Pacific Hotel Cairns

4.5 star property

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Photo gallery for Pacific Hotel Cairns

Executive Luxury Suite | In-room safe, blackout drapes, iron/ironing board, free WiFi
Superior King Balcony Suite | Balcony view
Lobby sitting area
Reception
Premium Balcony Suite | In-room safe, blackout drapes, iron/ironing board, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
Corner Esplanade And Spence Street, Cairns, QLD, 4870
  • Place, Cairns Esplanade
    ‪1 min walk‬
  • Place, Cairns Marlin Marina
    ‪5 min walk‬
  • Place, Cairns Night Markets
    ‪5 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪9 min drive‬

Room options

Superior King Balcony Room

8.4 out of 10
Very good
(87 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Deluxe King Balcony Room

8.6 out of 10
Excellent
(47 reviews)
  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Superior King Balcony Suite

9.0 out of 10
Wonderful
(29 reviews)
  • City view
  • 534 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Executive Luxury Suite

8.4 out of 10
Very good
(7 reviews)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Executive King Room

8.8 out of 10
Excellent
(55 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Premium King Balcony Room

  • Sea view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Balcony Suite

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Twin Balcony Room

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Cairns

Located in Cairns Central Business District, Pacific Hotel Cairns is adjacent to Cairns Esplanade and within a 10-minute walk of other popular attractions like Cairns Night Markets. This 4.5-star hotel has 207 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Cairns Esplanade - 1 min walk - 0.0 miles
  • Reef Fleet Terminal - 2 min walk - 0.1 miles
  • Cairns Marlin Marina - 5 min walk - 0.3 miles
  • Cairns Night Markets - 5 min walk - 0.3 miles
  • Cairns Convention Centre - 8 min walk - 0.5 miles

Getting around

  • Cairns Station - 14 min walk
  • Cairns Intl. Airport (CNS) - 13 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Dundees on the Waterfront - ‬4 min walk
  • ‪Hilton Executive Lounge - ‬2 min walk
  • ‪Horizon Club - ‬3 min walk
  • ‪Bar 36 - ‬1 min walk

About this property

Pacific Hotel Cairns

Guests of Pacific Hotel Cairns enjoy features like an outdoor pool, free WiFi in public areas, and laundry facilities. Self parking is available for AUD 15 per day. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, tours or tickets, and securing valuables. Other amenities at this luxury hotel include a water dispenser and a vending machine.
Guests can expect to find free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and safes are other standard amenities. Housekeeping is available once per stay.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (AUD 15 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: AUD 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bushfire Flame Grill

Things to do

  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.98 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 70.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 25 per person
  • Uncovered self parking fee: AUD 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 70.0 per day
  • Credit card charges are subject to a surcharge of 1.98 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns International Hotel
Pacific Cairns International Hotel
Pacific International Cairns
Pacific International Hotel Cairns
Pacific Hotel Cairns
Pacific Cairns
Hotel Pacific International
Hotel Pacific International
Pacific Hotel Cairns Hotel
Pacific Hotel Cairns Cairns
Pacific Hotel Cairns Hotel Cairns

Frequently asked questions

Is free cancellation available at Pacific Hotel Cairns?

Pacific Hotel Cairns offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Pacific Hotel Cairns?

As of Mar 15, 2026, prices found for a 1-night stay for 2 adults at Pacific Hotel Cairns on Apr 15, 2026 start from $118, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Pacific Hotel Cairns?

This hotel is situated in Cairns Central Business District, just steps from Cairns Esplanade and Reef Hotel Casino, and within a short walk of Reef Fleet Terminal. You'll also find Esplanade Lagoon and Cairns Night Markets less than a mile away.

Is parking available on site at Pacific Hotel Cairns?

Yes, uncovered parking is offered for AUD 15 per day. Though parking is limited, accessible parking is also available.

Does Pacific Hotel Cairns include a casino?

No, Pacific Hotel Cairns doesn't have a casino.

Is there an indoor pool at Pacific Hotel Cairns?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Pacific Hotel Cairns?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Pacific Hotel Cairns?

No, this hotel doesn't have a spa tub.

Does Pacific Hotel Cairns have a restaurant with a breakfast menu?

Yes, Pacific Hotel Cairns serves buffet breakfast for a surcharge each morning at Bushfire Flame Grill.

Does Pacific Hotel Cairns allow pets to stay free of charge?

No, pets aren't allowed at Pacific Hotel Cairns though service animals are welcome.

Are there connecting rooms at Pacific Hotel Cairns?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Pacific Hotel Cairns?

The closest major airport to Pacific Hotel Cairns is Cairns Intl. Airport (CNS), which is 4.2 mi away (13 minutes by car).

Are there rooms with balconies at Pacific Hotel Cairns?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy ocean or mountain views.

