Hotel Grand Marlon

3.0 star property
Hotel in Chetumal with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Grand Marlon

Relax in this stylish room featuring a large bed, desk, and comfortable seating area.
Relax in this stylish living room with a sofa, coffee table, and side table, featuring a beautiful artwork and a potted plant.
Stroll through the corridor with a view of the surrounding greenery and access to a garden or outdoor space.
Relax in this stylish room with a sofa, flat-screen TV, and desk area.
Experience the contemporary design of our hotel's entrance, featuring a prominent sign and large glass windows.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Hot Tub
  • Gym
  • Pool
  • Room service
  • Breakfast available

Explore the area

View in a map
Av. Juárez No. 88, Chetumal, QROO, 77000
  • Chetumal Ferry Terminal
    ‪8 min walk‬
  • Palacio de Gobierno
    ‪8 min walk‬
  • Museum of Maya Culture
    ‪10 min walk‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪4 min drive‬

Room options

Standard Triple Room

  • Sleeps 4
  • 2 Double Beds

Suite (Master)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

Junior Suite

  • Sleeps 3
  • 1 King Bed

Standard Double Room

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 4
  • 2 Double Beds

Executive Room

8.4 out of 10
Very good
(18 reviews)
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

About the neighborhood

Chetumal

Hotel Grand Marlon places you within a 10-minute stroll of Museo de la Ciudad and Palacio de Gobierno. This 34-room, 3-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Chetumal Ferry Terminal - 8 min walk - 0.5 miles
  • Palacio de Gobierno - 8 min walk - 0.5 miles
  • Explanada de la Bandera - 8 min walk - 0.5 miles
  • Palacio Municipal De Othon P. Blanco - 10 min walk - 0.5 miles
  • Museum of Maya Culture - 10 min walk - 0.6 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 7 min drive

Restaurants

  • ‪Las Mismas - ‬3 min walk
  • ‪Sergio's Pizzas - ‬5 min walk
  • ‪Los Almendros - ‬1 min walk
  • ‪Hot Dogs de la Obregon - ‬4 min walk
  • ‪Pasion Turca - ‬3 min walk

About this property

Hotel Grand Marlon

Hotel in Chetumal with a fitness center and a 24-hour front desk
Guests staying at Hotel Grand Marlon enjoy an outdoor pool, a gym, and free WiFi in public areas. Front-desk staff can answer questions 24/7, and assist with securing valuables, tours or tickets, and luggage storage. Additional amenities include a hot tub, a business center, and a meeting room.
Guests can expect to find free WiFi and flat-screen TVs. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Other amenities include safes, phones, and ironing boards.
An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to noon for a fee: MXN 145 for adults and MXN 145 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Placeres

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately MXN 145 for adults and MXN 145 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Grand Marlon
Grand Marlon Chetumal
Hotel Grand Marlon
Hotel Grand Marlon Chetumal
Hotel Marlon
Marlon Hotel
The Grand Marlon Chetumal, Mexico - Quintana Roo
The Grand Marlon Hotel Chetumal
Hotel Grand Marlon Hotel
Hotel Grand Marlon Chetumal
Hotel Grand Marlon Hotel Chetumal

Frequently asked questions

What is there to do close to Hotel Grand Marlon?

This hotel in Chetumal is within a 10-minute walk of Palacio de Gobierno, Chetumal Ferry Terminal, and Museum of Maya Culture. You'll also find Museo de la Ciudad and Explanada de la Bandera less than a mile away.

Is there parking available at Hotel Grand Marlon?

No, this hotel doesn't offer parking.

Does Hotel Grand Marlon feature a casino on the premises?

No, Hotel Grand Marlon doesn't have a casino.

Is there an indoor pool at Hotel Grand Marlon?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What do couples enjoy most about Hotel Grand Marlon?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Hotel Grand Marlon?

Yes, guests can enjoy a spa tub at this hotel.

Does Hotel Grand Marlon have a restaurant with a breakfast menu?

Yes, Hotel Grand Marlon serves breakfast (local cuisine) for a surcharge each morning at Placeres.

Will Hotel Grand Marlon allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Grand Marlon.

Are there connecting rooms at Hotel Grand Marlon?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Grand Marlon?

The closest major airport to Hotel Grand Marlon is Chetumal, Quintana Roo (CTM-Chetumal Intl.), which is 2.1 mi away (7 minutes by car). Another top airport is Corozal (CZH), which is located 18.5 mi away (36-minute drive).

Can I book a room with a balcony at Hotel Grand Marlon?

No, you won't find guestrooms with balconies at Hotel Grand Marlon.

Hotel Grand Marlon Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 246 out of 635 reviews
Rating 8 - Good. 194 out of 635 reviews
Rating 6 - Okay. 111 out of 635 reviews
Rating 4 - Poor. 44 out of 635 reviews
Rating 2 - Terrible. 40 out of 635 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dyonne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Our room was cleaned everyday. Our stay there was good.
Stayed 3 nights in May 2025

10/10 Excellent

Martha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was extremely helpful with all my questions.
Stayed 1 night in May 2025

4/10 Poor

Crystalene

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Wifi was so terrible I could not even make a what's app call without it dropping every few seconds. Even though it says there's a hot tub in the hotel description with along with gym, pool, etc, the hotel does not have one for all guest to use.
Stayed 1 night in May 2025

10/10 Excellent

Merceli

Liked: Cleanliness, property conditions & facilities
Great spot but staff could have been more disciplined
Stayed 2 nights in Mar 2025

10/10 Excellent

Karl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2025

8/10 Good

Javier

Stayed 2 nights in Jan 2025

8/10 Good

Javier

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and supportive staff.
Stayed 1 night in Apr 2025

8/10 Good

Amilcar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Victor

Stayed 1 night in Mar 2025

6/10 Okay

Travis

Stayed 1 night in Apr 2025

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Sheraine

Disliked: Property conditions & facilities
it was ok. Some maintenance need to be done
Stayed 1 night in Mar 2025

10/10 Excellent

Helena, Aylmer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Doreen

Traveled with family
Everything was good. Close to shopping area. Food served at restaurant was great.
Stayed 1 night in Feb 2025

8/10 Good

Sherston

Traveled with partner
Hotel was clean and reception was good
Stayed 2 nights in Feb 2025

2/10 Terrible

cristobal

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Doreen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was ok with me. Thanks
Stayed 1 night in Dec 2024

6/10 Okay

Darin

Disliked: Cleanliness
Stayed 1 night in Dec 2024

6/10 Okay

Marcus

Traveled with partner
Limited hot water for jetted tub. Beds are very hard. Otherwise staff was great and restaurant was delicious
Stayed 1 night in Dec 2024

10/10 Excellent

AARON

Stayed 1 night in Dec 2024

10/10 Excellent

kwan

Stayed 1 night in Nov 2024

10/10 Excellent

RUBEN, Belize

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel, I highly recommend Grand Marlon !
Stayed 1 night in Dec 2024

6/10 Okay

Alexander

Traveled with family and small children, Traveled with partner, Traveled with family
It was ok for the price
Stayed 1 night in Nov 2024

2/10 Terrible

Brishel

Disliked: Staff & service, property conditions & facilities
The rooms were terrible. They smell really bad. The Wi-Fi service was so bad. The pool was so dirty and filthy no fridge in the junior suite. Everything was terrible. I would like my money back. Customer service was terrible.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

Worked out well for me

The room was dated, the towels and sheets were obviously well worn, but everything was extremely clean I would have like to have seen at least one English speaking channel like the other Chetumal hotels have
Stayed 1 night in Nov 2024

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