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Aiden Austin City Hotel

4.0 star property
VIP Access

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Photo gallery for Aiden Austin City Hotel

Restaurant
Outdoor pool
A room with traditional Japanese-style sliding doors, a decorative ceiling with hanging pink flowers, and red lanterns.
Pool
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi

Explore the area

View in a map
2200 S I H 35, Austin, TX, 78704
  • Place, South Congress Avenue
    ‪15 min walk‬
  • Place, St. Edward's University
    ‪15 min walk‬
  • Place, Lady Bird Lake
    ‪2 min drive‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪10 min drive‬
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Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(8 reviews)
  • 324 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(36 reviews)
  • 288 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(51 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(25 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View

Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Refrigerator & Microwave, Courtyard View

Standard Room, 2 Double Beds, Refrigerator & Microwave, Courtyard View | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Refrigerator & Microwave, Courtyard View

8.8 out of 10
Excellent
(16 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Twin Bed, Accessible, Refrigerator & Microwave

Suite, 1 Twin Bed, Accessible, Refrigerator & Microwave | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Twin Bed, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Austin

Located in South Congress, Aiden Austin City Hotel is 1.1 mi (1.8 km) from Lady Bird Lake and within a 5-minute drive of Governor's Mansion. This 4-star hotel has 158 rooms and welcomes guests with free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • South Congress Avenue - 15 min walk - 0.8 miles
  • St. Edward's University - 15 min walk - 0.8 miles
  • Lady Bird Lake - 2 min drive - 1.7 miles
  • Rainey Street - 3 min drive - 2.6 miles
  • South First Street - 3 min drive - 1.4 miles

Getting around

  • Downtown Station - 10 min drive
  • Austin Station - 13 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 12 min drive

Restaurants

  • ‪Whataburger - ‬6 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪El Jacalito - ‬14 min walk
  • ‪Teal House Coffee & Bakery - ‬19 min walk
  • ‪Machi Sushi - ‬1 min walk

About this property

Aiden Austin City Hotel

At Aiden Austin City Hotel, guests enjoy a children's pool, a gym, and free WiFi in public areas. If you drive, put free parking to good use. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a hot tub, a conference center, and a 24-hour business center.
Guests can expect free WiFi and 37-inch LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.
A children's pool and a hot tub are on site. Other recreational amenities include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Machi Sushi

Things to do

  • Children's pool
  • Gym
  • Hot tub

Family friendly

  • Children's pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Conference center (7,200 square feet of space)
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 11 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (32 inch wide door)
  • Grab bar in shower (33 inches high)
  • Lever door handles
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 40 per pet, per day
  • 2 total pets
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.00 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 40 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 10.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 4:00 PM—-1:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property uses solar energy, plus eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Austin City Best Western
Austin City Hotel
Austin City Hotel Best Western
Austin City Hotel Best Western Plus
Best Western Austin City
Best Western Austin City Hotel
Best Western Austin City Plus
Best Western Plus Austin City
Best Western Plus Austin City Hotel
Best Western Plus City Hotel
Aiden Austin City Hotel Hotel
Aiden Austin City Hotel Austin
Aiden Austin City Hotel Hotel Austin
Aiden by Best Western Austin City Hotel
Aiden by Best Western @ Austin City Hotel

Frequently asked questions

What can I see close to Aiden Austin City Hotel?

This hotel is situated in South Congress within a short 18-minute walk of South Congress Avenue. You'll also find Sixth Street and Rainey Street within a short drive.

How much does it cost to stay at Aiden Austin City Hotel?

As of May 11, 2026, prices found for a 1-night stay for 2 adults at Aiden Austin City Hotel on May 25, 2026 start from $138, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Aiden Austin City Hotel?

Yes, self parking is offered for free at the hotel. An electric car charging station, wheelchair-accessible van parking, and bicycle parkingare also available.

Does Aiden Austin City Hotel include a casino?

No, Aiden Austin City Hotel doesn't have a casino.

Will I find an indoor pool at Aiden Austin City Hotel?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

What will couples enjoy most about a stay at Aiden Austin City Hotel?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a restaurant and a bar/lounge.

Are there hot tubs at Aiden Austin City Hotel?

No, there isn't a spa tub at this hotel.

Does Aiden Austin City Hotel feature a restaurant that includes a breakfast menu?

Yes, Aiden Austin City Hotel serves free buffet breakfast at Machi Sushi each morning.

Will Aiden Austin City Hotel allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Aiden Austin City Hotel for a fee of USD 40 per pet, per day.

Are there connecting rooms at Aiden Austin City Hotel?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Aiden Austin City Hotel?

The closest major airport to Aiden Austin City Hotel is Austin-Bergstrom Intl. Airport (AUS), which is 8.6 mi away (12 minutes by car).

Are there rooms with balconies at Aiden Austin City Hotel?

No, there aren't any guestrooms at Aiden Austin City Hotel that offer a balcony.

