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Aiden Austin City Hotel

4.0 star property
Hotel with free breakfast, near Lady Bird Lake
VIP Access

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Pool
Restaurant
Premium bedding, in-room safe, desk, laptop workspace
Restaurant
Pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

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2200 S I H 35, Austin, TX, 78704
  • Place, South Congress Avenue
    ‪17 min walk‬
  • Place, Lady Bird Lake
    ‪1 min drive‬
  • Place, University of Texas at Austin
    ‪4 min drive‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪10 min drive‬
VIP Access
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Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(8 reviews)
  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(31 reviews)
  • 288 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(45 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(21 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View

Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Refrigerator & Microwave, Courtyard View

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Refrigerator & Microwave, Courtyard View

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Twin Bed, Accessible, Refrigerator & Microwave

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Twin Bed, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Austin

Located in South Congress, Aiden Austin City Hotel is 1.2 mi (1.9 km) from Lady Bird Lake and within a 10-minute drive of other popular attractions like Governor's Mansion. This 4-star hotel has 158 rooms and welcomes guests with free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • South Congress Avenue - 17 min walk - 0.9 miles
  • Lady Bird Lake - 1 min drive - 1.4 miles
  • University of Texas at Austin - 4 min drive - 3.8 miles
  • Texas State Capitol - 5 min drive - 3.8 miles
  • Zilker Park - 7 min drive - 2.8 miles

Getting around

  • Plaza Saltillo Station - 10 min drive
  • Austin Station - 16 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 11 min drive

Restaurants

  • ‪Whataburger - ‬6 min walk
  • ‪Machi Sushi - ‬1 min walk
  • ‪P. Terry's Burger Stand - ‬9 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Denny's - ‬5 min walk

About this property

Aiden Austin City Hotel

Hotel with free breakfast, near Lady Bird Lake
At Aiden Austin City Hotel, guests enjoy a children's pool, a gym, and free WiFi in public areas. If you drive, put free parking to good use. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a hot tub, a conference center, and a 24-hour business center.
Guests can expect free WiFi and 37-inch LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.
A children's pool and a hot tub are on site. Other recreational amenities include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Machi Sushi

Things to do

  • Children's pool
  • Gym
  • Hot tub

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Conference center (7,200 square feet of space)
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 11 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (32 inch wide door)
  • Grab bar in shower (33 inches high)
  • Lever door handles
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 40 per pet, per day
  • 2 total pets
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 40 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 4:00 PM—-1:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property uses solar energy, plus eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Austin City Best Western
Austin City Hotel
Austin City Hotel Best Western
Austin City Hotel Best Western Plus
Best Western Austin City
Best Western Austin City Hotel
Best Western Austin City Plus
Best Western Plus Austin City
Best Western Plus Austin City Hotel
Best Western Plus City Hotel
Aiden Austin City Hotel Hotel
Aiden Austin City Hotel Austin
Aiden Austin City Hotel Hotel Austin
Aiden by Best Western Austin City Hotel
Aiden by Best Western @ Austin City Hotel

Frequently asked questions

What can I see close to Aiden Austin City Hotel?

This hotel is situated in South Congress within a short 19-minute walk of South Congress Avenue. You'll also find Sixth Street and Lady Bird Lake within a short drive.

How much does it cost to stay at Aiden Austin City Hotel?

As of Nov 9, 2025, prices found for a 1-night stay for 2 adults at Aiden Austin City Hotel on Nov 16, 2025 start from $121.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Aiden Austin City Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking, electric car charging, and bicycle parking are also available.

Does Aiden Austin City Hotel include a casino?

No, Aiden Austin City Hotel doesn't have a casino.

Will I find an indoor pool at Aiden Austin City Hotel?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

What amenities will couples enjoy at Aiden Austin City Hotel?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a bar and a restaurant.

Does Aiden Austin City Hotel have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Aiden Austin City Hotel feature a restaurant that includes a breakfast menu?

Yes, Aiden Austin City Hotel serves free buffet breakfast at Machi Sushi each morning.

Will Aiden Austin City Hotel allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Aiden Austin City Hotel for a fee of USD 40 per pet, per day.

Does Aiden Austin City Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Aiden Austin City Hotel?

The closest major airport to Aiden Austin City Hotel is Austin-Bergstrom Intl. Airport (AUS), which is 8.6 mi away (11 minutes by car).

Can I book a room with a balcony at Aiden Austin City Hotel?

No, you won't find guestrooms with balconies at Aiden Austin City Hotel.

