See all properties

Apartment Tourist Complex & SPA Astera Bansko

4.0 star property

Choose dates to view prices

Photo gallery for Apartment Tourist Complex & SPA Astera Bansko

Indoor pool, outdoor pool, open 10 AM to 8 PM, sun loungers
Interior
Exterior
Couples treatment rooms, sauna, hot tub, steam room, Turkish bath
Billiards

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
8 Strazhite Str., area of Gramadeto, Bansko, 2770
  • Place, Bansko Ski Resort
    ‪3 min walk‬
  • Place, Vihren
    ‪8 min walk‬
  • Place, Bansko Gondola Lift
    ‪8 min walk‬

Room options

View all photos for Standard Double or Twin Room (free use of Aqua Park)

Minibar, in-room safe, desk, blackout drapes

Standard Double or Twin Room (free use of Aqua Park)

  • 193 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Futon

View all photos for Double Room Single Use (free use of Aqua Park)

Minibar, in-room safe, desk, blackout drapes

Double Room Single Use (free use of Aqua Park)

  • 194 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds and 1 Twin Futon

View all photos for Deluxe Room, Mountain View

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, Mountain View

  • Ocean view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Futon

View all photos for Suite, 1 Bedroom

Minibar, in-room safe, desk, blackout drapes

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Two Bedroom Apartment - Annex Building

Minibar, in-room safe, desk, blackout drapes

Two Bedroom Apartment - Annex Building

  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Three Bedroom Apartment - Annex Building

Minibar, in-room safe, desk, blackout drapes

Three Bedroom Apartment - Annex Building

  • 3 bedrooms
  • Sleeps 8
  • 3 Double Beds, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Minibar, in-room safe, desk, blackout drapes

Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for One Bedroom Apartment - Annex Building

Minibar, in-room safe, desk, blackout drapes

One Bedroom Apartment - Annex Building

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Mountain View (Single Use)

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, Mountain View (Single Use)

  • Mountain view
  • Sleeps 1
  • 2 Twin Beds and 1 Twin Futon

About the neighborhood

Bansko

Apartment Tourist Complex & SPA Astera Bansko places you within a 10-minute stroll of Bansko Ski Resort and Bansko Gondola Lift. This 120-room, 4-star hotel welcomes business and leisure travelers with ski-in/ski-out access, a full-service spa, and a free water park.

What's nearby

  • Bansko Ski Resort - 3 min walk - 0.2 miles
  • Vihren - 8 min walk - 0.5 miles
  • Bansko Gondola Lift - 8 min walk - 0.5 miles
  • Museum of Otets Paisii Hilendarski - 13 min walk - 0.7 miles
  • Holy Trinity Church - 20 min walk - 1.1 miles

Getting around

  • Sofia Airport (SOF) - 140 min drive

Restaurants

  • ‪Ginger - ‬5 min walk
  • ‪The House - ‬3 min walk
  • ‪Victoria - ‬4 min walk
  • ‪Lobby Bar - ‬5 min walk
  • ‪Rosso Pomodoro Restaurant - ‬5 min walk

About this property

Apartment Tourist Complex & SPA Astera Bansko

Apartment Tourist Complex & SPA Astera Bansko features ski-in/ski-out access, a full-service spa, and a free water park. You can take advantage of free parking, along with a train station shuttle. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this ski hotel include an indoor pool, an outdoor pool, and a lazy river.
TVs come with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Balconies, sitting areas, and minibars are also available.
An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a complimentary water park, a lazy river, ski-in/ski-out access, and a sauna.

Children under 3 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, facials, and body scrubs. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. Children under 3 years old are not allowed in the spa without adult supervision.

Similar properties

Exterior
Four Points by Sheraton Bansko
Bansko
  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
8.0 out of 10, Very Good, 50 reviews
$106 nightly
The price is $117
Jun 7 - Jun 8
Total with taxes and fees
Four Points by Sheraton Bansko

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Train station pick-up shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • MUSSELS FARM

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Free water park
  • Full-service spa
  • Gym
  • Indoor pool
  • Lazy river
  • Library
  • Outdoor pool
  • Sauna
  • Ski equipment rentals
  • Ski lessons
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • Steam room
  • TV in common areas

Family friendly

  • Bowling alley
  • Children's pool
  • Free water park access
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • In the mountains
  • Pool loungers

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Prenatal massages
  • Reflexology
  • Sauna
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Well-lit path to entrance

More

  • 2 buildings
  • 5 floors
  • Built in 2014
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 15

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • New Year's Eve (December 31) Gala Dinner per adult: EUR 90
  • New Year's Eve (December 31) Gala Dinner per child: EUR 50 (from 2 to 11 years old)
  • A tax is imposed by the city: EUR 1.02 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out fee: EUR 15 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals, you can take advantage of the train station pick-up service (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 10 AM to 8 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Astera Bansko
Astera Bansko Hotel
Astera Hotel Bansko
Bansko Astera
Bansko Astera Hotel
Bansko Hotel Astera
Hotel Astera
Hotel Astera Bansko
Apartment Tourist Complex Astera Bansko Hotel
Apartment Tourist Complex Astera Hotel
Apartment Tourist Complex Astera Bansko
Apartment Tourist Complex Astera
Astera Bansko Hotel Spa
Apartment Tourist Complex SPA Astera Bansko
Tourist Complex Astera
Apartment Tourist Complex SPA Astera Bansko
Apartment Tourist Complex & SPA Astera Bansko Hotel
Apartment Tourist Complex & SPA Astera Bansko Bansko
Apartment Tourist Complex & SPA Astera Bansko Hotel Bansko

Frequently asked questions

Is a free cancellation option available at Apartment Tourist Complex & SPA Astera Bansko?

