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Hotel Paradise Suites

3.5 star property
Hotel with free parking, 3-minute walk to North Beach

Choose dates to view prices

Photo gallery for Hotel Paradise Suites

Exterior
Exterior
20 Tox Master (1 King) | 1 bedroom, laptop workspace, blackout drapes, iron/ironing board
Hot stone massages, deep-tissue massages, Swedish massages
20 Tox Master (1 King) | 1 bedroom, laptop workspace, blackout drapes, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Pet friendly
  • Gym
  • Kitchen

Explore the area

View in a map
Carlos Lazo 14, Isla Mujeres, QROO, 77400
  • Place, Miguel Hidalgo
    ‪2 min walk‬
  • Place, North Beach
    ‪5 min walk‬
  • Place, Isla Mujeres Ferry Terminal
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪73 min drive‬

Room options

View all photos for 01 Imox Jr (1 King)

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

01 Imox Jr (1 King)

8.0 out of 10
Very good
(1 review)
  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 02 Akbal Jr (2 Queen)

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

02 Akbal Jr (2 Queen)

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for 03 Zama Jr (1 King)

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

03 Zama Jr (1 King)

7.0 out of 10
Good
(2 reviews)
  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 04 Ixchel Jr (2 Queens)

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

04 Ixchel Jr (2 Queens)

10.0 out of 10
Exceptional
(4 reviews)
  • 452 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for 05 Alotl Jr (2 Queens)

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

05 Alotl Jr (2 Queens)

  • 452 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for 06 Litza Jr (2 Queens)

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

06 Litza Jr (2 Queens)

  • 452 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for 07 Kinish Jr (2 Queens)

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

07 Kinish Jr (2 Queens)

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for 08 Itze Jr (2 Queens)

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

08 Itze Jr (2 Queens)

  • 452 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for 09 Teotl Jr (1 King)

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

09 Teotl Jr (1 King)

9.6 out of 10
Exceptional
(5 reviews)
  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 10 Nicte Jr (1 King)

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

10 Nicte Jr (1 King)

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 11 Mixtli Jr (2 Queens)

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

11 Mixtli Jr (2 Queens)

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for 12 Balam Jr (1 King)

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

12 Balam Jr (1 King)

9.4 out of 10
Exceptional
(3 reviews)
  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Isla Mujeres

Located in Centro - Supmza 001 within a short stroll of North Beach, Hotel Paradise Suites is within a 10-minute drive Shark Beach. This 3.5-star hotel has 12 guestrooms and offers a 24-hour gym, free in-room WiFi, and free self parking.

What's nearby

  • Miguel Hidalgo - 2 min walk - 0.1 miles
  • beach - 2 min walk - 0.1 miles
  • Isla Mujeres Cemetery - 3 min walk - 0.2 miles
  • North Beach - 5 min walk - 0.3 miles
  • Isla Mujeres Ferry Terminal - 6 min walk - 0.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 117 min drive

Restaurants

  • ‪Stingray - ‬2 min walk
  • ‪Lola Valentina - ‬3 min walk
  • ‪Snappers - ‬1 min walk
  • ‪Los Burritos - ‬2 min walk
  • ‪Rock Bar - ‬4 min walk

About this property

Hotel Paradise Suites

Hotel with free parking, 3-minute walk to North Beach
Hotel Paradise Suites features a 24-hour gym, free WiFi in public areas, and a 24-hour business center. If you drive, put free parking to good use. A multilingual staff is on hand to assist with tours or tickets, luggage storage, and securing valuables. Additional amenities include a computer station, a library, and express check-in.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include kitchenettes, balconies or patios, and private yards. Change of towels is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Things to do

  • 24-hour gym
  • Art gallery
  • Designer stores
  • Library
  • TV in common areas

Family friendly

  • Dining table
  • In-room kitchenette
  • In-room microwave
  • Living room
  • Mini-fridge
  • Separate bedroom

Conveniences

  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Virtual front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Beach towels
  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • 4 treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Communal living room
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Blender
  • Cookware, dishware, and utensils
  • Dining table
  • Freezer
  • Kitchenette
  • Microwave
  • Mini-fridge
  • Restaurant dining guides
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Whatsapp mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Key retrieval, private entrance

Pets

  • This property welcomes pets for free
  • Dogs and cats only
  • 3 total (110 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
Checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Hotel Paradise Suites Isla Mujeres
Paradise Suites Isla Mujeres
Paradise Suites
Hotel Paradise Suites Hotel
Hotel Paradise Suites Isla Mujeres
Hotel Paradise Suites Hotel Isla Mujeres

Frequently asked questions

What can I see around Hotel Paradise Suites?

