See all properties

Crowne Plaza Auckland by IHG

4.0 star property
Hotel with a sauna, steps from SkyCity Casino

Choose dates to view prices

Photo gallery for Crowne Plaza Auckland by IHG

Suite, 1 King Bed, Balcony, Ocean View (Club Lounge Access) | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe
Premium Room, 1 King Bed, Club Lounge Access (High Floor) | View from room
Exterior
Suite, 1 King Bed, Balcony, Ocean View (Club Lounge Access) | View from room
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Housekeeping

Explore the area

View in a map
128 Albert St, Auckland, 1010
  • Place, Sky Tower
    ‪2 min walk‬
  • Place, SkyCity Casino
    ‪2 min walk‬
  • Place, Auckland Ferry Terminal
    ‪11 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Bath Shower Combination)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed (Bath Shower Combination)

9.2 out of 10
Wonderful
(51 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Bath Shower Combination)

Standard Room, 2 Queen Beds (Bath Shower Combination) | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Queen Beds (Bath Shower Combination)

9.2 out of 10
Wonderful
(103 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, City View

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(14 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View (High Floor)

View from room

Standard Room, 1 King Bed, City View (High Floor)

9.2 out of 10
Wonderful
(7 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(4 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Room

  • 344 sq ft
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View (High Floor)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Queen Beds, City View (High Floor)

8.6 out of 10
Excellent
(11 reviews)
  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Club Lounge Access (High Floor)

Premium Room, 1 King Bed, Club Lounge Access (High Floor) | View from room

Premium Room, 1 King Bed, Club Lounge Access (High Floor)

9.0 out of 10
Wonderful
(2 reviews)
  • 344 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

Standard Room, 2 Queen Beds, City View | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(14 reviews)
  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room

8.8 out of 10
Excellent
(13 reviews)
  • 344 sq ft
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Club Lounge Access (High Floor)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Room, 2 Queen Beds, Club Lounge Access (High Floor)

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Balcony, Ocean View (Club Lounge Access)

Premium Room, 1 King Bed, Balcony, Ocean View (Club Lounge Access) | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Room, 1 King Bed, Balcony, Ocean View (Club Lounge Access)

  • 356 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Ocean View (Club Lounge Access)

Suite, 1 King Bed, Balcony, Ocean View (Club Lounge Access) | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 King Bed, Balcony, Ocean View (Club Lounge Access)

  • 915 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Club Lounge Access

View from room

Premium Room, 1 King Bed, Club Lounge Access

  • 431 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Club Lounge Access, City View (High Floor)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Room, 1 King Bed, Club Lounge Access, City View (High Floor)

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed (High Floor)

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

You may also like

Ad
Mediterranean cuisine

QT Auckland

Auckland Central Business District
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 567 reviews
$154 nightly
The price is $177
Dec 7 - Dec 8
Total with taxes and fees
QT Auckland

About the neighborhood

Auckland

Located in Auckland Central Business District, Crowne Plaza Auckland by IHG is next to popular attractions like SkyCity Casino and Sky Tower. This 4-star hotel welcomes guests with 352 rooms and conveniences like a 24-hour gym, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Sky Tower - 2 min walk - 0.1 miles
  • SkyCity Casino - 2 min walk - 0.1 miles
  • Queen Street Shopping District - 3 min walk - 0.2 miles
  • University of Auckland - 6 min walk - 0.4 miles
  • Auckland Ferry Terminal - 11 min walk - 0.6 miles

Getting around

  • Auckland Britomart Station - 12 min walk
  • Gaunt Street Tram Stop - 14 min walk
  • Auckland Intl. Airport (AKL) - 27 min drive

Restaurants

  • ‪Aria Restaurant - ‬1 min walk
  • ‪St Pierre's Sushi & Seafood - ‬2 min walk
  • ‪Nahm - ‬2 min walk
  • ‪Authentic Thai - ‬2 min walk
  • ‪Sierra Coffee - ‬4 min walk

