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citizenM Copenhagen Radhuspladsen

4.0 star property
Hotel with a restaurant, 4-minute walk to Tivoli Gardens

Choose dates to view prices

Photo gallery for citizenM Copenhagen Radhuspladsen

Breakfast, lunch and dinner served
Lobby sitting area
Lobby sitting area
Bar (on property)
Premium bedding, pillowtop beds, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
H. C. Andersens Boulevard 12, Copenhagen, 1553
  • Place, City Hall Square
    ‪1 min walk‬
  • Place, Strøget
    ‪3 min walk‬
  • Place, Tivoli Gardens
    ‪4 min walk‬
  • Airport, Copenhagen (CPH-Kastrup)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (High Floor)

8.8 out of 10
Excellent
(3 reviews)
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Copenhagen

Located in Copenhagen City Centre, citizenM Copenhagen Radhuspladsen is within a 5-minute walk of popular attractions such as Strøget and Tivoli Gardens. This 4-star hotel has 238 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a 24-hour business center.

What's nearby

  • City Hall Square - 1 min walk - 0.1 miles
  • Strøget - 3 min walk - 0.2 miles
  • Tivoli Gardens - 4 min walk - 0.3 miles
  • Christiansborg Palace - 7 min walk - 0.4 miles
  • Nyhavn - 19 min walk - 1.0 mile

Getting around

  • Rådhuspladsen Station - 3 min walk
  • Copenhagen Central Station - 7 min walk
  • Copenhagen Airport, Kastrup (CPH) - 21 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Proud Mary Pub - ‬2 min walk
  • ‪The Scottish Pub - ‬1 min walk
  • ‪Ø12 Coffee and Eatery - ‬1 min walk
  • ‪The Shamrock Inn - Irish Craft Beer Bar - ‬2 min walk

About this property

citizenM Copenhagen Radhuspladsen

Hotel with a restaurant, 4-minute walk to Tivoli Gardens
At citizenM Copenhagen Radhuspladsen, guests have access to free WiFi in public areas, a 24-hour business center, and a computer station. The 24-hour front desk has multilingual staff ready to assist with securing valuables and luggage storage. Additional amenities include a library, express check-in, and express check-out.
43-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include iPads, iPod docks, and safes. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: DKK 199 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • canteenM
  • canteenM

Things to do

  • Library
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels
  • iPad
  • iPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: DKK 210
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately DKK 199 per person
  • Late check-out fee: DKK 210 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - DK38158945
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 2:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Tax ID number is DK38158945.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property uses wind energy, plus eco-friendly cleaning products.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a smoke detector.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 4 stars.

Property is also known as

citizenM Copenhagen Radhuspladsen Hotel
citizenM Radhuspladsen Hotel
citizenM Radhuspladsen
citizenM Copenhagen Radhuspladsen Hotel
citizenM Copenhagen Radhuspladsen Copenhagen
citizenM Copenhagen Radhuspladsen Hotel Copenhagen

Frequently asked questions

Is free cancellation available at citizenM Copenhagen Radhuspladsen?

CitizenM Copenhagen Radhuspladsen provides free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at citizenM Copenhagen Radhuspladsen?

As of Jan 21, 2026, prices found for a 1-night stay for 2 adults at citizenM Copenhagen Radhuspladsen on Jan 25, 2026 start from $102.08, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to citizenM Copenhagen Radhuspladsen?

This hotel is situated in Copenhagen City Centre, just steps from City Hall Square and Strøget, and within a short walk of Tivoli Gardens. You'll also find Nyhavn and Copenhagen Zoo within a short drive.

Will I be able to park at citizenM Copenhagen Radhuspladsen?

No, this hotel doesn't offer parking.

Does citizenM Copenhagen Radhuspladsen have a casino at the property?

No, citizenM Copenhagen Radhuspladsen doesn't have a casino.

Is there an indoor pool at citizenM Copenhagen Radhuspladsen?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at citizenM Copenhagen Radhuspladsen?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a hydromassage showerhead, and a smart TV.

Does citizenM Copenhagen Radhuspladsen have a hot tub?

No, this hotel doesn't have a spa tub.

Does citizenM Copenhagen Radhuspladsen have a restaurant with a breakfast menu?

Yes, citizenM Copenhagen Radhuspladsen serves buffet breakfast for a surcharge each morning at canteenM.

Will citizenM Copenhagen Radhuspladsen allow pets to stay for free?

No, pets aren't allowed at citizenM Copenhagen Radhuspladsen though service animals are welcome.

