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Fiesta Inn Chetumal Hotel

3.5 star property

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Photo gallery for Fiesta Inn Chetumal Hotel

Outdoor pool
Bar (on property)
Lobby
Breakfast and dinner served, international cuisine
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Av. Alvaro Obregón No.229, esq. Av. Independencia Col. Centro, Chetumal, QROO, 77000
  • Place, Chetumal Ferry Terminal
    ‪5 min walk‬
  • Place, Palacio de Gobierno
    ‪5 min walk‬
  • Place, Museo de la Ciudad
    ‪10 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪5 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, laptop workspace, blackout drapes

Superior Double Room

9.0 out of 10
Wonderful
(26 reviews)
  • City view
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(36 reviews)
  • City view
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed

7.2 out of 10
Good
(7 reviews)
  • City view
  • 732 sq ft
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Chetumal

Fiesta Inn Chetumal Hotel places you within a 10-minute stroll of popular attractions such as Palacio de Gobierno and Chetumal Ferry Terminal. This 131-room, 3.5-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Explanada de la Bandera - 5 min walk - 0.3 miles
  • Chetumal Ferry Terminal - 5 min walk - 0.3 miles
  • Palacio de Gobierno - 5 min walk - 0.3 miles
  • Palacio Municipal De Othon P. Blanco - 8 min walk - 0.5 miles
  • Museo de la Ciudad - 10 min walk - 0.5 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 7 min drive

Restaurants

  • ‪CAFE 290 - ‬6 min walk
  • ‪hot dogs de la obregon - ‬4 min walk
  • ‪Sergio's Pizzas - ‬5 min walk
  • ‪Los Comales - ‬3 min walk
  • ‪Marisquería El Taco Loco - ‬5 min walk

About this property

Fiesta Inn Chetumal Hotel

Guests staying at Fiesta Inn Chetumal Hotel enjoy an outdoor pool, a gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and tours or tickets. Additional amenities include meeting rooms, a business center, and express check-out.
Guests can expect 32-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Coffee makers, free local calls, and hair dryers are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 3:00 PM at scheduled times and on request
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 14 to 14 for adults and USD 14 to 14 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Isla

Things to do

  • Bicycle storage
  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 0.99 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 14 to 14 for adults, and USD 14 to 14 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
  • Check-in: 3:00 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses eco-friendly cleaning products.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fiesta Chetumal
Fiesta Inn Chetumal Hotel
Hotel Fiesta Inn Chetumal, Mexico - Quintana Roo
Fiesta Chetumal Hotel Chetumal
Fiesta Inn Chetumal Hotel Hotel
Fiesta Inn Chetumal Hotel Chetumal
Fiesta Inn Chetumal Hotel Hotel Chetumal
Fiesta Inn Chetumal Mexico - Quintana Roo

Frequently asked questions

Is free cancellation available at Fiesta Inn Chetumal Hotel?

Fiesta Inn Chetumal Hotel offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Fiesta Inn Chetumal Hotel?

As of Apr 13, 2026, prices found for a 1-night stay for 2 adults at Fiesta Inn Chetumal Hotel on Apr 25, 2026 start from $110, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Fiesta Inn Chetumal Hotel?

This hotel in Chetumal is within a 10-minute walk of Palacio de Gobierno, Chetumal Ferry Terminal, and Palacio Municipal De Othon P. Blanco. You'll also find Museum of Maya Culture and Explanada de la Bandera less than a mile away.

Is parking available on site at Fiesta Inn Chetumal Hotel?

Yes, self parking is offered for free at the hotel. Bicycle parking is also available for guests.

Does Fiesta Inn Chetumal Hotel feature a casino on the premises?

No, Fiesta Inn Chetumal Hotel doesn't have a casino.

Is there an indoor pool at Fiesta Inn Chetumal Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Fiesta Inn Chetumal Hotel?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Are there hot tubs at Fiesta Inn Chetumal Hotel?

No, this hotel doesn't have a spa tub.

Does Fiesta Inn Chetumal Hotel have a restaurant that serves breakfast?

Yes, Fiesta Inn Chetumal Hotel serves buffet breakfast for a surcharge each morning at La Isla.