Pacific Hotel Cairns Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 490 out of 1002 reviews
Rating 8 - Good. 319 out of 1002 reviews
Rating 6 - Okay. 120 out of 1002 reviews
Rating 4 - Poor. 42 out of 1002 reviews
Rating 2 - Terrible. 31 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness
Nice clean room ..unfortunately toilet seat very noisy . Reported to receptionist on check out
Stayed 1 night in Dec 2025

10/10 Excellent

Fuchi

Stayed 2 nights in Dec 2025

8/10 Good

Alan

Stayed 5 nights in Nov 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
The room was clean, comfortable and spacious. Bathroom particularly could use a spruce up but a great hotel.
Stayed 1 night in Dec 2025

6/10 Okay

Colin

Liked: Cleanliness, amenities, property conditions & facilities
Bed was as hard as a Tom Cats head. Staff were very nice though. Rooms are looking a little tired
Stayed 1 night in Dec 2025

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and convenient. Nice staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I saw some reviews that made me question my choice to stay here, but we had zero problems (well, the bathtub faucet was slow (shower was fine) but I'm not going to get upset about that). Bathroom was very nice. Main part of room was excellent. We had room 902 and it was a spectacular view of just about everything. I do recommend the better/larger room because you get an excellent lania. We sat there for two or three hours and watched a wedding on the party deck of the Hilton a block away. Later spectacular fireworks (which I'm sure was part of the wedding), followed by birds nesting for the night in the trees of the psrk next door, and then the emergrnce of the five foot wing span fruit bats (who do scream at each other through the night, so if you're a light sleeper bring some ear plugs). One of the prime benefits of staying here is you're one block away from the Green Island tour operators. Green Islsnd is amazing. We did the Seawalk (don a helmet that allows you to breath normal, wear your glasses, keep your head mostly dry, and see reef life). We then went snorkeling and thoroughly enjoyed that. THEN we jumped in the fresh water pool and lounged around for a few hours before getting back on the catamaran to get back to Cairns. At the entrance to the jetty is a restaurant named Dundees (yeah, named after you know who). One of the most extensive menus we've ever seen. Try the Hop Rock (kangsroo you cook on a lava rock at your table), or the Crocodile Rock. We're 66 and 68.
Looking over to tour center and view of lania
Looking across park toward ferris wheel
Stayed 2 nights in Nov 2025

8/10 Good

Geraldine

Traveled with family
Liked: Cleanliness, staff & service
The property was nice and clean with good amenities. It was 3.5 star quality as the hotel room is a little dated with the bare essentials. While there is not much in the hotel itself, the proximity to shops, cafes and restaurants is perfect. Great location to jetty and very central. The pool is fine and the service from all staff was lovely. Comfortable and affordable which is all we needed. Would stay again as it was still nice.
Stayed 3 nights in Nov 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities
Lovely room, great view to the marina and sea. Excellent location close to marina and many restaurants and the esplanade lagoon!
Stayed 2 nights in Nov 2025

10/10 Excellent

Lisa, Lilburn

Stayed 1 night in Nov 2025

10/10 Excellent

Ross

Stayed 1 night in Nov 2025

10/10 Excellent

Rosemin

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel walking distance to main areas
Stayed 2 nights in Nov 2025

6/10 Okay

Damian

Stayed 5 nights in Nov 2025

8/10 Good

Morten

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Ok hotell just like You would expect it to be, not great, nothing bad. We chose it mainly due to the combination of distance to the Reef Terminal, vacancy and ok price.
Stayed 2 nights in Nov 2025

4/10 Poor

Abbie, Cosgrove

Traveled with partner
Disliked: Amenities
Could not turn out the lights, the alarm went off in the middle of the night, and despite turning down volume, it went off again. Building feels a bit neglected, and the parking was not safe or protected.
Stayed 1 night in Nov 2025

10/10 Excellent

Sam

Stayed 3 nights in Nov 2025

4/10 Poor

Brandon

Traveled with family
Liked: Cleanliness, amenities
We had a traveler become sick on check-in day, and asked for our room a couple hours early so they could rest. We said any room, even if it wasn’t the type of room we booked, would be fine. The front desk said they would contact housekeeping to expedite a room, but left us waiting nearly two hours before we could check-in, finally giving us a room only about 30 min before the regular check-in time. I understand we were attempting to check-in early, but I have trouble believing that not a single room in the hotel was ready more that 30 min before their check-in time of 2PM (on a weekday no less). It just seemed like our needs and extenuating circumstances were not prioritized at all.
Stayed 2 nights in Nov 2025

10/10 Excellent

Chris T

Liked: Cleanliness, staff & service, amenities
Great location, Clean room, Good price!
Stayed 3 nights in Oct 2025

4/10 Poor

James

Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights hounded from day one about housekeeping and check out
Stayed 2 nights in Nov 2025

10/10 Excellent

sandra

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was fabulous Staff great Clean Great location
Stayed 2 nights in Nov 2025

10/10 Excellent

Stephen

Stayed 5 nights in Nov 2025

8/10 Good

Jessica

Disliked: Cleanliness, amenities, property conditions & facilities
While most things are walking distance, Pacific is placed in the heart of it all with you only needing to cross the street for the Marina, on the right there’s breakfast, and on the left you have the tour operator office and art gallery. In front you have the scooter rental and the bus stop for your activity pickup is also in front of the building. The room they assigned me faced the car park so there’s no view there but the bathroom was spacious enough and housekeeping came daily.
Stayed 3 nights in Nov 2025

10/10 Excellent

Janet

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and the staff were always lovely
Stayed 3 nights in Nov 2025

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff clean room good breakfast no complaints
Stayed 7 nights in Nov 2025

10/10 Excellent

Simon

Liked: Amenities
Good
Stayed 1 night in Nov 2025