Thompson Dallas, by Hyatt

5.0 star property
Luxury hotel with 3 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Thompson Dallas, by Hyatt

Seasonal outdoor pool, cabanas (surcharge), pool umbrellas
Creator video
Cocktail bar
Rooftop terrace
3 restaurants, breakfast, lunch, dinner served; American cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Room service
  • Gym

Explore the area

View in a map
205 North Akard Street, Dallas, TX, 75201
  • Place, Dallas World Aquarium
    ‪5 min walk‬
  • Place, Kay Bailey Hutchison Convention Center
    ‪12 min walk‬
  • Place, American Airlines Center
    ‪17 min walk‬
  • Airport, Dallas, TX (DAL-Love Field)
    ‪10 min drive‬

Room options

Deluxe Suite, Corner

8.6 out of 10
Excellent
(4 reviews)
  • 866 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(5 reviews)
  • 439 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Corner

9.0 out of 10
Wonderful
(9 reviews)
  • 544 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 518 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

9.4 out of 10
Exceptional
(12 reviews)
  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

8.8 out of 10
Excellent
(8 reviews)
  • 524 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite (Elm Suite)

7.4 out of 10
Good
(3 reviews)
  • 720 sq ft
  • Sleeps 2
  • 1 King Bed

Suite (Skyline)

10.0 out of 10
Exceptional
(6 reviews)
  • 714 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite (NATIONAL)

8.0 out of 10
Very good
(1 review)
  • 796 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Dallas

Located in Downtown Dallas, Thompson Dallas, by Hyatt is a leisurely stroll from popular sights such as Kay Bailey Hutchison Convention Center and Dallas World Aquarium. This 219-room, 5-star hotel has 3 restaurants, a full-service spa, and free in-room WiFi.

What's nearby

  • Dallas World Aquarium - 5 min walk - 0.3 miles
  • Majestic Theater - 7 min walk - 0.4 miles
  • Kay Bailey Hutchison Convention Center - 12 min walk - 0.7 miles
  • Reunion Tower - 15 min walk - 0.8 miles
  • American Airlines Center - 17 min walk - 0.9 miles

Getting around

  • Akard Station - 2 min walk
  • Dallas Union Station - 13 min walk
  • Love Field Airport (DAL) - 20 min drive

Restaurants

  • ‪Little Daisy - ‬2 min walk
  • ‪Monarch - ‬1 min walk
  • ‪White Rhino Coffee - ‬1 min walk
  • ‪Patrick Kennedy's Irish Pub - ‬2 min walk
  • ‪Jimmy John's - ‬1 min walk

About this property

Thompson Dallas, by Hyatt

Luxury hotel with 3 restaurants and a full-service spa
Renovated in 2020, Thompson Dallas, by Hyatt offers a full-service spa, a gym, and free WiFi in public areas. Valet parking is offered for USD 65 per day. Front-desk staff can answer questions 24/7, and assist with tours or tickets, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls, an off-leash area, and pet-sitting services. Other amenities at this luxury hotel include a hot tub, meeting rooms, and conference space.
55-inch flat-screen TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Pillowtop beds sport Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and designer toiletries. Other amenities include minibars, laptop-compatible safes, and phones.
A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Thompson Dallas, by Hyatt is listed in the 2021 Condé Nast Traveler Hot List.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 38 per day; includes in/out privileges)
  • Valet parking on site (USD 65 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 to 75 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • CatBird
  • Kessaku
  • Little Daisy
  • Monarch

Things to do

  • 24-hour pool access
  • Art gallery
  • Designer stores
  • Full-service spa
  • Gym
  • Hot tub
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Art supplies
  • High chair
  • In-room crib
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 14,000 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Phone accessibility kit
  • Pool access ramp on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 49 floors
  • Ballroom
  • Built in 1964
  • Reception hall
  • Renovated entire property - September 2020
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • 24-hour room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for free
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls, an off-leash area, pet-sitting services, and pet grooming services are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 34.80 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 25 to 75 per person
  • Self parking fee: USD 38 per day (in/out privileges)
  • Valet parking fee: USD 65 per day (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from March 01 to October 31.
  • 24-hour pool access
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

THOMPSON DALLAS
Thompson Dallas by Hyatt
Thompson Dallas part of Hyatt
Thompson Dallas, by Hyatt Hotel
Thompson Dallas, by Hyatt Dallas
Thompson Dallas, by Hyatt Hotel Dallas

Frequently asked questions

Are free cancellation options available at Thompson Dallas, by Hyatt?

Thompson Dallas, by Hyatt provides free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Thompson Dallas, by Hyatt?

As of Sep 26, 2025, prices found for a 1-night stay for 2 adults at Thompson Dallas, by Hyatt on Oct 1, 2025 start from $305.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Thompson Dallas, by Hyatt?

This hotel is situated in Downtown Dallas within a short 19-minute walk of American Airlines Center and also 8 minutes on foot from Dallas World Aquarium. You'll also find Dallas Market Center and Reunion Tower within a short drive.

Is there parking available at Thompson Dallas, by Hyatt?

Yes, valet parking is offered for USD 65 per day with in/out privileges. Accessible parking is also available for guests.

Is a spa located at Thompson Dallas, by Hyatt?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, hot stone massages, and aromatherapy.

Does Thompson Dallas, by Hyatt feature a casino?

No, Thompson Dallas, by Hyatt doesn't have a casino.

