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Hotel Laguna Encantada

Property class: 2.5

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Photo gallery for Hotel Laguna Encantada

Outdoor pool
Dining
Property grounds
Blackout drapes, free WiFi, bed sheets
Lake view

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Av. México SN, Esquina con Oaxaca, Santa Elena, QROO, 77900
  • Place, Laguna Milagros
    ‪8 min drive‬
  • Place, Lake Bacalar
    ‪15 min drive‬
  • Place, Payo Obispo Zoo
    ‪15 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪11 min drive‬

Room options

View all photos for Comfort Suite

Comfort Suite | Blackout drapes, free WiFi, bed sheets

Comfort Suite

  • Lagoon view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room | Blackout drapes, free WiFi, bed sheets

Standard Room

  • Lagoon view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Santa Elena

Hotel Laguna Encantada is located within a 15-minute drive of Payo Obispo Zoo and Planetarium Yook'ol Kaab. This 20-room hotel welcomes guests with conveniences like a coffee shop/cafe, an outdoor pool, and free in-room WiFi.

What's nearby

  • Laguna Milagros - 8 min drive - 6.8 miles
  • Lake Bacalar - 15 min drive - 11.8 miles
  • Payo Obispo Zoo - 15 min drive - 7.7 miles
  • Palacio Municipal De Othon P. Blanco - 16 min drive - 7.8 miles
  • Palacio de Gobierno - 17 min drive - 8.3 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 14 min drive

Restaurants

  • ‪Church’s Chicken - ‬4 min drive
  • ‪Coffee Station - ‬9 min drive
  • ‪Enchiladas Huastecas - ‬8 min drive
  • ‪Go To Fly - ‬12 min drive
  • ‪El asadero de Huay Pix - ‬8 min drive

About this property

Hotel Laguna Encantada

An outdoor pool, a meeting room, and express check-in are featured at Hotel Laguna Encantada. Free offsite parking is included with your stay. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include express check-out, a terrace, and a garden.
Guests can expect free WiFi and 32-inch flat-screen TVs with satellite channels. Free toiletries are also standard.
Recreational amenities at the hotel include an outdoor pool.

Similar properties

Exterior
Hotel y Eco-Cabañas Azul María Bacalar
Bacalar
  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
7.8 out of 10, Good, 23 reviews
$34 nightly
The price is $45
May 2 - May 3
Total with taxes and fees
Hotel y Eco-Cabañas Azul María Bacalar

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free offsite parking

Food and drink

  • A coffee shop/cafe

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher and a first aid kit
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.
  • Onsite safety features include a fire extinguisher and a first aid kit.

Property is also known as

Hotel Laguna Encantada Hotel
Hotel Laguna Encantada Santa Elena
Hotel Laguna Encantada Hotel Santa Elena

Frequently asked questions

Is a free cancellation option available at Hotel Laguna Encantada?

Hotel Laguna Encantada provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What's there to see within easy reach of Hotel Laguna Encantada?

This hotel is located in Santa Elena, close to Laguna Milagros, Chetumal Ferry Terminal, and Palacio Municipal De Othon P. Blanco. You'll also find Payo Obispo Zoo and Palacio de Gobierno nearby.

Is parking available on site at Hotel Laguna Encantada?

No, there isn't parking at the hotel but you'll find free parking.

Does Hotel Laguna Encantada feature a casino?

No, Hotel Laguna Encantada doesn't have a casino.

Is there an indoor pool at Hotel Laguna Encantada?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Hotel Laguna Encantada?

Couples staying at this hotel will appreciate amenities like an outdoor pool plus some guestrooms include a private hot tub and a lagoon view.

Are there hot tubs at Hotel Laguna Encantada?

No, there isn't a spa tub at this hotel.

Does Hotel Laguna Encantada feature a restaurant that includes a breakfast menu?

No, Hotel Laguna Encantada doesn't have a restaurant that serves breakfast.

Does Hotel Laguna Encantada allow pets to stay for free?

No, pets aren't allowed at Hotel Laguna Encantada.

Are there connecting rooms at Hotel Laguna Encantada?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Laguna Encantada?

The closest major airport to Hotel Laguna Encantada is Chetumal, Quintana Roo (CTM-Chetumal Intl.), which is 7 mi away (14 minutes by car). Another top airport is Corozal (CZH), which is located 10.8 mi away (25-minute drive).

Are there rooms with balconies that I can book at Hotel Laguna Encantada?

No, there aren't any guestrooms at Hotel Laguna Encantada that offer a balcony.

Hotel Laguna Encantada Reviews

Reviews

6.8
Rating 10 - Excellent. 1 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

9.0/10

Cleanliness

10/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable rooms/beds. Lovely staff.

A little pricey but I enjoyed the nice big room with very comfortable bed. Swimming in the pool and even jumping on the trampoline. The staff are very helpful. Iguanas come up onto the lawn. Very close to the Belize border.
Stayed 2 nights in Dec 2019

2/10 Terrible

David

Stayed 1 night in Apr 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones muy limpias y el baño bastante amplio, nos gustó bastante
Stayed 1 night in Nov 2019

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