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Comfort Suites Columbus West - Hilliard

2.5 star property
Suburban hotel with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Comfort Suites Columbus West - Hilliard

Free daily on-the-go breakfast
Reception
Lobby
Lobby
Suite, 2 Queen Beds, Non Smoking | Premium bedding, down comforters, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
5547 Keim Cir, Columbus, OH, 43228
  • Place, Spindler Dog Park
    ‪4 min drive‬
  • Place, Greater Columbus Convention Center
    ‪10 min drive‬
  • Place, Ohio State University
    ‪13 min drive‬
  • Airport, Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, down comforters, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, down comforters, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, down comforters, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, down comforters, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(31 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(32 reviews)
  • 300 sq ft
  • Sleeps 5
  • 2 Queen Beds

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About the neighborhood

Columbus

Comfort Suites Columbus West - Hilliard places you within a 15-minute drive of popular attractions such as Greater Columbus Convention Center and Ohio State University. This 71-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Spindler Dog Park - 4 min drive - 1.8 miles
  • Greater Columbus Convention Center - 10 min drive - 9.9 miles
  • Ohio Stadium - 12 min drive - 11.7 miles
  • Ohio State University - 13 min drive - 11.5 miles
  • Historic Crew Stadium - 14 min drive - 13.7 miles

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 19 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Culver's - ‬13 min walk
  • ‪Texas Roadhouse - ‬14 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Bob Evans - ‬2 min drive

About this property

Comfort Suites Columbus West - Hilliard

Suburban hotel with free breakfast and a fitness center
Guests of Comfort Suites Columbus West - Hilliard have access to an indoor pool, a gym, and free WiFi in public areas. Free parking is included with your stay. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and express check-out.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Sofa beds, refrigerators, and microwaves are other standard amenities.
Recreational amenities at the hotel include an indoor pool and a fitness center.

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Country Inn & Suites by Radisson, Columbus West, OH
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  • Breakfast included
  • Parking included
  • Free WiFi
8.2 out of 10, Very Good, 1,000 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Comfort Suites Columbus West
Comfort Suites Hotel Columbus West
Comfort Suites Columbus West Hilliard Hotel
Comfort Suites Columbus West - Hilliard Hotel
Comfort Suites Columbus West Hilliard
Comfort Suites Hilliard
Comfort Suites Columbus West - Hilliard Columbus
Comfort Suites Columbus West - Hilliard Hotel Columbus

Frequently asked questions

Is a free cancellation option available at Comfort Suites Columbus West - Hilliard?

Comfort Suites Columbus West - Hilliard provides free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Comfort Suites Columbus West - Hilliard?

As of Dec 22, 2025, prices found for a 1-night stay for 2 adults at Comfort Suites Columbus West - Hilliard on Dec 26, 2025 start from $84.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Comfort Suites Columbus West - Hilliard?

This hotel is located in Columbus, close to Hollywood Casino, Shops On Lane Avenue, and Heritage Golf Club. Ten Pin Alley is also within a driving distance of 3.4 mi.

Is parking available on site at Comfort Suites Columbus West - Hilliard?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Comfort Suites Columbus West - Hilliard have a casino on the premises?

No, Comfort Suites Columbus West - Hilliard doesn't have a casino.

Is there an indoor pool at Comfort Suites Columbus West - Hilliard?

Yes, this hotel has an indoor pool.

Is Comfort Suites Columbus West - Hilliard good for couples?

Couples staying at this hotel will appreciate amenities like premium bedding as well as an indoor pool and free breakfast.

Are there hot tubs at Comfort Suites Columbus West - Hilliard?

No, this hotel doesn't have a spa tub.

Does Comfort Suites Columbus West - Hilliard have a restaurant that serves breakfast?

Comfort Suites Columbus West - Hilliard offers free on-the-go breakfast each morning though there is no restaurant.

Does Comfort Suites Columbus West - Hilliard allow pets to stay for free?

No, pets aren't allowed at Comfort Suites Columbus West - Hilliard though service animals are welcome.