About this property

Crowne Plaza Auckland by IHG

Hotel with a sauna, steps from SkyCity Casino
At Crowne Plaza Auckland by IHG, guests have access to a 24-hour gym, a sauna, and free WiFi in public areas. Self parking is offered for NZD 30 per day. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include a conference center, a 24-hour business center, and a computer station.
Guests can expect to find free WiFi and wired Internet, plus LCD TVs with satellite channels and pay movies. Beds are dressed in Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers and free toiletries. Other amenities include sitting areas, refrigerators, and coffee makers.
Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

Similar properties

Restaurant
SkyCity Hotel
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 1,875 reviews
$111 nightly
The price is $129
Dec 9 - Dec 10
Total with taxes and fees
SkyCity Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (NZD 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: NZD 38 for adults and NZD 19 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Aria Restaurant and Bar

Things to do

  • 24-hour gym
  • Sauna
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (10,118 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 28 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • No plastic drinking straws
  • Reusable tableware
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for NZD 65.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately NZD 38 for adults and NZD 19 for children
  • Self parking fee: NZD 30 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 65.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Auckland Crowne Plaza
Crowne Plaza Auckland
Crowne Plaza Hotel Auckland
Crowne Plaza Auckland Hotel Auckland Central
Crowne Plaza Auckland New Zealand
Crowne Plaza Auckland Hotel

Frequently asked questions

Is free cancellation available at Crowne Plaza Auckland by IHG?

Crowne Plaza Auckland by IHG provides free cancellation on certain room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Crowne Plaza Auckland by IHG?

As of Nov 10, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Auckland by IHG on Nov 11, 2025 start from $180.41, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Crowne Plaza Auckland by IHG?

This hotel is situated in Auckland Central Business District, just steps from Sky Tower and Queen Street Shopping District, and within a short walk of SkyCity Casino. You'll also find Princes Wharf and Auckland Ferry Terminal less than a mile away.

Is there parking available at Crowne Plaza Auckland by IHG?

Yes, parking is offered for NZD 30 per day. Accessible parking and electric car charging are also available for guests.

Does Crowne Plaza Auckland by IHG include a casino?

No, Crowne Plaza Auckland by IHG doesn't have a casino.

Is there an indoor pool at Crowne Plaza Auckland by IHG?

No, there is no indoor pool at this hotel.

Is Crowne Plaza Auckland by IHG a good place to stay for couples?

Couples will appreciate amenities at this hotel, including around-the-clock room service and Egyptian cotton sheets in each guestroom with some featuring ocean views.

Does Crowne Plaza Auckland by IHG have a hot tub?

Yes, some guestrooms at this hotel feature private indoor spa tubs.

Does Crowne Plaza Auckland by IHG have a restaurant with a breakfast menu?

Yes, Crowne Plaza Auckland by IHG serves buffet breakfast for a surcharge each morning at Aria Restaurant and Bar.

Will Crowne Plaza Auckland by IHG allow pets to stay for free?

No, pets aren't allowed at Crowne Plaza Auckland by IHG though service animals are welcome.

Are there connecting rooms at Crowne Plaza Auckland by IHG?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Crowne Plaza Auckland by IHG?

The closest major airport to Crowne Plaza Auckland by IHG is Auckland Intl. Airport (AKL), which is 17.1 mi away (27 minutes by car).

Are there rooms with balconies that I can book at Crowne Plaza Auckland by IHG?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy ocean or city views.

Does Crowne Plaza Auckland by IHG have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Crowne Plaza Auckland by IHG.

