Beloved Playa Mujeres - Couples Only All Inclusive

Adults-only beachfront property with 3 outdoor pools

VIP Access

Choose dates to view prices

Where to?

Dates

August 2025

September 2025

Relax by the ocean with lounge chairs and tables under thatched-roof umbrellas, surrounded by a pool and scenic views.

Enjoy stunning ocean views from your balcony amidst lush tropical surroundings.

Relax in a spacious room with a large bed, sitting area, and ocean-view balcony.

Relax by the serene pool surrounded by lush greenery and thatched-roof structures.

Relax in a hot tub with ocean views, surrounded by a pergola.

Overview
Rooms
Location
Policies

Popular amenities

Bar
All inclusive

Explore the area

Condominio Playa Mujeres, Playa Mujeres, Punta Sam, QROO, 77400

Playa Mujeres Golf Club
‪4 min drive‬
Isla Mujeres Ferry Terminal
‪45 min drive‬
North Beach
‪46 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪33 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
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Room options

1 bedroom, premium bedding, down comforters, pillowtop beds

Junior Suite with Round Jacuzzi

Exceptional

958 sq ft
Sleeps 2
1 King Bed

Swim Up Suite

Exceptional

1098 sq ft
Sleeps 2
1 King Bed

Junior Suite Ocean View

Exceptional

957 sq ft
Ocean view
Sleeps 2
1 King Bed

Ocean View Penthouse Ste w/plunge pool

2874 sq ft
Ocean view
Sleeps 2
1 King Bed

Ocean View Terrace Suite w/ Plunge Pool

Exceptional

1862 sq ft
Ocean view
Sleeps 2
1 King Bed

Casita Suite w/ Private Pool

Exceptional

1098 sq ft
Sleeps 2
1 King Bed

Two Story Casita Suite w Plunge Pool

Exceptional

1205 sq ft
Ocean view
Sleeps 2
1 King Bed

Terrace Suite With Plunge Pool

Exceptional

1862 sq ft
Sleeps 2
1 King Bed

Beachfront Casita Suite w/ Private Pool

1098 sq ft
Sleeps 2
1 King Bed

Beachfront Two Story Casita Suite w/ Plunge Pool

Wonderful

1206 sq ft
Beach view
Sleeps 2
1 King Bed

About the neighborhood

Punta Sam

Located in Playa Mujeres within a mile (2 km) of Punta Sam Ferry Terminal, Beloved Playa Mujeres - Couples Only All Inclusive is within a few miles (5 km) of other popular sights such as Playa Mujeres Golf Club. This 109-room, 5-star property has 3 outdoor pools along with a marina and a full-service spa.

What's nearby

Punta Sam Ferry Terminal - 19 min walk - 1.0 mile
Playa Mujeres Golf Club - 4 min drive - 2.0 miles
Isla Mujeres Ferry Terminal - 45 min drive - 5.2 miles
North Beach - 46 min drive - 5.4 miles
Dolphin Discovery - 50 min drive - 7.4 miles

Getting around

Cancun Intl. Airport (CUN) - 41 min drive

Restaurants

‪Hiroshi Bar - ‬6 min drive
‪World Café - ‬10 min drive
‪Don Fernando Lobby Bar - ‬8 min drive
‪Caprichos Villa del Palmar - ‬20 min walk
‪Davinos - ‬19 min walk

About this property

Beloved Playa Mujeres - Couples Only All Inclusive

Adults-only beachfront property with 3 outdoor pools

Beloved Playa Mujeres - Couples Only All Inclusive features a marina, a full-service spa, and 3 outdoor pools. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for MXN 3904.21 per vehicle roundtrip. The 24-hour front desk has multilingual staff ready to assist with tours/tickets and luggage storage. Other amenities at this adults-only property include a gym, free WiFi in public areas, and a hot tub.

55-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer jetted tubs, rainfall showers, hair dryers, and designer toiletries. Indoor private hot tubs, free minibar items, and furnished balconies are also standard.

3 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Beloved Spa has 14 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Awards and affiliations

Eco-Certified Property

This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

Relax by the ocean with a swim in the large pool, surrounded by sun loungers and shaded by thatched umbrellas.

