Blue Ridge Mountains Vacation Packages

Front desk staff was amazing

Super nice hotel, front desk staff were beyond friendly at check-in. One gentleman from Jamaica was talking to my toddler and fanning him off after we came in from the heat. My kid loved him. He also gave us some great local restaurant recommendations. Room was really nice and clean, no complaints at all. Shower water was good and hot, and I loved that there was a tub for our toddler instead of just a shower. Only complaints: the ice machine on our floor was broken, as well as the floor above us, so we were wandering around a while finding ice. There was also no complimentary tea or coffee at breakfast. Lastly, we were struggled at check-out with trying to get a luggage cart. They made the process so difficult that we just carried 3-4 bags each and struggled our way to the car with all our stuff. Overall, great location, we would stay again.

parking so expensive !! Rooms are not clean !! bathroom tub is so bad

Great staff, great atmosphere, good rooms. The Colony has a bunch of food and drink options and is accessible right from the 2nd floor of the hotel. Great location.

Stayed here with my whole family , the hotel was clean and in good condition , friendly and accommodating staff , great location , 8min walking distance to Union Station ( lots of restaurants to eat) and 15 mins walk to National mall . The only thing is the hotel has weird policy like coffee done serving after 10 am ( coffee machine is at the hotels hallway each floor and can’t have it after that ) and swimming pool closes at 9pm . When you want to relax after your long day at the museum/ national mall - you can’t access the pool since it closes early . Hope they change their hours , except for those it’s really a nice place to stay at.