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Comfort Suites Columbus West - Hilliard

2.5 star property

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Photo gallery for Comfort Suites Columbus West - Hilliard

Lobby
Free daily on-the-go breakfast
Exterior
Reception
Suite, 1 King Bed, Non Smoking | Premium bedding, down comforters, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
5547 Keim Cir, Columbus, OH, 43228
  • Place, Spindler Dog Park
    ‪4 min drive‬
  • Place, Greater Columbus Convention Center
    ‪10 min drive‬
  • Place, Ohio State University
    ‪13 min drive‬
  • Airport, Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(17 reviews)
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, down comforters, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, down comforters, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, down comforters, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, down comforters, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(31 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(33 reviews)
  • 300 sq ft
  • Sleeps 5
  • 2 Queen Beds

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About the neighborhood

Columbus

Located 1.8 mi (2.9 km) from Spindler Dog Park, Comfort Suites Columbus West - Hilliard is within a 10-minute drive of Hollywood Casino. This 71-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Spindler Dog Park - 4 min drive - 1.8 miles
  • Greater Columbus Convention Center - 10 min drive - 9.9 miles
  • Ohio Stadium - 12 min drive - 11.7 miles
  • Ohio State University - 13 min drive - 11.5 miles
  • Columbus Zoo and Aquarium - 18 min drive - 18.7 miles

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 19 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Chick-fil-A - ‬19 min walk
  • ‪Texas Roadhouse - ‬14 min walk
  • ‪Culver's - ‬13 min walk
  • ‪Bob Evans - ‬2 min drive

About this property

Comfort Suites Columbus West - Hilliard

Guests of Comfort Suites Columbus West - Hilliard have access to an indoor pool, a gym, and free WiFi in public areas. Free parking is included with your stay. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include a business center, coffee/tea in a common area, and express check-out.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Sofa beds, refrigerators, and microwaves are other standard amenities.
Recreational amenities at the hotel include an indoor pool and a fitness center.

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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.0 out of 10, Very Good, 1,006 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Comfort Suites Columbus West
Comfort Suites Hotel Columbus West
Comfort Suites Columbus West Hilliard Hotel
Comfort Suites Columbus West - Hilliard Hotel
Comfort Suites Columbus West Hilliard
Comfort Suites Hilliard
Comfort Suites Columbus West - Hilliard Columbus
Comfort Suites Columbus West - Hilliard Hotel Columbus

Frequently asked questions

Is a free cancellation option available at Comfort Suites Columbus West - Hilliard?

Comfort Suites Columbus West - Hilliard provides free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Comfort Suites Columbus West - Hilliard?

As of Apr 11, 2026, prices found for a 1-night stay for 2 adults at Comfort Suites Columbus West - Hilliard on Apr 12, 2026 start from $117, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Comfort Suites Columbus West - Hilliard?

This hotel is located in Columbus, close to Hollywood Casino, Shops On Lane Avenue, and Heritage Golf Club.

Is parking available on site at Comfort Suites Columbus West - Hilliard?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Comfort Suites Columbus West - Hilliard have a casino on the premises?

No, Comfort Suites Columbus West - Hilliard doesn't have a casino.

Is there an indoor pool at Comfort Suites Columbus West - Hilliard?

Yes, this hotel has an indoor pool.

Is Comfort Suites Columbus West - Hilliard a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like premium bedding as well as an indoor pool and a free daily breakfast.

Does Comfort Suites Columbus West - Hilliard have a hot tub?

No, this hotel doesn't have a spa tub.

Does Comfort Suites Columbus West - Hilliard have a restaurant that serves breakfast?

Comfort Suites Columbus West - Hilliard offers free on-the-go breakfast each morning though there is no restaurant.

Does Comfort Suites Columbus West - Hilliard allow pets to stay for free?

No, pets aren't allowed at Comfort Suites Columbus West - Hilliard though service animals are welcome.

