Fiesta Inn Chetumal Hotel

3.5 star property
Eco-certified hotel with airport shuttle service and a fitness center

Choose dates to view prices

Photo gallery for Fiesta Inn Chetumal Hotel

Outdoor pool
Bar (on property)
Lobby
Bar (on property)
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

View in a map
Av. Alvaro Obregón No.229, esq. Av. Independencia Col. Centro, Chetumal, QROO, 77000
  • Place, Chetumal Ferry Terminal
    ‪5 min walk‬
  • Place, Palacio de Gobierno
    ‪5 min walk‬
  • Place, Museum of Maya Culture
    ‪14 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪4 min drive‬

Room options

Superior Double Room

9.0 out of 10
Wonderful
(23 reviews)
  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(24 reviews)
  • 344 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

  • 732 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Chetumal

Fiesta Inn Chetumal Hotel places you within a 10-minute stroll of popular attractions such as Palacio de Gobierno and Chetumal Ferry Terminal. This 131-room, 3.5-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Chetumal Ferry Terminal - 5 min walk - 0.3 miles
  • Palacio de Gobierno - 5 min walk - 0.3 miles
  • Explanada de la Bandera - 5 min walk - 0.3 miles
  • Palacio Municipal De Othon P. Blanco - 8 min walk - 0.5 miles
  • Museum of Maya Culture - 14 min walk - 0.8 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 7 min drive

Restaurants

  • ‪Marisquería El Taco Loco - ‬5 min walk
  • ‪CAFE 290 - ‬6 min walk
  • ‪hot dogs de la obregon - ‬4 min walk
  • ‪El Taquito de Don Julio - ‬5 min walk
  • ‪Los Comales - ‬3 min walk

About this property

Fiesta Inn Chetumal Hotel

Eco-certified hotel with airport shuttle service and a fitness center
Guests staying at Fiesta Inn Chetumal Hotel enjoy an outdoor pool, a gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include meeting rooms, a business center, and express check-out.
Guests can expect 32-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Coffee makers, free local calls, and hair dryers are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 14 to 14 for adults and USD 14 to 14 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Isla

Things to do

  • Bicycle storage
  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 0.92 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 14 to 14 for adults, and USD 14 to 14 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
  • Check-in: 3:00 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses eco-friendly cleaning products.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fiesta Chetumal
Fiesta Inn Chetumal Hotel
Hotel Fiesta Inn Chetumal, Mexico - Quintana Roo
Fiesta Chetumal Hotel Chetumal
Fiesta Inn Chetumal Hotel Hotel
Fiesta Inn Chetumal Hotel Chetumal
Fiesta Inn Chetumal Hotel Hotel Chetumal
Fiesta Inn Chetumal Mexico - Quintana Roo

Frequently asked questions

Is free cancellation available at Fiesta Inn Chetumal Hotel?

Fiesta Inn Chetumal Hotel offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Fiesta Inn Chetumal Hotel?

As of Oct 9, 2025, prices found for a 1-night stay for 2 adults at Fiesta Inn Chetumal Hotel on Oct 10, 2025 start from $74.08, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Fiesta Inn Chetumal Hotel?

This hotel in Chetumal is within a 10-minute walk of Palacio de Gobierno, Chetumal Ferry Terminal, and Explanada de la Bandera. You'll also find Museum of Maya Culture and Palacio Municipal De Othon P. Blanco less than a mile away.

Will I be able to park at Fiesta Inn Chetumal Hotel?

Yes, self parking is offered for free at the hotel. Bicycle parking is also available for guests.

Does Fiesta Inn Chetumal Hotel feature a casino on the premises?

No, Fiesta Inn Chetumal Hotel doesn't have a casino.

Is there an indoor pool at Fiesta Inn Chetumal Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Fiesta Inn Chetumal Hotel a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Fiesta Inn Chetumal Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Fiesta Inn Chetumal Hotel have a restaurant that serves breakfast?

Yes, Fiesta Inn Chetumal Hotel serves buffet breakfast for a surcharge each morning at La Isla.

Does Fiesta Inn Chetumal Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Fiesta Inn Chetumal Hotel.

Does Fiesta Inn Chetumal Hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Fiesta Inn Chetumal Hotel?

The closest major airport to Fiesta Inn Chetumal Hotel is Chetumal, Quintana Roo (CTM-Chetumal Intl.), which is 2 mi away (7 minutes by car). Another top airport is Corozal (CZH), which is located 18.3 mi away (35-minute drive).

Are there rooms with balconies at Fiesta Inn Chetumal Hotel?

No, there aren't any guestrooms with balconies at Fiesta Inn Chetumal Hotel.