Will I find an indoor pool at Thompson Dallas, by Hyatt?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have 24-hour access and the seasonal pool will be open from March 01 until October 31.

What will couples enjoy most about a stay at Thompson Dallas, by Hyatt?

There are plenty of amenities for couples at this hotel, including a poolside bar, 3 restaurants, and a full-service spa.

Does Thompson Dallas, by Hyatt have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Thompson Dallas, by Hyatt feature a restaurant that includes a breakfast menu?

Yes, Thompson Dallas, by Hyatt has 3 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Will Thompson Dallas, by Hyatt allow pets to stay free of charge?

Yes, dogs stay free at Thompson Dallas, by Hyatt and the property also provides an off-leash area and grooming services.

Does Thompson Dallas, by Hyatt have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Thompson Dallas, by Hyatt?

The closest major airport to Thompson Dallas, by Hyatt is Love Field Airport (DAL), which is 7.3 mi away (20 minutes by car). Another top airport is Dallas-Fort Worth Intl. Airport (DFW), which is located 19.6 mi away (21-minute drive).

Are there rooms with balconies that I can book at Thompson Dallas, by Hyatt?

No, there aren't any guestrooms with balconies at Thompson Dallas, by Hyatt.

Reviews

Thompson Dallas, by Hyatt Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 340 out of 463 reviews
Rating 8 - Good. 57 out of 463 reviews
Rating 6 - Okay. 29 out of 463 reviews
Rating 4 - Poor. 20 out of 463 reviews
Rating 2 - Terrible. 17 out of 463 reviews

Reviews

10/10 Excellent

Tate

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 2 nights in Sep 2025

10/10 Excellent

James III

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was awesome!
Stayed 2 nights in Jul 2025

6/10 Okay

Anton, MANSFIELD

Business traveler
Liked: Amenities
Stayed 1 night in Jun 2025

10/10 Excellent

James

Stayed 1 night in Jun 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Annalea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My husband and I stayed here for our honeymoon and we were met with so much respect, care and love from every member of the staff. Jade was especially helpful at the front desk, and made our stay seamless. The valet professionals were very kind and welcoming. The food was delicious, the pool was clean and nice, the room was comfortable and unique. We just had the best time! Thank you x 10000000 !! We will be back :)
Stayed 1 night in Jun 2025

4/10 Poor

Kardney

Stayed 3 nights in Jun 2025

6/10 Okay

Jesus

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Everything but the bed was great. Guarantee there were bed bugs. Woke up every day with new bites on my body/face. Didn’t even think about it til the last night what was likely happening. That part was a bummer since I liked the property and amenities.
Stayed 4 nights in Jun 2025

10/10 Excellent

Oscar, Dallas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel offered a convenient location for our stay, and the staff demonstrated a high level of courtesy and professionalism, particularly the valet and room service teams. The valets were not only friendly but also provided helpful local recommendations. Room service was consistently prompt, discreet, and accommodating. While dining options were excellent in quality, the selection was somewhat limited. The property itself, however, appears to be in need of renovation. In our room, we observed visible mold in the bathroom and exposed floor cracks along the wall. Additionally, slippers were not available due to a reported shortage, which was disappointing given the floor’s lack of cleanliness. The pool area also showed signs of wear and would benefit from modernization—especially when compared to more contemporary offerings such as the Swexan. On a positive note, the gym exceeded expectations in both size and equipment variety. Overall, the hotel remains competitive among the area’s premier properties, but it does not currently meet five-star standards.
Shower area. The lack of ventilation likely contributed to this.
Stayed 5 nights in May 2025

10/10 Excellent

Quentin

Stayed 1 night in May 2025

10/10 Excellent

Korinne

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Eric, Charlotte

Liked: Cleanliness, amenities, property conditions & facilities
Excellent and beautiful hotel, unfortunately terrible location in the center of Dallas with too much congestion, slow valets, noise at night and too many vagrants. I do love the chain however I will continue to stay at Thompson properties.
Stayed 2 nights in May 2025

10/10 Excellent

Matthew, SIOUX FALLS

Stayed 2 nights in May 2025

10/10 Excellent

Guadalupe Galvan

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hospitality! Great restaurants
Stayed 3 nights in May 2025

10/10 Excellent

Michael, Jupiter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel
Stayed 3 nights in May 2025

8/10 Good

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful and quiet. Staff is very friendly and professional.
Stayed 3 nights in May 2025

10/10 Excellent

Jean claude

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great dinning options and lounge bar
Stayed 1 night in May 2025

10/10 Excellent

Justine

Stayed 1 night in Apr 2025

10/10 Excellent

Brooke

Stayed 1 night in Apr 2025

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay! Wish we were given a higher floor but the views were still good. Skyline suite was amazing, bathroom was great, bathtub against the window was top notch, bed was comfy, staff and valet were superb, in building dining options were one of the highlights of our trip. In room bar was excellent. Some well placed mirrors around the room made our time in the room more enjoyable :)
Stayed 1 night in May 2025

10/10 Excellent

Annick

Stayed 2 nights in May 2025

10/10 Excellent

Alfonso

Stayed 1 night in Apr 2025

10/10 Excellent

MORGAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff! Great property. Loved the wine decanter. Nice touch.
Stayed 1 night in Apr 2025

10/10 Excellent

Garbine, Frisco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Suite was spacious and beautifully designed. Pool was very pleasant and the food and bar service was amazing. Marina was a pleasure as usual and made our pool lunch very special.
Stayed 1 night in Apr 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025