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Sheraton Dallas Hotel

4.0 star property

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Lobby
View from property
Lobby
Meeting facility
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Restaurant
  • Air conditioning

Explore the area

View in a map
400 Olive St, Dallas, TX, 75201
  • Place, Majestic Theater
    ‪5 min walk‬
  • Place, Dallas Museum of Art
    ‪8 min walk‬
  • Place, Dallas World Aquarium
    ‪13 min walk‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed

View from room

Room, 1 King Bed

8.8 out of 10
Excellent
(39 reviews)
  • City view
  • 271 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(24 reviews)
  • City view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed

Pillowtop beds, in-room safe, desk, laptop workspace

Club Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 320 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Pillowtop beds, in-room safe, desk, laptop workspace

Club Room, 2 Queen Beds

  • City view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Living area | 50-inch plasma TV with cable channels, TV, pay movies

Junior Suite, 1 King Bed with Sofa bed

  • City view
  • 534 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Multiple Beds

Pillowtop beds, in-room safe, desk, laptop workspace

Junior Suite, Multiple Beds

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 534 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Multiple Beds

Pillowtop beds, in-room safe, desk, laptop workspace

Junior Suite, Multiple Beds

  • City view
  • 534 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

50-inch plasma TV with cable channels, TV, pay movies

Executive Suite, 1 Bedroom

  • City view
  • 480 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • City view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • City view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom, Non Smoking

50-inch plasma TV with cable channels, TV, pay movies

Executive Suite, 1 Bedroom, Non Smoking

  • City view
  • 717 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

Pillowtop beds, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking, City View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, City View

Pillowtop beds, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Dallas

Located in Downtown Dallas, Sheraton Dallas Hotel is within a mile (2 km) of popular sights such as Kay Bailey Hutchison Convention Center and American Airlines Center. This 1840-room, 4-star hotel welcomes guests with a restaurant, an outdoor pool, and a 24-hour gym.

What's nearby

  • Majestic Theater - 5 min walk - 0.3 miles
  • Dallas Museum of Art - 8 min walk - 0.5 miles
  • Morton H. Meyerson Symphony Center - 8 min walk - 0.5 miles
  • Dallas World Aquarium - 13 min walk - 0.7 miles
  • Kay Bailey Hutchison Convention Center - 18 min walk - 1.0 mile

Getting around

  • Federal & Olive Tram Stop - 2 min walk
  • Dallas Union Station - 9 min drive
  • Love Field Airport (DAL) - 18 min drive

Restaurants

  • ‪The Berni Bean Coffee Co. - ‬5 min walk
  • ‪Open Palette - ‬1 min walk
  • ‪True Kitchen + Kocktails - ‬4 min walk
  • ‪Snappy Salads - ‬5 min walk
  • ‪Starbucks - ‬5 min walk

About this property

Sheraton Dallas Hotel

Sheraton Dallas Hotel features an outdoor pool, a 24-hour gym, and conference space. Parking is available for USD 30.00 per night (USD 55 per night for valet parking), and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and securing valuables. Additional amenities include a business center, express check-in, and express check-out.
50-inch plasma TVs come with cable channels and pay movies, and guests can stay connected with WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and designer toiletries. Coffee makers, safes, and phones are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

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Property amenity
The Westin Dallas Downtown
Downtown Dallas
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 1,003 reviews
$190 nightly
The price is $223
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Internet access (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Covered self parking on site (USD 30 per night; includes in/out privileges)
  • Covered valet parking on site (USD 55 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Open Mkt. Grab 'n Go
  • Open Palette

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Dining table
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 230,000 square feet of conference space
  • 60 meeting rooms
  • Business center

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Thin carpet in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 38 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1959
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch HDTV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150 per accommodation, per stay, plus a one-time cleaning fee of USD 150
  • Pet weight must not exceed 35 lbs per pet
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 16 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 25.00 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • 0.90 percent destination fee will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 24 per person
  • Fee for in-room wireless internet: USD 14.95 per night (rates may vary)
  • Covered self parking fee: USD 30.00 per night (in/out privileges)
  • Covered valet parking fee: USD 55 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay plus USD 150 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dallas Hotel Sheraton
Dallas Sheraton
Dallas Sheraton Hotel
Hotel Sheraton Dallas
Sheraton Dallas
Sheraton Dallas Hotel
Sheraton Hotel Dallas
Adam Mark Dallas
Adam's Mark Dallas
Sheraton Dallas Resort
Dallas Adam Mark Hotel
Sheraton Hotel
Sheraton Dallas Hotel Hotel
Sheraton Dallas Hotel Dallas
Sheraton Dallas Hotel Hotel Dallas

Frequently asked questions

Is a free cancellation option available at Sheraton Dallas Hotel?

Sheraton Dallas Hotel provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Sheraton Dallas Hotel?

As of Apr 18, 2026, prices found for a 1-night stay for 2 adults at Sheraton Dallas Hotel on May 10, 2026 start from $119, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Sheraton Dallas Hotel?

This hotel is situated in Downtown Dallas, just steps from Majestic Theater, and within a 10-minute walk of Dallas Museum of Art and Klyde Warren Park. You'll also find American Airlines Center and Dallas Market Center within a short drive.

Does Sheraton Dallas Hotel have a casino at the property?

No, Sheraton Dallas Hotel doesn't have a casino.

Is there an indoor pool at Sheraton Dallas Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

Does Sheraton Dallas Hotel have a restaurant that serves breakfast?