On private beach
Pool
Hot Tub
All inclusive

$549 nightly

Aug 18 - Aug 19

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle on request for a surcharge
Limo/town car service
Free self parking on site
Free valet parking on site

Food and drink

5 restaurants
6 bars/lounges
A coffee shop/cafe
A poolside bar
A swim-up bar
Couples/private dining
Snack bar/deli

Restaurants on site

El Mar
La Isla Trattoria
Le Bisou
Lupita Steakhouse

Things to do

18-hole adjacent golf course
3 outdoor pools
Fitness classes
Full-service spa
Gym
Hot tub
Library
Parasailing
Pilates classes
Sailing
Yoga classes

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Luggage storage

Guest services

Concierge services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service

Outdoors

Beach towels
Garden
Marina
On the beach
Pool loungers
Terrace
Vegetable garden

Full-service spa

14 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Facials
Hot tub
Hydrotherapy
Manicures/pedicures
Massage
Sauna
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator (31 inch wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk (30 inches high)

10 buildings
4 floors
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Biodegradable drinking straws available
Built in 2009
Comprehensive recycling policy
Designated smoking areas
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Local culture and ecosystem education
No plastic drinking straws
Reusable tableware
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Down comforter
Hypo-allergenic bedding
Pillow menu
Pillowtop mattress
Premium bedding

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Jetted bathtub
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Slippers
Toothbrush and toothpaste
Towels provided

Entertainment

55-inch LED TV with premium satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar

Air conditioning (climate-controlled)
Ceiling fan
Cleaning products are eco-friendly
Composting
Desk
Energy-saving switches in guestrooms
Laptop-compatible safe
LED lighting
Phone
Recycling
Separate sitting area
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Children and extra beds

Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Airport shuttle fee: MXN 3904.21 per vehicle (roundtrip, maximum occupancy 2)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A credit card for incidental charges and a government-issued photo ID may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products.
Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
No cribs or infant beds are available.
No rollaway or extra beds are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Beloved Hotel

Beloved Hotel All Inclusive

Beloved Hotel Playa Mujeres

Beloved Hotel Playa Mujeres All Inclusive

Beloved Playa Mujeres

Playa Mujeres Beloved Hotel

Beloved Playa Mujeres Excellence Group All Inclusive

Beloved Excellence Group All Inclusive

Beloved Playa Mujeres Excellence Group

Beloved Excellence Group

Beloved Playa Mujeres Excellence All Inclusive AdultsOnly

Beloved Excellence All Inclusive AdultsOnly

Beloved Playa Mujeres Excellence AdultsOnly

Beloved Excellence AdultsOnly

Beloved Playa Mujeres by Excellence Group All Inclusive

The Beloved Hotel Playa Mujeres All Inclusive

Beloved Playa Mujeres by Excellence Group

Beloved Mujeres Excellence In

Beloved Playa Mujeres Couples Only All Inclusive

Beloved Playa Mujeres - Couples Only All Inclusive Punta Sam

Frequently asked questions

Can I book all-inclusive rate plans at Beloved Playa Mujeres - Couples Only All Inclusive?

Beloved Playa Mujeres - Couples Only All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include snorkeling, kayaking, and soccer.

How much does it cost to stay at Beloved Playa Mujeres - Couples Only All Inclusive?

As of Aug 3, 2025, prices found for a 1-night stay for 2 adults at Beloved Playa Mujeres - Couples Only All Inclusive on Aug 10, 2025 start from $492.36, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Beloved Playa Mujeres - Couples Only All Inclusive?

Beloved Playa Mujeres - Couples Only All Inclusive offers free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

What's there to do near Beloved Playa Mujeres - Couples Only All Inclusive?

This property is situated in Playa Mujeres within a short 6-minute walk of Mujeres Beach. You'll also find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Ultramar Ferry Puerto Juárez within a short drive.

Is there parking available at Beloved Playa Mujeres - Couples Only All Inclusive?

Yes, valet parking and self parking are offered for free at the all-inclusive property.

Is there a spa available at Beloved Playa Mujeres - Couples Only All Inclusive?

The Beloved Spa is the property's spa and services include body wraps, aromatherapy, massages, and mani/pedis.

Does Beloved Playa Mujeres - Couples Only All Inclusive include a casino on the premises?

