SureStay Hotel by Best Western Buena Park Anaheim

Hotel connected to a shopping center in Buena Park with free breakfast

Choose dates to view prices

Where to?

Dates

November 2025

December 2025

Desk, laptop workspace, blackout drapes, iron/ironing board

Overview
Rooms
Location
Policies

Popular amenities

Hot Tub
Pool
Breakfast included
Housekeeping
Parking included
24/7 front desk

Explore the area

Buena Park, CA

Place, Medieval Times
‪12 min walk‬
Place, Knott's Berry Farm
‪2 min drive‬
Place, Knott's Soak City Water Park
‪2 min drive‬
Airport, Orange County, CA (SNA-John Wayne)
‪21 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

Sleeps 2
1 King Bed

Suite, Multiple Beds, Non Smoking

Sleeps 6
1 King Bed and 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking

Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed, Accessible, Refrigerator

Sleeps 2
1 King Bed

About the neighborhood

Buena Park

Medieval Times is a short stroll from SureStay Hotel by Best Western Buena Park Anaheim, and other popular attractions like Knott's Berry Farm are within a couple of miles (3 km). This hotel has 50 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. It's connected to a shopping center in central Buena Park and also close to Knott's Soak City Water Park.

What's nearby

Medieval Times - 12 min walk - 0.7 miles
Knott's Berry Farm - 2 min drive - 1.2 miles
Knott's Soak City Water Park - 2 min drive - 1.2 miles
Disneyland® Resort - 9 min drive - 7.1 miles
Honda Center - 12 min drive - 9.9 miles

Getting around

Buena Park Station - 10 min drive
Fullerton, CA (FUL-Fullerton Municipal) - 9 min drive

Restaurants

‪In-sīt Coffee - ‬2 min walk
‪Denny's - ‬5 min walk
‪Pelicana Chicken - ‬2 min walk
‪La Huasteca - ‬5 min walk
‪Sizzler - ‬1 min walk

About this property

SureStay Hotel by Best Western Buena Park Anaheim

Hotel connected to a shopping center in Buena Park with free breakfast

SureStay Hotel by Best Western Buena Park Anaheim offers an outdoor pool, free WiFi in public areas, and a hot tub. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to help with tours or tickets, and answer any questions about the area. This hotel also has a vending machine.

Guests can expect free WiFi and 37-inch flat-screen TVs with satellite channels. Refrigerators, coffee makers, and hair dryers are also available.

An outdoor pool and a hot tub are on site.

Similar properties

Pool
Parking included
Free WiFi
Air conditioning

$72 nightly

Nov 3 - Nov 4

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Electric car charging station on site
Free self parking on site
Wheelchair-accessible parking available
Onsite parking includes off-street options

Food and drink

Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

Hot tub
Outdoor pool

Family friendly

Crib (surcharge)
In-room refrigerator
Outdoor pool
Rollaway/extra bed (surcharge)

Conveniences

24-hour front desk
Vending machine

Guest services

Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Outdoors

Pool loungers

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel

3 floors
Designated smoking areas (fines apply)

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Crib (surcharge)
Rollaway/extra bed (surcharge)

Bathroom

Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

37-inch flat-screen TV with premium cable/satellite channels

Food and drink

Coffee/tea maker
Refrigerator

Access via exterior corridors
Air conditioning
Desk
Desk chair
Iron/ironing board
Laptop workspace
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in fee: USD 45.00

Check-out

Check-out before 11 AM

Late check-out subject to availability

Late check-out fee: USD 45.00

Special check-in instructions

An adult age 18 or older must assume all liability for the booking

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Children and extra beds

Rollaway/extra beds are available for USD 20.0 per day
Cribs/infant beds are available for USD 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Deposit: USD 150.00

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Early check-in fee: USD 45.00 (subject to availability)
Late check-out fee: USD 45.00 (subject to availability)
Crib (infant bed) fee: USD 20.0 per night
Rollaway bed fee: USD 20.0 per day
Credit card charges are subject to a surcharge

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Check-in: 3:00 PM—-anytime
Check-out: 11 AM

The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property is also known as

Portola Buena Park

Portola Inn

Portola Inn Buena Park

Portola Hotel Buena Park

SureStay Hotel Best Western Buena Park Anaheim

SureStay Hotel Best Western Anaheim

SureStay Best Western Buena Park Anaheim

SureStay Best Western Anaheim

Portola Inn Suites

Frequently asked questions

What is there to do near SureStay Hotel by Best Western Buena Park Anaheim?

This hotel is located in Buena Park within a short 13-minute walk of Medieval Times. You'll also find Knott's Berry Farm and Knott's Soak City Water Park within a short drive.

How much does it cost to stay at SureStay Hotel by Best Western Buena Park Anaheim?

As of Oct 30, 2025, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Buena Park Anaheim on Nov 1, 2025 start from $130.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at SureStay Hotel by Best Western Buena Park Anaheim?

Yes, self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Does SureStay Hotel by Best Western Buena Park Anaheim feature a casino?

No, SureStay Hotel by Best Western Buena Park Anaheim doesn't have a casino.

