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Hotel Villa Fontana

2.5 star property
Hotel in Chetumal with a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Villa Fontana

Hallway
Lobby sitting area
Reception
Lobby sitting area
Executive Quadruple Suite | Free WiFi, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Free WiFi

Explore the area

Map
Av de los Héroes 181, Centro, Chetumal, QROO, 77000
  • Museum of Maya Culture
    ‪2 min walk‬
  • Chetumal Ferry Terminal
    ‪16 min walk‬
  • Palacio de Gobierno
    ‪16 min walk‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪3 min drive‬

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Room options

View all photos for Executive Queen Suite

Executive Queen Suite | Free WiFi, bed sheets

Executive Queen Suite

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive King Suite

Executive King Suite | Free WiFi, bed sheets

Executive King Suite

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Quadruple Suite

Executive Quadruple Suite | Free WiFi, bed sheets

Executive Quadruple Suite

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Triple Suite

Executive Triple Suite | Free WiFi, bed sheets

Executive Triple Suite

  • 431 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Double Suite

Executive Double Suite | Free WiFi, bed sheets

Executive Double Suite

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Chetumal

Hotel Villa Fontana places you next to Museum of Maya Culture and Museo de la Ciudad. This 15-room hotel welcomes guests with conveniences like free in-room WiFi and a 24-hour front desk.

What's nearby

  • Museum of Maya Culture - 2 min walk - 0.1 miles
  • Explanada de la Bandera - 15 min walk - 0.8 miles
  • Chetumal Ferry Terminal - 16 min walk - 0.9 miles
  • Palacio de Gobierno - 16 min walk - 0.9 miles
  • Palacio Municipal De Othon P. Blanco - 18 min walk - 1.0 mile

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 8 min drive

Restaurants

  • ‪Restaurante " los Cocos - ‬2 min walk
  • ‪Brew Bar Cafe Chetumal - ‬7 min walk
  • ‪Backery & Coffee Casa Vanilah - ‬3 min walk
  • ‪Tortas y Tacos al Pastor "Don Miguel - ‬1 min walk
  • ‪La Peninsula - ‬1 min walk

About this property

Hotel Villa Fontana

Hotel in Chetumal with a 24-hour front desk
At Hotel Villa Fontana, guests have access to free WiFi in public areas. There's free offsite parking if you drive. Front-desk staff are standing by 24/7 to assist with any requests.
Guests can expect free WiFi and flat-screen TVs with cable channels. Housekeeping is available once per stay.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Wheelchair-accessible parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (once per stay)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 15
The front desk is open 24 hours a day. Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Villa Fontana
Hotel Villa Fontana Hotel
Hotel Villa Fontana Chetumal
Hotel Villa Fontana Hotel Chetumal

Frequently asked questions

Are free cancellation options available at Hotel Villa Fontana?

Hotel Villa Fontana provides free cancellation on certain room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Hotel Villa Fontana?

As of May 30, 2025, prices found for a 1-night stay for 2 adults at Hotel Villa Fontana on Jun 8, 2025 start from $36.09, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Hotel Villa Fontana?

This hotel is located in Chetumal and just steps from Museum of Maya Culture and Museo de la Ciudad. You'll also find Palacio de Gobierno and Chetumal Ferry Terminal less than a mile away.

Is there parking available at Hotel Villa Fontana?

Yes, there is accessible parking available.

Does Hotel Villa Fontana have a casino on the premises?

No, Hotel Villa Fontana doesn't have a casino.

Is there an indoor pool at Hotel Villa Fontana?

No, there is no indoor pool at this hotel.

Are there hot tubs at Hotel Villa Fontana?

No, there isn't a spa tub at this hotel.

Does Hotel Villa Fontana have a restaurant with a breakfast menu?

No, Hotel Villa Fontana doesn't have a restaurant that serves breakfast.

Does Hotel Villa Fontana allow pets to stay for free?

No, pets aren't allowed at Hotel Villa Fontana.

Are there connecting rooms at Hotel Villa Fontana?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel Villa Fontana?

