Hotel Victoria

4.0 star property
Hotel in Basel with a fitness center and a 24-hour front desk
VIP Access

Choose dates to view prices

Photo gallery for Hotel Victoria

Exterior
Property preview
Terrace/patio
Lobby
Junior Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Air conditioning
  • Parking available
  • Gym
  • 24/7 front desk

Explore the area

View in a map
Centralbahnplatz 3-4, Basel, BS, 4002
  • Place, Basel Zoo
    ‪6 min walk‬
  • Place, Basler Muenster
    ‪12 min walk‬
  • Place, Marktplatz
    ‪15 min walk‬
  • Airport, Basel (BSL-EuroAirport)
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Single Room

9.2 out of 10
Wonderful
(7 reviews)
  • 183 sq ft
  • Sleeps 1
  • 1 Twin Bed

Classic Queen Room

9.6 out of 10
Exceptional
(37 reviews)
  • 214 sq ft
  • Sleeps 2
  • 1 Queen Bed

Superior room with sofa

9.8 out of 10
Exceptional
(7 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 430 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Sofa Bed

Comfort Twin Room

9.2 out of 10
Wonderful
(9 reviews)
  • 279 sq ft
  • Sleeps 2
  • 2 Twin Beds

Economy Single Room

  • Sleeps 1

Classic Queen Room

  • Sleeps 2

Superior Room with Sofa

  • Sleeps 3

Junior Suite

  • Sleeps 4

Comfort twin Room

  • Sleeps 2

Victoria Suite

  • 592 sq ft
  • Sleeps 5
  • 1 King Bed and 1 King Sofa Bed

Family Room

  • 431 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Sofa Bed

Victoria Suite

  • Sleeps 4

Family Room

  • Sleeps 4

Family Room

  • Sleeps 3

About the neighborhood

Basel

Located in Sankt Alban, Hotel Victoria is next to Via Gottardo and BIS Tower. This 107-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Basel Zoo - 6 min walk - 0.4 miles
  • Basel Art Museum - 11 min walk - 0.6 miles
  • Basler Muenster - 12 min walk - 0.7 miles
  • Marktplatz - 15 min walk - 0.8 miles
  • Congress Center Basel - 3 min drive - 1.1 miles

Getting around

  • Basel SBB Station - 1 min walk
  • Bhfeingang Gundeldingen Tram Stop - 5 min walk
  • EuroAirport Airport (BSL) - 19 min drive

Restaurants

  • ‪Caffè Spettacolo - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Brezelkönig - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Lora - ‬2 min walk

About this property

Hotel Victoria

Hotel in Basel with a fitness center and a 24-hour front desk
Hotel Victoria features a gym, free WiFi in public areas, and meeting rooms. Self parking is offered for CHF 25 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include conference space, a business center, and a computer station.
LED TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Other standard amenities include minibars, coffee makers, and safes.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (CHF 25 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CHF 27 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar & Bistro

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4,209 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CHF 20 per pet, per night
  • Dogs only
  • 1 total pets
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CHF 40.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CHF 27 per person
  • Self parking fee: CHF 25 per night (in/out privileges)
  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 40.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Parking has height restrictions.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Victoria Basel
Victoria Basel
Hotel Victoria Hotel
Hotel Victoria Basel
Hotel Victoria Hotel Basel

Frequently asked questions

Are free cancellation options available at Hotel Victoria?

Hotel Victoria offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

What can I see around Hotel Victoria?

This hotel is situated in Sankt Alban, just steps from Via Gottardo and BIS Tower, and within a short walk of Basel Zoo. You'll also find Basel Art Museum and Basler Muenster less than a mile away.

Is there parking available at Hotel Victoria?

Yes, parking is offered for CHF 25 per night with in/out privileges.

Does Hotel Victoria have a casino on the premises?

No, Hotel Victoria doesn't have a casino.

Is there an indoor pool at Hotel Victoria?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Victoria?

Amenities that appeal to couples at this hotel include a minibar, a pillow menu, and slippers.

Does Hotel Victoria have a hot tub?

Yes, this hotel offers private indoor spa tubs in some guestrooms.

Does Hotel Victoria feature a restaurant that includes a breakfast menu?

Yes, Hotel Victoria serves buffet breakfast for a surcharge each morning at Bar & Bistro.

Does Hotel Victoria allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hotel Victoria for a fee of CHF 20 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Hotel Victoria?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Victoria?

The closest major airport to Hotel Victoria is EuroAirport Airport (BSL), which is 5.8 mi away (19 minutes by car). Another top airport is Mulhouse (MLH-EuroAirport), which is located 5.8 mi away (19-minute drive).

Are there rooms with balconies at Hotel Victoria?

