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Azulea Bacalar Hotel & Spa - Lagoon Front

4.0 star property
Lakefront hotel with free breakfast and spa services

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Photo gallery for Azulea Bacalar Hotel & Spa - Lagoon Front

Garden
Deluxe Room, 1 King Bed, Balcony, Lagoon View | 1 bedroom, premium bedding, down comforters, minibar
Exterior
Exterior
Building design

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
609 Costera, Bacalar, QROO, 77930
  • Cenote Azul
    ‪2 min walk‬
  • Cenote Cocalitos
    ‪2 min drive‬
  • Laguna Bacalar Ecological Park
    ‪7 min drive‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪34 min drive‬

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Room options

View all photos for Premium Room, 1 King Bed, Balcony, Lake View

Premium Room, 1 King Bed, Balcony, Lake View | 1 bedroom, premium bedding, down comforters, minibar

Premium Room, 1 King Bed, Balcony, Lake View

  • Lagoon view
  • 440 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Lagoon View

Deluxe Room, 1 King Bed, Balcony, Lagoon View | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed, Balcony, Lagoon View

  • Lagoon view
  • 471 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, Balcony, Lake View

Premier Suite, 1 King Bed, Balcony, Lake View | 1 bedroom, premium bedding, down comforters, minibar

Premier Suite, 1 King Bed, Balcony, Lake View

  • Lagoon view
  • 831 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Balcony, Lake View

Deluxe Double Room, 2 Double Beds, Balcony, Lake View | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Double Room, 2 Double Beds, Balcony, Lake View

  • Lagoon view
  • 471 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Elite Room, 1 Queen Bed, Balcony, Lake View

Lake view

Elite Room, 1 Queen Bed, Balcony, Lake View

  • Lagoon view
  • 491 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Royal Suite, 1 King Bed, Terrace, Lake View

Royal Suite, 1 King Bed, Terrace, Lake View | Terrace/patio

Royal Suite, 1 King Bed, Terrace, Lake View

  • Lagoon view
  • 831 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Bacalar

Located within a 5-minute walk of Cenote Azul, Azulea Bacalar Hotel & Spa - Lagoon Front is within a 15-minute stroll of Lake Bacalar. This 11-room, 4-star hotel welcomes guests with free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Cenote Azul - 2 min walk - 0.1 miles
  • Cenote Cocalitos - 2 min drive - 0.7 miles
  • Municipal Spa of Bacalar - 5 min drive - 2.7 miles
  • Fort of San Felipe - 5 min drive - 2.9 miles
  • Laguna Bacalar Ecological Park - 7 min drive - 3.4 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 37 min drive

Restaurants

  • ‪La Bendición Dios - ‬4 min drive
  • ‪Albahaca - ‬4 min drive
  • ‪Ajal - ‬6 min drive
  • ‪Las Quekas Bacalar - ‬5 min drive
  • ‪Taqueria el Trompo de K'los - ‬6 min drive

About this property

Azulea Bacalar Hotel & Spa - Lagoon Front

Lakefront hotel with free breakfast and spa services
Renovated in 2024, Azulea Bacalar Hotel & Spa - Lagoon Front offers an outdoor pool, free WiFi in public areas, and spa services. Front-desk staff can help with luggage storage, and provide local restaurant recommendations. Additional amenities include a microwave in a common area, a porter/bellhop, and a water dispenser.
55-inch Smart TVs come with digital channels and Netflix, and guests can stay connected with free WiFi. Beds sport premium bedding and down comforters, and bathrooms offer rainfall showers and hair dryers. Balconies, minibars, and safes are also standard. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and Swedish massages.

Languages

English, Spanish

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Exterior

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Porter/bellhop

Outdoors

  • Garden
  • On a lake
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Spa

  • Deep-tissue massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Upper floors accessible by stairs only

More

  • 3 buildings
  • Designated smoking areas
  • Renovated entire property - March 2024

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower

Entertainment

  • 55-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Hotel Azulea Bacalar
Azulea Bacalar & Lagoon Front
Azulea Hotel Spa Lagoon Front
Azulea Bacalar Hotel & Spa - Lagoon Front Hotel
Azulea Bacalar Hotel & Spa - Lagoon Front Bacalar
Azulea Bacalar Hotel & Spa - Lagoon Front Hotel Bacalar

Frequently asked questions

Is free cancellation available at Azulea Bacalar Hotel & Spa - Lagoon Front?

Azulea Bacalar Hotel & Spa - Lagoon Front offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What is there to do close to Azulea Bacalar Hotel & Spa - Lagoon Front?

This hotel is located in Bacalar, just steps from Cenote Azul and Cenote Cocalitos, and within a short walk of Lake Bacalar. You'll also find Laguna Bacalar Ecological Park and Cenote Esmeralda within a short drive.

Will I be able to park at Azulea Bacalar Hotel & Spa - Lagoon Front?

Yes, though parking is available on request.

Is there a spa available at Azulea Bacalar Hotel & Spa - Lagoon Front?

Spa services at the hotel include deep-tissue massages.