Are there connecting rooms at citizenM Copenhagen Radhuspladsen?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to citizenM Copenhagen Radhuspladsen?

The closest major airport to citizenM Copenhagen Radhuspladsen is Copenhagen Airport, Kastrup (CPH), which is 7.4 mi away (21 minutes by car).

Are there rooms with balconies that I can book at citizenM Copenhagen Radhuspladsen?

No, you won't find guestrooms with balconies at citizenM Copenhagen Radhuspladsen.

citizenM Copenhagen Radhuspladsen Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 870 out of 1241 reviews
Rating 8 - Good. 271 out of 1241 reviews
Rating 6 - Okay. 58 out of 1241 reviews
Rating 4 - Poor. 19 out of 1241 reviews
Rating 2 - Terrible. 23 out of 1241 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Felix

Stayed 3 nights in Sep 2025

10/10 Excellent

Paul

Stayed 5 nights in Oct 2025

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for a short trip
Stayed 2 nights in Oct 2025

10/10 Excellent

Hammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good location
Stayed 3 nights in Oct 2025

6/10 Okay

Katja

Stayed 2 nights in Oct 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is really central and easy to access the Metro and bus links around the city. You can also walk to near by neighbourhoods. The area around the hotel has great bars and restaurants and it was really safe for me to be out at night on my own and making my way home later in the evening. Didn't take breakfast as loads of nice cafes close by. Drinks were nice in the bar and a lovely view over the city.
Stayed 3 nights in Oct 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

4/10 Poor

Keely

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms are TINY! I have stayed in other M Hotels and have adored them but NOT the M Hotel in Copenhagen. Rooms are way too small!
Stayed 4 nights in Aug 2025

6/10 Okay

Caitlin

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Oct 2025

10/10 Excellent

Suzanne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless. Bed was comfortable. Only wish bathroom had more privacy. Space was small in room but efficient. The 7th floor lobby , bar area had glorious views with outdoor access . Staff was helpful and friendly. We were able to store luggage on our last day so we could explore. Would definitely recommend this Citizen M location!
Stayed 3 nights in Oct 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Gabriela

Stayed 2 nights in Oct 2025

8/10 Good

Kathleen, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Room was smaller than expected, though well-designed and modern. (Would be better if they can fit a luggage rack). Smart controls, with auto-black-out blinds, excellent! Minor issue with the safe not working, waited for more than 45min to have someone sent to room to investigate. In the end, they switched me to another room. No issue with the safe in the new room. Hotel has a cool lounge / common area, but when I was chilling, other guests were being loud and inconsiderate (they were on a phone with speaker on). Not the hotel's fault.
Stayed 4 nights in Sep 2025

10/10 Excellent

Richard Andrew

Stayed 2 nights in Oct 2025

10/10 Excellent

Marta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent ubication, very modern, self check in and out, cafeteria open 24 hours
Stayed 3 nights in Oct 2025

10/10 Excellent

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the most amazing stay at citizenM Copenhagen Radhuspladsen. My wife and I stayed for 5 nights and the staff were exceptional. They made us feel welcomed and the breakfast was amazing. The location was ideal as well! Will definitely be back sometime in the future :)
Stayed 5 nights in Sep 2025

8/10 Good

Robert

Stayed 2 nights in Oct 2025

8/10 Good

Yury

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice room, but seems overpriced for what you pay. Breakfast although pricy was excellent. And it is very convenient that there is a place where you could work in the nice setting. Excellent location close to everything either by foot or by public transport. Big drawback - the black mold in the shower on majority of the joints, not something you would expect from a 4* hotel. Missing tea/coffee in the room.
Stayed 3 nights in Sep 2025

8/10 Good

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Citizen M is always a good and reliable choice with comfy rooms and good facilities. The only thing that would be better would be having some plug sockets nearer the head of the bed, maybe even some usb ones!
Stayed 3 nights in Oct 2025

8/10 Good

LIOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and good hotel. Rooms slightly on the smaller side but otherwise great.
Stayed 5 nights in Sep 2025

10/10 Excellent

Marian, Pittsburgh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern hotel close to places of interest. Breakfast buffet was great! The 7th floor reception/bar area was wonderful. Rooms clean and bright.
Stayed 2 nights in Oct 2025

10/10 Excellent

Dawn

Stayed 1 night in Oct 2025

10/10 Excellent

Vickie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Friendly staff. Clean and quiet rooms although small.
Stayed 2 nights in Oct 2025

6/10 Okay

Marik

Stayed 6 nights in Sep 2025

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