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City Express Chetumal

2.5 out of 5.0

Recent guest reviews

Great breakfast, Free Parking, ice machines, friendly Staff, close to Shopping Center

Perfect location for Belizeans coming over to shop, park the car and you are steps away from the mall, with theaters and shopping. Rooms were clean and comfortable. Ice machine has not been working for several months now. But the breakfast bar was excellent. Highly recommended.

Staff was very polite rooms where clean and very nice the location is perfect everything is at walk distances Just Great!

They seems to have a lot of problems with bookings and mistakes with reservations some people. Thought they had rooms but were told they did not. the staff did not seem to take any responsibility for why this had happened and apologies and help to find alternative accommodation would have been better. The breakfast was ok.Rooms were very comfortable. If I had booked directly with the hotel I would not have got my room as it was my friends had to go to another hotel and I had to stay here alone wasn't the get together we had planned.

The hotel is by the mall where you can find a food stand by the second supermarket after the mall where local people go for delicious tortillas. Free parking and also a descent continental breakfast. However, it can be challenging if there is a "tourist bus" taking the breakfast at the same time. Staff people were overwhelmed by all these people and limited places to seat. Overall it was convenient for someone who just needs to sleep.

Av. Insurgentes Km. 5.025 Chetumal QROO

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Outdoor pool

City Express Chetumal places you within a few miles (5 km) of Palacio Municipal De Othon P. Blanco and Museum of Maya Culture. This 109-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Cerros is 28.2 mi (45.3 km) from the hotel, which is near the airport.


Free buffet breakfast is served each morning from 6:30 AM to 10 AM.


All 109 air-conditioned rooms feature phones and desks. Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet.

Property features

At City Express Chetumal, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. There's free parking and a free area shuttle. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include a meeting room, a business center, and coffee/tea in a common area.

Room options

Standard Room, 2 Double Beds

Full 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

65% of guests recommend this hotel

Total of 273 reviews