The closest major airport to Hotel Villa Fontana is Chetumal, Quintana Roo (CTM-Chetumal Intl.), which is 2 mi away (8 minutes by car). Another top airport is Corozal (CZH), which is located 18.9 mi away (38-minute drive).

Are there rooms with balconies that I can book at Hotel Villa Fontana?

No, there aren't any guestrooms with balconies at Hotel Villa Fontana.

Hotel Villa Fontana Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 61 out of 153 reviews
Rating 8 - Good. 56 out of 153 reviews
Rating 6 - Okay. 16 out of 153 reviews
Rating 4 - Poor. 6 out of 153 reviews
Rating 2 - Terrible. 14 out of 153 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Marco, Seattle

Disliked: Cleanliness
Nothing
Stayed 3 nights in Jan 2025

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
There were a few issues, but overall a good place.
Stayed 1 night in Dec 2024

2/10 Terrible

Oscar Rozo

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Marisel

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Anna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is convenient o a market, lots of places to eat. Staff very helpful
Stayed 2 nights in Oct 2024

6/10 Okay

Roberto

Stayed 1 night in Jun 2024

4/10 Poor

Sheri

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This hotel is just OK at best. Nothing better.

I am use to the photos being from good angles to only show the best parts. But their photos are down right lies. I was not upset that the towels were not animals. But this is not even close to the type of hotel to have anything fancy. The fountain in their photo is not at the hotel and i have no idea where that fountain is. The "parking available" is just driving around the bock looking for street parking. This hotel is a step below a Motel 6 or the sort of travel log you stay at only because you are too tiered to drive any farther.
Stayed 1 night in May 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room and location

Great receptionist. Very friendly and efficient. Room was large with a king and a double bed. Bathroom spotless, good shower with hot water and good flush. AC excellent. Location was good with about a 10 minute walk to the oceanside boardwalk (malecon). Good restaurants nearby. I would stay again. Good price.
Stayed 1 night in Mar 2024

8/10 Good

Ortwin

Excellent customer service.
Stayed 1 night in Mar 2024

8/10 Good

Emilia

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The service was so nice with us the Hotel is simple but have everything in a good condition.
Stayed 1 night in Feb 2024

10/10 Excellent

Lisa

Stayed 3 nights in Jan 2024

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Shajira

Stayed 1 night in Dec 2023

8/10 Good

Lloyd

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Anthony or Lisa

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Staff Ever!!!

The staff was incredible.. from check in to check out.. absolutely WONDERFUL.. housekeeping as well. I will ALWAYS stay there when I come to town! Fabulous staff!!
Stayed 1 night in Oct 2023

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

4/10 Poor

Jyoti

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This was my first time at this hotel. I thought, maybe I'll give it a shot. When we arrived, we got our rooms and I notice there was a roach under the corner of the bed. >.< I also felt warm in the room, thought maybe the AC isn't low enough. I charged the setting and it didn't make much of a difference. There's also the wifi that wasn't working as good; and this is with the modem literally right outside the door. Then there's also customer service. We had to ask for a soap bar at the front desk just for them to let me know they don't have. Thankfully, I brought my body wash. Now, when leaving the hotel to go get lunch, we noticed there were 3 rooms that were being cleaned. Each with a soap bar on the side of the bed. We were basically lied to, over soap!? We asked again just to be lied to again for not having any soap bars when we passed 3 rooms with them on the bed. It's sad to have such customer service along with the other things listed. I really wanted to like this hotel. But I now understand why the price is low.
Stayed 1 night in Jun 2023

10/10 Excellent

Oscar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

2/10 Terrible

MD ALI

Traveled with family and small children, Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ac not working. Not good water service .no soap washroom
Stayed 2 nights in Apr 2023

8/10 Good

Ishmael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Kenny

Stayed 1 night in Apr 2023

2/10 Terrible

andrea

Traveled with group
Liked: Cleanliness, property conditions & facilities
I booked and paid for two separate rooms, The desk insisted that I had booked one room for two people. I had to book another room in desperation. The hotel is spotless!
Stayed 1 night in Mar 2023

10/10 Excellent

MD ALI

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Yes good i like it’s safe

6/10 Okay

ADRIAN

Traveled with family and small children
Liked: Property conditions & facilities
Was an average hotel