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Fiesta Inn Chetumal Hotel

3.5 out of 5.0

Recent guest reviews

I really more of my expectation the personal is nice and friendly

Very comfortable stay and enjoyed the view and safety of the hotel.

The hotel was nice and the staff was always very attentive and informative. The food for beakfast and the service was excellent.

Wonderful family setting. Clean, fresh and friendly staff

This hotel exceeded my expectations. The room is modern and comfortable, water was hkt with great pressure. The pool area is an oasis, we had great fun at this location. I did not purchase food, but it was readily available. I would definitely stay at the Fiesta Inn again.

All was great except the pool seemed to be closed at times for private events not giving us the guest time to enjoy. I would recommend softer towels in rooms. Overall Great place to stay!!!!!

The hotel feels very clean and new. The staff were really nice and helpful. I only stayed one night but I have no complaints about this hotel. I highly recommend it.

My stay at the Fiesta Inn in Chetumal was excellent. This hotel is centrally located. There are banks within walking distance, the restaurant had excellent service and very good food including regional dishes from Yucatan.

good hotel, poor service, staff was polite, smile a lot and did not fulfill requests (not enough towels , or supplies, or orders at restaurant)

The conditions of the hotel were excellent in food, rooms, location and amenities but I have a horrible experience in my check in and check out. In my check in, the front desk didn't recognize the other booking that I made ,only one of them and the front desk told me they will investigate the missing booking and will notified me . They never did. In my check out the front desk wanted me to paid the missing booking with the hotel rates, which was a totally different and higher rate. They force me to stay there until I paid, even when i showed them that my reservation was already paid. In order to they let me go I had to called my direct contacts ( hotel sales staff) and helped me in resolving this issue. It was a terrible experience for me and my family.

Av. Alvaro Obregón No.229 Chetumal QROO

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Fiesta Inn Chetumal Hotel is a short stroll from Palacio Municipal De Othon P. Blanco and Museum of Maya Culture. This 131-room, 3.5-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi. Cerros is 29.7 mi (47.8 km) from this central Chetumal hotel.


Dining

This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. Start your day off with buffet breakfast, available for a fee.


Rooms

All 131 air-conditioned rooms provide minibars, coffee makers, and laptop-compatible safes. 42-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Phones, ironing boards, and desks are also standard.


Property features

Fiesta Inn Chetumal Hotel features an outdoor pool, free WiFi in public areas, and a business center. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include express check-in, express check-out, and a gift shop.

Room options

Superior Double Room

Full 2 | Sleeps 4

Guest reviews for Fiesta Inn Chetumal Hotel

Everyone (3) Family (6) Friends (1)
5

was a nice experiece im satisfied with the service

Everyone

I really more of my expectation the personal is nice and friendly

By , from Jalisco mx & CA on Jun 22, 2017

4
Everyone

Very comfortable stay and enjoyed the view and safety of the hotel.

By on Feb 6, 2017

4

excellent choice

Everyone

The hotel was nice and the staff was always very attentive and informative. The food for beakfast and the service was excellent.

By on Apr 16, 2016

4

family trip

Families

Wonderful family setting. Clean, fresh and friendly staff

By on Jul 8, 2015

5

great hotel

GetawayWithFriends

This hotel exceeded my expectations. The room is modern and comfortable, water was hkt with great pressure. The pool area is an oasis, we had great fun at this location. I did not purchase food, but it was readily available. I would definitely stay at the Fiesta Inn again.

By on May 25, 2015

4

clean and welcoming environment

Families

All was great except the pool seemed to be closed at times for private events not giving us the guest time to enjoy. I would recommend softer towels in rooms. Overall Great place to stay!!!!!

By on Apr 28, 2015

5

great hotel with my family

Families

The hotel feels very clean and new. The staff were really nice and helpful. I only stayed one night but I have no complaints about this hotel. I highly recommend it.

By on Dec 30, 2014

5

great hotel in a great location.

Families

My stay at the Fiesta Inn in Chetumal was excellent. This hotel is centrally located. There are banks within walking distance, the restaurant had excellent service and very good food including regional dishes from Yucatan.

By on Sep 3, 2014

3

fiesta inn chetumal

Families

good hotel, poor service, staff was polite, smile a lot and did not fulfill requests (not enough towels , or supplies, or orders at restaurant)

By on Jan 3, 2014

2

good hotel but horrible staff

Families

The conditions of the hotel were excellent in food, rooms, location and amenities but I have a horrible experience in my check in and check out. In my check in, the front desk didn't recognize the other booking that I made ,only one of them and the front desk told me they will investigate the missing booking and will notified me . They never did. In my check out the front desk wanted me to paid the missing booking with the hotel rates, which was a totally different and higher rate. They force me to stay there until I paid, even when i showed them that my reservation was already paid. In order to they let me go I had to called my direct contacts ( hotel sales staff) and helped me in resolving this issue. It was a terrible experience for me and my family.

By on Dec 2, 2013