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Down Hall Hotel

4.0 star property
Eco-certified hotel with a full-service spa and a health club

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Photo gallery for Down Hall Hotel

Lobby sitting area
Property entrance
Lounge
1 bedroom, premium bedding, down comforters, in-room safe
Lounge

Popular amenities

  • Bar
  • Gym
  • Laundry
  • Room service

Explore the area

Map
Matching Road, Hatfield Heath, Bishop's Stortford, England, CM22 7AS
  • Hatfield Forest Country Park
    ‪10 min drive‬
  • Mountfitchet Castle
    ‪15 min drive‬
  • Epping Forest
    ‪25 min drive‬
  • London (STN-Stansted)
    ‪15 min drive‬

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Room options

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, premium bedding, down comforters, in-room safe

Superior Double Room

7.6 out of 10
Good
(5 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite | 1 bedroom, premium bedding, down comforters, in-room safe

Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, premium bedding, down comforters, in-room safe

Classic Double Room

8.4 out of 10
Very good
(26 reviews)
  • 172 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Estate Patio Room

Estate Patio Room | 1 bedroom, premium bedding, down comforters, in-room safe

Estate Patio Room

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | 1 bedroom, premium bedding, down comforters, in-room safe

Executive Double or Twin Room

9.2 out of 10
Wonderful
(13 reviews)
  • 64 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

About the neighborhood

Bishop's Stortford

Down Hall Hotel is located within a 15-minute drive of Hatfield Forest Country Park and Pishiobury Park. This 98-room, 4-star hotel welcomes guests with a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Hatfield Forest Country Park - 10 min drive - 6.0 miles
  • Mountfitchet Castle - 15 min drive - 11.3 miles
  • Epping Forest - 25 min drive - 17.0 miles
  • Hylands House and Park - 27 min drive - 21.1 miles
  • Tottenham Hotspur Stadium - 37 min drive - 25.3 miles

Getting around

  • Sawbridgeworth Station - 9 min drive
  • Stansted Airport (STN) - 15 min drive

Restaurants

  • ‪Hatfield Heath, opp the White Horse - ‬4 min drive
  • ‪Star of India - ‬9 min drive
  • ‪Queens Head Inn - ‬9 min drive
  • ‪Old Bell Inn - ‬10 min drive
  • ‪Mayfield Farm Bakery - ‬9 min drive

About this property

Down Hall Hotel

Eco-certified hotel with a full-service spa and a health club
Guests staying at Down Hall Hotel enjoy access to a full-service spa, a gym, and a sauna. A stay here includes free parking. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include free WiFi in public areas, an outdoor tennis court, and meeting rooms.
32-inch plasma TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Coffee makers, portable fans, and safes are also available.
An outdoor tennis court and a health club are featured at the hotel. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Eden Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site

Food and drink

  • Weekday cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: GBP 19.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Grill Room

Things to do

  • Full-service spa
  • Health club
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 9,591 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Built in 1322
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 20 per pet (varies based on length of stay)
  • Dogs only
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 40.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately GBP 19.50 per person
  • Pet fee: GBP 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10 (subject to availability)
  • Rollaway bed fee: GBP 40.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3 PM—-5:30 AM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free self parking, along with free extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Down Country Hall
Down Hall Country
Down Hall Country Hotel
Down Hall Country House Bishop's Stortford
Down Hall Hotel Spa
Down Hall Country House Hotel Bishop's Stortford
Down Hall House
Hotel Down Hall
Down Hall Country House
Down Hall Hotel
Hotel Down Hall Country
Down Hall Hotel Bishop's Stortford
Down Hall Hotel Hotel
Down Hall Hotel Bishop's Stortford
Down Hall Hotel Hotel Bishop's Stortford

Frequently asked questions

Is a free cancellation option available at Down Hall Hotel?

Down Hall Hotel provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Down Hall Hotel?

As of Jul 28, 2025, prices found for a 1-night stay for 2 adults at Down Hall Hotel on Aug 12, 2025 start from $161.33, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Down Hall Hotel?

This hotel is located in Bishop's Stortford, close to Hatfield Forest Country Park, Southern Parkland Country Park, and Bishop's Stortford Golf Club. Pishiobury Park is also within a driving distance of 4.5 mi.

Will I be able to park at Down Hall Hotel?

Yes, self parking and long-term parking are offered for free at the hotel.

Is a spa located at Down Hall Hotel?

Eden Spa is the hotel's spa and services include hot stone massages, Swedish massages, couples treatments, and aromatherapy.

Does Down Hall Hotel have a casino at the property?

No, Down Hall Hotel doesn't have a casino.

Will I find an indoor pool at Down Hall Hotel?

No, there is no indoor pool at this hotel.

Is Down Hall Hotel good for couples?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a full-service spa.

Are there hot tubs at Down Hall Hotel?

Yes, this hotel has a spa tub.

Does Down Hall Hotel have a restaurant that serves breakfast?

Yes, Down Hall Hotel serves a cooked-to-order breakfast for a surcharge on weekday mornings at The Grill Room.

