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Hôtel Astoria

2.0 star property
Hotel in Carcassonne, a quick walk to Canal du Midi Harbor Master's Office

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Photo gallery for Hôtel Astoria

Comfort Double Room, Private Bathroom, Air Conditioning | 1 bedroom, premium bedding, desk, blackout drapes
Reception
Lobby sitting area
Property entrance
Point of interest

Popular amenities

  • Parking available
  • Air conditioning
  • Housekeeping
  • Breakfast available
  • Free WiFi

Explore the area

Map
18 Rue Tourtel, Carcassonne, AUDE, 11000
  • Canal du Midi Harbor Master's Office
    ‪5 min walk‬
  • Aude Gate
    ‪20 min walk‬
  • Château Comtal
    ‪2 min drive‬
  • Carcassonne (CCF-Pays Cathare)
    ‪7 min drive‬

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Room options

View all photos for Family Room with Air Conditioning

Family Room with Air Conditioning | 1 bedroom, premium bedding, desk, blackout drapes

Family Room with Air Conditioning

  • 215 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Double Room, Private Bathroom, Air Conditioning

Comfort Double Room, Private Bathroom, Air Conditioning | 1 bedroom, premium bedding, desk, blackout drapes

Comfort Double Room, Private Bathroom, Air Conditioning

10.0 out of 10
Exceptional
(2 reviews)
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quadruple Room, Private Bathroom

Quadruple Room, Private Bathroom | 1 bedroom, premium bedding, desk, blackout drapes

Quadruple Room, Private Bathroom

  • 193 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Twin Room, 2 Twin Beds, Non Smoking, Private Bathroom

Twin Room, 2 Twin Beds, Non Smoking, Private Bathroom | 1 bedroom, premium bedding, desk, blackout drapes

Twin Room, 2 Twin Beds, Non Smoking, Private Bathroom

  • 151 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Private Bathroom

Double Room, Private Bathroom | 1 bedroom, premium bedding, desk, blackout drapes

Double Room, Private Bathroom

8.0 out of 10
Very good
(1 review)
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Carcassonne

Canal du Midi Harbor Master's Office is within a 5-minute walk of Hôtel Astoria while other popular sites like Theatre Jean-Alary are within a 15-minute stroll. This 19-room hotel welcomes guests with conveniences like free in-room WiFi, concierge services, and express check-out.

What's nearby

  • Canal du Midi Harbor Master's Office - 5 min walk - 0.3 miles
  • Theatre Jean Deschamps - 18 min walk - 1.0 mile
  • Historic Fortified City of Carcassonne - 18 min walk - 1.0 mile
  • Aude Gate - 20 min walk - 1.1 miles
  • Château Comtal - 2 min drive - 0.9 miles

Getting around

  • Carcassonne Station - 4 min walk
  • Carcassonne (CCF-Pays Cathare) - 6 min drive

Restaurants

  • ‪Le Cathare - ‬6 min walk
  • ‪Sushi Boat - ‬1 min walk
  • ‪Le Bistro - ‬3 min walk
  • ‪Meery Cake - ‬7 min walk
  • ‪Saquette by fred du Bristol - ‬3 min walk

About this property

Hôtel Astoria

Hotel in Carcassonne, a quick walk to Canal du Midi Harbor Master's Office
At Hôtel Astoria, guests have access to free WiFi in public areas and express check-out. Self parking is available for EUR 7 per night. The front desk has multilingual staff that can help with concierge services and luggage storage.
Guests can expect 80-cm flat-screen TVs with digital channels, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Desks and desk chairs are also standard. Housekeeping is available on request.

Languages

English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (EUR 7 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: EUR 10 per person

Things to do

  • Bicycle storage

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 buildings
  • 2 floors
  • At least 80% lighting from LEDs
  • Built in 1983
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Renovated entire property - May 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with digital channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Guests arriving outside of regular check-in hours must contact the property to arrange check-in.

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 1.40 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 10.00 per person
  • Uncovered self parking fee: EUR 7 per night (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 10:30 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards and cash.
  • This property uses eco-friendly cleaning products.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Astoria Carcassonne
Astoria Hotel Carcassonne
Hôtel Astoria Carcassonne
Hôtel Astoria Hotel
Hôtel Astoria Carcassonne
Hôtel Astoria Hotel Carcassonne

Frequently asked questions

Is free cancellation available at Hôtel Astoria?

Hôtel Astoria offers free cancellation on select room rates. For additional details, review the cancellation policy on our site.

What is there to do close to Hôtel Astoria?