This hotel is situated in Centro - Supmza 001, just steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and North Beach. You'll also find Isla Mujeres Ferry Terminal and Garrafon Natural Reef Park less than a mile away.

How much does it cost to stay at Hotel Paradise Suites?

As of Dec 16, 2025, prices found for a 1-night stay for 2 adults at Hotel Paradise Suites on Dec 20, 2025 start from $190.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Hotel Paradise Suites?

Yes, self parking is offered for free at the hotel.

Is there a spa at Hotel Paradise Suites?

Spa services at the hotel include deep-tissue massages.

Does Hotel Paradise Suites include a casino?

No, Hotel Paradise Suites doesn't have a casino.

Is there an indoor pool at Hotel Paradise Suites?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Paradise Suites?

Amenities that appeal to couples at this hotel include in-room massages, a kitchenette, and a turndown service.

Are there hot tubs at Hotel Paradise Suites?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Hotel Paradise Suites have a restaurant with a breakfast menu?

No, Hotel Paradise Suites doesn't have a restaurant that serves breakfast.

Does Hotel Paradise Suites allow pets to stay free of charge?

Yes, cats and dogs can stay for free at Hotel Paradise Suites.

Are there connecting rooms at Hotel Paradise Suites?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Paradise Suites?

The closest major airport to Hotel Paradise Suites is Cancun Intl. Airport (CUN), which is 21.6 mi away (117 minutes by car).

Can I book a room with a balcony at Hotel Paradise Suites?

Yes, every guestroom at Hotel Paradise Suites comes with a balcony.

Reviews

Hotel Paradise Suites Reviews

8.4

Very Good

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 108 out of 188 reviews
Rating 8 - Good. 41 out of 188 reviews
Rating 6 - Okay. 16 out of 188 reviews
Rating 4 - Poor. 14 out of 188 reviews
Rating 2 - Terrible. 9 out of 188 reviews

Reviews

8/10 Good

Alyson

Liked: Cleanliness, property conditions & facilities
Everything was as expected, great location, large room, pool was small but clean. Our next to last day though the power went out across the island and we were left without power, ac, flushing toilets for nearly 12 hours. We heard from another guest that this was a scheduled outage for a large part of the island. I can understand this is something out of their control however my frustration stems from the lack of communication. We heard about this from another guest. I was able to reach out by text but no additional information was able to be provided. There was no generator, no candles, way to charge our phone or anything provided (it went past dark). If we had been told it would have allowed us to make other arrangements, being our last night we would have moved to the mainland.
Stayed 5 nights in Aug 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quaint and Cosy

Water never got hot, even after 2 requests to fix it. Ended up in, since it was extremely hot outside, but, hot water sill would have been nice. Excellent location. Close to beach and night life, restraunts, market.
Stayed 5 nights in Aug 2025

10/10 Excellent

Shaza

Liked: Cleanliness, staff & service, property conditions & facilities
So close to the beach and the bed is very comfortable ! Will come back again
Stayed 4 nights in Aug 2025

10/10 Excellent

Lea

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family had a lovely stayed & would definitely stay again if we’re revisiting Isla MUJERES. The location is perfect for the main beach & room are spacious with kitchen.
Stayed 2 nights in Aug 2025

6/10 Okay

Arturo

Traveled with partner
Bed was comfortable. Towels and bed linen were crunchy-sun dried. No restaurant facilities or front desk on site. Okay stay for the excellent location-walking distance to playa norte.
Stayed 4 nights in Aug 2025

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, staff friendly i will stay again!
Stayed 4 nights in Jul 2025

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place close to beautiful beach

This place was a gem.Alex the manager was a pleasure. Room was very clean and spacious . Had everything you needed kitchen with fridge ,microwave,hot plate.dishes ,blender coffee pot. We only used the fridge but everything was there. They even had the big jug of water so you didn’t have to buy any. Beds were comfortable and a/c worked great. Your front patio had a table and chairs plus a sofa.out your back door you had a clothes line to hang up wet clothes. They had a massage hut right outside our door.I had a hour massage with Patrica and would highly recommend . We spent 3 nights and would definitely stay here again. Thanks again Alex was a pleasure meeting you and your staff.
Stayed 3 nights in Aug 2025

