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Hotel Wayak Bacalar

3.0 star property
Beachfront hotel with spa services and a restaurant

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Photo gallery for Hotel Wayak Bacalar

Outdoor dining
Property video
Panoramic Cabin | Minibar, free WiFi, bed sheets
Exterior
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • On private beach
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Blvd. Costero Km 26 Manzana 1, Seccion 5, Lote 43/44, Bacalar, QROO, 77930
  • Place, Lake Bacalar
    ‪4 min drive‬
  • Place, Laguna Bacalar Ecological Park
    ‪13 min drive‬
  • Place, Cenote Cocalitos
    ‪18 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪75 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Minibar, free WiFi, bed sheets

Standard Double Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Panoramic Cabin

Panoramic Cabin | Minibar, free WiFi, bed sheets

Panoramic Cabin

  • 215 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Studio Suite

Panoramic Studio Suite | Minibar, free WiFi, bed sheets

Panoramic Studio Suite

  • 377 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Bacalar

Lake Bacalar is a short stroll from Hotel Wayak Bacalar, and other popular attractions like Laguna Bacalar Ecological Park are within a 10-minute drive. This 3-star hotel has 9 guestrooms and offers a private beach, free in-room WiFi, and free self parking.

What's nearby

  • Lake Bacalar - 4 min drive - 0.9 miles
  • Laguna Bacalar Ecological Park - 13 min drive - 5.1 miles
  • Municipal Spa of Bacalar - 15 min drive - 6.2 miles
  • Cenote Cocalitos - 18 min drive - 8.2 miles
  • Cenote Azul - 18 min drive - 8.4 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 49 min drive

Restaurants

  • ‪asadero el establo - ‬6 min drive
  • ‪Las Miches De La 1 - ‬8 min drive
  • ‪Marisqueria El Taco Loco - ‬5 min drive
  • ‪Pueblo Pirata - ‬4 min drive
  • ‪Mistura - ‬8 min drive

About this property

Hotel Wayak Bacalar

Beachfront hotel with spa services and a restaurant
Guests of Hotel Wayak Bacalar enjoy features like a private beach, free WiFi in public areas, and spa services. You can put free parking to good use if you drive. Staff members can answer questions about accommodations, and also provide front-desk service during limited hours. This smoke-free hotel also has a garden.
Guests can expect free WiFi and 50-inch TVs with satellite channels. Relax with a rainfall shower. In-room massages are available, and other amenities include balconies and minibars. Change of towels is available on request.
Recreational amenities at the hotel include a private beach.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free extended parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:30 AM to noon for a fee: MXN 150 to 400 for adults and MXN 150 to 400 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Free beach club
  • Kayaking
  • Motor boating
  • Personal motorized watercraft

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture

Spa

  • Couples treatment rooms
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch TV with satellite channels

Food and drink

  • Champagne service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for MXN 500.0 per day
  • Cribs/infant beds are available for MXN 500.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 150 to 400 for adults, and MXN 150 to 400 for children
  • Crib (infant bed) fee: MXN 500.0 per day
  • Rollaway bed fee: MXN 500.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free self parking, along with free extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Long-term renters welcome.
  • There are no elevators.

Property is also known as

Hotel Kaan Bacalar
Hotel Wayak Bacalar Hotel
Hotel Wayak Bacalar Bacalar
Hotel Wayak Bacalar Hotel Bacalar
Hotel Wayak Bacalar All Inclusive

Frequently asked questions

What can I see near Hotel Wayak Bacalar?

This hotel is located in Bacalar within a short 10-minute walk of Lake Bacalar. You'll also find Laguna Bacalar Ecological Park and Fort of San Felipe within a short drive.

Is parking available on site at Hotel Wayak Bacalar?

Yes, self parking and long-term parking are offered for free at the hotel.

Is there a spa available at Hotel Wayak Bacalar?

Spa services at the hotel include couples treatments and massages.

Does Hotel Wayak Bacalar feature a casino?

No, Hotel Wayak Bacalar doesn't have a casino.

Will I find an indoor pool at Hotel Wayak Bacalar?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Wayak Bacalar?

There are many amenities for couples at this hotel, including Champagne service and in-room massages in each guestroom with some featuring lake views.

Are there hot tubs at Hotel Wayak Bacalar?

No, this hotel doesn't have a spa tub.

Does Hotel Wayak Bacalar have a restaurant that serves breakfast?

Yes, Hotel Wayak Bacalar serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Will Hotel Wayak Bacalar allow pets to stay for free?

No, pets aren't allowed at Hotel Wayak Bacalar though service animals are welcome.

Are there connecting rooms at Hotel Wayak Bacalar?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Wayak Bacalar?

The closest major airport to Hotel Wayak Bacalar is Chetumal, Quintana Roo (CTM-Chetumal Intl.), which is 27.7 mi away (49 minutes by car). Another top airport is Corozal (CZH), which is around 23.8 mi away.

Can I book a room with a balcony at Hotel Wayak Bacalar?

Yes, every guestroom at Hotel Wayak Bacalar comes with a balcony with some featuring lake or garden views.