Does Azulea Bacalar Hotel & Spa - Lagoon Front have a casino?

No, Azulea Bacalar Hotel & Spa - Lagoon Front doesn't have a casino.

Will I find an indoor pool at Azulea Bacalar Hotel & Spa - Lagoon Front?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Azulea Bacalar Hotel & Spa - Lagoon Front?

Amenities that appeal to couples at this lakeside hotel include a minibar and premium bedding in each guestroom with some featuring lagoon views.

Are there hot tubs at Azulea Bacalar Hotel & Spa - Lagoon Front?

No, there isn't a spa tub at this hotel.

Does Azulea Bacalar Hotel & Spa - Lagoon Front feature a restaurant that includes a breakfast menu?

Yes, Azulea Bacalar Hotel & Spa - Lagoon Front serves free continental breakfast each morning from its restaurant.

Does Azulea Bacalar Hotel & Spa - Lagoon Front allow pets to stay free of charge?

No, pets and service animals aren't allowed at Azulea Bacalar Hotel & Spa - Lagoon Front.

Are there connecting rooms at Azulea Bacalar Hotel & Spa - Lagoon Front?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Azulea Bacalar Hotel & Spa - Lagoon Front?

The closest major airport to Azulea Bacalar Hotel & Spa - Lagoon Front is Chetumal, Quintana Roo (CTM-Chetumal Intl.), which is 21.2 mi away (37 minutes by car). Another top airport is Corozal (CZH), which is located 29.5 mi away (52-minute drive).

Can I book a room with a balcony at Azulea Bacalar Hotel & Spa - Lagoon Front?

Yes, every guestroom at Azulea Bacalar Hotel & Spa - Lagoon Front comes with a balcony with some featuring lagoon views.

Azulea Bacalar Hotel & Spa - Lagoon Front Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 21 out of 32 reviews
Rating 8 - Good. 4 out of 32 reviews
Rating 6 - Okay. 4 out of 32 reviews
Rating 4 - Poor. 1 out of 32 reviews
Rating 2 - Terrible. 2 out of 32 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful quiet spot on the banks of the lagoon. Staff were exceptionally helpful and friendly. The food was great! Can’t wait for the bar to be up and running!
Stayed 2 nights in Feb 2025

10/10 Excellent

rigoberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Annette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful relaxing get away!
Stayed 1 night in Feb 2025

10/10 Excellent

Arash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Merari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Nick, Lacombe

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Rafael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, safe and walkable
Stayed 3 nights in Nov 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very kind. The place was kept clean.
Stayed 3 nights in Oct 2024

10/10 Excellent

LUIS, Joliet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to take a quiet vacations! Good location Great staff Good cleaning
Stayed 1 night in Jul 2024

10/10 Excellent

Carl, Stockholm

Stayed 1 night in Apr 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Expectativa lograda de descanso

Excelente estancia y hermosa lugar
Stayed 2 nights in Feb 2025

10/10 Excellent

Anne-Lise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Laura Lidia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno muy rico, tener agua a disposición, los espacios, diseño. Quizá falta limpieza en su lago estancado. Si tuve un tema de seguridad ya que entregaron mi habitación a otros huéspedes y estaba yo dentro de ella. Argumentaron que los huéspedes nuevos tomaron la llave máster (eso es aún más grave), pero aún así creo que debieron acompañarles y asignarles ellos la correcta. Falta marcar las llaves y una simple disculpa no arregla el mal momento, debieron hacerme sentir más cómoda o algo…
Stayed 3 nights in Feb 2025

10/10 Excellent

Jose Alberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para descansar . El.precio lo vale por las instalaciones
Stayed 2 nights in Feb 2025

10/10 Excellent

Oliver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

juan carlos

Cara para lo que ofrece..
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Ikke 5 stjerner

Hotellet var langt fra 5 stjerner men servicen var bra. Alt i alt overpriset for tilstanden det er i nå.
Stayed 2 nights in Dec 2024

6/10 Okay

Per-Olof

Liked: Cleanliness, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente estancia
Stayed 1 night in Aug 2024

2/10 Terrible

Dulce Esbeidi

Disliked: Staff & service
No te sientes, comodo a la hora de llegada y salida.. casi casi te estan corriendo..
Stayed 1 night in Aug 2024

10/10 Excellent

Hanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heeerlijk!

Heeeerlijk! Prachtig hotel aan het meer, omringd door groen landschap. Pure rust. Super vriendelijk personeel en de kamers zijn super mooi. Gelegen net buiten het drukkere centrum wat ook perfect is. Slechts 5’ met auto. Gratis paddle boards ook ter beschikking.
Stayed 2 nights in Aug 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Andrés

Stayed 1 night in Jun 2024

8/10 Good

Karla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación aunque dice vista a la laguna, en realidad te tapa un árbol, y la escalera que da al muelle está muy resbalosa, recomiendo darle mantenimiento. En general la habitación limpia y cómoda, el servicio excelente!
Stayed 1 night in May 2024

10/10 Excellent

Carlos

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar espectacular para descansar
Stayed 2 nights in Apr 2024