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Hotel Real Azteca

3.0 star property
Central hotel with free breakfast connected to a shopping center in Chetumal

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Photo gallery for Hotel Real Azteca

Standard Room, 2 Double Beds | Iron/ironing board, free WiFi
Lobby sitting area
Staircase
Staircase
Food and drink

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

View in a map
Calle Belice 186, Chetumal, QROO, 77000
  • Place, Museum of Maya Culture
    ‪3 min walk‬
  • Place, Explanada de la Bandera
    ‪16 min walk‬
  • Place, Chetumal Ferry Terminal
    ‪18 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Iron/ironing board, free WiFi

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(2 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Double Room, 1 King Bed

Junior Double Room, 1 King Bed | Iron/ironing board, free WiFi

Junior Double Room, 1 King Bed

  • 192 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Iron/ironing board, free WiFi

Standard Room

  • 192 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Chetumal

Hotel Real Azteca places you next to Museum of Maya Culture and within a 10-minute walk of Museo de la Ciudad. This 16-room, 3-star hotel has free breakfast, free in-room WiFi, and free self parking. Located centrally in Chetumal, it's connected to a shopping center and also close to Palacio de Gobierno and Fisherman's Fountain.

What's nearby

  • Museum of Maya Culture - 3 min walk - 0.2 miles
  • Museo de la Ciudad - 6 min walk - 0.4 miles
  • Explanada de la Bandera - 16 min walk - 0.9 miles
  • Chetumal Ferry Terminal - 18 min walk - 1.0 mile
  • Palacio Municipal De Othon P. Blanco - 18 min walk - 1.0 mile

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 8 min drive

Restaurants

  • ‪Antojitos Gloria - ‬5 min walk
  • ‪La Peninsula - ‬4 min walk
  • ‪Restaurante " Los Cocos - ‬5 min walk
  • ‪Restaurante el Vaticano - ‬1 min walk
  • ‪Capital Plaza Hotel - ‬4 min walk

About this property

Hotel Real Azteca

Central hotel with free breakfast connected to a shopping center in Chetumal
At Hotel Real Azteca, guests have access to free WiFi in public areas and a terrace. If you plan to drive, free parking is available. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations.
Guests can expect free WiFi and flat-screen TVs with cable channels. Ceiling fans and free toiletries are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 11:30 AM
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

Room amenities

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 5 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: noon—-anytime
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Real Azteca Chetumal
Hotel Real Azteca
Real Azteca Chetumal
Real Azteca
Hotel Real Azteca Chetumal, Mexico - Quintana Roo
Hotel Real Azteca Hotel
Hotel Real Azteca Chetumal
Hotel Real Azteca Hotel Chetumal

Frequently asked questions

Are free cancellation options available at Hotel Real Azteca?

Hotel Real Azteca offers free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

What can I see close to Hotel Real Azteca?

This hotel is located in Chetumal and just steps from Museum of Maya Culture and Museo de la Ciudad. You'll also find Explanada de la Bandera and Chetumal Ferry Terminal less than a mile away.

Is parking available on site at Hotel Real Azteca?

Yes, self parking is offered for free at the hotel.

Does Hotel Real Azteca have a casino at the property?

No, Hotel Real Azteca doesn't have a casino.

Is there an indoor pool at Hotel Real Azteca?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Real Azteca?

Couples staying at this hotel will appreciate amenities like a restaurant and free breakfast plus some guestrooms include city views.

Does Hotel Real Azteca have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Real Azteca have a restaurant with a breakfast menu?

Yes, Hotel Real Azteca serves free continental breakfast each morning from its restaurant.

Does Hotel Real Azteca allow pets to stay for free?

No, pets aren't allowed at Hotel Real Azteca.

Are there connecting rooms at Hotel Real Azteca?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel Real Azteca?

The closest major airport to Hotel Real Azteca is Chetumal, Quintana Roo (CTM-Chetumal Intl.), which is 2 mi away (8 minutes by car). Another top airport is Corozal (CZH), which is located 18.8 mi away (39-minute drive).

