Blue Ridge Mountains Vacation Packages

The guest services, the room and the hotel was all well kept and very nice! Will be back soon!!

Perhaps more TVs in the lobby.

The property was clean and safe.

Rooms can be loud at night due to the live music on the rooftop bar. We were on the 3rd floor and could still hear the music from the 6th floor. Do not pay with cash at The Pillar Bar on the roof top. They will ask for your room number, and then when you pay cash to zero out your tab, they still charge your room.

The property is an excellent, very special establishment -- the zen garden, the lobby are all spectacular. The rooms are comfortable. The shower pressure is decent. But most of all, across the board, the staff is so extremely friendly and professional. Any concern you may have -- they are only there to help and assist you and with a smile. From the valet parking to the front desk, you are always warmly greeted by helpful, respectful people who do their job well. Great place!