Hotel Wayak Bacalar Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 48 out of 76 reviews
Rating 8 - Good. 17 out of 76 reviews
Rating 6 - Okay. 5 out of 76 reviews
Rating 4 - Poor. 5 out of 76 reviews
Rating 2 - Terrible. 1 out of 76 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Krzysztof

Stayed 2 nights in Jan 2025

4/10 Poor

Mario or Ana

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible!! Starting with the manager, he didn't have answers about simple questions. The food is bad and very limited, you order something and the side items don't get served with the plate, but yet they will charge the same amount as on the menu. The bar has no stock, poor selection of beer, no wine etc. The only reason for 1 star is for the location. The road to get to the hotel from the highway is dangerous and if you order from outside restaurants they will charge extra due to the condition of the road.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gabriela

Stayed 2 nights in Jul 2024

10/10 Excellent

Katherine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and excellent staff. Beautiful spot to relax don't forget your bug spray. :)
Stayed 4 nights in Jul 2024

4/10 Poor

Mark

Traveled with family
Liked: Cleanliness, staff & service

Amazing location, needs some improvements

Beautiful, secluded location! Loved the kayaks, hammocks in the water and restaurant on the water. The road in is terrible- you need a SUV, even with that it’s scary, huge ruts in the road. Bring bug spray, mosquitoes are so bad. No water pressure for shower or sink and it smelt awful, like sulphur.
Stayed 2 nights in Jul 2024

8/10 Good

Philip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I liked: Beautiful view. Right on Lake Bacalar. The restaurant has very good food. Friendly people. The entrance to get into the lake was very easy. Several areas to enter the lake. WIFI service was very good. Rooms were very spacious. Rooms were cleaned daily. The grounds were clean and nicely decorated with plenty of beach chairs by the lake. Only two negatives for us: the TV in one of our rooms didn’t work for our stay (the staff tried to fix several times and couldn't get it to work) and the property can be difficult to get around for someone with mobility problems (no level walking paths, a step to get into bathroom, stairs and inclines to get anywhere).
Stayed 3 nights in Apr 2024

10/10 Excellent

Pavlo

Traveled with family
Liked: Property conditions & facilities
Very good!!!
Stayed 1 night in Mar 2024

10/10 Excellent

tachir

Liked: Cleanliness, staff & service, property conditions & facilities
My first time and everything was amazinggggggg everything …from stay to food to service to staff to how the pictures looked…definetly come back …I leave with a huge smile
Stayed 3 nights in Mar 2024

10/10 Excellent

Kathy

Liked: Cleanliness
Stayed 2 nights in Jan 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Access to the lake, beautiful
Stayed 5 nights in Nov 2023

8/10 Good

Trevor

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The dock and food were amazing. The staff was friendly and the location was perfect. Not too close to town so it was nice and quiet. The rooms were very basic. The room layout and decor could be improved. There were no bedside lamps or charging points. You had to go across the room to turn off the lights. Shower curtains were flimsy and falling off. If they added a little love to the rooms, this would be a perfect 10.
Stayed 2 nights in Nov 2023

8/10 Good

Veranika

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2023

10/10 Excellent

Ruben

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property serenity, staff was very attentive. Pleasure speaking with the owners. Overall experice was awesome!
Stayed 3 nights in Jun 2023

10/10 Excellent

DAVID

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing view of the lake from the property. It’s located in one of the best areas of the lake to enjoy the shallow clear waters. Hotel breakfast was delicious
Stayed 3 nights in Jun 2023

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso lugar, la dueńa es encantadora, tiene playa privada es un paraíso
Stayed 2 nights in Apr 2023

8/10 Good

Svein

Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2023

8/10 Good

Nimrod

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, very friendly staff which is helpful. Access to lagoon is amazing and plenty of good advice to get from the staff over what to do. Rooms are big and comfortable. Could definitely benefit with some work bringing up to date, and renewal, and also some outdoor furniture for the balconies.
Stayed 3 nights in Jan 2023

6/10 Okay

David, Caldwell

Traveled with family
Disliked: Amenities
The road entrance for the hotel needs work, two small packets of shampoo, two towels(reserved for 4 people)i had breakfast included they say i didn't, had to pay for it.

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wunderschöne Lage direkt an der Lagune, inkl. Stand-Up-Paddle oder Kanu. Sehr leckeres Frühstück, perfekt um zu entspannen.
Stayed 2 nights in Jan 2025

10/10 Excellent

Elias

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel eco turístico con ambiente muy agradable, confortable y las instalaciones te ayudan a relajarte y olvidarte del trabajo
Stayed 2 nights in Dec 2024

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Omar

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
El camino para llegar (terracería) está en muy mal estado.
Stayed 2 nights in Aug 2024

8/10 Good

MARICELA

Traveled with family
Liked: Amenities, property conditions & facilities
La Laguna espectacular
Stayed 4 nights in Jul 2024

10/10 Excellent

MARICELA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La Laguna e instalaciones 10 de 10. El único inconveniente es que para llegar los señalamientos son pocos, el camino de entrada es horrible, lodoso, se atascan los autos. Y así como lo observamos si no es con camioneta no entras. El personal es atento y servicial pero creo que insuficiente.
Stayed 4 nights in Jul 2024