Hotel Paradise Suites

Hotel with free parking, a quick walk to North Beach

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

Hot stone massages, deep-tissue massages, Swedish massages

20 Tox Master (1 King) | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Overview
Rooms
Location
Policies

Very good

Popular amenities

Housekeeping
Pet friendly
Gym
Air conditioning
Kitchen

Explore the area

Carlos Lazo 14, Isla Mujeres, QROO, 77400

North Beach
‪5 min walk‬
Isla Mujeres Ferry Terminal
‪6 min walk‬
Dolphin Discovery
‪8 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪70 min drive‬

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Room options

Laptop workspace, blackout drapes, iron/ironing board, free WiFi

07 Kinish Jr (2 Queens)

Exceptional

452 sq ft
Sleeps 2
2 Queen Beds

02 Akbal Jr (2 Queen)

Exceptional

452 sq ft
Sleeps 2
2 Queen Beds

08 Itze Jr (2 Queens)

452 sq ft
Sleeps 2
2 Queen Beds

03 Zama Jr (1 King)

Good

452 sq ft
Sleeps 2
1 King Bed

01 Imox Jr (1 King)

Very good

452 sq ft
Sleeps 2
1 King Bed

05 Alotl Jr (2 Queens)

452 sq ft
Sleeps 2
2 Queen Beds

06 Litza Jr (2 Queens)

452 sq ft
Sleeps 2
2 Queen Beds

12 Balam Jr (1 King)

Exceptional

452 sq ft
Sleeps 2
1 King Bed

09 Teotl Jr (1 King)

Exceptional

452 sq ft
Sleeps 2
1 King Bed

10 Nicte Jr (1 King)

452 sq ft
Sleeps 2
1 King Bed

11 Mixtli Jr (2 Queens)

Exceptional

452 sq ft
Sleeps 2
2 Queen Beds

04 Ixchel Jr (2 Queens)

Exceptional

452 sq ft
Sleeps 2
2 Queen Beds

About the neighborhood

Isla Mujeres

Located in Centro - Supmza 001 within a short stroll of North Beach, Hotel Paradise Suites is within a 10-minute drive Shark Beach. This 3.5-star hotel has 12 guestrooms and offers a 24-hour gym, free in-room WiFi, and free self parking.

What's nearby

Miguel Hidalgo - 3 min walk - 0.2 miles
Isla Mujeres Cemetery - 3 min walk - 0.2 miles
North Beach - 5 min walk - 0.3 miles
Isla Mujeres Ferry Terminal - 6 min walk - 0.4 miles
Dolphin Discovery - 8 min drive - 4.0 miles

Getting around

Cancun Intl. Airport (CUN) - 117 min drive

Restaurants

‪Stingray - ‬2 min walk
‪Lola Valentina - ‬2 min walk
‪North Garden - ‬2 min walk
‪Snappers - ‬1 min walk
‪Los Burritos - ‬2 min walk

About this property

Hotel Paradise Suites

Hotel with free parking, a quick walk to North Beach

Hotel Paradise Suites features a 24-hour gym, free WiFi in public areas, and a 24-hour business center. If you drive, put free parking to good use. A multilingual staff is on hand to assist with tours or tickets, luggage storage, and securing valuables. Additional amenities include a computer station, a library, and express check-in.

32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include kitchenettes, balconies or patios, and private yards. Change of towels is available on request.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

Languages

English, Spanish

Similar properties

Pool
Restaurant
Air conditioning
Breakfast available

$104 nightly

Jul 3 - Jul 4

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
Onsite parking includes off-street options

Things to do

24-hour gym
Art gallery
Designer stores
Library
TV in common areas

Family friendly

Dining table
In-room kitchenette
In-room microwave
Living room
Mini-fridge
Separate bedroom

Conveniences

Guidebooks
Luggage storage
Safe at front desk
Virtual front desk

Guest services

Change of towels on request
Concierge services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Turndown service