No, Beloved Playa Mujeres - Couples Only All Inclusive doesn't have a casino.

Is there an indoor pool at Beloved Playa Mujeres - Couples Only All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools and a hot tub.

What amenities will couples enjoy at Beloved Playa Mujeres - Couples Only All Inclusive?

This adults-only all-inclusive property offers many amenities for couples such as 3 outdoor pools and a poolside bar with some guestrooms featuring private pools.

Does Beloved Playa Mujeres - Couples Only All Inclusive have a hot tub?

Yes, this all-inclusive property features private indoor spa tubs in all guestrooms.

Does Beloved Playa Mujeres - Couples Only All Inclusive have a restaurant with a breakfast menu?

Yes, Beloved Playa Mujeres - Couples Only All Inclusive has 5 restaurants, and serves breakfast for a surcharge.

Does Beloved Playa Mujeres - Couples Only All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Beloved Playa Mujeres - Couples Only All Inclusive.

Does Beloved Playa Mujeres - Couples Only All Inclusive have connecting rooms?

No, there aren't connecting guestrooms at this all-inclusive property.

Where is the closest airport to Beloved Playa Mujeres - Couples Only All Inclusive?

The closest major airport to Beloved Playa Mujeres - Couples Only All Inclusive is Cancun Intl. Airport (CUN), which is 17.6 mi away (41 minutes by car).

Are there rooms with balconies that I can book at Beloved Playa Mujeres - Couples Only All Inclusive?

Yes, every guestroom at Beloved Playa Mujeres - Couples Only All Inclusive comes with a furnished balcony with some featuring ocean or garden views.

Beloved Playa Mujeres - Couples Only All Inclusive Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

2/10 Terrible

Salvatore

Traveled with partner

May 5, 2025

Liked: Staff & service

This resort is not 4-5 stars as advertised. Food was ok nothing to brag about. Beds and pillows in this place are so hard and uncomfortable. Food options were average at best. So if you want an average place with below average food this is your place.

Stayed 4 nights in Apr 2025

10/10 Excellent

Carleen

May 4, 2025

Stayed 5 nights in Apr 2025

10/10 Excellent

Gabrielle

May 4, 2025

Stayed 5 nights in Apr 2025

10/10 Excellent

Veronica

Traveled with partner

May 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent service, beautiful and spacious rooms! Clean everywhere. The staff were excellent and very accommodating!!! Great food and very romantic atmosphere!

Stayed 7 nights in Apr 2025

10/10 Excellent

Jennifer

Traveled with partner

May 3, 2025

Liked: Cleanliness, staff & service

The resort was better than we’d hoped for. Yes, it’s a little older but maintained well and very clean. Literally everyone we encountered on staff was friendly and helpful.

Stayed 3 nights in Apr 2025

10/10 Excellent

Felix

Apr 30, 2025

Stayed 10 nights in Apr 2025

10/10 Excellent

Yorgos

Apr 29, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent property

Stayed 3 nights in Apr 2025

10/10 Excellent

Uwe

Traveled with partner

Apr 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The food was not as exceptional as everything else

Stayed 5 nights in Apr 2025

10/10 Excellent

Joe

Traveled with partner

Apr 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Quiet and restful resort. A perfect couples get away

Stayed 5 nights in Apr 2025

10/10 Excellent

Stephanie, Aurora

Traveled with partner

Apr 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everyone who works here are truly amazing people!! They all seem to love their jobs and go far and beyond to make sure your stay is the best you've ever had anywhere. From the time we stepped foot out of our private car to meet Christian our host/concierge/bellman/anything you need man (seriously the best), welcoming drinks, to checkin in and led up to our Junior Ocean View Suite. Every night there was truly special for us and the food was amazing at every single place we ate. Even the beach snacks and Caffeto were outstanding!!! We will definitely be returning here again as it has become one of our favorite locations now. We missed out on trying their spa services but used the gym facilities which were fabulous too. Thanks again for taking such great care of us.