Reviews

Aiden Austin City Hotel Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 1146 out of 1677 reviews
Rating 8 - Good. 324 out of 1677 reviews
Rating 6 - Okay. 131 out of 1677 reviews
Rating 4 - Poor. 41 out of 1677 reviews
Rating 2 - Terrible. 35 out of 1677 reviews

Reviews

10/10 Excellent

Elizabeth, Grand Prairie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best experience at this hotel we loved it
Stayed 3 nights in Aug 2025

10/10 Excellent

Luke

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely stay.
Stayed 1 night in Aug 2025

8/10 Good

Santiago

Stayed 1 night in Aug 2025

10/10 Excellent

Humberto, Garland

Stayed 3 nights in Jul 2025

10/10 Excellent

Yulysma

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff A1, friendly accom
Stayed 1 night in Aug 2025

4/10 Poor

Crystal

Traveled with family
Disliked: Room comfort

Nope

Half of the rooms in this hotel room are run of the mill motel rooms where the entrance is outside. Our room smelled like mildew and there were cockroaches. There was no elevator to my room and I had bags and a toddler. The front desk was nice enough but they took a long time and made me stay at the desk while he read an entire sheet of paper to me that he was giving me and I could have read myself while my toddler was fussy and needed to go to sleep.
Stayed 2 nights in Aug 2025

2/10 Terrible

Sarah, Houston

Traveled with family and small children
Disliked: Amenities
If you’re looking to actually get some sleep, stay far away. Our room was on the first floor with excessive stomping on the floor above (until 2am) as well as by an exit door that slammed frequently and literally right by the laundry/maid quarters and ice machine, of course. It was quite possibly the worst location and room on the property. It also felt very unsafe as the door and casing is cheap and the lock felt broken and insufficient. Staff was unfriendly as well and maintenance and maids were up early making so much noise and had zero courtesy for sleeping guests. Stay far away if you value your time, money and rest while on vacation.
Stayed 2 nights in Aug 2025

10/10 Excellent

Tricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Eve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is good, try waffles, coffee machine in lobby has good coffee. Room is big, bed very comfortable and cozy. Parking is free and secure. Place close to SOCO.
Room
Stayed 2 nights in Aug 2025

10/10 Excellent

Dwight

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Stayed 1 night in Aug 2025

8/10 Good

Malieah

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

javier

Traveled with partner
Liked: Amenities
Very Austin, laid back and chill
Stayed 1 night in Aug 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More economical option close to attractions but with wonderful amenities including pool, hot tub, and gym. Also restaurant attached is convenient if you don't feel like going out and the hot breakfast was nice. Staff were also very nice
Stayed 1 night in Aug 2025

8/10 Good

Georgette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love Aiden!

Great place to stay off the highway and close to everything! Front desk personnel are awesome! They are friendly, helpful and explain everything in detail. Room was clean and comfortable. The only negative was the pool was a bit dirty, but a nice gentleman got the net and scooped up as much leaves as he could. Also, the jacuzzi does not work. Water is hot but no jets. :(
Stayed 1 night in Aug 2025

10/10 Excellent

Carri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pool was awesome and the Hotel was unique.
Stayed 1 night in Aug 2025

8/10 Good

Frazer

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Friendly staff with reasonably good facilities though because of the different blocks to the building it was hard to navigate and you always had to remember to take a keycard with you to get round. Pretty well situated for discovering the area.
Stayed 3 nights in Jul 2025

2/10 Terrible

Angela

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
We have stayed at the Aiden several times. We’ve always found it to be nice. Tonight was a huge disappointment. Check in took 20 minutes. I was the only guest in the lobby. After finally receiving my keys and making it to my room keys did not work. I returned to the desk and was told they forgot to program the keys. 10 minutes later I finally had access to my room. Only to find it was very hot. I called and asked for a fan, but they did not have any. They did offer to allow me to move rooms, but my elderly parents were not up for another move. Next we discovered that the keurig did not work and the sink did not drain. I’m so bummed! I’ve always enjoyed our stays here in the past. After a long hard day this was not the evening I was hoping for.
Stayed 1 night in Aug 2025

10/10 Excellent

Jenna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was amazing! Sushi restaurant and bar! Quiet local art throughout the hotel loved it!
Stayed 4 nights in Jul 2025

10/10 Excellent

Mathew

Stayed 1 night in Jul 2025

10/10 Excellent

Fred

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really liked the attached restaurant and bar.
Stayed 1 night in Aug 2025

2/10 Terrible

Lorie

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
there was a HUGE cockroach in the ceiling this morning when we woke up. hotel smelled like dirty wet carpet. staff was amazing! it’s not their fault that our stay wasn’t great! they actually recommended the restaurant next door which we loved. hotel was overall old and smelly. we will not be going back
Stayed 1 night in Aug 2025

10/10 Excellent

Rosa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, service, room!
Stayed 1 night in Aug 2025

10/10 Excellent

Janice

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfortable bed, good breakfast.
Stayed 1 night in Aug 2025

8/10 Good

Alberto

Traveled with family
Liked: Amenities
Great place
Stayed 2 nights in Jul 2025

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