Hotel Paradise Suites

3.5 star property

Choose dates to view prices

Photo gallery for Hotel Paradise Suites

Two wicker lounge chairs with white cushions and a small round table with coconuts and a drink.
Fitness facility
Mini-fridge, microwave, stovetop, toaster
20 Tox Master (1 King) | 1 bedroom, laptop workspace, blackout drapes, iron/ironing board
20 Tox Master (1 King) | 1 bedroom, laptop workspace, blackout drapes, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Gym

Explore the area

View in a map
Carlos Lazo 14, Isla Mujeres, QROO, 77400
  • Place, Miguel Hidalgo
    ‪2 min walk‬
  • Place, Isla Mujeres Cemetery
    ‪5 min walk‬
  • Place, North Beach
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪83 min drive‬

Room options

01 Imox Jr (1 King)

8.0 out of 10
Very good
(1 review)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

02 Akbal Jr (2 Queen)

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

03 Zama Jr (1 King)

7.0 out of 10
Good
(2 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

04 Ixchel Jr (2 Queens)

10.0 out of 10
Exceptional
(4 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

05 Alotl Jr (2 Queens)

  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

06 Litza Jr (2 Queens)

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

07 Kinish Jr (2 Queens)

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

08 Itze Jr (2 Queens)

  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

09 Teotl Jr (1 King)

9.6 out of 10
Exceptional
(5 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

10 Nicte Jr (1 King)

8.0 out of 10
Very good
(2 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

11 Mixtli Jr (2 Queens)

10.0 out of 10
Exceptional
(2 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

12 Balam Jr (1 King)

9.4 out of 10
Exceptional
(3 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Isla Mujeres

Located in Centro - Supmza 001 within a short stroll of North Beach, Hotel Paradise Suites is within a 10-minute drive Shark Beach. This 3.5-star hotel has 12 guestrooms and offers a 24-hour gym, free in-room WiFi, and free self parking.

What's nearby

  • Miguel Hidalgo - 2 min walk - 0.1 miles
  • beach near Centro - 2 min walk - 0.1 miles
  • Parador Fotográfico - 2 min walk - 0.1 miles
  • Isla Mujeres Cemetery - 5 min walk - 0.3 miles
  • North Beach - 6 min walk - 0.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 117 min drive

Restaurants

  • ‪Stingray - ‬2 min walk
  • ‪Rock Bar - ‬4 min walk
  • ‪Lola Valentina - ‬3 min walk
  • ‪Grill Garden - ‬1 min walk
  • ‪Mamma Rosa - ‬3 min walk

About this property

Hotel Paradise Suites

Hotel Paradise Suites features a 24-hour gym, free WiFi in public areas, and a 24-hour business center. If you drive, put free parking to good use. A multilingual staff is on hand to assist with tours or tickets, luggage storage, and securing valuables. Additional amenities include a computer station, a library, and express check-in.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include kitchenettes, balconies or patios, and private yards. Change of towels is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Things to do

  • 24-hour gym
  • Art gallery
  • Designer stores
  • Library
  • TV in common areas

Family friendly

  • Dining table
  • In-room kitchenette
  • In-room microwave
  • Living room
  • Mini-fridge
  • Separate bedroom

Conveniences

  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Virtual front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Beach towels
  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • 4 treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Communal living room
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Blender
  • Cookware, dishware, and utensils
  • Dining table
  • Freezer
  • Kitchenette
  • Microwave
  • Mini-fridge
  • Restaurant dining guides
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Whatsapp mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Key retrieval, private entrance

Pets

  • This property welcomes pets for free
  • Dogs and cats only
  • 3 total (110 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 35.19 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
Checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Hotel Paradise Suites Isla Mujeres
Paradise Suites Isla Mujeres
Paradise Suites
Hotel Paradise Suites Hotel
Hotel Paradise Suites Isla Mujeres
Hotel Paradise Suites Hotel Isla Mujeres

Frequently asked questions

What can I see around Hotel Paradise Suites?

This hotel is situated in Centro - Supmza 001, just steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and North Beach, and within a short walk of Isla Mujeres Ferry Terminal. You'll also find Garrafon Natural Reef Park and Isla Mujeres Cemetery less than a mile away.

How much does it cost to stay at Hotel Paradise Suites?

As of Jun 26, 2026, prices found for a 1-night stay for 2 adults at Hotel Paradise Suites on Jun 27, 2026 start from $182, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Hotel Paradise Suites?

Yes, self parking is offered for free at the hotel.

Is there a spa at Hotel Paradise Suites?

Spa services at the hotel include deep-tissue massages.

Does Hotel Paradise Suites include a casino?

No, Hotel Paradise Suites doesn't have a casino.

Is there an indoor pool at Hotel Paradise Suites?

No, there is no indoor pool at this hotel.

Is Hotel Paradise Suites a good place to stay for couples?

Amenities that appeal to couples at this hotel include in-room massages, a kitchenette, and turndown service.