Business services

24-hour business center
Computer station

Outdoors

Beach towels
Firepit
Garden
Outdoor furniture
Picnic area
Terrace

Spa

4 treatment rooms
Deep-tissue massages
Hot stone massages
In-room massages
Sports massages
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Tile flooring in room
Wheelchair accessibility
Wheelchair accessible (may have limitations)

Banquet hall
Communal living room
Designated smoking areas
Mosquito nets

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided

Entertainment

32-inch flat-screen TV with cable channels

Food and drink

Blender
Cookware, dishware, and utensils
Dining table
Freezer
Kitchenette
Microwave
Mini-fridge
Restaurant dining guides
Stovetop
Toaster

Air conditioning
Ceiling fan
Iron/ironing board
Laptop workspace
Living room
Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

There is no front desk at this property

Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; access will be through a private entrance

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Prior to arrival, you must complete online registration via a secure link

You will be asked to provide the property with a copy of your government-issued photo ID after booking

A virtual front desk provides assistance to guests

Guests are recommended to download the property's Whatsapp mobile app before check-in

Access methods

Key retrieval, private entrance

Pets

This property welcomes pets for free
Dogs and cats only
3 total (110 lbs is the maximum weight per pet)
Pets may not be left unsupervised
Restrictions apply
For more information, guests can reach out to the property at the number on the booking confirmation
Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts credit cards and debit cards; cash is not accepted

Long-term renters welcome

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property is professionally cleaned

Check-in: 4:00 PM—-anytime
Check-out: 11:00 AM
Minimum check-in age: 18

Checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
Guests must contact this property in advance to reserve cribs/infant beds.
This property accepts credit cards and debit cards. Cash is not accepted.
Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
The property is professionally cleaned.

Additional information about polices, regulations, and more:

Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
Long-term renters welcome.
There are no elevators.
No cribs or infant beds are available.
No rollaway or extra beds are available.
Noise-free rooms can't be guaranteed.

Property is also known as

Hotel Paradise Suites Isla Mujeres

Paradise Suites Isla Mujeres

Paradise Suites

Hotel Paradise Suites Hotel

Hotel Paradise Suites Isla Mujeres

Hotel Paradise Suites Hotel Isla Mujeres

Frequently asked questions

What can I see around Hotel Paradise Suites?

This hotel is situated in Centro - Supmza 001 within a 10-minute walk of North Beach and Isla Mujeres Ferry Terminal. You'll also find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Garrafon Natural Reef Park less than a mile away.

Will I be able to park at Hotel Paradise Suites?

Yes, self parking is offered for free at the hotel.

Is there a spa at Hotel Paradise Suites?

Spa services at the hotel include deep-tissue massages.

Does Hotel Paradise Suites include a casino?

No, Hotel Paradise Suites doesn't have a casino.

Is there an indoor pool at Hotel Paradise Suites?

No, there is no indoor pool at this hotel.

Is Hotel Paradise Suites good for couples?

Amenities that appeal to couples at this hotel include in-room massages, a kitchenette, and a turndown service.

Are there hot tubs at Hotel Paradise Suites?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Hotel Paradise Suites have a restaurant with a breakfast menu?

No, Hotel Paradise Suites doesn't have a restaurant that serves breakfast.

Does Hotel Paradise Suites allow pets to stay free of charge?

Yes, cats and dogs can stay for free at Hotel Paradise Suites.

Are there connecting rooms at Hotel Paradise Suites?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Paradise Suites?

The closest major airport to Hotel Paradise Suites is Cancun Intl. Airport (CUN), which is 21.6 mi away (117 minutes by car).

Are there rooms with balconies that I can book at Hotel Paradise Suites?

Yes, every guestroom at Hotel Paradise Suites comes with a balcony.

