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Hotel Victoria

4.0 star property
Hotel in Basel with a fitness center and a 24-hour front desk
VIP Access

Choose dates to view prices

Photo gallery for Hotel Victoria

Terrace/patio
Exterior
Junior Suite | Hypo-allergenic bedding, minibar, in-room safe, desk
Lobby
Victoria Suite | Living area | LED TV, offices

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Air conditioning
  • Gym
  • Parking available
  • 24/7 front desk

Explore the area

Map
Centralbahnplatz 3-4, Basel, BS, 4002
  • Basel Zoo
    ‪6 min walk‬
  • Basler Muenster
    ‪12 min walk‬
  • Marktplatz
    ‪15 min walk‬
  • Basel (BSL-EuroAirport)
    ‪9 min drive‬
VIP Access
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Classic Queen Room

Classic Queen Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room | Bathroom shower

Single Room

  • 183 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Twin Room

Comfort Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Twin Room

  • 279 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior room with sofa

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior room with sofa

  • 344 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite

  • 430 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Family Room

Family Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room

  • 431 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Victoria Suite

Victoria Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Victoria Suite

  • 592 sq ft
  • Sleeps 5
  • 1 King Bed and 1 King Sofa Bed

View all photos for Comfort twin Room

Living area | LED TV, offices

Comfort twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Economy Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Queen Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Victoria Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Victoria Suite

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room

  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room with Sofa

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room with Sofa

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

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Exterior

Pullman Basel Europe

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9.4 out of 10, Exceptional, 773 reviews
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$185 nightly
$212 total
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About the neighborhood

Basel

Located in Sankt Alban, Hotel Victoria is adjacent to BIS Tower and within a 10-minute stroll of Basel University. This 107-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Basel Zoo - 6 min walk - 0.4 miles
  • Basel Art Museum - 11 min walk - 0.6 miles
  • Basler Muenster - 12 min walk - 0.7 miles
  • Marktplatz - 15 min walk - 0.8 miles
  • St. Jakobshalle - 3 min drive - 1.7 miles

Getting around

  • Basel SBB Station - 1 min walk
  • Bhfeingang Gundeldingen Tram Stop - 5 min walk
  • EuroAirport Airport (BSL) - 19 min drive

Restaurants

  • ‪Caffè Spettacolo - ‬2 min walk
  • ‪Kaffeemacher - ‬4 min walk
  • ‪Starbucks Centralbahnplatz Basel - ‬2 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Malibu Nation - ‬1 min walk

About this property

Hotel Victoria

Hotel in Basel with a fitness center and a 24-hour front desk
Hotel Victoria features a gym, free WiFi in public areas, and meeting rooms. Self parking is offered for CHF 25 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include conference space, a business center, and a computer station.
LED TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Other standard amenities include minibars, coffee makers, and safes.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, German

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Jun 8 - Jun 9
Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (CHF 25 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CHF 27 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar & Bistro

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CHF 20 per pet, per night
  • Dogs only
  • 1 total pets
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CHF 40.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CHF 27 per person
  • Self parking fee: CHF 25 per night (in/out privileges)
  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 40.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Parking has height restrictions.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Victoria Basel
Victoria Basel
Hotel Victoria Hotel
Hotel Victoria Basel
Hotel Victoria Hotel Basel

Frequently asked questions

Are free cancellation options available at Hotel Victoria?

Hotel Victoria offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Victoria?

As of May 26, 2025, prices found for a 1-night stay for 2 adults at Hotel Victoria on Jun 5, 2025 start from $336.85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Hotel Victoria?

This hotel is situated in Sankt Alban, just steps from BIS Tower, and within a 10-minute walk of Basel Zoo and Theater Basel. You'll also find Basel Art Museum and Basler Muenster less than a mile away.

Is parking available on site at Hotel Victoria?

Yes, parking is offered for CHF 25 per night with in/out privileges.

Does Hotel Victoria have a casino on the premises?

No, Hotel Victoria doesn't have a casino.

Is there an indoor pool at Hotel Victoria?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Victoria?

Couples staying at this hotel will appreciate amenities like a minibar and a pillow menu as well as a bar.

Does Hotel Victoria have a hot tub?

Yes, this hotel offers private indoor spa tubs in some guestrooms.

Does Hotel Victoria feature a restaurant that includes a breakfast menu?

Yes, Hotel Victoria serves buffet breakfast for a surcharge each morning at Bar & Bistro.

Does Hotel Victoria allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hotel Victoria for a fee of CHF 20 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Hotel Victoria?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Victoria?

