Family Resorts in Baldwinsville, Baldwinsville

"Was clean bed comfortable shower good quiet staff friendly"

"The hotel was under construction during our stay, which would not have had an impact at all, but the elevators were covered in drywall dust. the back door to the parking lot was left propped open at night and we only saw one staff member during our stay. The room smelled like body odor - a lingering scent that remained throughout the visit. There was no body wash or conditioner in the bottles in the shower. You had to use your hip to get the lock on the door to engage and the heating system was difficult to control. I think our room was one of the renovated rooms. The bathroom was clean, but the smell of the room as well as the weed smoked in the adjacent / adjoining room was dreadful. Perhaps just a moment in time for this well located hotel."

"Service was incredible"