Are there connecting rooms at Comfort Suites Columbus West - Hilliard?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Comfort Suites Columbus West - Hilliard?

The closest major airport to Comfort Suites Columbus West - Hilliard is John Glenn Columbus Intl. Airport (CMH), which is 16.4 mi away (19 minutes by car).

Are there rooms with balconies at Comfort Suites Columbus West - Hilliard?

No, at Comfort Suites Columbus West - Hilliard, there aren't any guestrooms that list a balcony.

Comfort Suites Columbus West - Hilliard Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 461 out of 1002 reviews
Rating 8 - Good. 333 out of 1002 reviews
Rating 6 - Okay. 134 out of 1002 reviews
Rating 4 - Poor. 39 out of 1002 reviews
Rating 2 - Terrible. 35 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Veronica, Belton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Linda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was generally clean except the carpet, a black spot and a sticky area that clearly was not new, I’m sure they have a steam cleaner. But it was nice and quiet that evening and the bed was comfortable, breakfast was very good.
Stayed 1 night in Sep 2025

6/10 Okay

Lori

Stayed 1 night in Sep 2025

10/10 Excellent

Natalie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious and all-around great stay

Breakfast was delicious. Pool was enjoyable. Room was spacious and clean. All in all, a wonderful stay!
Stayed 1 night in Sep 2025

10/10 Excellent

Jon

Stayed 1 night in Sep 2025

6/10 Okay

Theodore

Liked: Room comfort

Good but needs work

The Bed was clean and comfortable. Breakfast was also good. The biggest complaints I have was the fridge not working because it was missing a temperature knob and the deadbolt would not lock. When I told the receptionist about the lock, her reply was all she could do was tell a manager. The plumbing fixtures in the shower show some wear and could be replaced.
Stayed 3 nights in Sep 2025

2/10 Terrible

Nina

Traveled with family
We were given a room with a leak where the toilet didn’t work, then two different rooms that strongly smelled of cigarette smoke. Overall this is a run down and dated property. Staff was nice but couldn’t overcome the poor conditions.
Stayed 1 night in Sep 2025

6/10 Okay

Dick

Room carpeting was old, dirty looking
Stayed 1 night in Sep 2025

10/10 Excellent

Jason

Stayed 1 night in Sep 2025

4/10 Poor

Shannon

Hotel was clean. Breakfast was not great, very stale pastries, and our key cards for room door stopped working. Not a horrible hotel but I wouldn’t stay here again.
Stayed 2 nights in Sep 2025

8/10 Good

Toikesia

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Jeff

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our stay

Great hotel. Very clean. Early check in was available.
Stayed 1 night in Sep 2025

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, decent breakfast and plenty of options for food nearby
Stayed 2 nights in Sep 2025

10/10 Excellent

Floyd

Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Sandra, JANESVILLE

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and helpful. Room was clean and comfortable!
Stayed 1 night in Sep 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice and clean. Staff was friendly. Had good breakfast and coffee. Was close to shopping stores and restaurants.
Stayed 1 night in Sep 2025

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service
All was good. Had to report our toilet for barely being secured to the floor. Hopefully they fix. All else great.
Stayed 2 nights in Sep 2025

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was nice, some of the staff were really nice like Ed, and the other two ladies who felt sympathetic for me and my bf because out of alll the cars in that property it was his they had to break into. Nothing was taken but ugh. Then on top of that a who car was stolen from the hotel next door at 8 in the morning.. that’s crazy.. That area is just bad, a lot of kids stealing cars in that ghetto part of Hilliard.. I would never live in Hilliard because of this stay.. I already knew that part of Hilliard was ghetto from the look of it.. yea never again. I’m also going to add that they charged me double after I left because a staff accused me of stealing their dirty sheets when I brought my clean ones
Stayed 1 night in Sep 2025

10/10 Excellent

Paula

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff Clean Good breakfast Great location
Stayed 2 nights in Sep 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Heide

Liked: Cleanliness
Was ok for one night. Will pick a newer hotel next time
Stayed 1 night in Aug 2025

2/10 Terrible

Jaime

Stayed 1 night in Aug 2025

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