This hotel is located in Carcassonne, just steps from Canal du Midi and Canal du Midi Harbor Master's Office, and within a short walk of Parc du Père Noël. You'll also find Pont-Neuf de Carcassonne and Place Carnot less than a mile away.

Is there parking available at Hôtel Astoria?

Yes, uncovered parking is offered for EUR 7 per night with in/out privileges.

Does Hôtel Astoria have a casino?

No, Hôtel Astoria doesn't have a casino.

Is there an indoor pool at Hôtel Astoria?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hôtel Astoria?

Couples staying at this hotel will appreciate amenities like premium bedding and free Internet access as well as concierge services.

Does Hôtel Astoria have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hôtel Astoria feature a restaurant that includes a breakfast menu?

Hôtel Astoria offers buffet breakfast each morning for a surcharge though there is no restaurant.

Does Hôtel Astoria allow pets to stay for free?

No, pets aren't allowed at Hôtel Astoria.

Are there connecting rooms at Hôtel Astoria?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hôtel Astoria?

The closest major airport to Hôtel Astoria is Carcassonne (CCF-Pays Cathare), which is 3.2 mi away (6 minutes by car). Another top airport is Castres (DCM-Mazamet), which is around 23.4 mi away.

Are there rooms with balconies that I can book at Hôtel Astoria?

No, there aren't any guestrooms with balconies at Hôtel Astoria.

Hôtel Astoria Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 52 out of 115 reviews
Rating 8 - Good. 48 out of 115 reviews
Rating 6 - Okay. 9 out of 115 reviews
Rating 4 - Poor. 5 out of 115 reviews
Rating 2 - Terrible. 1 out of 115 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Amina

Stayed 3 nights in Jun 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Clair

Liked: Cleanliness, staff & service, property conditions & facilities
Small hotel ran by a sweet woman. We didn’t get breakfast but it smelled delicious! No elevator which was fine for us. Small room. Close to train station.
Stayed 1 night in May 2023

10/10 Excellent

Thi Thanh Phuong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
less than 5min walk from the main train station, about 10min walk to the city centre, 20min walk to la cite. the reception to the hotel rooms is in another building, opposite side of the street. check-in was fast and easy, they kept my suitcase til i could access my room. room is clean, has every you need = kettle, hairdryer, tv, wardrobe, desk, curtains. the area is quiet, clean, safe. i travelled alone and had no issues or concerns during the day or night. highly recommend. one full day for carcassonne is enough. enjoy!

10/10 Excellent

Michael

Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value hotel which is very handy for carcassonne railway station. Comfortable bed, good heating system. Will return.
Stayed 1 night in Mar 2023

10/10 Excellent

carole

Stayed 1 night in Mar 2023

8/10 Good

Ali

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice

Good location and clean at a reasonable cost.
Stayed 1 night in Dec 2022

6/10 Okay

Richard

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Good location close to station and centre of town, very friendly staff, clean…..but very basic accommodation.
Stayed 1 night in Sep 2022

6/10 Okay

Christoph

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Takahiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Eilis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended hotel.

A lovely little hotel, so handy for everything you need in Carcassonne. So close to the train station that travel was made easy. Navette to the airport from the station also handy. Hotel owners contacted us the day before our stay and were so helpful and friendly whilst there. Room excellent, everything we you need. Breakfast excellent, overall to be recommended.
Stayed 1 night in Aug 2021

8/10 Good

HASSAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020

10/10 Excellent

alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and convenient

Stayed 3 nights in Sep 2020

8/10 Good

cris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Skip the beakfast

Location, great for station. Good room. Breakfast is miserable in a small dark basement room. Not at all a comfortable atmosphere. Walk into town and get something there
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2020

8/10 Good

YEUK PING AXL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

little hotel offers warm service

very helpful and friendly hotel owner! The location of the hotel is easily accessible from train station and airport shuttle bus stop!
Stayed 1 night in Feb 2020

8/10 Good

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to the railway

Astora is just a short walk from the railway station. Checking in I got a lot of help about what to see in Carcassonne. I can really recommend Astora.
Stayed 2 nights in Feb 2020

8/10 Good

Sheila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly & helpful at reception. Stored bags for us after checkout while we explored some more before leaving Carcassone.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything we needed

Excellent value. Free overnight secure bike storage. Twin beds great for two friends who don’t want to share a bed. Handy for cycling the Canal.
Stayed 1 night in Oct 2019

8/10 Good

Cathy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and quiet location.

Very friendly and welcoming staff. The room was spotlessly clean, spacious and very comfortable. The fan in the room was a blessing as it was very hot during our stay. We had safe and secure parking for our motorbike in the hotel garage. Breakfast was good.
Stayed 1 night in Jul 2019

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