Pacific Hotel Cairns

4.5 star property
Luxury hotel with a 24-hour front desk and an outdoor pool

Choose dates to view prices

Photo gallery for Pacific Hotel Cairns

Reception
Superior King Balcony Room | 1 bedroom, in-room safe, blackout drapes, iron/ironing board
Aerial view
View from room
Executive Luxury Suite | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
Corner Esplanade And Spence Street, Cairns, QLD, 4870
  • Cairns Esplanade
    ‪1 min walk‬
  • Cairns Marlin Marina
    ‪5 min walk‬
  • Cairns Central Shopping Centre
    ‪10 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪9 min drive‬

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Room options

Deluxe King Balcony Room

  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Executive Luxury Suite

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Superior King Balcony Suite

  • 549 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Executive King Room

  • 236 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Superior King Balcony Room

  • 291 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Cairns

Located in Cairns Central Business District, Pacific Hotel Cairns is adjacent to Cairns Esplanade and within a 10-minute walk of other popular attractions like Cairns Night Markets. This 4.5-star hotel has 207 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Cairns Esplanade - 1 min walk - 0.0 miles
  • Cairns Marlin Marina - 5 min walk - 0.3 miles
  • Cairns Night Markets - 5 min walk - 0.3 miles
  • Cairns Convention Centre - 8 min walk - 0.5 miles
  • Cairns Central Shopping Centre - 10 min walk - 0.6 miles

Getting around

  • Cairns Station - 14 min walk
  • Cairns Intl. Airport (CNS) - 13 min drive

Restaurants

  • ‪Hilton Executive Lounge - ‬2 min walk
  • ‪Dundee's Restaurant on the Waterfront - ‬4 min walk
  • ‪Horizon Club - ‬3 min walk
  • ‪Bang & Grind the Esplanade - ‬4 min walk
  • ‪Corea Corea - ‬3 min walk

About this property

Pacific Hotel Cairns

Luxury hotel with a 24-hour front desk and an outdoor pool
Guests of Pacific Hotel Cairns enjoy features like an outdoor pool, free WiFi in public areas, and laundry facilities. Self parking is available for AUD 15 per day. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, tours or tickets, and securing valuables. Other amenities at this luxury hotel include a vending machine and a water dispenser.
Guests can expect to find free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and safes are other standard amenities. Housekeeping is available once per stay.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Italian, Japanese, Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (AUD 15 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: AUD 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bushfire Flame Grill

Things to do

  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.98 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 70.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 25 per person
  • Uncovered self parking fee: AUD 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 70.0 per day
  • Credit card charges are subject to a surcharge of 1.98 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns International Hotel
Pacific Cairns International Hotel
Pacific International Cairns
Pacific International Hotel Cairns
Pacific Hotel Cairns
Pacific Cairns
Hotel Pacific International
Hotel Pacific International
Pacific Hotel Cairns Hotel
Pacific Hotel Cairns Cairns
Pacific Hotel Cairns Hotel Cairns

Frequently asked questions

Is free cancellation available at Pacific Hotel Cairns?

Pacific Hotel Cairns offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

What is there to do around Pacific Hotel Cairns?

This hotel is situated in Cairns Central Business District, just steps from Cairns Esplanade and Reef Fleet Terminal, and within a short walk of Cairns Marlin Marina. You'll also find Cairns Central Shopping Centre and Reef Hotel Casino less than a mile away.

Is parking available on site at Pacific Hotel Cairns?

Yes, uncovered parking is offered for AUD 15 per day. Though parking is limited, accessible parking is also available.

Does Pacific Hotel Cairns include a casino?

No, Pacific Hotel Cairns doesn't have a casino.

Is there an indoor pool at Pacific Hotel Cairns?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Pacific Hotel Cairns a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Pacific Hotel Cairns have a hot tub?

No, this hotel doesn't have a spa tub.

Does Pacific Hotel Cairns have a restaurant with a breakfast menu?

Yes, Pacific Hotel Cairns serves buffet breakfast for a surcharge each morning at Bushfire Flame Grill.

Does Pacific Hotel Cairns allow pets to stay free of charge?

No, pets aren't allowed at Pacific Hotel Cairns though service animals are welcome.

Are there connecting rooms at Pacific Hotel Cairns?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Pacific Hotel Cairns?

The closest major airport to Pacific Hotel Cairns is Cairns Intl. Airport (CNS), which is 4.2 mi away (13 minutes by car).

Are there rooms with balconies that I can book at Pacific Hotel Cairns?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy ocean or park views.

Pacific Hotel Cairns Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 493 out of 1006 reviews
Rating 8 - Good. 334 out of 1006 reviews
Rating 6 - Okay. 115 out of 1006 reviews
Rating 4 - Poor. 38 out of 1006 reviews
Rating 2 - Terrible. 26 out of 1006 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ilan, West Palm Beach

Stayed 1 night in Apr 2025

10/10 Excellent

Ilan, West Palm Beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Good value. Staff was very accommodating.
Stayed 2 nights in Apr 2025

10/10 Excellent

kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location great service reasonable price
Stayed 2 nights in Mar 2025

10/10 Excellent

Forrest

Stayed 2 nights in Mar 2025

2/10 Terrible

Angela

Requested the early check in (8-11) arrived early as no response provided and sat a waited in the lounge until 2:00! The regular check in time. Expedia showed a much nicer view from the balcony. We got the parking lot.
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

Misaki

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location! Super convenient to go everywhere. The first night there was a wifi connection issue but overall everything was good. Clean room, friendly staff. It was amazing to see from the balcony so many bats flying in the sky in the evening. We will come back again!
Stayed 1 night in Feb 2025

4/10 Poor

Bev

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
Very outdated. Not clean. Even found a pill! In our room on top of a coffee cup!
Stayed 3 nights in Mar 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
We chose this hotel for it location because it is a short walk to the main marina where all the great barrier boats leave from! (We booked two tours of the reef). It was also convenient for going to shops, restaurants and grocery store. Very walkable! The lobby gave off a different atmosphere than the hallways of upper floors. Based on the website, we were expecting the rooms to look a little different, the rooms seemed partially renovated. But the staff really made up for any issues we had. David at the reception desk was very attentive! The outdoor pool was very nice and pleasant. I would book this place in a heartbeat especially once renovations are completed!
Stayed 4 nights in Feb 2025

8/10 Good

Irene

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
On arrival there was no toilet paper and the button on the toilet kept getting stuck down. Room was serviced every day
Stayed 3 nights in Mar 2025

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Albert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff are very friendly and accommodating.
Stayed 2 nights in Feb 2025

10/10 Excellent

Alexander

Stayed 1 night in Feb 2025

10/10 Excellent

Dave

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was great and in a good location.
Stayed 5 nights in Feb 2025

10/10 Excellent

Ivan

Stayed 1 night in Feb 2025

10/10 Excellent

Roger

Stayed 2 nights in Oct 2024

6/10 Okay

Simranjit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Cara

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Gareth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a great location, would happily stay there next time im in Cairns.
Stayed 2 nights in Feb 2025

8/10 Good

Zoran

Stayed 1 night in Feb 2025

8/10 Good

Sabrina

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort

Upgrade

Had to pay for an upgrade as the room I was given had water running down the wall from the air-conditioning unit
Stayed 3 nights in Feb 2025

4/10 Poor

Kevin

Stayed 2 nights in Feb 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms looked brand new with an enormous bathroom, a wonderfully comfortable bed and good block out curtains. Right on the esplanade and across the road from the Casino.
Stayed 1 night in Feb 2025

8/10 Good

Gensuke

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025