Hotel Paradise Suites Reviews

8.4

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

8/10 Good

Susan Karlins and David

Mar 17, 2025

Stayed 3 nights in Mar 2025

6/10 Okay

Terry

Traveled with partner

Feb 26, 2025

Disliked: Property conditions & facilities

Negatives : We did not have hot water the first day. Television did not work entire stay. Internet was very slow or some days limited access. Price did not equal value received. Positives: Very convenient to beach

Stayed 4 nights in Feb 2025

8/10 Good

KATHLEEN

Feb 24, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely little efficiency suite

These are great little efficiency apartments. The area they’re in is nice and quiet but still close to everything. Alex is a great care taker and most of the folks we met had been visiting for many years.

Stayed 6 nights in Feb 2025

8/10 Good

Phil

Traveled with partner

Feb 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location relative to Playa Norte and center of the action. Somewhat dated property with obvious efforts to modernize. Nice, attentive staff but management hard to access.

Stayed 3 nights in Feb 2025

10/10 Excellent

Jennifer

Traveled with partner

Feb 8, 2025

Liked: Staff & service, amenities, property conditions & facilities

We had a fabulous stay. It is within minutes of walking to restaurants, the beach and shopping. It is a little piece of paradise amongst the hustle and bustle of Playa Norte. Very quaint and quiet hotel on the north side. Alex the manager was extremely hospitable and friendly. Thank you and we will be back again.

Stayed 7 nights in Feb 2025

10/10 Excellent

Celeste, Newport News

Traveled with partner

Jan 29, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved the property. Everything I needed was within walking distance. Staff was very kind and helpful!

Stayed 4 nights in Jan 2025

10/10 Excellent

John

Traveled with partner

Jan 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A hidden little gem, very clean, modern and quiet. Close to the beaches and restaurants.

4/10 Poor

Janis

Traveled with partner

Jan 12, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel Paradise suites has so much potential as a property but, unfortunately, has apparently fallen into the sort of neglect you would expect to see in a two star or less property. On the positive side, the artwork spread throughout, from the check in area to the rooms, is really awesome and captivating. As for the Rose themselves, we were first shown to a room, which by the way we were paying more than $250 per night for, that was frighteningly rundown, including broken window blinds, appliances in the kitchenette that looked like they had been salvaged from a junkyard, no water dispenser and a back side courtyard, so to speak, that looked to be nothing more than a dumping place for broken down appliances and bathroom fixtures. We asked for and were – thankfully – moved to a larger room that seemed to have been cared for more, but we still lacking in such basic amenities as a single lamp, drinking water, coffee maker, and any cooking receptacle other than a small frying pan with no lid. Despite being instructed to put all toilet paper into the trashcan next to the trash, we did not see a housekeeper for the first three days of our visit, eventually removing the trash ourselves, asking for either a broom to sweep the sand from the floor or for the floor to be swept and hunting down a housekeeping cart to look for a new set of towels. We have nothing against rugged accommodations, if priced accordingly. Not the case here…

Stayed 4 nights in Jan 2025

10/10 Excellent

Catherine

Traveled with family

Jan 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Best hotel I’ve stayed at on the island. Just a few steps away from everything but still quiet. Massages available on the property, only yoga would make it better.

Stayed 6 nights in Dec 2024

8/10 Good

vicky

Jan 4, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

great location to walk around and see things

Stayed 7 nights in Dec 2024

2/10 Terrible

Verified traveler

Jan 2, 2025

Disliked: Cleanliness, property conditions & facilities, room comfort

Online pictures are very misleading and do not reflect the current condition of the property. Only good thing about property is the location to the beach.

Stayed 3 nights in Dec 2024

6/10 Okay

Kyle

Traveled with partner

Aug 12, 2024

Liked: Staff & service

Very strange but unique property. The room we had was an upgrade as there was construction near where the dual bed suites were located. To be honest, it seemed like the whole complex was under renovation at one point and they just gave up. Definitely needs some TLC and a bit of a modern upgrade on the rooms and common area. Some of the taps and other fixtures were slightly damaged or needed maintenance. The pillows and bed seem a little worn out and not the most comfortable, but a whole day in the sun makes quick work of being awake anyways. Distance from downtown Isla Mujeres and the north beach is unbeatable (unless you get a hotel on the actual beachfront). Alex (manager) was not always on site (or any staff), but was extremely friendly, helpful and always available via text or phone. Overall a generally positive experience, although there seem to be much nicer and more modern hotels with the same distance to the beach for comparable prices or less.

