Clean and you get slot of space
I was booked in a room that already had a person in it, I walked in on them in the middle of the night. I decided not to stay on property after that experience.
The staff was very kind and helpful.
Air conditioner noisy all night
I was very disappointed that the airport shuttle only ran from 7am to 2pm, which was no help to us at all. We were told to take a Lyft, Uber, or taxi to the hotel. I had booked this hotel from the airport specifically because it stated that it had a free airport shuttle.
close to the airport and free breakfast
Good value but lots of issues. Deadbolt didn’t work, plunger in the sink didn’t work, was not told there was no breakfast, room in need of paint and repairs. Turned out the person in front of me checking out had all the same issues. Disappointed.
The hallway had an awful ordor but the room was clean.
Everyone friendly and polite, clean. Conveniet to the airport
Wish I’d of been told shuttle starts at 5 am instead I was told the 6:30 am arrival at airport was too early for the shuttle so I reserved Uber.
Very friendly staff. The room was big and appeared very clean.
Thé shower was hard to turn on and the flow was weak but we were on the 3rd floor which could explain the flow problem. The bed and pillows were terrific.
Easy checkin & friendly staff. Excellent location near Austin-Bergstrom Airport,
The bathroom in our original room had an "off" (moldy?) smell to it from the time we arrived. This was especially notable if we turned off the bathroom fan (which was also the light switch). So we had to keep the light/fan on all night with the door cracked open a bit to get some airflow through it. The staff was very helpful and got us a different room that did not smell. The last renovations they had done were a slapdash job, with wallpaper in the bathroom having bubbles under it, glue left on the trim, hole in the vanity for the face tissue holder showing gaps - just a quick "get in, get out" job that I would never accept for my home. Again, nice staff, and basic facility fine. Just not a great standard.
The beds were old and very uncomfortable. This is an older property, but nothing is updated to make it nicer. Not worth over $100/night.
Spacious and comfortable hotel. And the breakfast was put out early for an early morning flight.
Comfort Suites Austin Airport is located within a few miles (5 km) of McKinney Falls State Park and Riverside Golf Course. This hotel has 84 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Start your day off right with a free on-the-go breakfast, served each morning from 6:30 AM to 9:30 AM.
Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Sitting areas, refrigerators, and microwaves are other standard amenities.
Comfort Suites Austin Airport features free WiFi in public areas, a 24-hour business center, and coffee in a common area. There's free parking, as well as a free airport shuttle during limited hours. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and concierge services. Additional amenities include express check-in, free newspapers, and laundry facilities.
Clean and you get slot of space
I was booked in a room that already had a person in it, I walked in on them in the middle of the night. I decided not to stay on property after that experience.
I AM DEEPLY SORRY FOR THIS INCIDENT.
The staff was very kind and helpful.
Air conditioner noisy all night
I was very disappointed that the airport shuttle only ran from 7am to 2pm, which was no help to us at all. We were told to take a Lyft, Uber, or taxi to the hotel. I had booked this hotel from the airport specifically because it stated that it had a free airport shuttle.
close to the airport and free breakfast
Good value but lots of issues. Deadbolt didn’t work, plunger in the sink didn’t work, was not told there was no breakfast, room in need of paint and repairs. Turned out the person in front of me checking out had all the same issues. Disappointed.
I’ll have my maintenance look into these issues. I’m sorry it happened. Thank you!
The hallway had an awful ordor but the room was clean.
Everyone friendly and polite, clean. Conveniet to the airport
Thank you
Thank you Hisako. See you next time!