Hilton Garden Inn Columbus/Polaris

3.0 star property
Hotel with free parking, near Polaris Fashion Place

Choose dates to view prices

Photo gallery for Hilton Garden Inn Columbus/Polaris

Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Free toiletries, hair dryer, towels
Terrace/patio
Bathroom shower

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Pet friendly
  • Parking included
  • Laundry

Explore the area

Map
8535 Lyra Dr, Columbus, OH, 43240
  • Magic Mountain Fun Center
    ‪6 min walk‬
  • Polaris Fashion Place
    ‪10 min walk‬
  • Easton Town Center
    ‪11 min drive‬
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪19 min drive‬

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Room options

2 Queen

  • 419 sq ft
  • Sleeps 4
  • 2 Queen Beds

1 King Bed with Whirlpool

  • 419 sq ft
  • Sleeps 4
  • 1 King Bed

1 King

  • 419 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible

  • 423 sq ft
  • Sleeps 4
  • 1 King Bed

1 King Mobility Accessible Room with Roll In Shower

  • 419 sq ft
  • Sleeps 4
  • 1 King Bed

2 Queen Mobility Accessible Room with Standard Bathtub

  • 419 sq ft
  • Sleeps 4
  • 2 Queen Beds

2 Queen Mobility Accessible Room with Roll In Shower

  • 422 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Columbus

Located in Polaris, Hilton Garden Inn Columbus/Polaris is a leisurely stroll from sights such as Polaris Fashion Place and Magic Mountain Fun Center. This 3-star hotel has 118 rooms and welcomes guests with a bar/lounge, an indoor pool, and a 24-hour gym.

What's nearby

  • Magic Mountain Fun Center - 6 min walk - 0.4 miles
  • Polaris Fashion Place - 10 min walk - 0.6 miles
  • Topgolf - 3 min drive - 1.5 miles
  • Otterbein University - 5 min drive - 2.8 miles
  • Easton Town Center - 11 min drive - 10.0 miles

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 19 min drive

Restaurants

  • ‪Texas Roadhouse - ‬4 min walk
  • ‪Chick-fil-A - ‬18 min walk
  • ‪The Cheesecake Factory - ‬10 min walk
  • ‪Twin Peaks - ‬4 min walk
  • ‪Brio Italian Grille - ‬12 min walk

About this property

Hilton Garden Inn Columbus/Polaris

Hotel with free parking, near Polaris Fashion Place
At Hilton Garden Inn Columbus/Polaris, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include conference space, a microwave in a common area, and express check-out.
43-inch flat-screen TVs come with digital channels. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 5 to 14 per person
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 1,755 square feet of conference space
  • 3 meeting rooms

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2005
  • Comprehensive food waste policy
  • Designated smoking areas
  • Fireplace in lobby
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Indoor pool
  • Hot tub
The following facilities are closed on Monday and Sunday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Dogs and cats only
  • 2 total pets
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • Administrative fee: USD 50.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 5.00 to 14.00 per person
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite parties or group events are strictly prohibited.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Columbus/Polaris
Hilton Garden Inn Columbus/Polaris Columbus
Hilton Garden Inn Columbus/Polaris Hotel
Hilton Garden Inn Columbus/Polaris Hotel Columbus
Hilton Garden Inn Columbus/Polaris Ohio
Hilton Garden Inn Polaris
Hilton Garden Columbus Polaris
Hilton Garden Inn Columbus/Polaris Hotel
Hilton Garden Inn Columbus/Polaris Columbus
Hilton Garden Inn Columbus/Polaris Hotel Columbus

Frequently asked questions

Is free cancellation available at Hilton Garden Inn Columbus/Polaris?

Hilton Garden Inn Columbus/Polaris offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hilton Garden Inn Columbus/Polaris?

As of May 15, 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Columbus/Polaris on May 25, 2025 start from $101.02, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Hilton Garden Inn Columbus/Polaris?

This hotel is situated in Polaris, just steps from Magic Mountain Fun Center. You'll also find Polaris Fashion Place and Alum Creek State Park within a short drive.

Is parking available on site at Hilton Garden Inn Columbus/Polaris?

Yes, uncovered self parking is offered for free at the hotel. Though parking is limited, accessible parking is also available.

Does Hilton Garden Inn Columbus/Polaris have a casino at the property?

No, Hilton Garden Inn Columbus/Polaris doesn't have a casino.

Is there an indoor pool at Hilton Garden Inn Columbus/Polaris?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at Hilton Garden Inn Columbus/Polaris?

Couples staying at this hotel will appreciate amenities like a bar and an indoor pool plus some guestrooms include jetted bathtubs.