Does Fiesta Inn Chetumal Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Fiesta Inn Chetumal Hotel.

Are there connecting rooms at Fiesta Inn Chetumal Hotel?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Fiesta Inn Chetumal Hotel?

The closest major airport to Fiesta Inn Chetumal Hotel is Chetumal, Quintana Roo (CTM-Chetumal Intl.), which is 2 mi away (7 minutes by car). Another top airport is Corozal (CZH), which is located 18.3 mi away (35-minute drive).

Are there rooms with balconies that I can book at Fiesta Inn Chetumal Hotel?

No, you won't find guestrooms with balconies at Fiesta Inn Chetumal Hotel.

Fiesta Inn Chetumal Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 599 out of 1010 reviews
Rating 8 - Good. 237 out of 1010 reviews
Rating 6 - Okay. 109 out of 1010 reviews
Rating 4 - Poor. 41 out of 1010 reviews
Rating 2 - Terrible. 24 out of 1010 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Danny

Liked: Cleanliness, amenities, property conditions & facilities
Staff is courteous and very professional. Bed excellent and room is clean.
Stayed 1 night in Feb 2026

4/10 Poor

Kenroy

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Room 306, toilet didn’t flush. At checkout the front desk was not even interested. They Just said sorry
Stayed 1 night in Jan 2026

8/10 Good

Karla Patricia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Nos quedamos, mi esposo, mi hija y yo una semana en el hotel y todo muy tranquilo. El hotel está bien ubicado, las camaristas y los recepcionistas muy atentos, el desayuno buffet excelente y las habitación limpia y cómoda. Solo no nos gustó que la habitación no contara con refrigerador y que el piso de madera alrededor de la piscina se veía y sentía muy desgastado, hasta temiamos caernos. Como observación creo que sería conveniente que los recepcionistas aprendan inglés porque mi esposo no habla español y yo debía traducirle todo.
Stayed 7 nights in Dec 2025

8/10 Good

Tamara

Stayed 1 night in Dec 2025

10/10 Excellent

Robert H.

Stayed 3 nights in Dec 2025

10/10 Excellent

Merri Belle

Stayed 2 nights in Dec 2025

10/10 Excellent

Huawen

Stayed 2 nights in Dec 2025

10/10 Excellent

Erdal

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff is always helpful
Stayed 1 night in Dec 2025

10/10 Excellent

Sara

Stayed 2 nights in Dec 2025

6/10 Okay

Michelle

Stayed 1 night in Dec 2025

10/10 Excellent

Adriana Isabe

Stayed 1 night in Dec 2025

10/10 Excellent

Jadon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Theres no parking
Stayed 7 nights in Dec 2025

10/10 Excellent

Adriana Isabe

Stayed 1 night in Dec 2025

2/10 Terrible

Sochilt

Stayed 4 nights in Dec 2025

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great with exception of the bar not charging to the room and having to close out tab after every drink!
Stayed 2 nights in Dec 2025

10/10 Excellent

Adriana Isabe

Stayed 2 nights in Dec 2025

6/10 Okay

Yamani

Traveled with family
Liked: Cleanliness
Staff was courteous. Extended buffet options, including sea food and custom breakfast food order. However, the soap for hair and body does not foam nor have a good scent as was previously. Also, my room TV was not smart. No Netflix option
Stayed 1 night in Dec 2025

10/10 Excellent

Mercedes

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes, everything was great. From check-in to good room service, clean rooms . Also a plus for us, the staff spoke English. Definitely will be back when we travel through again.
Stayed 1 night in Dec 2025

10/10 Excellent

Gustavo

Stayed 1 night in Dec 2025

10/10 Excellent

Edward

Stayed 1 night in Dec 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities
Staff was great at check in, super front desk check in girls.
Stayed 1 night in Dec 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities
Staff was great at check in.
Stayed 1 night in Dec 2025

10/10 Excellent

Erwin

Stayed 1 night in Dec 2025

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and quiet. The room was perfect. The roof top pool is beautiful.
Stayed 6 nights in Dec 2025

10/10 Excellent

Erdal

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was nice
Stayed 1 night in Dec 2025

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