Reviews

Crowne Plaza Auckland by IHG Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 613 out of 1002 reviews
Rating 8 - Good. 286 out of 1002 reviews
Rating 6 - Okay. 63 out of 1002 reviews
Rating 4 - Poor. 24 out of 1002 reviews
Rating 2 - Terrible. 16 out of 1002 reviews

Reviews

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Zinny

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Stay was ok abit old now and the road into the hotel is under construction atm which is a hassle, overall out stay was ok.
Stayed 1 night in Apr 2025

10/10 Excellent

Jay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is excellent. Staff are approachable and friendly. Only reason i gave a low score for the srea around the hptel is alot of road work happening at the time we stayed. Excellent location otherwise, very close to queens st
Stayed 3 nights in Jul 2025

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lots of renovation work at the hotel currently but the room was great and facilities were good
Stayed 2 nights in Jul 2025

4/10 Poor

CYRIL

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
rooms are look tired and out dated, taps in bathroom where faulty, not 4 or five star as stated
Stayed 3 nights in Jul 2025

10/10 Excellent

Rachel

Stayed 2 nights in Jul 2025

10/10 Excellent

Milky

Stayed 4 nights in Jul 2025

10/10 Excellent

Millyin Diamond

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We were greeted with warmth and professionalism , wonderful staff , the best. I should have ordered a room with a kitchenette, that’s my only qualm.
Stayed 2 nights in Jul 2025

6/10 Okay

Sameeta

Stayed 2 nights in Jul 2025

10/10 Excellent

Taj K

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and fairly central
Stayed 1 night in Jul 2025

10/10 Excellent

Milky

Stayed 1 night in Jul 2025

6/10 Okay

Corey

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Lisa Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Carlos

Stayed 1 night in Jul 2025

8/10 Good

Jole

Liked: Cleanliness, amenities, property conditions & facilities
The location of this hotel near Sky City is excellent, especially proximity to the inter-city bus stop and The Shakespeare Brewery Pub; I found the computer-controlled elevator system to be weird and potentially alarming: the higher the technology, the greater inflexibility when things go wrong. It is a minor complaint, I suppose, but it was akin to claustrophobia, not having more control over elevator stops.
Stayed 2 nights in Jul 2025

10/10 Excellent

Izzy

Liked: Cleanliness, property conditions & facilities
Right in city centre and very big room
Stayed 2 nights in Jun 2025

8/10 Good

Lalit

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for shopping and eating right in the middle of central business district. Excellent and very helpful staff. Great breakfast, lots of choices, made to order omelettes and coffee. The rooms are big, but a bit dated.
Stayed 3 nights in Jun 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stay for us in Auckland and the Crowne Plaza was perfect. Friendly staff at check in and went out of their way to be helpful. The bed seriously has to be the best hotel bed we have slept in. Despite all of the surrounding works, parking was easily accessible. Highly recommended!
Stayed 1 night in May 2025

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great inner-city stay

Reconstruction going on both insode and outside the hotel but didn't affect the experience at all. Excellent service. Top facilities.
Stayed 2 nights in May 2025

10/10 Excellent

Anton, Whangamata

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in May 2025

8/10 Good

Marc Rousseau

Traveled with family
Liked: Cleanliness, staff & service
The service and breakfast was very good. Although now under renovation and prevents certain amenities to be affected (restaurants) the staff service was wonderful. The size of the rooms are bigger as it’s an older hotel. Which accommodates us with the sizes of our luggage (family) .. it’s very close to the tower and fast food eateries . Queens street is a 10mn walk where you have shopping. Convenient location. Also car parking - easy access just on the side of the hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Doug, Northland

Liked: Cleanliness, staff & service, property conditions & facilities
Just love it
Stayed 1 night in Apr 2025

10/10 Excellent

Chuck, Honolulu

Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Stayed here in April 2025 with a friend in the two queen bed room. They let us check in early (for free). Room was clean and spacious. Area was perfect and right around all restaurants and shopping. Safe area. Beds were comfy. Shower was decent. Staff were friendly and helpful. Our floor had a spot to easily refill a water bottle with water which we found handy (not sure if all floors have this). Would stay again!
Stayed 3 nights in Apr 2025

10/10 Excellent

Chuck, Honolulu

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of roadwork in front of the property.
Stayed 1 night in Apr 2025

Hotels

Flights

Packages