Apartment Tourist Complex & SPA Astera Bansko offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

What's there to see within easy reach of Apartment Tourist Complex & SPA Astera Bansko?

This hotel in Bansko is within a 10-minute walk of Bansko Ski Resort, Bansko Gondola Lift, and Vihren. You'll also find House Museum of Nikola Vaptsarov and SkiBansko by Traventuria less than a mile away.

Will I be able to park at Apartment Tourist Complex & SPA Astera Bansko?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Apartment Tourist Complex & SPA Astera Bansko?

There is a full-service spa available for guests to enjoy and services include prenatal massages, sports massages, aromatherapy, and reflexology.

Does Apartment Tourist Complex & SPA Astera Bansko have a casino at the property?

No, Apartment Tourist Complex & SPA Astera Bansko doesn't have a casino.

Will I find an indoor pool at Apartment Tourist Complex & SPA Astera Bansko?

Yes, this hotel has an indoor pool along with an outdoor pool. Guests have pool access between 10 AM and 8 PM.

What will couples enjoy most about a stay at Apartment Tourist Complex & SPA Astera Bansko?

There are many amenities for couples at this hotel, including in-room massages as well as a garden-view restaurant and an outdoor pool.

Does Apartment Tourist Complex & SPA Astera Bansko have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Apartment Tourist Complex & SPA Astera Bansko have a restaurant that serves breakfast?

No, Apartment Tourist Complex & SPA Astera Bansko doesn't have a restaurant that serves breakfast.

Will Apartment Tourist Complex & SPA Astera Bansko allow pets to stay for free?

No, pets aren't allowed at Apartment Tourist Complex & SPA Astera Bansko.

Does Apartment Tourist Complex & SPA Astera Bansko have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Apartment Tourist Complex & SPA Astera Bansko?

Yes, every guestroom at Apartment Tourist Complex & SPA Astera Bansko comes with a balcony and some offer ocean and mountain views.

Apartment Tourist Complex & SPA Astera Bansko Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 25 out of 64 reviews
Rating 8 - Good. 22 out of 64 reviews
Rating 6 - Okay. 13 out of 64 reviews
Rating 4 - Poor. 2 out of 64 reviews
Rating 2 - Terrible. 2 out of 64 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Evangelos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Πολύ καλή σχέση τιμής

Η κυρία Έλενα στη ρεσεψιόν με άπταιστα ελληνικά έτοιμη να λύσει κάθε πρόβλημα και να βοηθήσει τους πελάτες . Το ξενοδοχείο το ξενοδοχείο είναι πολύ καλό, καθαρό ,και το βαρύ πυροβολικό του είναι ο χορός του spa με τις πολλές πισίνας.
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great place

good stay !
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities are fantastic and also the location. Beautiful hotel
Stayed 1 night in May 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Εξαιρετική διαμονή.

Πρόκειται για ένα πολύ όμορφο ξενοδοχείο, με εξυπηρετικό προσωπικό. Το δωμάτιο ήταν άνετο και καθαρό. Εξαιρετικός ο χώρος του SPA CENTER και οι θεραπείες μασάζ. Το πρωινό ήταν πολύ καλό.
Stayed 1 night in Apr 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel is generally fine. Position less. The terrible thing I encountered was the reception manager's service, which at our request of another key to the door, he shouted at us that we had to pay for it. he said that we had already received two keys, when we received only one. It was embarrassing, unpleasant and unworthy.
Stayed 4 nights in Feb 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location , very good spa complex. Nice breakfast and dinner. 5 min a walk from gondola and turist center
Stayed 5 nights in Jan 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Positive: Good pool & spa facilities. Friendly staff. Negative: the room was noisy. The food at breakfast & dinner was awful.
Stayed 4 nights in Dec 2018
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La estancia fue perfecta. Muy cómodo y límpio.
Stayed 1 night in Aug 2018
Verified

8/10 Good

Kim

Liked: Staff & service, room comfort

Good hotel, great location

The reception team are very helpful and always greeted you as you come out of the lift's. Our room was great on the 5th floor with 2 balconies. The cleaning was not great by the maids but all in all a fab room and good hotel.
Stayed 9 nights in Aug 2018
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice comfortable hotel

Great location, staff and amenities. Will deffo be returning in the future. The only thing I wasn't too keen on was the buffet style breakfast and dinner. There are many places to eat close by at good prices though.
Stayed 5 nights in Mar 2018
Verified

