Hyatt Place Plano

3.0 star property
Hotel in Plano with a coffee shop and an outdoor pool

Choose dates to view prices

Photo gallery for Hyatt Place Plano

Lobby sitting area
Lobby sitting area
Exterior
Cafe
Premium bedding, down comforters, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
3100 Dallas Pkwy, Plano, TX, 75093
  • Place, Shops at Willow Bend
    ‪13 min walk‬
  • Place, Crayola Experience
    ‪15 min walk‬
  • Place, Texas Health Presbyterian Hospital Plano
    ‪15 min walk‬
  • Airport, Dallas, TX (DAL-Love Field)
    ‪21 min drive‬

Room options

Room, 2 Double Beds

9.0 out of 10
Wonderful
(35 reviews)
  • Sleeps 6
  • 2 Double Beds

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(55 reviews)
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (High Floor)

8.8 out of 10
Excellent
(21 reviews)
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds (High Floor)

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 6
  • 2 Double Beds

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(19 reviews)
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Mobility Accessible

  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Plano

Hyatt Place Plano places you within a mile (2 km) of Texas Health Presbyterian Hospital Plano and Shops at Willow Bend. This 127-room, 3-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Shops at Willow Bend - 13 min walk - 0.7 miles
  • Crayola Experience - 15 min walk - 0.8 miles
  • Texas Health Presbyterian Hospital Plano - 15 min walk - 0.8 miles
  • Arbor Hills Nature Preserve - 5 min drive - 1.9 miles
  • Prestonwood Baptist Church - 5 min drive - 1.9 miles

Getting around

  • Knoll Trail Station - 8 min drive
  • Dallas Medical-Market Center Station - 21 min drive
  • Love Field Airport (DAL) - 29 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Ford's Garage Plano - ‬14 min walk
  • ‪Eatzi’s Market & Bakery - ‬9 min walk
  • ‪Chuy's - ‬16 min walk
  • ‪Whiskey Cake Kitchen & Bar - ‬12 min walk

About this property

Hyatt Place Plano

Hotel in Plano with a coffee shop and an outdoor pool
At Hyatt Place Plano, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking, along with limo/town car service. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and luggage storage. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
42-inch flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other amenities include sitting areas, refrigerators, and coffee makers.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 mi
  • Free shopping center shuttle
  • Limo/town car service
  • Free uncovered self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 790 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1998
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100.00 per accommodation (varies based on length of stay)
  • Dogs only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 100.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Photos in the property description reflect the brand standard and are shown for illustrative purposes only.
  • No rollaway or extra beds are available.

Property is also known as

Hyatt Place Hotel Plano
Hyatt Place Plano
Amerisuites Hyatt Place Plano Hotel Plano
Amerisuites Plano
Hyatt Plano
Plano Amerisuites
Plano Hyatt
Hyatt Place Plano Hotel
Hyatt Place Plano Hotel
Hyatt Place Plano Plano
Hyatt Place Plano Hotel Plano

Frequently asked questions

Is free cancellation available at Hyatt Place Plano?

Hyatt Place Plano offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

What's there to see around Hyatt Place Plano?

This hotel is located in Plano within a short 18-minute walk of Shops at Willow Bend. You'll also find The Shops at Legacy and Legacy West within a short drive.

Is parking available on site at Hyatt Place Plano?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does Hyatt Place Plano have a casino at the property?

No, Hyatt Place Plano doesn't have a casino.

Is there an indoor pool at Hyatt Place Plano?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Hyatt Place Plano?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a bar and an outdoor pool.

Does Hyatt Place Plano have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hyatt Place Plano have a restaurant with a breakfast menu?

Yes, Hyatt Place Plano serves free breakfast from its cafe.

Does Hyatt Place Plano allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hyatt Place Plano for a fee of USD 100.00 per accommodation, per stay.

Are there connecting rooms at Hyatt Place Plano?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Hyatt Place Plano?

The closest major airport to Hyatt Place Plano is Love Field Airport (DAL), which is 17.5 mi away (29 minutes by car). Another top airport is Dallas-Fort Worth Intl. Airport (DFW), which is located 25 mi away (29-minute drive).

Are there rooms with balconies that I can book at Hyatt Place Plano?

No, there aren't any guestrooms with balconies at Hyatt Place Plano.

Hyatt Place Plano Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 620 out of 1002 reviews
Rating 8 - Good. 200 out of 1002 reviews
Rating 6 - Okay. 84 out of 1002 reviews
Rating 4 - Poor. 47 out of 1002 reviews
Rating 2 - Terrible. 51 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Pete

Disliked: Amenities, property conditions & facilities
Im 50 minutes early and im charged $30 to check in 'early'. The pool looks horrible, the tv doesnt work right, remote control is broken. Would not recommend.
Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Stayed 1 night in Nov 2025

10/10 Excellent

Garris

Stayed 3 nights in Nov 2025

10/10 Excellent

Edwina

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Oct 2025

10/10 Excellent

Vikas

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 4 nights in Nov 2025

4/10 Poor

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The breakfast was fresh and hot. Salsa great. Not enough variety, as far as gravy or bacon, and no fresh fruit. Room very warm and called to get checked or least a fan. Room checked but no fan. I almost never say anything negative but really not a good experience. Almost all of the staff was very good.
Stayed 1 night in Nov 2025

10/10 Excellent

Gregorio

Business traveler, Traveled with partner
Liked: Cleanliness, amenities
Love it all! Cleanliness, staff, and the breakfast in the morning!!♥️♥️♥️♥️
Stayed 1 night in Oct 2025

10/10 Excellent

Ruby

Traveled with family
Liked: Cleanliness, staff & service, amenities
Rooms were clean. Staff very courteous
Stayed 2 nights in Oct 2025

10/10 Excellent

Lisa

Stayed 6 nights in Oct 2025

2/10 Terrible

Angela

Disliked: Cleanliness, amenities
Room was dirty and smelled of smoke. The amenities were false advertisement.
Stayed 1 night in Oct 2025

10/10 Excellent

Lisa

Stayed 1 night in Oct 2025

10/10 Excellent

Bryan, XENIA

Stayed 6 nights in Sep 2025

10/10 Excellent

Sheila

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean ,quiet several walkable dining options.Nice room,staff was great. Good value for your money
Stayed 2 nights in Jul 2025

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

4/10 Poor

Patricia

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
There were rowdy hockey teams staying at the hotel and they broke an elevator per the front staff. Very inconvenient. We asked for extra pillows and were told there were none. Our room had a bathroom door that was all chipped and broken on the bottom. Hotel seems tired and older.
Stayed 4 nights in Oct 2025

10/10 Excellent

Marisol, Colorado Springs

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean friendly staff safe area
Stayed 1 night in Oct 2025

10/10 Excellent

Ardy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great !!
Stayed 1 night in Oct 2025

10/10 Excellent

Lisa

Stayed 4 nights in Oct 2025

10/10 Excellent

Mario

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Alexia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a a really nice hotel in a convenient location. The staff was so nice and helpful, my room was spotless, and the breakfast was tasty. No complaints and I’d definitely stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a quiet location. Decent restaurant just next to hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Candiss

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Glenn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the area! Everything was in walking distance!
Stayed 2 nights in Oct 2025

8/10 Good

Anson

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was excellent! The only complaint I had was the TV had few channels. The promo channel had an ad for the hotel with 2 guys kissing. Didn't need to see that at all. Also several of the channels on the TV did not work. No TV guide!
Stayed 2 nights in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was quick and easy. Room was large and very comfortable.
Stayed 1 night in Sep 2025