I need to report this poor VRBO property to Vrbo. First of all, I have photos I would like to share-many of them that shows this property SHOULD NOT be listed for renters. Please contact me so I can forward you these photos.
The only positive of this property is the location and the beds.
I have two pages of complaints on either missing items that would make our one week stay doable and also renovation items that is unacceptable to a renter who expects quality standards. You see, when renters pay to stay at a vrbo for the week, we expect it to be as comfortable as being their own home or close to it. This property is extremely BELOW anyone's standards.
-broken front door knob
-master bedroom floor is uneven, it feels like the laminate flooring would buckle underneath your feet
-master bedroom dresser is falling apart
-3 bath towels for 2 adults for the week
-1 hand towel for the week
-few face towels that was so worn that the threads were hanging out from all corners
-no hangers or broken hangers in #2 bedroom
-no drawers to put anything
-microwave light doesn't work
-microwave (part of the top is broken)
-the rod that opens the blind above the sink is broken
-the stove took 20 minutes to preheat
-we had to dry clothes for 4 hours and at least 3 cycles!!! So it took all night and all morning!!!
-poor stock in kitchen (no spices, oils, not sufficient kitchen pantry to cook from)
-lack of cook ware (no baking dishes, not enough cutting boards, etc)
-lack of glasses and mugs so if you have 4 guests and you only provide 4 glasses and mugs? And you provide 8 dinner plates and salad plates??
-master bathroom shower needs update, tiles were old and dirty and the heat lamp was poor installed where you can see the sheet rock
-many empty cabinets in the kitchen and bathroom
-did not provide enough hand soap in master bathroom
-kitchen cabinets were poorly painted that it sticks when you try to open it
-cooking pan is rusted and bent
This place is SO poorly kept and cleaned, there was blood on above the sink in the bathroom! GROSS
I texted the owner asking him to bring us more towels, hangers and a full length mirror which he did but I don't believe that he took me seriously. Our family travels often and I've used vrbo enough times to know what is up to the standards and this place is horrific!!!!!!
This is not acceptable, it was NOT a comfortable stay. I would like to request some time of a refund for all this trouble