Stayed 5 nights in Apr 2025

10/10 Excellent

Mellissa Lynn

Traveled with partner

Apr 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

If you are a couple looking for a quiet and peaceful vacation, this is the resort for you! I’ve stayed at other Excellence resorts (in Playa Mujeres and Riviera Cancún), and this one by far was the most chill. Service was great! Oscar on the beach kept the food and drinks coming as needed and Marisol ensured that there were FUN, daily activities for those who wanted a little more! (Although we did not receive our hat for winning the guacamole championship!) - overall, we had a great time! It was clean, quiet and the food was really very good.

Stayed 5 nights in Apr 2025

2/10 Terrible

Melanie Anne

Traveled with partner

Apr 21, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This establishment is failing. The dusgusting smell of sewage, there was only one poor that was not clean, there is no beach. The water front area is barely a cove and the seating is torn up and dirty.

Stayed 3 nights in Apr 2025

10/10 Excellent

Ghazal

Traveled with group, Traveled with family

Apr 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent and efficient service. Quality of food was also great!

Stayed 4 nights in Apr 2025

6/10 Okay

FATEN

Traveled with partner

Apr 20, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The best part about this resort was the staff. Every single one of them goes above and beyond to make you happy. I just won’t go back because there isn’t much to do. Entertainment needs to be better. They should have more games around the pool to keep guest busy. As far as the food, it was really good but I just wished they also had a buffet at lunch with a salad bar. The property is beautiful and well maintained.

Stayed 2 nights in Apr 2025

10/10 Excellent

Francisco Javier, Ventura

Traveled with partner

Apr 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My wife and I stayed at this resort for our honeymoon. We had an amazing time. Highly recommend.

Stayed 7 nights in Apr 2025

10/10 Excellent

Nikko

Apr 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beloved is a beautiful property, it was nice and quiet which we loved. Staff were all extremely friendly and helpful. Would absolutely return.

Stayed 3 nights in Apr 2025

10/10 Excellent

Joseph

Apr 16, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great staff

Stayed 3 nights in Mar 2025

10/10 Excellent

Blaine

Traveled with partner

Apr 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great resort. Ideal for couples wanting a relaxing vacation

Stayed 4 nights in Apr 2025

10/10 Excellent

Thai

Traveled with partner

Apr 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The stay at Beloved EXCEEDED expectations. From the welcome out of the shuttle to the property grounds and food. We felt very pampered and relaxed during our stay. ALL the staff were wonderful and attentive. The stand-out for us was the Spa- incredible. We also loved the bike tour with Marisol! So fun to get out and see a few things. If you are looking for a relaxed and high end stay with your loved one- I would definitely recommend Beloved!

Stayed 5 nights in Apr 2025

10/10 Excellent

Akshay Nileshkumar

Apr 11, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Apr 2025

10/10 Excellent

Ashlee

Traveled with partner

Apr 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We needed a quiet adult getaway and found this beautiful boutique hotel on here!! Couples only & all inclusive. I always wanted a swim up suite & it didn’t disappoint in any way. We had the hydrotherapy 30 min session & added the three upgrades. It was worth every minute & penny spent. The most relaxed I’ve been in a long time. Regina was amazing and explained every step of the hydrotherapy part. One day we never left the room! Stayed outside in the sun or shade all day & ordered room service, which is available 24/7!! Food was great and the staff is amazing.

Stayed 3 nights in Apr 2025

8/10 Good

Desiree

Apr 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Feb 2025

10/10 Excellent

Roman

Traveled with partner

Apr 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Calm peaceful time slowed down, everything was perfect but food was okay. Beach food was the best

Stayed 6 nights in Mar 2025

6/10 Okay

Kyle

Traveled with partner

Apr 3, 2025

Liked: Cleanliness, staff & service

This hotel is not a 5-star hotel. More like a 3-star. It had the building exterior recently renovated and the staff was nice but the room interiors are drab and dining options were limited. We’ve been to many 5-star all inclusive resorts and this didn’t live up to the standards we expect for the price tag. I would suggest checking out Le Blanc instead.

Stayed 3 nights in Mar 2025

10/10 Excellent

Emily

Traveled with group, Traveled with partner

Apr 2, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

What an absolutely WONDERFUL place to stay! Probably the best hotel I’ve stayed at as far as full circle 5-star aspects such as the rooms, the cleanliness, the staff, etc. every single employee we interacted with was nothing but kind and gracious

Stayed 4 nights in Mar 2025