Aiden Austin City Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1235 out of 1848 reviews
Rating 8 - Good. 364 out of 1848 reviews
Rating 6 - Okay. 151 out of 1848 reviews
Rating 4 - Poor. 52 out of 1848 reviews
Rating 2 - Terrible. 46 out of 1848 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Brent Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast on Monday was being cleaned up early. There were less options because of this.
Stayed 3 nights in Apr 2026

10/10 Excellent

Robert

Stayed 1 night in Feb 2026

8/10 Good

Pamela

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
nice staff. clean room. had a great time
Stayed 3 nights in Oct 2025

4/10 Poor

Tammy

Business traveler, Traveled with partner
Liked: Amenities
Disliked: Cleanliness
Other than the cockroach in shower it was just ok
Stayed 2 nights in Feb 2026

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel with great staff, comfortable rooms and unique relaxing atmosphere.
Stayed 3 nights in Jan 2026

10/10 Excellent

Clair

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff, cool spaces, clean rooms! Pool looked great but it's winter. Breakfast was fine. Fridge and microwave in the room was a big plus, as was bathtub. Bathroom was compact but very clean. Im a snob about stuffiness bc I have allergies. room was fresh, bed & pillows were very good. I picked into the fitness center, it was a couple basic machines and equipment like you would expect, but at least something if you wanted to burn off some energy. I was most impressed that there were good quality Coin Laundry available! I love that option when traveling Plenty parking & a few convenient ways to come into the complex directly from the lot It was within a few minutes of several different types of restaurants, easy to get around & maybe 10 minutes easy drive to UT.
Stayed 1 night in Jan 2026

6/10 Okay

Kevin

Liked: Cleanliness, amenities
Noise around the back of the building kept us awake a lot during the night. Trash being emptied etc...
Stayed 1 night in Jan 2026

6/10 Okay

Cheryl

Liked: Cleanliness, staff & service, amenities
Room was fine. You can hear the delivery trucks in the middle of the night. Water pressure and temp was horrible. Cute pictures and art throughout the hotel
Stayed 3 nights in Jan 2026

10/10 Excellent

James

Traveled with family
Liked: Staff & service
Fun place..
Stayed 3 nights in Jan 2026

10/10 Excellent

Benjamin

Stayed 3 nights in Jan 2026

10/10 Excellent

George

Stayed 1 night in Jan 2026

10/10 Excellent

Leonard

Traveled with partner
Liked: Cleanliness, amenities
Great Place
Stayed 3 nights in Jan 2026

10/10 Excellent

Stevie

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay, the room was nice and the amenities were great! We unfortunately had to cut our trip short due to weather/travel concerns but will be booking again when we return!
Stayed 2 nights in Jan 2026

10/10 Excellent

Valentine Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in Jan 2026

10/10 Excellent

Adam

Stayed 1 night in Jan 2026

10/10 Excellent

Shon

Liked: Cleanliness, amenities, property conditions & facilities
Great value. Clean hotel with Austin personality. Would definitely stay here again. Convenient location off the highway. If you're planning on driving around the Austin area rather than hang out in the downtown area, I'd reccomend. Breakfast staff was actually surprisingly very kind and helpful.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 7 nights in Jan 2026

10/10 Excellent

Delino

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Sweet staff Manager answered all my questions! Quiet and relaxing environment. Rooms clean and comfortable. Breakfast was top tier !! No weird people walking around outside the parking area at all hours . Attached restaurant I didn’t get to enjoy but reviews were good ! Sushi and Boba !! Near shopping and clear roads ! Thank you
Stayed 2 nights in Jan 2026

10/10 Excellent

Andrej

Stayed 1 night in Jan 2026

8/10 Good

Sjanel

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. The nighttime guy at the front desk was really cool and nice and also gave me some recommendations nearby. The hotel was quiet and close to downtown. The ac works fast only thing is, it made me really stuffy overnight.
Stayed 2 nights in Jan 2026

10/10 Excellent

Kim

Business traveler
Liked: Cleanliness, staff & service, amenities
The staff were amazing. Very friendly. Especially Scotty! We also loved how unique the hotel was and true to the Austin vibe.
Stayed 6 nights in Jan 2026

10/10 Excellent

Mari

Liked: Cleanliness, property conditions & facilities
Everything was great!! Thank you!!
Stayed 4 nights in Jan 2026

2/10 Terrible

salvador

Liked: Cleanliness, staff & service
Disliked: Amenities
Staff was great. Really nice, quick and knowledgeable. Hotel was low quality. I would have Been ok with it if I paid 70-80. Not 120$.
Stayed 1 night in Jan 2026

10/10 Excellent

baylee

Liked: Cleanliness, staff & service, amenities
very clean awesome service
Stayed 1 night in Jan 2026

10/10 Excellent

teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an anniversary trip and we just love this hotel. Every one that works at this hotel is so friendly and make you feel at home.
Stayed 6 nights in Jan 2026

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