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Hotel Secreto

4.0 star property
On beach with outdoor pool, near Isla Mujeres Ferry Terminal

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Photo gallery for Hotel Secreto

Beach/ocean view
Lobby sitting area
Lobby sitting area
On the beach
Executive -Fourth Floor king | Premium bedding, in-room safe, individually furnished, desk

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Sección Lote 11, Isla Mujeres, QROO, 77400
  • Place, Miguel Hidalgo
    ‪3 min walk‬
  • Place, North Beach
    ‪8 min walk‬
  • Place, Isla Mujeres Ferry Terminal
    ‪8 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪73 min drive‬

Room options

View all photos for Deluxe -Second & Third Floor King

Premium bedding, in-room safe, individually furnished, desk

Deluxe -Second & Third Floor King

10.0 out of 10
Exceptional
(14 reviews)
  • 441 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Executive -Fourth Floor king

Executive -Fourth Floor king | Premium bedding, in-room safe, individually furnished, desk

Executive -Fourth Floor king

10.0 out of 10
Exceptional
(1 review)
  • 441 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Superior- Ground Floor King

Premium bedding, in-room safe, individually furnished, desk

Superior- Ground Floor King

10.0 out of 10
Exceptional
(3 reviews)
  • 441 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

About the neighborhood

Isla Mujeres

Located in Centro - Supmza 001, Hotel Secreto is within a 5-minute walk of popular attractions such as West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and North Beach. This 4-star hotel welcomes guests with 12 rooms and conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • beach - 2 min walk - 0.1 miles
  • Miguel Hidalgo - 3 min walk - 0.2 miles
  • Isla Mujeres Cemetery - 6 min walk - 0.4 miles
  • North Beach - 8 min walk - 0.5 miles
  • Isla Mujeres Ferry Terminal - 8 min walk - 0.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 118 min drive

Restaurants

  • ‪Cañabar Beach Club - ‬5 min walk
  • ‪Stingray - ‬4 min walk
  • ‪Buho's - ‬4 min walk
  • ‪Lola Valentina - ‬4 min walk
  • ‪Guru Beach Club & Restaurant - ‬6 min walk

About this property

Hotel Secreto

On beach with outdoor pool, near Isla Mujeres Ferry Terminal
At Hotel Secreto, guests enjoy a full-service spa, an outdoor pool, and a gym. If you drive, take advantage of free parking. The front desk is staffed 24/7 to help with tours or tickets, luggage storage, and securing valuables. This beach hotel also has free WiFi in public areas.
Guests can expect to find free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Safes and desks are other standard amenities.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
The onsite spa has couples treatment room(s). Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the beach
  • Pool loungers

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must transfer via boat to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Secreto Isla Mujeres
Secreto Isla Mujeres
Secreto Hotel Isla Mujeres
Secreto Isla Mujeres
Hotel Secreto Hotel
Hotel Secreto Isla Mujeres
Hotel Secreto Hotel Isla Mujeres

Frequently asked questions

What can I see around Hotel Secreto?

This hotel is situated in Centro - Supmza 001 within a 10-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and North Beach. You'll also find Isla Mujeres Ferry Terminal and Isla Mujeres Cemetery less than a mile away.

Is there parking available at Hotel Secreto?

Yes, self parking is offered for free at the hotel.

Is there a spa at Hotel Secreto?

There is a full-service spa available for guests to enjoy and services include couples treatments and massages.

Does Hotel Secreto feature a casino at the property?

No, Hotel Secreto doesn't have a casino.

Will I find an indoor pool at Hotel Secreto?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Hotel Secreto a good place to stay for couples?

Amenities that appeal to couples at this beachfront hotel include premium bedding and a rainfall showerhead in each guestroom with some featuring ocean views.

Does Hotel Secreto have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Secreto have a restaurant that serves breakfast?

No, Hotel Secreto doesn't have a restaurant that serves breakfast.

Will Hotel Secreto allow pets to stay for free?

No, pets aren't allowed at Hotel Secreto.

Are there connecting rooms at Hotel Secreto?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Secreto?

The closest major airport to Hotel Secreto is Cancun Intl. Airport (CUN), which is 21.7 mi away (118 minutes by car).

Are there rooms with balconies at Hotel Secreto?

No, there aren't any guestrooms with balconies at Hotel Secreto.

Hotel Secreto Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 279 out of 325 reviews
Rating 8 - Good. 32 out of 325 reviews
Rating 6 - Okay. 7 out of 325 reviews
Rating 4 - Poor. 5 out of 325 reviews
Rating 2 - Terrible. 2 out of 325 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Tim

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Beach rocky, hotel good for price. Room comfortable and quiet.
Stayed 2 nights in Oct 2025

10/10 Excellent

CATHERINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a hidden gem, located a short walk from all the action and top beaches, but tucked away in a quiet alcove with a stunning pool that overlooks a deserted beach, which I had to myself whenever I wanted it. Everything is spotlessly clean. The lovely staff are super-friendly and helped with dinner recommendations, found a therapist to give me a massage within 10 minutes, even though it was the usual ladies day off and couldn’t be friendlier. The bar by the pool makes delicious (strong!) cocktails. The gym is quite basic (and very hot - give it 10 mins for the AC and all the fans to take effect!!!) but does what it needs to do (unless you’re after cardio). Loved it so much I stayed an extra night. Strong recommendation!
Stayed 2 nights in Oct 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are positive and very helpful. Only drawback is inability to snorkel off the beach (prohibited) but the pool is one of the nicest I've ever swam in. Rooftop bar is spectacular and the showers, beds and rooms are excellent. Will stay again next time, too. Great value for cost.
Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful. Beautiful property.
Stayed 4 nights in Aug 2025