Reviews

Fiesta Inn Chetumal Hotel Reviews

8.8

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 586 out of 1009 reviews
Rating 8 - Good. 247 out of 1009 reviews
Rating 6 - Okay. 104 out of 1009 reviews
Rating 4 - Poor. 46 out of 1009 reviews
Rating 2 - Terrible. 26 out of 1009 reviews

Reviews

8/10 Good

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay ppl are very nice
Stayed 1 night in Sep 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. I booked it last minute because the air bnb i had booked turned out to be a dud. Very friendly and helpful staff
Stayed 1 night in Aug 2025

8/10 Good

Ramon

Liked: Staff & service, room comfort

Good stay.

Was a good stay. Javier was great.
Stayed 1 night in Jul 2025

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Jun 2025

10/10 Excellent

Roberto

Traveled with partner
Amazing experience, people very friendly in my opinion
Stayed 1 night in Jul 2025

10/10 Excellent

PATRICIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We’ll Be Back—Thanks to Alberto and the Team

We had such a wonderful time at this hotel! From the moment we arrived, the service was warm and welcoming. A special thank you to Alberto Alvarez at the front desk—he was truly exceptional! He went out of his way to make sure we felt comfortable and well taken care of, and his kindness did not go unnoticed. The breakfast could use a little more variety, but everything else was lovely. We’re already looking forward to coming back!
Stayed 3 nights in Jun 2025

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well positioned in the town, great parking, pool, breakfast and the rooms are comfortable, however the best part is the staff! They are all friendly and accommodating!
View from the pool
Stayed 2 nights in Jun 2025

6/10 Okay

ALFREDO SALVADOR

Business traveler
Disliked: Staff & service, property conditions & facilities

De bueno a mediocre

Lamentablemente, mi reciente experiencia en el Fiesta Inn Chetumal estuvo lejos de ser satisfactoria, y siento que la calidad del servicio ha decaído notablemente. Este hotel solía ser una opción confiable, con un estándar de comodidad y atención que lo destacaba en la zona, pero esta vez dejó mucho que desear. Uno de los principales problemas fue el aire acondicionado, que simplemente no funcionaba. En una ciudad tan cálida como Chetumal, esto es inaceptable, ya que hizo que la estancia fuera incómoda, especialmente durante la noche. A pesar de reportarlo, no se resolvió de manera eficiente. Además, la presión de la regadera era tan baja que tomar una ducha se convirtió en una experiencia frustrante, casi de lágrima. Otros detalles, como la limpieza, también dejaron que desear: encontré áreas descuidadas en la habitación y un mantenimiento general que no está a la altura de lo que uno espera de un hotel de esta cadena. El personal, aunque amable, no mostró la proactividad necesaria para solucionar los inconvenientes, lo cual agravó la situación. Es una pena, porque el Fiesta Inn Chetumal tenía una buena reputación, pero esta vez la experiencia fue decepcionante. Espero que tomen medidas para mejorar, porque el potencial está ahí, pero la calidad actual no justifica el precio ni la expectativa. No lo recomendaría en este momento hasta que resuelvan estos problemas.
Stayed 1 night in Jun 2025

10/10 Excellent

Roberto

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and common areas. Friendly staff
Stayed 1 night in Jun 2025

10/10 Excellent

Nimia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located downtown. Walking distance from every thing needed.
Stayed 2 nights in Jun 2025

8/10 Good

Sanjay

Traveled with group
Liked: Cleanliness, staff & service
Only the internet wasn’t consistent
Stayed 1 night in Jun 2025

10/10 Excellent

Erwin, SPANISH LOOKOUT

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, and nice bed to sleep, great hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Gualberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just the AC In the room needs to be adjusted properly. They keep it locked at 22 and it’s hot
Stayed 2 nights in May 2025

8/10 Good

RAMON, CAYO

Stayed 1 night in Jun 2025

8/10 Good

Oscar

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything calm and good
Stayed 3 nights in Jun 2025

8/10 Good

Bryanna

Stayed 1 night in May 2025

6/10 Okay

Shreesh

Stayed 1 night in Jun 2025

8/10 Good

Lindsey

Stayed 1 night in Jun 2025

8/10 Good

Ingrid

Liked: Staff & service
Stayed 2 nights in May 2025

10/10 Excellent

Owen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was exceptional.
Stayed 1 night in May 2025

8/10 Good

Gladwin

Stayed 1 night in May 2025

8/10 Good

Nimia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was excellent. The roof top view is beautiful.
Stayed 1 night in May 2025

8/10 Good

kwokming

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious
Stayed 1 night in May 2025

10/10 Excellent

Noel

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Apr 2025

10/10 Excellent

Silvia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

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