Restaurants

  • ‪Leos Coney Island - ‬20 min walk
  • ‪Taco Bell - ‬3 min drive
  • ‪Buffalo Wild Wings - ‬2 min drive
  • ‪Panera Bread - ‬20 min walk
  • ‪Starbucks - ‬16 min walk

About this property

Holiday Inn Express Hotel & Suites Waterford by IHG

Guests of Holiday Inn Express Hotel & Suites Waterford by IHG enjoy a 24-hour gym, free WiFi in public areas, and meeting rooms. There's free parking and a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, securing valuables, and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and free newspapers.
Guests can expect free WiFi and TVs with cable channels and pay movies. Bathrooms have hair dryers and free toiletries. Coffee makers, free local calls, and video-game consoles are also available.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Free area shuttle
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 15.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Waterford
Holiday Inn Express Waterford
Holiday Inn Waterford
Waterford Holiday Inn
Holiday Inn Express Hotel And Suites Waterford
Holiday Inn Express Hotel Suites Waterford
Holiday Inn Express Hotel Suites Waterford by IHG
Holiday Inn Express Hotel Suites Waterford an IHG Hotel
Holiday Inn Express Hotel & Suites Waterford by IHG Hotel

Frequently asked questions

Are free cancellation options available at Holiday Inn Express Hotel & Suites Waterford by IHG?

Holiday Inn Express Hotel & Suites Waterford by IHG provides free cancellation on some room rates. For additional details, review the cancellation policy on our site.

What is there to do near Holiday Inn Express Hotel & Suites Waterford by IHG?

This hotel is located in Waterford, close to Great Lakes Crossing Outlets, The Crofoot, and Union Lake. You'll also find Waterford Oaks Waterpark and Pontiac Lake State Recreation Area within a short drive.

Will I be able to park at Holiday Inn Express Hotel & Suites Waterford by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Holiday Inn Express Hotel & Suites Waterford by IHG include a casino?

No, Holiday Inn Express Hotel & Suites Waterford by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express Hotel & Suites Waterford by IHG?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Holiday Inn Express Hotel & Suites Waterford by IHG?

Couples staying at this hotel will appreciate amenities like a 24-hour fitness facility and free breakfast plus some guestrooms include jetted bathtubs.

Are there hot tubs at Holiday Inn Express Hotel & Suites Waterford by IHG?

Yes, this hotel offers private spa tubs in some guestrooms.

Does Holiday Inn Express Hotel & Suites Waterford by IHG feature a restaurant that includes a breakfast menu?

Holiday Inn Express Hotel & Suites Waterford by IHG offers free buffet breakfast each morning though there is no restaurant.

Does Holiday Inn Express Hotel & Suites Waterford by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Express Hotel & Suites Waterford by IHG though service animals are welcome.

Are there connecting rooms at Holiday Inn Express Hotel & Suites Waterford by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Holiday Inn Express Hotel & Suites Waterford by IHG?

The closest major airport to Holiday Inn Express Hotel & Suites Waterford by IHG is Pontiac, MI (PTK-Oakland County Intl.), which is 3.2 mi away (5 minutes by car). Another top airport is Detroit, MI (DET-Coleman A. Young Municipal), which is around 25.4 mi away.

Can I book a room with a balcony at Holiday Inn Express Hotel & Suites Waterford by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express Hotel & Suites Waterford by IHG.

Holiday Inn Express Hotel & Suites Waterford by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 598 out of 1001 reviews
Rating 8 - Good. 263 out of 1001 reviews
Rating 6 - Okay. 67 out of 1001 reviews
Rating 4 - Poor. 37 out of 1001 reviews
Rating 2 - Terrible. 36 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Eddie

Stayed 1 night in Dec 2025

10/10 Excellent

Leilani

Liked: Cleanliness
Friendly staff, quick & easy checkin, very clean, comfortable bed, quiet room & amazing breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes. I am a diabetic do there wasnt anything I could really eat. Not allowed processed foods.
Stayed 1 night in Dec 2025

10/10 Excellent

Rachael

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Amazing staff, very clean room and awesome breakfast!
Stayed 1 night in Dec 2025

10/10 Excellent

joey

Stayed 1 night in Nov 2025

10/10 Excellent

Starla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our weekend stay. Very clean. Breakfast buffet was great. Staff very helpful and kind.
Stayed 2 nights in Dec 2025

10/10 Excellent

Nicholas

Business traveler
Liked: Cleanliness, amenities
Clean hotel , lots of dining options around and friendly staff
Stayed 1 night in Dec 2025

8/10 Good

Charlotte

Traveled with family
Liked: Cleanliness, staff & service, amenities
The new suite was ok. Nothing special for the price. The bathroom still needs some update.
Stayed 3 nights in Nov 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Lynne, Phoenix

Stayed 2 nights in Nov 2025

10/10 Excellent

Zackery

Stayed 1 night in Nov 2025

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet
Stayed 2 nights in Nov 2025

10/10 Excellent

Richard

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities
Everything.\nWas great
Stayed 1 night in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay! Clean spacious rooms. Friendly staff that were welcoming. Outstanding breakfast to start your day! A+
Stayed 1 night in Nov 2025

10/10 Excellent

JEFFREY, Merritt Island

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely a great stay. Super clean, outstanding!
Stayed 1 night in Nov 2025

10/10 Excellent

Mark William, Brownsburg

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Efficient staff. Clean roof.
Stayed 1 night in Nov 2025

10/10 Excellent

Tim

Stayed 1 night in Oct 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Staff extremely helpful and our room was very clean. We had to check out before breakfast, so I have no comment regarding that amenity.
Stayed 1 night in Oct 2025

8/10 Good

Zaharon

Stayed 1 night in Oct 2025

6/10 Okay

Ronald

Disliked: Property conditions & facilities
Workman everywhere, lots of noise and parking was limited. Workers constantly got in our way acted as if we weren’t there.
Stayed 1 night in Jul 2025

8/10 Good

Clifford

Traveled with family
Liked: Cleanliness, staff & service, room comfort
No hot items
Stayed 2 nights in Oct 2025

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
Did not apply to me i never ate breakfast
Stayed 3 nights in Oct 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awsome
Stayed 1 night in Oct 2025

8/10 Good

Greg

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Room service wouldn’t come back to clean rooms if you weren’t ready when they knocked.
Stayed 5 nights in Oct 2025

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean! Friendly staff. Nice ,safe area
Stayed 1 night in Oct 2025