10/10 Excellent

Dina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great! Simple accommodations and really close to North Beach. Staff was unbelievable and very helpful. I will definitely stay here again on our next trip!
Stayed 5 nights in Jul 2025

8/10 Good

Michelle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cons: -Shower not sufficient for women who want to shave. -Shower leaks out onto the floor pretty badly. Have a towel that you can put down. -Grounds could use attention. Put things away and out of sight. Less clutter! Pros : -Appreciated the full length mirror -Appreciate a medium size refrigerator -Beds comfy -Pool for a dip at night -responsive hosts -AC always cold
Stayed 7 nights in Jul 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Maria

Stayed 3 nights in Jul 2025

10/10 Excellent

mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great small place

Great inexpensive hotel close to the beach. Older property, but well-maintained. Clean rooms and a comfortable bed. Hot water and again, great location! Also, the pool was super clean.
Stayed 4 nights in Jul 2025

4/10 Poor

Ally

Stayed 2 nights in Jul 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another wonderful stay at paradise suites

We enjoyed our stay at paradise suites, this was our second stay, quiet, clean, comfortable, with nice amenities …. Alex our host was great….
Stayed 6 nights in Jul 2025

8/10 Good

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
This is a quiet tucked back property with about 12 suites, very quiet, nice grounds and pool, friendly responsive staff and clean rooms. Very close to Playa Norte beach and less than a 5 minute walk to everything downtown. Would stay again!!
Stayed 6 nights in Jul 2025

10/10 Excellent

Taylor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this property! Would absolutely stay again. Very unique and authentically Mexican property. Our room was very nice with a built in kitchenette and pleasing decor and furniture. AC worked great and beds were soft. Only a few steps away from playa Norte and many amazing bars and restaurants were connected to the front of the property. Management and staff was very nice and helpful. Our massages from the spa were also amazing! All around great experience.
Stayed 3 nights in Jul 2025

6/10 Okay

Shirley

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
the first night I was given the wrong room, two beds instead of 1 king, the second night they upgraded us to an executive room with a king which was great. The hotel has much potential, loved the art around it and location was near the beach but not enough staff keeping up with cleaning rooms and common area, so parts of the garden looked very abandoned and trashy. I heard music through my bathroom window one day and a "male worker" was on his phone watching videos for 2 hours. without proper management this hotel will go under and it's a pity.
Stayed 4 nights in Jul 2025

10/10 Excellent

ANGELIQUE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent close location to North Beach in a quiet safe setting. We loved the black out curtains, air conditioning, water cooler, fridge and excellent property manager, Alex who spoke perfect English and who was so helpful and accommodating.
Stayed 2 nights in Jul 2025

10/10 Excellent

viridiana

Stayed 4 nights in Jun 2025

6/10 Okay

Dina

Traveled with partner
Disliked: Property conditions & facilities
We reserved room 8 and received a text message that we were given room 4 which was closer to the street and noisy. We had specifically reserved a room towards the back of the property. No one at reception the whole time we were there. Coffee pot had no coffee filters. Overall the location is good next to Playa Norte but run down. Pillows were flat and uncomfortable.
Stayed 3 nights in Jul 2025

8/10 Good

Susan

Stayed 7 nights in Jun 2025

10/10 Excellent

lisa m

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet. Will go back again.
Stayed 4 nights in Jun 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Katherine

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We absolutely loved our stay at Paradise Suites. We were at another hotel with a beach view, but still elected to move here because of the convenience to Plays Norte and Hidalgo. We also appreciated having more amenities like the kitchenette, which was nice since we stayed a couple weeks. Great shower pressure with hot water was an upgrade for us too! The entire staff was great to work with! Alex was communicative and accommodating. Housekeeping did a great job ensuring clean rooms and fresh towels when we needed them. Grounds crew was always busy maintaining the place and the spa staff were friendly as we came in and out. Also, LOVED the pool. We will be back next year! Thanks Alex and team!
Stayed 4 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can I give 10 stars?

I really can't say enough wonderful things about Hotel Paradise Suites! Alex, the manager, is wonderful! Very responsive to questions before and during our stay. The place is lovely, great location, very comfortable. I kind of want to keep it a secret but also wish them great success. We'll definitely be booking again!
Stayed 4 nights in May 2025

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