Are there hot tubs at Hotel Paradise Suites?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Hotel Paradise Suites have a restaurant with a breakfast menu?

No, Hotel Paradise Suites doesn't have a restaurant that serves breakfast.

Does Hotel Paradise Suites allow pets to stay free of charge?

Yes, cats and dogs can stay for free at Hotel Paradise Suites.

Are there connecting rooms at Hotel Paradise Suites?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Paradise Suites?

The closest major airport to Hotel Paradise Suites is Cancun Intl. Airport (CUN), which is 21.6 mi away (117 minutes by car).

Are there rooms with balconies that I can book at Hotel Paradise Suites?

Yes, every guestroom at Hotel Paradise Suites comes with a balcony/patio.

Hotel Paradise Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 139 out of 234 reviews
Rating 8 - Good. 48 out of 234 reviews
Rating 6 - Okay. 22 out of 234 reviews
Rating 4 - Poor. 16 out of 234 reviews
Rating 2 - Terrible. 9 out of 234 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved stay there. Alex and stuff are amazing. Location is amazing. 3 min to the best beach in Isla. Definitely will go back.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in to on site massage and perfectly appointed rooms with a fantastic outdoor area at each unit. It was an excellent stay!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the location was amazing, and the staff is outstanding.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Harold

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay and close to the beach.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

slavisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice quite place steps from the one of the most beautifull beaches. If I come back to Isla Mujeres will stay here again.
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Fabiola

Liked: Staff & service
Disliked: Amenities
The rooms were a bit outdated, but for the price we paid it was acceptable. The property was very clean and the staff was friendly.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The location was perfect and staff were very friendly. The pool is small but clean. I would definitely return.
Stayed 7 nights in Mar 2026
Verified

4/10 Poor

Tom

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Close to the beach. Alex who runs the property is very attentive.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities
Clean, beautiful grounds, great pool
Stayed 1 night in Jan 2026
Verified

8/10 Good

Therese

Liked: Cleanliness, staff & service
Great location. Upkeep could be better the bathroom sink and shower head we’re very bad.
Stayed 10 nights in Mar 2026
Verified

10/10 Excellent

Joycelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect. 2 minute walk to the beach, restaurants all around. Once in hotel it is quite, clean, great air conditioning and HIT WATER fir a great shower after the beach. During my 9 day stay i had to work 5 days and thw wifi was always strong. I used the diningvtable as my workstation and this was perfect. I will be back for certain!
Stayed 9 nights in Mar 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay very much. Paradise Suites is a lovely hotel which offers tranquility, a great location and very helpful staff, especially Alex. The pool and grounds were relaxing and offer a great escape from the busy beach. We plan on a return trip!
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Close to everything you need. Quite and secluded, full fridge and kitchen amenities.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and cleaned daily. And the staff was excellent. Alex is a gem! The pool is really nice, and in excellent shape! It's not the Ritz, and doesn't claim to be the Ritz. You're small block from the beach, It's a great location, and right outside the hotel door, you have 2 excellent restaurants, and one amazing burger stand.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Stefani

Liked: Cleanliness, amenities, property conditions & facilities
This was an amazing stay! It is located right next to the beach and the Main Street with restaurants and shops. Friendly staff and great air conditioning unit. Would definitely stay again!
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

lisa m

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ac. Love this place.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alex made our stay great! Crazy that right in the midst of busy playa Norte you’d step into the property and instant serenity! Rooms were clean, spacious, and the location was unbeatable. Alex introduced us to the best food and friendly neighbors, and was there to help with anything we needed! We will be back!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, staff friendly i will stay again!
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Our second stay here and again it was fabulous. Steps away from North beach and within walking distance of downtown. We love it here because it’s quiet and peaceful and yet close to everything. Alex the manager is friendly and extremely helpful.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

DONALD

Liked: Cleanliness, amenities, property conditions & facilities
All was excellent
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect. Alex was awesome during the entire stay, answering every question we had. The place is about a block from north beach, which makes it ideal. Tons of food options within walking distance. We’ll be back!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Ivan

Liked: Cleanliness, amenities, property conditions & facilities
Our own sucluded spot in the middle of everything. Alex was amazing, always around if we needed her. 3 minute walk to the most beautiful beach you will never want to leave.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
The courtyard style of the property was interesting and cool. The room was spacious and very livable. They provided beach towels, which was nice. The staff were very accommodating. Many food and bar options right next to the property, with the beach only one block from the hotel. You can rent a golf cart for longer excursions just steps away from the hotel.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Lea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family had a lovely stayed & would definitely stay again if we’re revisiting Isla MUJERES. The location is perfect for the main beach & room are spacious with kitchen.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Serge

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is great. It is great value for what you pay for and it's anvoasis in the niddle of all the action. Everything you need ro want us walkeable. Closest beach is North Beach and that is the best one on the island. Staff were friendly and professional. Room was clean and everything worked great.
Stayed 4 nights in Dec 2025