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Casa Emma Hotel Boutique

2.5 star property

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Photo gallery for Casa Emma Hotel Boutique

Terrace/patio
Outdoor pool
Exterior
Hypo-allergenic bedding, Select Comfort beds, in-room safe
Shower, towels, soap, shampoo

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Laundry
  • Housekeeping

Explore the area

View in a map
CALLE DE LA MONEDA CC SAN DIEGO, #7-36, Cartagena, Bolivar, 130001
  • Place, Clock Tower
    ‪3 min walk‬
  • Place, Walls of Cartagena
    ‪5 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪6 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Double Room, 1 Queen Bed

Terrace/patio

Standard Double Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Cartagena

Located in Cartagena Walled City, Casa Emma Hotel Boutique is within a 5-minute walk of Clock Tower and within 15 minutes of other popular attractions like Cartagena de Indias Convention Center. This 16-room hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and concierge services.

What's nearby

  • Clock Tower - 3 min walk - 0.2 miles
  • Walls of Cartagena - 5 min walk - 0.3 miles
  • Cartagena de Indias Convention Center - 6 min walk - 0.4 miles
  • Bolivar Square - 6 min walk - 0.4 miles
  • San Pedro Claver Church and Convent - 8 min walk - 0.4 miles

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 18 min drive

Restaurants

  • ‪Mama’s Pizza - ‬2 min walk
  • ‪Restaurante Candé - ‬2 min walk
  • ‪Pezetarian - ‬1 min walk
  • ‪Los Tacos Del Gordo - ‬2 min walk
  • ‪Mistura - ‬3 min walk

About this property

Casa Emma Hotel Boutique

Guests of Casa Emma Hotel Boutique enjoy features like an outdoor pool, free WiFi in public areas, and laundry facilities. Airport transportation is made easy with a shuttle from the airport to the hotel (available 24 hours) for COP 90000 per vehicle. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and concierge services. This smoke-free hotel also has a porter/bellhop.
Guests can expect to find free WiFi. Climb into the Select Comfort bed for a pleasant night's sleep. Balconies or patios, safes, and wardrobes or closets are also available.
Recreational amenities at the hotel include an outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport pick-up shuttle at scheduled times and on request for a surcharge

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • No elevator
  • Tile flooring in room
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Select Comfort mattress

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for COP 30000 per pet, per stay
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: COP 90000 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: COP 90000
  • Pet fee: COP 30000 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals, you can take advantage of the airport pick-up service (fees apply).
Property Registration Number 223309

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • There are no elevators.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Casa Emma Hotel Boutique Hotel
Casa Emma Hotel Boutique Cartagena
Casa Emma Hotel Boutique Hotel Cartagena

Frequently asked questions

What's there to see within easy reach of Casa Emma Hotel Boutique?

This hotel is situated in Cartagena Walled City, just steps from Clock Tower and Fernandez Madrid Park, and within a short walk of Plaza Santo Domingo. You'll also find Palace of the Inquisition Cartagena Historical Museum and Bolivar Square less than a mile away.

Is there parking available at Casa Emma Hotel Boutique?

No, there isn't parking at this hotel.

Does Casa Emma Hotel Boutique feature a casino on the premises?

No, Casa Emma Hotel Boutique doesn't have a casino.

Is there an indoor pool at Casa Emma Hotel Boutique?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Casa Emma Hotel Boutique?

Couples staying at this hotel will appreciate amenities like a Select Comfort mattress as well as an outdoor pool and concierge services.

Are there hot tubs at Casa Emma Hotel Boutique?

No, this hotel doesn't have a spa tub.

Does Casa Emma Hotel Boutique have a restaurant that serves breakfast?

No, Casa Emma Hotel Boutique doesn't have a restaurant that serves breakfast.

Does Casa Emma Hotel Boutique allow pets to stay for free?

Although they can't stay for free, pets are welcome at Casa Emma Hotel Boutique for a fee of COP 30000 per pet, per stay.

Are there connecting rooms at Casa Emma Hotel Boutique?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Casa Emma Hotel Boutique?

The closest major airport to Casa Emma Hotel Boutique is Rafael Nunez Intl. Airport (CTG), which is 4.1 mi away (18 minutes by car).