Stayed 5 nights in Aug 2024

10/10 Excellent

John

Aug 8, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend

Alex and the staff were great and very kind! Location was amazing. We appreciated having a larger fridge. Thank you!

Stayed 3 nights in Jul 2024

8/10 Good

Julie, Crystal

Traveled with partner

Aug 3, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

I would stay here again. Downside was that the pool was being worked on, but easy walking distance to the beach didn't matter if we had a pool. Staff was friendly, and we were able to book great massages on site. We felt safe and comfortable here and the room was very clean.

Stayed 2 nights in Apr 2024

10/10 Excellent

Christopher

Traveled with partner

Jul 31, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is a great place to stay and the manager Alex is a real gem. The property is beautiful and very clean. The room was nicely, decorated and extremely comfortable. The beds are great here. we love the pool, which is clean and beautiful. The hotel is about a block to beautiful Playa Norte, where the water is clear and incredible. There are restaurants within a block of Paradise suites. A big shout out to our housekeeper Ruth, who did an amazing job at keeping our unit clean. It is so nice to have a well equipped kitchen to make some meals. really a five star for us and the rates were very reasonable. Highly recommended.

Stayed 3 nights in Jul 2024

10/10 Excellent

Todd

Traveled with partner

Jul 25, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The manager is excellent!

Stayed 5 nights in Jul 2024

10/10 Excellent

Chandra

Traveled with group

Jul 24, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great! Alex was super-friendly and willing to take us to sunsets if we wanted to. Alex was always available if we needed anything. Would stay again!

Stayed 4 nights in Jul 2024

4/10 Poor

Verified traveler

Jun 21, 2024

Disliked: Property conditions & facilities, room comfort

Horrible! Nothing Like Pictures.

Very run down hotel. Grounds a mess. Trash, construction materials everywhere. No pool chairs, just falling down structures on stilts with dirty mattresses. Kleenex stuck in hole in wall above tv, ripped bath towels, dirty, stained couch. Water under doors into room when rained. Maid, Ruthie, did a good job with awful room.

Stayed 7 nights in Jun 2024

6/10 Okay

Erika

Jun 20, 2024

Liked: Cleanliness, staff & service

Stayed 11 nights in Jun 2024

8/10 Good

Mark, Concord

Traveled with partner

May 19, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

All good ! Will stay again!

Stayed 3 nights in May 2024

4/10 Poor

shalom, Brooklyn

May 12, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Not recommend

Stayed 2 nights in May 2024

6/10 Okay

Daniel

May 10, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service was awesome, we arrived very late and she was very accommodating and helped us with a small issue right away. The room was not as pictured but still nice. The pool was completely drained while we were there, wish we would have known this before we arrived, as it was one of the amenities we were really wanting. The location is very good.

Stayed 5 nights in Apr 2024

10/10 Excellent

Kristy, Greenbrier

May 1, 2024

Liked: Cleanliness, staff & service, amenities

It is a quiet, safe place to stay. Big rooms with a comfortable bed. Staff was accommodating and friendly. The manager lives on the property and was always just a text away. Only thing that was disappointing was the pool was out of commission for repairs. I would definitely stay there again.

Stayed 7 nights in Apr 2024

6/10 Okay

Melissa

Apr 7, 2024

Liked: Staff & service

Disliked: Cleanliness, room comfort

Stayed 6 nights in Apr 2024

2/10 Terrible

Ernest

Apr 6, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Broken femur bone and no refund.

I'm sorry to say I didn't get to stay at the resort. My review is soly based on the fact that I broke my femur bone 3wks. before check-in and they wouldn't refund my booking. I had doctor and surgery report to varify incident. I had doctors order to stay off leg with no bending for 6-8 wks. with a plate and screws in my leg. Very disappointing.

Stayed 3 nights in Mar 2024