Will Down Hall Hotel allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Down Hall Hotel for a fee of GBP 20 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Down Hall Hotel?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Down Hall Hotel?

The closest major airport to Down Hall Hotel is Stansted Airport (STN), which is 8.6 mi away (15 minutes by car). Another top airport is London City Airport (LCY), which is located 29 mi away (50-minute drive).

Are there rooms with balconies that I can book at Down Hall Hotel?

Yes, some guestrooms at Down Hall Hotel offer a patio and may feature garden views.

Does Down Hall Hotel have a wedding venue?

Take advantage of the wedding venue at Down Hall Hotel if you plan to say "I do" during your trip.

Down Hall Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 579 out of 1015 reviews
Rating 8 - Good. 277 out of 1015 reviews
Rating 6 - Okay. 94 out of 1015 reviews
Rating 4 - Poor. 46 out of 1015 reviews
Rating 2 - Terrible. 19 out of 1015 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Sheryl

Liked: Cleanliness, staff & service, room comfort

Down hall

Beautiful hotel in beautiful grounds. Service in the bar good. Great cosmo’s. Nice breakfast. Everything hot and well cooked and presented.
Stayed 1 night in Apr 2025

10/10 Excellent

Annie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab stay!

Amazing stay at this wonderful hotel! Staff were so attentive to every need and could not have done more to make us feel welcome and special.
Stayed 1 night in Apr 2025

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money
Stayed 2 nights in Apr 2025

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an excellent stay! I must say this place exceeded our expectations. On the surface it looks like one of those comfortable but dull sort of beige country house hotels and we thought it would be grand but it was super. There was actually some joy and edge in the refurbishment so there are some really nice decorative touches. The colour in our room was a deep clay colour and some nice fabrics and furnishings in the bar area too. The food in the bar was fabulous and again far better than expected. Nice friendly staff even though all were teenagers they were sweet and helpful - good to see some holiday jobs! Gardens look gorgeous although we didn’t have time for a walk as we were in the spa. Spa was quite nice too. Not too busy or overbooked. Overall would stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Rupert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine country house hotel

Fine country house hotel with excellent service. Food is pricey but good quality
Stayed 1 night in Apr 2025

10/10 Excellent

Colin

Stayed 1 night in Apr 2025

8/10 Good

Sally

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful surroundings for a quiet getaway from the kids! Perfect weather and attentive - but not intrusive - staff, even helping us when the battery for our car key died and we couldn't lock it!
Stayed 1 night in Apr 2025

10/10 Excellent

Neil

Traveled with partner
Liked: Amenities
Beautiful interior, nice staff and shame about the boring gardens.
Stayed 1 night in Apr 2025

10/10 Excellent

Serea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unreal stay!

Hotel is absolutely beautiful, spotless, staff are all wonderful.
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Stayed 1 night in Apr 2025

6/10 Okay

Renee

Liked: Staff & service
My room wasnt as clean as it could have been.
Stayed 1 night in Apr 2025

4/10 Poor

Carmen

Stayed 1 night in Apr 2025

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Rhona

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic time at Downhall, which is a beautiful property with lovely grounds. A big thank you to every single member of staff that we came across, as everyone was friendly and helpful. But a massive thank you to the lady (duty manager) who helped my family . She changed rooms for us, upgraded some of the rooms, so our 5rooms would be close to one another. Can’t wait to go back👍
Stayed 1 night in Mar 2025

10/10 Excellent

P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Bhaveet

Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful property. Whoever has completed the interior design and decorating should be commended - very classy. We happened to visit on a weekend where the weather was stunning, which made everything so much nicer and meant we could spend almost all day outdoors enjoying the grounds and patio area. If the weather wasn't great I suspect we'd have got bored. The staff are very good, the food was excellent. The property and grounds are very clean and tastefully furnished. Compared to our spa hotels, I would say the gym and spa at this hotel is a big let down. The gym is very small and limited in terms of equipment. The spa is very basic, not much more than what you'd expect at a half decent gym. Overall we had a great time, significantly help by the stunning weather. If we were to visit again it would be on a similarly warm day and it would probably be just a day trip.
Stayed 1 night in Mar 2025

10/10 Excellent

Gareth

Stayed 1 night in Mar 2025

8/10 Good

Naomi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lovely clean surroundings, staff warm friendly and helpful. Would like more choice on menu ie: hearty food bespoke shepherds or cottage pie. Beef stroganoff stew with trimmings ect
Stayed 2 nights in Mar 2025

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Best Hotel

The best hotel, so dog friendly I love it every time I stay, thank you!!
Stayed 1 night in Feb 2025

10/10 Excellent

Jonathon

Traveled with family
Liked: Property conditions & facilities

Down Hall Hotel and Spa

We had a wonderful stay at Down Hall hotel it was a family get together and all aspects of it was wonderful. We will definitely be returning in the future
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Stayed 1 night in Feb 2025

10/10 Excellent

Michelle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Work trip always great stsy here Breakfast is brilliant
Stayed 1 night in Nov 2024

10/10 Excellent

Isaac

Stayed 2 nights in Feb 2025