Are there rooms with balconies at Casa Emma Hotel Boutique?

Yes, every guestroom at Casa Emma Hotel Boutique comes with a balcony/patio.

Casa Emma Hotel Boutique Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 97 out of 171 reviews
Rating 8 - Good. 35 out of 171 reviews
Rating 6 - Okay. 22 out of 171 reviews
Rating 4 - Poor. 7 out of 171 reviews
Rating 2 - Terrible. 10 out of 171 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

4/10 Poor

Robert

Disliked: Cleanliness, amenities
Poor staff support. Bed linen unchanged during a 6 day stay. Bedcover stretched over dishevelled sheets is not a makeover. No glass in bathroom for daily medication; removed daily necessitating going downstairs to request from kitchen! Glass holder in shower but no glass; No shelf in shower for toiletries. Coffee served at breakfast first day thereafter told to fetch it ourselves from a dispenser at opposite end of hotel! Ran out of fresh varietal fruit one morning. Room needs a deep clean.
Stayed 6 nights in Feb 2026

10/10 Excellent

Jorge

Stayed 3 nights in Feb 2026

10/10 Excellent

Patti

Liked: Cleanliness, amenities, property conditions & facilities
Handy location in the center of the historic area. Walkable to all the restaurants and attractions. Small hotel but had everything we needed…. Clean modern room, healthy tasty breakfast, friendly staff. Not fancy or big but nice enough if that’s what you’re looking for.
Stayed 5 nights in Jan 2026

4/10 Poor

Ahmed Fuad

Disliked: Amenities, property conditions & facilities
Staff was great however hotel infrastructure was weak. First night while watching tv the tv randomly turned off and wasn’t fixed till the next day. Main issue was we didn’t shower with hot water here for the entire stay because the manual button on the shower just didn’t work on the hot setting and despite complaining twice nothing was fixed. I even requested compensation for at least a night however my request was ignored - the third day after a 12 hour tour was especially painful not to be able to take a hot shower
Stayed 3 nights in Jan 2026

4/10 Poor

Alexander, Weston

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
The room is extremely small. The king bed takes up almost all the space, leaving very little room between the bed and the walls for luggage. There is no closet, no chair, and no drawers. The only storage is shelving above the bed, which is not very practical. The towels were old and stained. They looked washed, but the stains made them feel unclean and uninviting. The staff was friendly and helpful, which was the best part of the stay. This hotel works for a short stay on a tight budget. It is manageable for one person traveling light. For a couple, especially with more than one bag, the space feels cramped and uncomfortable.
Stayed 3 nights in Jan 2026

10/10 Excellent

Rolly

Liked: Cleanliness, staff & service, amenities
Flew in from Las Vegas and stayed here for 4 days and 3 nights. The room had everything I needed—comfortable big bed, air conditioning, a bathroom, and a TV. It wasn’t anything fancy, but it was clean and practical, which was perfect for my trip. The biggest highlight is the location. You’re literally within walking distance of just about everything, and there’s so much to see and do in the surrounding area that I was out most of the day. Because of that, I really only used the hotel to shower and sleep, and it fit that purpose perfectly. The only downside is that you can hear street noise, including honking and police sirens, especially at night. That said, it didn’t bother me too much—throw in some AirPods or earplugs and you’re good to go. The front desk staff were friendly and helpful throughout my stay. One helpful tip: if you need a blow dryer or an iron, they aren’t automatically in the room, but you can request them from the front desk. Overall, I felt safe staying here and had a positive experience. If you’re looking for a conveniently located place and plan to be out exploring most of the day, I’d definitely stay here again.
Bathroom
Big bed and tv
Large luggage packing
Near by
Stayed 3 nights in Jan 2026