The closest major airport to Hotel Victoria is EuroAirport Airport (BSL), which is 5.8 mi away (19 minutes by car). Another top airport is Mulhouse (MLH-EuroAirport), which is located 5.8 mi away (19-minute drive).

Are there rooms with balconies that I can book at Hotel Victoria?

No, there aren't any guestrooms with balconies at Hotel Victoria.

Hotel Victoria Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 380 out of 503 reviews
Rating 8 - Good. 104 out of 503 reviews
Rating 6 - Okay. 12 out of 503 reviews
Rating 4 - Poor. 6 out of 503 reviews
Rating 2 - Terrible. 1 out of 503 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff at check-in. Helpful with suggestions. Cleaning staff was a bit inconsistent with replenishing cups, towels, tea, sugar etc. Very small fridge in room but it was not very cold. No microwave. Comfortable bed with warm duvets. Very close to train station and trams. East to get around without car. Confirmed hotel stay alllows free transit within Basel. Does have a very expensive breakfast but we opted to do our own. Only surprise was a city tax of 4 CHF per person per day charged at check out. Overall, very good hotel and amenities.
Stayed 9 nights in Feb 2025

8/10 Good

Dieter N

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Prefer main hotel to Ressidence
Stayed 1 night in Feb 2025

10/10 Excellent

Jamie

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff onsite are very helpful.
Stayed 6 nights in Feb 2025

10/10 Excellent

John

Stayed 1 night in Jan 2025

10/10 Excellent

tim

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel very convenient for train station
Stayed 1 night in Jan 2025

10/10 Excellent

kerri

Liked: Cleanliness, staff & service, property conditions & facilities
Convince to transport
Stayed 1 night in Jan 2025

4/10 Poor

Josephus, Fulton

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
Fridge was broken. When i mentioned this they said its just for complementary water it was not a mini bar so its fine! They refused to replace it
Stayed 4 nights in Jan 2025

10/10 Excellent

elizabeth

Stayed 4 nights in Nov 2024

10/10 Excellent

Margritte, Mt. Prospect

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located directly across from the train station. Our stay included complimentary passes to public transportation, with stops for the tram and bus just outside the hotel. Plenty of restaurants and shopping within walking distance. The staff was incredibly helpful and the room was perfect for the two of us, with very comfortable beds and pillows. We thoroughly enjoyed our stay and will come back if we find ourselves in Basel again.
Stayed 1 night in Dec 2024

10/10 Excellent

Lawrence R, Springville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed and pillows were very comfortable, the location was ideal for our needs. The staff was friendly and helpful. The Basel Card they provided was very useful.
Stayed 1 night in Dec 2024

10/10 Excellent

Florian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, very close to Basel train station and the main tram line stop. Bed was very comfortable and the shower was big with great water pressure. Front desk staff was friendly and welcoming. Would definitely stay here again.
Stayed 4 nights in Dec 2024

8/10 Good

carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basel for the Christmas markets

Went to Basel for the christmas markets; location is perfect across the stress from the main train station ; many trams and buses there also; went to various cities for their markets and the location was made this easy ; room is basic for europe; sink not that large but adequate ; the breakfast was also basic not a large assortment but had enough choices.; room was quiet; staff was courteous.
Stayed 9 nights in Nov 2024

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were amazing!
Stayed 2 nights in Dec 2024

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Raphael

Stayed 2 nights in Nov 2024

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and went out of their way to set up up to go the Alps when our tour was cancelled. It was a beautiful hotel across the street from the train station and walkable to many restaurants and shopping.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mada, St. Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Sitting right across from the train station and major tram stops, this elegant hotel is remarkably quiet, beautifully furnished with an attentive and friendly staff. I loved staying there.
Stayed 5 nights in Nov 2024

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Hotel is right in front of Basel SBB station. With Coop and Migro just right around the corner. Nice hotel to stay in.
Stayed 4 nights in Sep 2024

10/10 Excellent

Krishna

Stayed 9 nights in Oct 2024

10/10 Excellent

Diana, Federal Way

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Literally across from the train station, so convenient for people traveling by train. The area around the hotel isn’t the most beautiful, but it felt safe, and overall much nicer than train stations in many other large cities. Would definitely stay here again!
Stayed 1 night in Aug 2024

10/10 Excellent

Vikram

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Ionut

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would recommend this hotel

Stayed for 2 nights in transit, location very good, connections to everywhere. Clean room and a very comfy bed.
Stayed 2 nights in Oct 2024

10/10 Excellent

Yok Teng

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is awesome and the price is really value for money
Stayed 2 nights in Oct 2024

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