Does Comfort Suites Columbus West - Hilliard have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Comfort Suites Columbus West - Hilliard?

The closest major airport to Comfort Suites Columbus West - Hilliard is John Glenn Columbus Intl. Airport (CMH), which is 16.4 mi away (19 minutes by car).

Are there rooms with balconies that I can book at Comfort Suites Columbus West - Hilliard?

No, there aren't any guestrooms at Comfort Suites Columbus West - Hilliard that offer a balcony.

Comfort Suites Columbus West - Hilliard Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 469 out of 1001 reviews
Rating 8 - Good. 328 out of 1001 reviews
Rating 6 - Okay. 136 out of 1001 reviews
Rating 4 - Poor. 35 out of 1001 reviews
Rating 2 - Terrible. 33 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Sandra

Stayed 1 night in Dec 2025

8/10 Good

Jill

Stayed 1 night in Dec 2025

8/10 Good

Joseph

Stayed 1 night in Dec 2025

8/10 Good

michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was sparse cream curdled in coffee
Stayed 1 night in Dec 2025

8/10 Good

Kristen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I were in town for one night to go to GalaxyCon Columbus. This was one of the best-reviewed hotels nearby. I'm glad it's the one I chose. I had a good feeling as soon as we pulled into the parking lot. It was well-lit and surrounded by businesses; we were right across the street from a car dealership that was also well-lit. The front desk employees were accommodating; didn't even charge me for a bottle of water I needed for the gym. It was so easy having the elevator right by the front desk: easy access to the front desk, breakfast, the gym, and the exit. The room was comfy and spacious. I didn't mind the sink being outside the bathroom, but it did leave a small amount of space whenever the bathroom door was open. We had to leave it closed all the time. Our room was also close to the elevator. The gym smelled a little musty, but it allowed me a serviceable workout to help wake up. Breakfast was excellent! If we decide to spend another weekend in Columbus, we'll definitely look at this one again.
Stayed 1 night in Dec 2025

10/10 Excellent

randy

Liked: Cleanliness, amenities, property conditions & facilities
Nice room
Stayed 1 night in Dec 2025

10/10 Excellent

Jiaheng, Los Angeles

Stayed 1 night in Dec 2025

10/10 Excellent

Carl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, good service
Stayed 2 nights in Sep 2025

10/10 Excellent

Bobby

Stayed 1 night in Nov 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and comfortable. Staff was helpful and friendly. The pool was cold and needs to be heated up.
Stayed 1 night in Nov 2025

10/10 Excellent

Lionid

Stayed 1 night in Nov 2025

2/10 Terrible

Sahara

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service
The lady at the front desk was really nasty and disrespectful to me
Stayed 1 night in Nov 2025

6/10 Okay

lynn

Stayed 1 night in Nov 2025

8/10 Good

Jennifer

Stayed 1 night in Nov 2025

6/10 Okay

Sean, Highland Hts

The is no direct line from the room to the front counter. I had to go downstairs to schedule an alarm call; however, more importantly, it’s incredibly dangerous not to be able to contact the front desk directly
Stayed 1 night in Nov 2025

8/10 Good

Thomas

Stayed 1 night in Nov 2025

10/10 Excellent

Janice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was ok and appropriate for our stay
Stayed 1 night in Oct 2025

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
staff was very on top of keeping the common area clean
Stayed 1 night in Oct 2025

6/10 Okay

Shalini

Liked: Cleanliness, staff & service
Pool was not heated
Stayed 1 night in Nov 2025

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was clean
Stayed 2 nights in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Courtesy of staff, clean and quiet room with comfortable bed. Free breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

James

Stayed 1 night in Oct 2025

10/10 Excellent

Steven and Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was excellent and the staff was excellent
Stayed 1 night in Oct 2025

6/10 Okay

Stephen

Wifi was poor and breakfast
Stayed 2 nights in Oct 2025

4/10 Poor

Troy

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sucked
Stayed 1 night in Oct 2025

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