No, there aren't any guestrooms with balconies at Hotel Victoria.

Reviews

Hotel Victoria Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 415 out of 550 reviews
Rating 8 - Good. 114 out of 550 reviews
Rating 6 - Okay. 14 out of 550 reviews
Rating 4 - Poor. 6 out of 550 reviews
Rating 2 - Terrible. 1 out of 550 reviews

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in a very convenient location. All the staff were helpful, efficient and very friendly
Stayed 2 nights in Jul 2025

8/10 Good

Lisa, Hatfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Hannelore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being near the train station, trams at front door, yet easy walk into city is always a drawcard. Comfortable rooms, great breakfast and friendly staff makes it the perfect stay for me.
Stayed 3 nights in Jul 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is across the street from the main train station, we got into our room early upon arrival 5 hours early after getting off a river cruise Very convenient trams 200 yards away , very good buffet breakfast.we were given free Basel cars on arrival which covers local transport and half off various attractions. Recommended
Stayed 1 night in Jul 2025

10/10 Excellent

Ann

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, right across from the train station. Room very clean and a great bathroom. The staff was very accommodating to help us with laundry even when the staff was ready to go home, the did laundry for us immediately.
Stayed 1 night in Jul 2025

10/10 Excellent

Saba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Pablo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location if you need to be close to the train station. Breakfast was ok. Hotel was clean. Perfect for a 1 night stay.
Stayed 1 night in Jul 2025

8/10 Good

Hemal, Bolton

Business traveler
Good clean hotel in prime location
Stayed 1 night in Jul 2025

10/10 Excellent

Shoong Chook

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super convenience . Just beside the train station
Stayed 5 nights in Jun 2025

10/10 Excellent

Mark

Stayed 4 nights in Jun 2025

10/10 Excellent

Mellory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay at the Hotel Victoria

Location is a 10, just opposite to the train station and direct bus to the airport. Staff in the reception is very helpful, especially the gentleman who assisted us to check out, who was very friendly and patiently answered our questions and also recommended us where to visit before we went to the airport. Thank you so much!
Stayed 1 night in May 2025

10/10 Excellent

Jean-Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Convenient to train station and walking distance to many attractions . Comfortable night spent here and staff courtesy and helpful.
Stayed 1 night in May 2025

10/10 Excellent

Kathleen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and comfortable. And they give you a pass for all the public transportation. The trams are so easy. Right outside of the hotel door
Stayed 1 night in May 2025

8/10 Good

Yoram

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good business hotel

Good business hotel next to Basel SBB. Been there for 4 nights. Room was clean and had all amenities expected from a 4 star hotel. Structure of the building is a bit odd. You need to take two elevators and navigate some interconnected buildings.
Stayed 4 nights in May 2025

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to train and tram. Bathtub was hard to get in and out of. Too high.
Stayed 4 nights in Apr 2025

10/10 Excellent

Sean

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Daniel

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Never ever again Basel.

Starting with the good points. It’s very close to the SBB train station. Now the bad. It’s crazy noisy. I was in room 126 and every morning delivery trucks turned up at 4 AM right outside my window. Avoid. When I complained was told we are busy. Good for them. No kettle in the room, told they are illegal 🙄 and to make coffee flavoured tea using the coffee machine. So had to go to Starbucks for tea at £4 a pop. Shower is lukewarm - horrible. Rooms are tiny bathroom claustrophobic. Checking out they couldn’t print a receipt 🙄.
Stayed 2 nights in Mar 2025

8/10 Good

Ryan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stayed in the new wing of the hotel which was away from the Main Street. The hotel ceiling was rather low though. Room was clean and quite spacious. Breakfast was great.
Stayed 4 nights in Feb 2025

10/10 Excellent

Dario C

Stayed 1 night in Feb 2025

10/10 Excellent

Sinem

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Nina Louise, Chipping Norton

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location with lots within walking or easily accessible using the trams/buses. Helpful and friendly staff, clean and comfortable. A great base for exploring Basal.
Stayed 5 nights in Feb 2025

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff at check-in. Helpful with suggestions. Cleaning staff was a bit inconsistent with replenishing cups, towels, tea, sugar etc. Very small fridge in room but it was not very cold. No microwave. Comfortable bed with warm duvets. Very close to train station and trams. East to get around without car. Confirmed hotel stay alllows free transit within Basel. Does have a very expensive breakfast but we opted to do our own. Only surprise was a city tax of 4 CHF per person per day charged at check out. Overall, very good hotel and amenities.
Stayed 9 nights in Feb 2025

8/10 Good

Dieter N

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Prefer main hotel to Ressidence
Stayed 1 night in Feb 2025