Are there hot tubs at Hilton Garden Inn Columbus/Polaris?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Hilton Garden Inn Columbus/Polaris have a restaurant with a breakfast menu?

Yes, Hilton Garden Inn Columbus/Polaris serves a cooked-to-order breakfast each morning for a surcharge from its snack bar.

Does Hilton Garden Inn Columbus/Polaris allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hilton Garden Inn Columbus/Polaris for a fee of USD 75 per accommodation, per stay.

Does Hilton Garden Inn Columbus/Polaris have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Hilton Garden Inn Columbus/Polaris?

The closest major airport to Hilton Garden Inn Columbus/Polaris is John Glenn Columbus Intl. Airport (CMH), which is 16.1 mi away (19 minutes by car).

Can I book a room with a balcony at Hilton Garden Inn Columbus/Polaris?

No, there aren't any guestrooms with balconies at Hilton Garden Inn Columbus/Polaris.

Hilton Garden Inn Columbus/Polaris Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 453 out of 925 reviews
Rating 8 - Good. 307 out of 925 reviews
Rating 6 - Okay. 97 out of 925 reviews
Rating 4 - Poor. 41 out of 925 reviews
Rating 2 - Terrible. 27 out of 925 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Myron

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and comfortable. The staff was great. We did however feel somewhat unsafe due to people breaking into vehicles every night.
Stayed 5 nights in Feb 2025

8/10 Good

David

Stayed 2 nights in Jan 2025

10/10 Excellent

Opal L

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Rachel

Stayed 1 night in Oct 2024

2/10 Terrible

Dwight

Traveled with group
Busy weekend in Columbus with most every property sold out. Arrived at the Hilton Garden Columbus/Polaris to be told there was a "problem" with our room and that the manager had been trying to get in touch with us through Expedia since he arrived at work 2 1/2 hours earlier to tell us our room had been cancelled although I never received any contact. I believe our room was likely bribed out. I was offered a couple bottles of water for the inconvenience which I politely refused. Very disappointed in the way this was handled. Still awaiting a refund from Expedia although this process seems very difficult as well.
Stayed 1 night in Oct 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best area and hotel we’ve stayed in in columbus. highly recommend
Stayed 2 nights in Jun 2024

10/10 Excellent

Mariann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Alaina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We actually really liked this hotel! It was super clean, the room was a nice size, and it was quiet! Our only complaint was the breakfast, the restaurant part was kinda pricey and we didn’t get what we asked for when it came out.
Stayed 3 nights in Aug 2024

10/10 Excellent

Nathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Bethany, Swanton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice overall. Was able to hear a decent amount of noise from neighboring rooms. Pool was not available when we were there and they did inform us before checking in, but not before arriving at the property.
Stayed 2 nights in Jul 2024

8/10 Good

Jamie

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was closed the whole weekend which was inconvenient especially for the price of the stay. Staff was amazing though.
Stayed 2 nights in Jul 2024

6/10 Okay

Fred

Business traveler
Stayed 2 nights in May 2024

10/10 Excellent

Autumn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy rooms, great staff that knew the surrounding area. Overall great stay for the night.
Stayed 1 night in Jul 2024

2/10 Terrible

Tamika

Stayed 2 nights in Jun 2024

10/10 Excellent

KD

Liked: Cleanliness, staff & service
Fine
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Clean, affordable, courteous service. It checked all of my boxes
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Antoinette

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
All was fine for a short stay but curious if it is now the American hotel normal procedure that the room is not refreshed each day? I would appreciate a response
Stayed 2 nights in Jun 2024

10/10 Excellent

Mariann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Michael

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place near great restaurants and shopping and close enough to Columbus to stay but not have the congestion surrounding downtown traffic. I also met some friendly people at the hotel lobby bar while we watched the local sports.
Stayed 2 nights in Jun 2024

6/10 Okay

Elaine

Traveled with family
Disliked: Staff & service, property conditions & facilities
This was supposed to be a handicap accessible room. Did not have a walk in shower. They only provided a seat for you to place in tub. Handicap bar located behind toilet tank? Toilet made noises all night. Sink in bathroom had little room for toiletries. No storage in bathroom. No safe in room. coffee pot only let you brew about a 6 ounce cup which made it very strong. Room purchased through Expedia so they would not give me points for a Hilton member which we were never made aware of. I have stayed at Hiltons before and they were very nice. This place was a disappointment and we were glad we were only there one night. Will look for a different hotel the next time I book. Bathroom in hotel lobby had 2 sinks that didn’t work and two toilets that were out of order. Didn’t even bother to go look at pool or use any other part of hotel.🙁
Stayed 1 night in Jun 2024

8/10 Good

Rodney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Ronda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024