Yes, Sheraton Dallas Hotel serves buffet breakfast for a surcharge each morning at Open Palette.

Will Sheraton Dallas Hotel allow pets to stay for free?

Although they can't stay for free, pets are welcome at Sheraton Dallas Hotel for a fee of USD 150 per accommodation, per stay.

How far is the airport from Sheraton Dallas Hotel?

The closest major airport to Sheraton Dallas Hotel is Love Field Airport (DAL), which is 6.7 mi away (18 minutes by car). Another top airport is Dallas-Fort Worth Intl. Airport (DFW), which is located 20.7 mi away (27-minute drive).

Does Sheraton Dallas Hotel offer wedding services?

There are wedding services available at Sheraton Dallas Hotel if that's in your vacation plans.

Sheraton Dallas Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 605 out of 1000 reviews
Rating 8 - Good. 181 out of 1000 reviews
Rating 6 - Okay. 83 out of 1000 reviews
Rating 4 - Poor. 54 out of 1000 reviews
Rating 2 - Terrible. 77 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Raul Jerome

Wonderful stay
Stayed 1 night in Jan 2026

2/10 Terrible

Emily

Stayed 2 nights in Jan 2026

10/10 Excellent

Brian, LAS VEGAS

Stayed 2 nights in Dec 2025

10/10 Excellent

Aniruddha, Irvine

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Yes
Stayed 5 nights in Dec 2025

6/10 Okay

Styliani

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Couldn’t connect to internet and couldn’t find anyone to help with that.
Stayed 2 nights in Jan 2026

6/10 Okay

Karla, SAN DIEGO

Business traveler
Old furniture. Dirty carpet.
Stayed 1 night in Jan 2026

10/10 Excellent

Heraclio

Stayed 3 nights in Dec 2025

10/10 Excellent

Lucia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast was really good
Stayed 1 night in Dec 2025

10/10 Excellent

Lakeita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved it!
Stayed 1 night in Dec 2025

2/10 Terrible

Chloe

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room neglected. Spoke to 5 different staff about the same issue and when we said this we were told “we’re a separate team how would we know”….. you would think communication between the employees who work at the hotel would be better. No weekend buffet breakfast, which was advertised. Hotel was practically empty yet we were in the furthest “tower” on the top floor. The hallways had food and dirt on the carpet outside the gym and near the hallways for the full time we were there. I’ve stayed at Sheratons before and they are normally great. I don’t normally write reviews but want to warn anyone else considering of staying there!
Stayed 2 nights in Dec 2025

10/10 Excellent

Ashely

Stayed 1 night in Jan 2026

4/10 Poor

Charles

Liked: Property conditions & facilities
Disliked: Cleanliness
My room was dirty when I arrived
Stayed 2 nights in Dec 2025

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, amenities
We live staying here. Hotel is so nice and quiet. Staff is so friendly and hotel is very clean.
Stayed 1 night in Dec 2025

6/10 Okay

Roberto

Traveled with family
Liked: Cleanliness, staff & service
Limited healthy options at breakfast
Stayed 7 nights in Dec 2025

2/10 Terrible

Nicole

Our recent two-night stay at the Sheraton Downtown Dallas was one of the most frustrating hotel experiences we’ve had as experienced traveler’s, especially given the Sheraton brand and price point. We were gone from our room for over eight hours and specifically requested housekeeping service. When we returned, the room had not been cleaned at all—beds untouched, trash still present, and nothing refreshed. After a long day, coming back to a dirty room was unacceptable. To make matters worse, food we had stored in the refrigerator had completely spoiled, only for us to discover that the fridge was never plugged in. This is a basic amenity failure and resulted in wasted food and unnecessary inconvenience. After calling multiple times for housekeeping, it took over an hour for someone to finally arrive. At that point, the damage to our stay had already been done. It also took an hour and a half and multiple requests before the manager, Alan, came to our room. Only then was any attempt made to address the situation, which amounted to comping our valet parking. While appreciated, this did not come close to addressing the cumulative issues we experienced. Additionally, the experience at the Open Palette restaurant inside the hotel was unacceptable. We waited 30 minutes at our table without receiving drinks, despite being seated and acknowledged. With no communication or service, we ultimately walked out. Overall, this stay reflected a serious lack of attention to service, com
Stayed 2 nights in Dec 2025

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, great service, nice bar and amenities
Stayed 3 nights in Dec 2025

2/10 Terrible

Joseph

Stayed 2 nights in Dec 2025

10/10 Excellent

Emily

Stayed 1 night in Dec 2025

8/10 Good

araceli

Stayed 1 night in Dec 2025

2/10 Terrible

Allante

Liked: Cleanliness, property conditions & facilities
You know how when u focus on how to make something look good u forget to make it taste good
Stayed 1 night in Dec 2025

10/10 Excellent

Natalie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was Great from check in to check out! They acknowledged what we were celebrating, and showed care! Will recommend and stay here again!
Stayed 1 night in Dec 2025

6/10 Okay

Lisa

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Bed was extremely uncomfortable in 1683. Terrible night sleep.
Stayed 1 night in Dec 2025

8/10 Good

Kacie

Stayed 1 night in Dec 2025

10/10 Excellent

CHRISTINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes very good breakfast!
Stayed 1 night in Dec 2025

8/10 Good

EDWARD

Liked: Cleanliness, staff & service, amenities
Excellent performance
Stayed 1 night in Dec 2025

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