Will I find an indoor pool at SureStay Hotel by Best Western Buena Park Anaheim?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What do couples enjoy most about SureStay Hotel by Best Western Buena Park Anaheim?

Couples staying at this hotel will appreciate amenities like an outdoor pool and free breakfast plus some guestrooms include free Internet access.

Does SureStay Hotel by Best Western Buena Park Anaheim have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does SureStay Hotel by Best Western Buena Park Anaheim feature a restaurant that includes a breakfast menu?

SureStay Hotel by Best Western Buena Park Anaheim offers free continental breakfast each morning though there is no restaurant.

Will SureStay Hotel by Best Western Buena Park Anaheim allow pets to stay for free?

No, pets aren't allowed at SureStay Hotel by Best Western Buena Park Anaheim though service animals are welcome.

Does SureStay Hotel by Best Western Buena Park Anaheim have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to SureStay Hotel by Best Western Buena Park Anaheim?

The closest major airport to SureStay Hotel by Best Western Buena Park Anaheim is Fullerton, CA (FUL-Fullerton Municipal), which is 2.1 mi away (9 minutes by car). Another top airport is Long Beach Municipal Airport (LGB), which is located 18.1 mi away (27-minute drive).

Are there rooms with balconies that I can book at SureStay Hotel by Best Western Buena Park Anaheim?

No, at SureStay Hotel by Best Western Buena Park Anaheim, there aren't any guestrooms that list a balcony.

SureStay Hotel by Best Western Buena Park Anaheim Reviews

5.8

6.0/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

5.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

6/10 Okay

Yolanda, Yucaipa

Traveled with partner

Jul 28, 2025

Liked: Staff & service

Disliked: Cleanliness, amenities

Property was overall okay. It seemed like the room wasn’t entirely cleaned. A good sweep and mop would’ve been nice. I didn’t like having to wipe my feet off before I got into bed. The bathtub had stains and looked like it was recently repaired. There were stains on the bathroom walls, bedroom wood backdrop(frame) and wall behind the tv that could’ve easily been wiped down. The sink didn’t drain all the way, the towel rack literally came off the wall when I removed the towel and the bed wasn’t too comfy. I had asked for more towels and never received them, and when we came back to our room at 11:30pm our keys didn’t work. For the price it was okay but the room is definitely in need of a deep clean. Friendly staffed and easy to find with eating options all the way around. Would stay again if I needed to but overall just okay.

Stayed 3 nights in Jul 2025

2/10 Terrible

reshmita

Traveled with family

Jul 26, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2025

2/10 Terrible

Ansik

Business traveler

Jul 19, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2025

4/10 Poor

Stephanie

Traveled with family and small children

Jul 15, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

Blankets were torn and the parking lot was full, the breakfast is in the same lobby. The room are outdated. I mean to sleep and shower it was ok but definitely not staying here again. The elevators were broken, if you need a microwave or anything you have to go to the lobby to use it in front of guest. The pool is right in front of the lobby everyone who drives in can see you there was no privacy.

Stayed 1 night in Jun 2025

4/10 Poor

Gilberto

Traveled with family

Jul 9, 2025

Disliked: Cleanliness, property conditions & facilities, room comfort

Ac was leaking on floor room smells bed reality uncomfortable

Stayed 3 nights in Jul 2025

8/10 Good

Lakeisha

Traveled with family

Jul 8, 2025

Mini family vacation

The room looked just like the picture. My family and I were super close to Knott's Berry Farm. Our stay was lovely. The only negative was the continental breakfast wasn’t really all that. Besides that, everything was great.

Stayed 1 night in Jul 2025

10/10 Excellent

Anndy

Traveled with partner

Jul 8, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Very friendly staff

Stayed 1 night in Jun 2025

10/10 Excellent

haben

Jul 8, 2025

Stayed 3 nights in Jul 2025

10/10 Excellent

isela

Jun 29, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The only bad was the parking. There is a limit of parking spaces.

Stayed 1 night in May 2025

4/10 Poor

Youngsun, Chula Vista

Business traveler, Traveled with partner

Jun 28, 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Thx

Stayed 3 nights in Jun 2025

2/10 Terrible

Jose

Traveled with family and small children

Jun 22, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Check in time was 3pm, room wasn't ready. Finally got our room around 430pm and the room was still gross.

Stayed 1 night in Jun 2025

8/10 Good

Corina

Traveled with family

Jun 21, 2025

Liked: Cleanliness, property conditions & facilities

Staff is friendly.

Stayed 4 nights in Jun 2025

8/10 Good

Laura

Traveled with family

Jun 20, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel is in a great location close to an outdoor mall and eateries. There is just pastries, yogurt and fruit for breakfast. The rooms do not have a microwave but do have fridges and a desk.

Stayed 6 nights in Jun 2025

4/10 Poor

Katherine

Traveled with family

Jun 20, 2025

Disliked: Amenities

There was an overpowering bleach smell when we first walked in our room. Tried to use the pool but it was dirty, we did use the jacuzzi but it was not hot, room temperature at best. Stayed in it for 2 hours and consistently turned on the jets but it would still not heat up. I did like the quality of the body wash and shampoo and conditioner.

Stayed 2 nights in Jun 2025