Are there rooms with balconies that I can book at Hotel Real Azteca?

No, at Hotel Real Azteca, there aren't any guestrooms that list a balcony.

Hotel Real Azteca Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 31 out of 119 reviews
Rating 8 - Good. 44 out of 119 reviews
Rating 6 - Okay. 29 out of 119 reviews
Rating 4 - Poor. 10 out of 119 reviews
Rating 2 - Terrible. 5 out of 119 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Omar

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 1 night in Oct 2019

10/10 Excellent

EV

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great deal! Central location. Comfortable and clean.
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2019

4/10 Poor

Marlon

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Wang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great except, that the room door needs to be more secure. It only has regular door nob with lock and the door has a gap when it's closed, which is easily opened by a phone card. The door needs to have a bolt lock. I didn't feel safe to leave my laptop inside the room while I am away.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveler

Stayed 2 nights in Oct 2018

6/10 Okay

Gerhwin, Belize

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

A good basic hotel.

The hotel itself was fine but the trucks etc beside the hotel delivering, for example, water were very noisy.
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveler

Disliked: Room comfort
Stayed 1 night in Oct 2017

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really worth the money

Excellent amazing service clean overall well located
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveler

It was ok.

The hotel is convenient is located a little off the main but in walking distance.

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities

Great hotel for one night - good value

Excellent stay for one night. Quick efficient check in. Spacious and clean room. Good WiFi. Shower could do with improving - it was a little difficult to set the correct water temperature.

8/10 Good

ron, grande paririe Alberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location for most things and taxis

Looked a bit rough on outside..but very clean room..and very nice bed...

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, and in the downtown

Very friendly and helpful staff.

8/10 Good

Southaphone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

clean, comfortable, far from ADO station

We stopped in Chetumal twice as a transitional location between Mexico and Belize, both times at Hotel Real Azteca. The first night we arrived, there was a large cockroach on its back right outside our door. That should've been a bad sign for more to come, but it wasn't. We stayed in the same room on both visits, and both times the room was in great condition, clean and comfortable. The bed is extremely big, you can probably fit 4 people on it. The shower pressure was wonderfully strong with good hot water, which is hard to find in budget hotels throughout Mexico. Staff was always helpful and friendly. FYI, the hotel is a 40-minute walk from ADO bus station which isn't bad except it was pretty hot and humid in Chetumal when we were there.

6/10 Okay

Robert, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parking is a problem.

8/10 Good

Dena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for the money

For a one night stay this was a great value for the money. Comfortable stay, nice/friendly staff and good location.

6/10 Okay

Heather, Canada

Liked: Cleanliness, property conditions & facilities, room comfort

Good Hotel for travelling through

Hotel was clean and had all ameneities needed. Our breakfast was supposed to be included but they did not have anything available until 7:30am which was too late for our schedule.

10/10 Excellent

Katiebelle, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing customer service

My boyfriend and I stayed at Hotel Real Azteca last night and had a very great experience. There was a mix up with our reservation when we got to the hotel but the staff helped us sort it out immediately. The owner came down to help and made sure everything worked out. Overall we had a great experience and the room was clean and super comfortable. We will absolutely stay again!!

8/10 Good

art, Midlothian VA USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice room, staff & city

The owner, son & staff were very helpful. It was a great experince to be imersed in the local culture. Few english speaking tourists are in the area. The Mayan musuem was just across the steet as well as a huge market. The walk down Ave. de Heroes to the water was pleasent. A bus ride to the nearby fishing village of Calderita was fun. A collectivo taxi to the beautiful Laguana Bacalara and town was a good day trip. Next time I stay here I will go to the Mayan ruin just north of Caldarita. I was lucky and received a renovated room. New AC, tiled shower, bathroon, flat screen, WiFi OK, really strong around lobby. I stayed here four nights. I should have stayed a fifth.

8/10 Good

Angélica

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Relación precio calidad, excelente.
Stayed 2 nights in Oct 2023

10/10 Excellent

Suemy Margarita

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Jorge j

Stayed 2 nights in May 2022

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