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citizenM Copenhagen Radhuspladsen

4.0 star property
Hotel with a restaurant, 4-minute walk to Tivoli Gardens

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Photo gallery for citizenM Copenhagen Radhuspladsen

Interior
View from room
Lobby sitting area
Lobby sitting area
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
H. C. Andersens Boulevard 12, Copenhagen, 1553
  • Place, City Hall Square
    ‪1 min walk‬
  • Place, Strøget
    ‪3 min walk‬
  • Place, Tivoli Gardens
    ‪4 min walk‬
  • Airport, Copenhagen (CPH-Kastrup)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (High Floor)

8.0 out of 10
Very good
(2 reviews)
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Copenhagen

Located in Copenhagen City Centre, citizenM Copenhagen Radhuspladsen is within a 5-minute walk of popular attractions such as Strøget and Tivoli Gardens. This 4-star hotel has 238 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a 24-hour business center.

What's nearby

  • City Hall Square - 1 min walk - 0.1 miles
  • Strøget - 3 min walk - 0.2 miles
  • Tivoli Gardens - 4 min walk - 0.3 miles
  • Christiansborg Palace - 7 min walk - 0.4 miles
  • National Museum of Denmark - 9 min walk - 0.5 miles

Getting around

  • Rådhuspladsen Station - 3 min walk
  • Copenhagen Central Station - 7 min walk
  • Copenhagen Airport, Kastrup (CPH) - 21 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Proud Mary Pub - ‬2 min walk
  • ‪The Scottish Pub - ‬1 min walk
  • ‪Ø12 Coffee and Eatery - ‬1 min walk
  • ‪Jagger Copenhagen - ‬1 min walk

About this property

citizenM Copenhagen Radhuspladsen

Hotel with a restaurant, 4-minute walk to Tivoli Gardens
At citizenM Copenhagen Radhuspladsen, guests have access to free WiFi in public areas, a 24-hour business center, and a computer station. The 24-hour front desk has multilingual staff ready to assist with luggage storage and securing valuables. Additional amenities include a library, express check-in, and express check-out.
43-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include iPads, iPod docks, and safes. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: DKK 199 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • canteenM
  • canteenM

Things to do

  • Library
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels
  • iPad
  • iPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: DKK 210
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately DKK 199 per person
  • Late check-out fee: DKK 210 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - DK38158945
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 2:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Tax ID number is DK38158945.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property uses wind energy, plus eco-friendly cleaning products.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a smoke detector.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 4 stars.

Property is also known as

citizenM Copenhagen Radhuspladsen Hotel
citizenM Radhuspladsen Hotel
citizenM Radhuspladsen
citizenM Copenhagen Radhuspladsen Hotel
citizenM Copenhagen Radhuspladsen Copenhagen
citizenM Copenhagen Radhuspladsen Hotel Copenhagen

Frequently asked questions

Is free cancellation available at citizenM Copenhagen Radhuspladsen?

CitizenM Copenhagen Radhuspladsen provides free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at citizenM Copenhagen Radhuspladsen?

As of Dec 29, 2025, prices found for a 1-night stay for 2 adults at citizenM Copenhagen Radhuspladsen on Jan 4, 2026 start from $103.26, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to citizenM Copenhagen Radhuspladsen?

This hotel is situated in Copenhagen City Centre, just steps from City Hall Square and Strøget, and within a short walk of Tivoli Gardens. You'll also find Nyhavn and Copenhagen Zoo within a short drive.

Is parking available on site at citizenM Copenhagen Radhuspladsen?

No, there isn't parking at this hotel.

Does citizenM Copenhagen Radhuspladsen have a casino at the property?

No, citizenM Copenhagen Radhuspladsen doesn't have a casino.

Is there an indoor pool at citizenM Copenhagen Radhuspladsen?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at citizenM Copenhagen Radhuspladsen?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a hydromassage showerhead, and a smart TV.

Does citizenM Copenhagen Radhuspladsen have a hot tub?

No, this hotel doesn't have a spa tub.

Does citizenM Copenhagen Radhuspladsen have a restaurant with a breakfast menu?

Yes, citizenM Copenhagen Radhuspladsen serves buffet breakfast for a surcharge each morning at canteenM.

Will citizenM Copenhagen Radhuspladsen allow pets to stay for free?

No, pets aren't allowed at citizenM Copenhagen Radhuspladsen though service animals are welcome.

Does citizenM Copenhagen Radhuspladsen have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to citizenM Copenhagen Radhuspladsen?

The closest major airport to citizenM Copenhagen Radhuspladsen is Copenhagen Airport, Kastrup (CPH), which is 7.4 mi away (21 minutes by car).

Are there rooms with balconies that I can book at citizenM Copenhagen Radhuspladsen?

