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Recent guest reviews

Like the location. Didn’t like the pool was closed

Furniture in room a little worn. Food good, staff friendly and helpful.

Great place. Located just where you want to be. Excursion desk was great

Convenient to central Cairns. Fitness facility well stocked. Room was average. View was great, but had salty sea smell in it. Cleanliness was so-so; room wasn’t cleaned till about 5pm one evening. They need more personnel. Breakfast 1st day was below Hilton standards; 2nd day met standards. Service during breakfast was barely average and below Hilton standards. They need more people!

Great views from the room. Shower could have used a curtain instead of the slim glass which couldn't keep water off the bathroom floor before you even got into the shower.

Overall great stay. Friendly staff. Rooms need update. I would stay again, though.

Staff was nice and extremely helpful. The location was perfect! Just around the corner from waterfront restaurants and the marina where all the tours for the great barrrier Reef depar from.

Slightly dated. Great staff. Buffet was redundant.

Great service and location. Very nice beach front hotel.

Love the staff, great breakfast. For the amount of money, i wish that the internet is free throughout the hotel not just at the lobby. But i am happy that valet parking is cheap. I had a wonderful time. I would come back.

The hotel was well located for the trips to the Great Barrier Reef. Just a nice walk to the Trinity Inlet. The room was overlooking to the Inlet. Room was clean and comfortable. The staff very helpful. Service was excellent. Parking rate was reasonable. Free wifi.

34 Esplanade Cairns QLD

Hotel highlights

  • Walking distance to Reef Fleet Terminal and Cairns Esplanade
  • Free WiFi in public areas
  • Onsite dining
  • Outdoor pool

Located in Cairns Central Business District, Hilton Cairns is adjacent to Reef Fleet Terminal and within a 10-minute walk of other popular attractions like Cairns Convention Centre. This 263-room, 5-star hotel has conveniences like an outdoor pool, a 24-hour health club, and a 24-hour business center.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, get a quick energy boost at the coffee shop/café, and chat with other guests at the free daily manager's reception. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 9:30 AM.


Rooms

The 263 rooms are air-conditioned and have an array of amenities, including balconies, iPod docks, and refrigerators. 37-inch LCD TVs come with satellite channels and pay movies, and guests can stay connected with WiFi. Bathrooms offer hair dryers, designer toiletries, slippers, and bathrobes. Minibars, electric kettles, and free newspapers are other standard amenities.


Property features

Guests of Hilton Cairns have access to an outdoor pool, a 24-hour health club, and free WiFi in public areas. Valet parking is offered for AUD 20 per day. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and securing valuables. Other amenities at this luxury hotel include a conference center, a 24-hour business center, and a computer station.

Room options

King Hilton, Executive Room, Business Lounge Access

1 King Bed | Sleeps 2

King Hilton Spa Room

1 King Bed | Sleeps 2

Double Hilton Deluxe

2 Double Beds | Sleeps 3

Hilton Executive Spa Suite

1 King Bed | Sleeps 2

Guest reviews for Hilton Cairns

Everyone (8) Couples (2) Family (2)
5
Everyone

By on Feb 29, 2020

Review comment responded on Mar 2, 2020

Thank you for your time to review. We hope to see you back another time in the future.

4
Family

Like the location. Didn’t like the pool was closed

By on Jul 2, 2019

Review comment responded on Jul 2, 2019

Thank you for taking the time to share your feedback following your recent stay at Hilton Cairns. I was pleased to read that you enjoyed some aspects of your stay and appreciate your constructive comments the pool closure. Your feedback is valuable and greatly appreciated. I hope we may welcome you back to Hilton Cairns in the future.

4
Family

Furniture in room a little worn. Food good, staff friendly and helpful.

By on May 3, 2019

Review comment responded on May 6, 2019

Thank you for taking the time to share your feedback following your recent stay at Hilton Cairns. I was pleased to read that you enjoyed some aspects of your stay and appreciate your constructive comments on others. Your feedback is valuable and greatly appreciated. I hope we may welcome you back to Hilton Cairns in the future.

5
Everyone

Great place. Located just where you want to be. Excursion desk was great

By , from Sacramento ca on Nov 11, 2018

Review comment responded on Nov 11, 2018

Thank you for taking the time to share your feedback following your recent stay at Hilton Cairns. I was delighted to read that your stay was so enjoyable. It is our goal to ensure that every guest experience is as positive as yours so your feedback is greatly appreciated, and will be shared with all our team. I hope we may welcome you back to Hilton Cairns in the future.

3

convenient to reef tours terminal

Everyone

Convenient to central Cairns. Fitness facility well stocked. Room was average. View was great, but had salty sea smell in it. Cleanliness was so-so; room wasn’t cleaned till about 5pm one evening. They need more personnel. Breakfast 1st day was below Hilton standards; 2nd day met standards. Service during breakfast was barely average and below Hilton standards. They need more people!

By , from Andrews, TX on Jul 4, 2018

Review comment responded on Jul 5, 2018

Thank you for taking the time to share your feedback following your recent stay at Hilton Cairns. I was pleased to read that you enjoyed some aspects of your stay and appreciate your constructive comments on others. Your feedback is valuable and greatly appreciated. I hope we may welcome you back to Hilton Cairns in the future

4
Everyone

Great views from the room. Shower could have used a curtain instead of the slim glass which couldn't keep water off the bathroom floor before you even got into the shower.

By , from Chicago on Apr 14, 2018

Review comment responded on Apr 16, 2018

Thank you for taking the time to share your feedback following your recent stay at Hilton Cairns. I was pleased to read that you enjoyed some aspects of your stay and appreciate your constructive comments on others. Your feedback is valuable and greatly appreciated. I hope we may welcome you back to Hilton Cairns in the future.

4

great location. rooms are dated. walls are thin.

Everyone

Overall great stay. Friendly staff. Rooms need update. I would stay again, though.

By on Apr 7, 2018

Review comment responded on Apr 10, 2018

Thank you for taking the time to share your feedback following your recent stay at Hilton Cairns. I was pleased to read that you enjoyed some aspects of your stay and appreciate your constructive comments on others. Your feedback is valuable and greatly appreciated. I hope we may welcome you back to Hilton Cairns in the future.

4

perfect location

Everyone

Staff was nice and extremely helpful. The location was perfect! Just around the corner from waterfront restaurants and the marina where all the tours for the great barrrier Reef depar from.

By , from los angeles, ca on Jan 17, 2018

4

close to everything a tourist needs.

Everyone

Slightly dated. Great staff. Buffet was redundant.

By on Sep 9, 2017

5

central location

Everyone

Great service and location. Very nice beach front hotel.

By on Mar 15, 2017

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