10/10 Excellent

Monica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tucked away just off the main streets of downtown Isla Mujeres, Hotel Secreto is a true hidden gem. This secure, boutique hotel offers card-only access and a peaceful retreat from the island’s hustle and bustle. We stayed in a first-floor room with a private patio overlooking the pool and a partial view of the ocean. It featured a table, chairs, and a cozy lounging bed—the perfect spot to unwind. The pool was a nightly favorite for us, with just the right temperature to relax under the stars while listening to the gentle sound of ocean waves. We were even lucky enough to spot sea turtles nesting along the shore—truly unforgettable! The staff were friendly and helpful when approached, with small touches like opening the front door for us daily so we didn’t need to pull out our key card. The pool and rooftop bar attendants were also very kind and welcoming. While the hotel is quiet and restful, two small notes: the air fresheners used throughout are a bit strong, and the room could benefit from a ceiling or portable fan. That said, this hotel is an incredible value. The property is kept exclusive—only guests and rooftop bar patrons are allowed—which made it feel private and serene. We’ll absolutely be back when staying on the north end of the island. Highly recommended for couples or solo travelers seeking tranquility and charm.
Stayed 4 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Secluded Oasis

The hotel felt very secluded and had a nice sand beach area. Not a beach for swimming. Too rocky but you can walk along the sand to a nice swimming beach (Playa Norte). Nice spa for massages. Beautiful patio with lounge bed with an ocean view. Highly recommend booking an ocean view Rooftop restaurant/bar. Great view at sunset! Easy walk to shopping and dining. Can rent a golf cart which makes it nice!
Stayed 2 nights in Apr 2025

10/10 Excellent

delfina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Alec

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
If you’re looking for a quiet getaway but still want quick access to many dining options look no further! Hotel Secreto delivers everything it promises and more. The rooms and amenities are top notch, the staff is always willing to help, and the location lets you find your perfect balance between privacy and Isla’s bountiful nightlife. We loved our stay and will be staying here whenever we’re back!
Stayed 3 nights in May 2025

10/10 Excellent

Jose, MIAMI

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Hotel Secreto. Looking forward to visiting again.
Stayed 3 nights in May 2025

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secreto is now our home away from home! We go to Isla Mujeres at least once a year and we won’t stay anywhere else! The ladies at the desk are all amazing! Angel on the roof is great!
Stayed 3 nights in May 2025

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was delightful, and the staff couldn’t have been nicer. Unfortunately Isla Mujeres does not have great food. This is not my first time to the island. We tried three of the recommended restaurants. All were mediocre at best. Secreto is wonderful!
Stayed 3 nights in May 2025

8/10 Good

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We prefer this type of smaller resort feel. Secreto is in good condition, but you need to appreciate the modern style, sacrificing drawers / closet storage space.
Stayed 4 nights in May 2025

10/10 Excellent

Christen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot centrally located, staff was very accommodating. Close to all the downtown amenities and Playa Norte
Stayed 7 nights in Apr 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place great service and great food in the area.
Stayed 7 nights in Apr 2025

10/10 Excellent

Robert John

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a perfect way to spend our first ever vacation there. The staff was amazing and the property was conveniently located. If I had a wish for future enhancements I would add (1) Hot Tub, (2) Chair in room & (3) Clean and modernize Gym. All in all we loved our stay here.
Stayed 6 nights in Apr 2025

10/10 Excellent

Genesis

Stayed 6 nights in Apr 2025

10/10 Excellent

Irit

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 3 nights in Apr 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable 3 night stay - well worth paying the extra for a second floor balcony room. Welcome tranquil spot in an otherwise very touristed area. Short walking distance to the public beach, eateries and dive centre.
Stayed 2 nights in Jan 2025

10/10 Excellent

Chad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean and spacious. The staff was super friendly and helpful with local insight on shops restaurants.
Stayed 3 nights in Feb 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Well run upscale modern facility with pool and beach plus rooftop bar. Secluded yet very convenient to restaurant,bar,beach ans shopping. Very close to beginning of the malicòn.
Stayed 2 nights in Mar 2025

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel with stellar service and amenities. Even though the non-ocean view rooms are microscopically tiny and basic (no chair in the room because there is no room for anything beside the bed, no irons, no balcony, suitcase is wedged in front of closet area that is almost unusable because it’s so small and the bar to hang clothes on is so high it’s almost out of reach unless you are tall), I would still stay here again because it’s a perfect walkable location to Playa Norte and everything you want to access there, but also quiet and secluded feeling. Next time hopefully in one of the 12 ocean-front rooms, which book up fast.
Stayed 6 nights in Feb 2025

10/10 Excellent

Beatrice

Traveled with partner
Liked: Amenities
Just got back from a week long stay with my husband. I can’t say enough great things about the property. Clean, friendly, secluded, but close to the hustle and bustle. Felt very safe. Our room had a fridge and safe. Coffee and water refilled every day. We stayed in one of the standard rooms, no view but the room was still beautiful. We can’t wait to come back and stay in an ocean front room. Only place well stay on the island!
Stayed 5 nights in Mar 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

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