No, at citizenM Copenhagen Radhuspladsen, there aren't any guestrooms that list a balcony.

citizenM Copenhagen Radhuspladsen Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 860 out of 1227 reviews
Rating 8 - Good. 268 out of 1227 reviews
Rating 6 - Okay. 58 out of 1227 reviews
Rating 4 - Poor. 19 out of 1227 reviews
Rating 2 - Terrible. 22 out of 1227 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Chloe

Liked: Staff & service, property conditions & facilities, room comfort
Really good location, clean and easy check in.
Stayed 2 nights in Sep 2025

8/10 Good

Sally

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, Staff were friendly, check in was easy. Didnt have breakfast but it looked nice. bed was comfy, nice and clean. our only issue was that the bed was closed in so could only access the bed from one side... if i needed the loo or to get out of ebd, i had to climb over my husband.
Stayed 3 nights in Sep 2025

10/10 Excellent

sobia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 mins to central train station, metro stop two mins away and Tivoli food market two mins away. Excellent location, clean hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

John T

Stayed 4 nights in Sep 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.Walking distance to metro,train station,restaurants and cafes. The only real complaint is that there are only two English speaking tv stations, and they are the British SKY News, with local English news, and the Bloomberg business report.
Stayed 4 nights in Sep 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
No coffee in the rooms, beds are firm, control room with iPad. Quiet, good location
Stayed 2 nights in Sep 2025

10/10 Excellent

Stephanie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chic yet cozy — a place with personality

I am a vacation traveler that appreciates a nice room with all the luxuries. Initially we had booked an apartment rental through VRBO, which turned out to be a major dissappointment. The owners were MIA and we were unable to reach them. So we were forced to book our weekend stay at a hotel. There was a convention going on so that was no easy task. When we got confirmation at CitizenM we were relieved, but not expecting much. When we arrived we were greeted by a helpful, open staff. The rooms were oddly small, but quiet with modern lighting and a large comfortable bed. Sitting in the bar on the 7th floor was great, the view of the city and services were catchy, modern and full of personality. Since the location was so central we were able to experience the city with just a few steps. Special thanks to a kind, welcoming staff at all points.
Stayed 3 nights in Sep 2025

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Black out curtains, comfortable bed, tech in room, full floor amenities area
Stayed 2 nights in Sep 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tiny but very nice and tidy!

The staff was lovely and extremely helpful. Everything was super clean and organized. My only complaint was the size of the room, but evidently they were all just about 9 ft. wide😳. All the amenities were there, but it was extremely compact. Great location!
Stayed 2 nights in Sep 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, just what I needed
Stayed 3 nights in Sep 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

10/10 Excellent

Daniel

Stayed 2 nights in Sep 2025

8/10 Good

Pauline

Traveled with family
Liked: Cleanliness, staff & service, amenities
Comfortable room and excellent breakfast. Coffee made to perfection
Stayed 4 nights in Sep 2025

4/10 Poor

Hana

Stayed 3 nights in Sep 2025

6/10 Okay

Deborah, Allston

Liked: Cleanliness, staff & service
Our bed was a king bed turned so that one of us would have to climb atop the other to get in. On our final night, we re-made the bed so that we could both have our feet sticking out into the room but this would never do if I were any taller at all. I have never seen such a thing at any hotel and found it unacceptable.
Stayed 3 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect.

Amazing all around. Will definitely stay again. Friendly staff and easy check in/out. Clean, functional utilitarian rooms.
Stayed 4 nights in Sep 2025

8/10 Good

Fatemeh

Stayed 2 nights in Sep 2025

8/10 Good

Karin Larson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is close to city hall and tivolli. Seems modern new and clean. What I didn’t like was the size of the room. It’s the length of a bed turned sideways. Difficult to get ready in the morning passing each other near the sink and shower toilet area. Felt safe cause you needed a room key for that floor to make the elevator work. Staff was super friendly and helpful
Stayed 7 nights in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Shuangxia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Jessica

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was too tiny to accommodate 2 people
Stayed 2 nights in Sep 2025

8/10 Good

XUANDAO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and friendly staffs. The room is too small
Stayed 4 nights in Sep 2025

10/10 Excellent

Anas, FRANKLIN PARK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SMART stay is remarkable! Control wide range of ambient colorful light in the bathroom, climate, TV, cool wakeup alarm progression, blinds and curtains. All that on that and more at your fingertips (iPad). Ironing clothes isn't a problem, dedicated room in each floor. 7th floor lounging area and bar, with outdoor elevated balcony view for a morning coffee and nightly moon seigt. Extremely friendly and helpful staff. Breakfast is really good in general, fresh fruits, the Danish "morgenbord". Secure your luggage in the "Luggage Room" is a great Plus when you have few hours to tour the city prior to a scheduled flight.
Stayed 5 nights in Aug 2025

8/10 Good

MELISSA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking was interesting. We would check in ourselves using a tablet and get to choose our room location. I liked it. The staff were friendly. The hotel is close to everything. The rooms are clean but a little small. Overall, it is a very nice place to stay at
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

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