10/10 Excellent

Gabrielle

Stayed 6 nights in Jan 2026

2/10 Terrible

Virenderjit

Liked: Cleanliness
Disliked: Property conditions & facilities
EMMA HOTEL BOUTIQUE CARTAGENA The photographs that you put up on yor website were nothing near reality ( we booked based on the photographs on your site) The room was so small..no night tables or any furniture in room to sit on NO CHAIRS. The was Bathroom so small..that sitting on the toilet the knees were scrapping the wall Th washroom had mold and the walls had gugg on them. The booking was for a Queen size bed and we ended up with a double. The room had no WINDOWS that we could open. DOES EXPEDIA EVER CHECK THE PROPERTIES THAT THEY ADVERTISE...FOR THIS ONE SOMEBODY DIDN'T DO THEIR JOB. We were stuck with the room as we had no place to go to at that moment with our luggage and to search Where new hotel and we had already paid Expedia thru my Credit Card. IT WAS A NIGHTMARE ..IN THE AFTERNOON..an terrible room , an upset wife and no solution at that moment During our stay NO IRONING BOARD . JUST IRON WAS GIVEN AND TOLD TO USE THE BED NO Hairdryer in the room upon asking the staff..they ran around looking for one( the property had one that was to be shared among other rooms..pathetic. THE WHOLE WAS A TERRIBLE EXPERIENCE.... The staff there was excelledent especially Kevin and the 2 ladies in the kitchen. The girl who checked us in spoke no ENGLISH( Just few words very. much like other staff members except KEVIN) I HAD FILED THIS REPORT ON JANUARY 14th 2026 ALSO AND GOT NO RESPONSE FROM EXPEDIA Regatds Virenderjit Singh Vrconnections@aol.com Jan 19 th 2026
Stayed 4 nights in Jan 2026

10/10 Excellent

Stuart, Kent

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff, comfortable rooms.
Stayed 3 nights in Dec 2025

10/10 Excellent

Pablo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good, last day there was lots of noice coming from outside. Overall excellent hotel.
Stayed 4 nights in Jan 2026

6/10 Okay

Robert

Liked: Cleanliness, staff & service, amenities
Noise from other rooms, excessive noise from outside and ot water.
Stayed 3 nights in Jan 2026

2/10 Terrible

MELISSA

Stayed 3 nights in Dec 2025

10/10 Excellent

Jesica

Traveled with family
Liked: Cleanliness
I love it.. it’s was clean, delicious breakfast, and Kevin, Sandra, lean, and the other housekeeping was so nice and humble. So happy!!!
Stayed 5 nights in Dec 2025

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were clean and beds comfortable. There's a trick to the hot water in the shower so just ask when checking in. Staff are great and try their best to communicate in english if your spanish is poor. Air conditioning works great. There is no elevator here so if you need assistance I would suggest a main floor request. This property is not wheelchair accessible. The walkability rating is an 8, you can get just about anywhere within 10 mins. I enjoyed my stay and would repeat.
Stayed 7 nights in Dec 2025

10/10 Excellent

Eunji

Stayed 1 night in Dec 2025

8/10 Good

Anders

Stayed 2 nights in Dec 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was truly the best so much that I stayed there twice already! The staff is super nice, the breakfast is really good, and the rooms are very clean and air-conditioned well. Would highly recommend if you’re looking for a smaller place to stay near everything in town
Stayed 1 night in Nov 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great! Staff was excellent! Air conditioning was wonderful in the room
Stayed 1 night in Nov 2025

10/10 Excellent

Youssef

Stayed 2 nights in Oct 2025

8/10 Good

Natalee

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Yes
Stayed 3 nights in Nov 2025

10/10 Excellent

Aemn

Liked: Cleanliness, amenities
Great hotel clean breakfast was Great the Staff was Amazing great location.
Stayed 7 nights in Oct 2025

10/10 Excellent

Sherrie

Liked: Cleanliness, staff & service, amenities
This was an ideal place to stay! Close to every conveniences, and the pool was super chill, perfect for photo opps. The staff were incredibly friendly, helpful and assisted with a minor travel hiccup I encountered. I would definitely stay again at Casa Emma Hotel, especially while in Cartagena!!
Stayed 4 nights in Oct 2025

10/10 Excellent

Michael, NA

Stayed 2 nights in Oct 2025

10/10 Excellent

Dillon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, great location, very cute. Had some issues with temp of shower but otherwise great stay and friendly staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Sidar Soto

Liked: Cleanliness, staff & service, property conditions & facilities
excellent
Stayed 4 nights in Oct 2025