Cairns and Barrier Reef Vacation Packages

Well I've never been to a hotel with a queen bed and only 2 pillows my husband went twice to ask for extra pillows and never got them not a good sleep we have been to many hotels and we'll we won't be going here again

We have stayed at Reef House several times and parts of it are starting to look a little tired. The tracks for the sliding doors - to balcony, bathroom and cupboards- need servicing or replacing. Geneeal maintenance is lacking in parts. Having recently stayed at a newly refurbushed hotel at Noosa this would probably be our preferencecrather than returing to Reef Housre

Friendly and helpful staff. Beautiful gardens and apartment.

Amazing location the beach is right at your doorstep. Great staff great setup highly recommend

We stayed for two nights in August, we were there for a Great Barrier Reef tour, so didn’t spend much time in the hotel itself or using the amenities. We got an uber from the airport, there were taxis and Ubers available quite readily. Staff were beyond helpful and friendly on arrival, a real credit to the hotel. We arrive at around 10am and the room was ready and they gave us the key, they said they upgraded us, but I couldn’t tell what the difference was? The room size maybe? We were ground floor by the pool, and people could see in the doors from their loungers. You can also hire ‘beach towels’ ($5) but I would argue the size of them was questionable for that! The room was very clean and large but felt dated. It suited what we needed it for however, but if we were there longer I think that we would have been disappointed. Very close to the beach, a selection of restaurants and a corner shop for essentials, the staff told us how to get to the shops via bus, so we got some supplies. There is a tv in the room, plus some kitchen equipment which was helpful, we only used the fridge however. I did have to move the temperature of that to cold when we arrived, as someone had it running on its highest, which was close to warm, so check that when you arrive. Would we stay again - yes, it was value for money, but only if it were for a couple of days. The hotel is well located, the beach is beautiful and the grounds seemed well maintained.