10/10 Excellent

CHRYSI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were space the spa center was great near the ski center
Verified

8/10 Good

Teodor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great aquapark

The aquapark is big, the pools are warm enough, but a few buttons for waterfalls are not working, still great. The staff was very kind. They offered an apartment for us, but we prefer two rooms, because the apartments are in the next building and it is not so convenient to go to the pools from there. We need to change one of our rooms for the second night, not a big deal, but still little unpleasant. Overall, very nice stay.
Stayed 2 nights in Nov 2017
Verified

10/10 Excellent

MONIKA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel

Me and my mum really loved this hotel, the staff and its facilities. As it was a low season, we seem to have the whole place to ourselves. The heated swimming pool outside made of rock where we stayed for hours, the spa with its saunas and the big two bedroom apartment we shared with my friend. Everything was very clean and luxurious. The staff was very friendly and welcoming. We had a late night flight so they allowed us to check out later than usual. We were on our vegan challenge but still found plenty of good food from the buffet as well as the menu. Overall had a very positive experience and even a tan. Already planning a new trip there. We rented a car and it was about two hours drive from Sofia but the journey was enjoyable due to great landscape. We also did a day trip to Greece that is an hour away.
Stayed 3 nights in Sep 2017
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous holiday!

Our second trip to the Astera. It was just as perfect as our first trip first trip 2 years ago. I wouldn't stay anywhere else in Bansko! It's a short walk to the gondola and in the nicest part of the town close to the edge of the Pirin Forest where there are some great walks. The hotel is great value for money and we love it! Just a fabulous holiday all round. Looking forward to next year already!
Verified

8/10 Good

Niky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel , very handy for gondola
Verified

6/10 Okay

Alex

Disliked: Cleanliness, room comfort

Well situated but rooms disappointed

My general impression is that this hotel is closer to a three star in terms of experience but achieved a four star ranking based on range of facilities. We stayed for 4 nights. The hotel is well-situated in town for access to the lifts. There are numerous facilities including outdoor pool (slightly dirty) and sauna and indoor pool. The staff were mostly helpful. Our room seemed dusty, beds were two singles pushed and made together not a double as advertised. Beds were not comfortable and heating / air con seemed to increase dust. Some of the furnishings were repaired by being stapled together. Literally. Bathrooms however were good. Breakfasts were good, dinners were ok.
Verified

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities

Couple Ski break

It was great for skiing, the food however was generally cold and not that of a 4 star
Verified

10/10 Excellent

Vasilis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Απλά τέλειο!

Πολύ καλή διαμονή ..Και εξαιρετικό σπα !
Verified

8/10 Good

omer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ממש טוב אבל ....

בגדול, המלון יפה ומוצלח כפי שנראה באתר. אבל , יש בעיה קטנה של רעש, בחלק מהחדרים שומעים רעש בלילה ממסיבות באזור....
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort

excellent spa, but no more!

Room in the main building, 1 bedroom apartments. Rested 2 adults and 2 children. In the living room a horrible sofa - bed for 2 people. Back aching every morning. The room does not have the battery. Dry clothes and ski boots after skiing anywhere. Rooms overlook the smoking area for staff. From morning until late at night listening to loud noises that interfere rest. Not working phone in the room! To order food in the room had to go down to the reception! From the good: - An excellent spa center. Kids really like. Because of him we choose this hotel not for the first time. - Quite decent food for breakfast and dinner. - To the ski lift 10 minutes at a slow pace.
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
We were staying in a old building. The maintenance of the room was very bad. The shower was broken. one of the wall was with a leak. We ask that some one will come to check the problem and no one came......
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel. Very close to gondola station.

Very good location. Staff was brilliant. Nice breakfast. Excellent facilities. Would definitely come back again.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor brackfest
Verified

10/10 Excellent

Milos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spa

Fantastik spa
Verified

4/10 Poor

Wee Pin

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Ski Trip

The positive part of this hotel is (1) its location, near to all shops and restaurant. The negative part of this hotel are (1) Some of the hotel staff at reception desk is very unfriendly and unhelpful. She is giving guests the look of unwilling to help when I approached her to ask the location of a restaurant and money changer; (2) there are two buildings, the one given to us is a 14 years old building, so room is old and desperately needed to renovate it to bring up to a 4 star hotel standard (it was stated as a 4 star hotel); (3) Beds are too soft, easily caused back pain if you sleep on them too many nights; (4)Breakfast and dinner provided in the restaurant are horrible. I ate some on my first night, too salty and meat are too tough. At the end, I only eat salad and fruits for the rest of my stay. Variety is ok but quality of the food is not up to a 4 star hotel standard. (5) Before I left for holiday, I was given information by the hotel staff that Euro is acceptable in hotel. However, when I checked out and needed to settle some bill, the receptionist told me only Bulgaria Leva is acceptable. At the last minute, I need to rush back to money changer in the town to exchange some Leva. It is not acceptable that a 4 star hotel provides incorrect information to guests.

Hotels

Flights

Cars