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Recent guest reviews

Great location, helpful staff, comfortable room. Would stay here again.

Not a nice hotel. Glad i was only staying one night.

Dinner was great. Rooms very small, air conditioners not work well. Sloped entry to bathroom dangerous. Noisy guests, screaming at each other multiple times a day.

Very good value. Extremely convenient to the lagoon, restaurants and shops. The staff was very friendly and helpful

Got upgraded to superior room with Sea view, nice room , large bathroom with bath tub, and great location

Clean, quiet, great location. We were able to leave our bags at front reception due to our early (8:30) arrival. When we returned, still before the official check-in time, our room was ready and our bags had been delivered to our room.

Very nice hotel. The king size bed is just two twin mattresses put together, which is disappointing. The WiFi is pretty good. Great location, 5 minutes walk to everything.

The staff were very nice. The hotel is in a very good location if you want to be able to walk easily to lot of things especially to many restaurants, cafes and bars. Also just a 5 minute walk to the Reef Fleet where many of the tours to the Great Barrier Reef leave from.

Very nice location, near the town center. Clean room and nice view

Corner Esplanade And Spence Street Cairns QLD

Hotel highlights

  • Walking distance to Reef Fleet Terminal and Cairns Esplanade
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Cairns Central Business District, Pacific Hotel Cairns is within a 10-minute walk of popular sights such as Cairns Night Markets and Cairns Marlin Marina. This 4.5-star hotel has 207 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a to-go breakfast is served for a fee each morning from 6:30 AM to 9:30 AM.


Rooms

All 207 air-conditioned rooms feature refrigerators, coffee makers, and safes. Guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other amenities include phones, ironing boards, and wardrobes or closets.


Property features

Guests of Pacific Hotel Cairns enjoy features like an outdoor pool, free WiFi in public areas, and a computer station. Self parking is available for AUD 10.00 per day. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include a terrace, laundry facilities, and wedding services.

Room options

ECO Superior Room Limited Housekeeping

1 King Bed | 2 Twin Beds | Sleeps 3

Deluxe Room

1 King Bed | 2 Twin Beds | Sleeps 3

ECO Deluxe Room Limited Housekeeping

1 King Bed | 2 Twin Beds | Sleeps 3

ECO Tropical Luxe Limited Housekeeping

1 King Bed | 2 Twin Beds | Sleeps 2

Guest reviews for Pacific Hotel Cairns

Everyone (8) Couples (2) Family (1)
3
Everyone

By on Jul 3, 2020

Review comment responded on Jul 5, 2020

Thanks for choosing to stay at the Pacific!

4
Partner Couples

Great location, helpful staff, comfortable room. Would stay here again.

By on Jan 6, 2020

Review comment responded on Jan 8, 2020

Terrific - we can't wait to welcome you back!

5
Everyone

By on Nov 16, 2019

Review comment responded on Nov 17, 2019

5 stars - thanks!

3
Partner Couples

Not a nice hotel. Glad i was only staying one night.

By on Oct 2, 2019

Review comment responded on Oct 6, 2019

Thanks for your feedback; we’re sorry it wasn’t all terrific though. Our team is on hand 24/7 and we encourage you to reach out when issues occur so we can try to fix them right away and you can have a more enjoyable experience.

3
Family

Dinner was great. Rooms very small, air conditioners not work well. Sloped entry to bathroom dangerous. Noisy guests, screaming at each other multiple times a day.

By on May 23, 2019

Review comment responded on Jun 24, 2019

Thank you for your feedback. We are glad you enjoyed your stay overall but apologise that some aspects were not completely satisfactory. We will take your comments on board and hope that you will give us another chance to show you our improvements in the future. Kind Regards,

5
Everyone

Very good value. Extremely convenient to the lagoon, restaurants and shops. The staff was very friendly and helpful

By on Mar 22, 2019

5
Everyone

Got upgraded to superior room with Sea view, nice room , large bathroom with bath tub, and great location

By on Dec 10, 2018

Review comment responded on Dec 10, 2018

Hi Moe, Thank you for providing your feedback. We're so glad you enjoyed your stay and look forward to seeing you again next time you're in Cairns. Kind Regards,

5
Everyone

Clean, quiet, great location. We were able to leave our bags at front reception due to our early (8:30) arrival. When we returned, still before the official check-in time, our room was ready and our bags had been delivered to our room.

By on Sep 1, 2018

Review comment responded on Sep 3, 2018

Hi there, Thank you for choosing to stay with us on your recent trip to Cairns. Your five-star review of our hotel means a great deal to us, as it shows our amenities and services performed to a high standard for the duration of your stay. Thank you again for sharing such a positive review with us, and we hope to see you back here during any future trips to Cairns! Best wishes, Pacific Cairns Team

4
Everyone

Very nice hotel. The king size bed is just two twin mattresses put together, which is disappointing. The WiFi is pretty good. Great location, 5 minutes walk to everything.

By on Dec 14, 2017

4

nice hotel, good location

Everyone
View from our balcony View from our balcony

The staff were very nice. The hotel is in a very good location if you want to be able to walk easily to lot of things especially to many restaurants, cafes and bars. Also just a 5 minute walk to the Reef Fleet where many of the tours to the Great Barrier Reef leave from.

By , from Santa Cruz on Apr 3, 2017

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