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InterContinental Buckhead Atlanta by IHG

5.0 star property
Luxury hotel with a full-service spa and a 24-hour health club
VIP Access

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Photo gallery for InterContinental Buckhead Atlanta by IHG

Lobby
Creator video - submitted by Chenny Coded Travels
Breakfast, lunch, dinner served; Italian cuisine
View from room
Outdoor pool, open 7:00 AM to 9:00 PM, pool umbrellas, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
3315 Peachtree Rd Ne, Atlanta, GA, 30326
  • Place, Lenox Square
    ‪8 min walk‬
  • Place, Phipps Plaza
    ‪14 min walk‬
  • Place, LEGOLAND® Discovery Center
    ‪14 min walk‬
  • Airport, Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Classic Room, 2 Queen Beds (High Floor)

Classic Room, 2 Queen Beds (High Floor) | Egyptian cotton sheets, premium bedding, down comforters, minibar

Classic Room, 2 Queen Beds (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed (High Floor)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Classic Room, 1 King Bed (High Floor)

8.8 out of 10
Excellent
(5 reviews)
  • 488 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, minibar

Classic Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 600 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View (High Floor)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 1 King Bed, City View (High Floor)

7.0 out of 10
Good
(2 reviews)
  • 484 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible, Non Smoking (Communications)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Classic Room, 1 King Bed, Accessible, Non Smoking (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • 488 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Club Lounge Access (Panoramic View)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 2 Queen Beds, Club Lounge Access (Panoramic View)

  • 488 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Suite, 1 King Bed

Grand Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, minibar

Grand Suite, 1 King Bed

  • 1194 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, minibar

Royal Suite, 1 King Bed

  • 1427 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Classic Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

  • 488 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room (Upgraded)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Classic Room (Upgraded)

10.0 out of 10
Exceptional
(1 review)
  • 488 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, minibar

Classic Room, 1 King Bed

8.6 out of 10
Excellent
(20 reviews)
  • 488 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Club Floor)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Club Room, 1 King Bed (Club Floor)

9.0 out of 10
Wonderful
(8 reviews)
  • 488 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Club Lounge Access (City View)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 1 King Bed, Club Lounge Access (City View)

  • 488 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Roll-in Shower (Roll-In Shower, Club Floor)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Club Room, 1 King Bed, Roll-in Shower (Roll-In Shower, Club Floor)

  • 488 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Classic Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

  • 488 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Classic Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 488 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Club Lounge Access (City View)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 2 Queen Beds, Club Lounge Access (City View)

10.0 out of 10
Exceptional
(1 review)
  • 488 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds, Accessible, Non Smoking (Comm, Club Lounge Access)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Club Room, 2 Queen Beds, Accessible, Non Smoking (Comm, Club Lounge Access)

  • 488 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Classic Room, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

  • 488 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Classic Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

  • 488 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Ambassador)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite, 1 King Bed (Ambassador)

  • 1427 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, minibar

Presidential Suite, 1 King Bed

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

View from room

Classic Room, 2 Queen Beds

9.8 out of 10
Exceptional
(10 reviews)
  • 488 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, City View (High Floor)

Premium Room, 2 Queen Beds, City View (High Floor) | Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 2 Queen Beds, City View (High Floor)

8.8 out of 10
Excellent
(3 reviews)
  • 488 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room

Egyptian cotton sheets, premium bedding, down comforters, minibar

Classic Room

9.2 out of 10
Wonderful
(5 reviews)
  • 484 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Atlanta

Located in Buckhead within a short walk of Lenox Square, InterContinental Buckhead Atlanta by IHG is within 2 miles (3 km) of other popular sights such as Atlanta History Center. This 422-room, 5-star hotel welcomes guests with a restaurant, a full-service spa, and an outdoor pool.

What's nearby

  • Lenox Square - 8 min walk - 0.4 miles
  • Phipps Plaza - 14 min walk - 0.8 miles
  • LEGOLAND® Discovery Center - 14 min walk - 0.8 miles
  • Buckhead Theatre - 17 min walk - 0.9 miles
  • Atlanta History Center - 3 min drive - 1.7 miles

Getting around

  • Buckhead Station - 3 min walk
  • Atlanta Peachtree Station - 13 min drive
  • Hartsfield-Jackson Atlanta International Airport (ATL) - 38 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪Caribou Coffee - ‬5 min walk
  • ‪Maggiano's - ‬5 min walk
  • ‪Industry Tavern - ‬6 min walk
  • ‪The Americano Atlanta - ‬5 min walk

About this property

InterContinental Buckhead Atlanta by IHG

Luxury hotel with a full-service spa and a 24-hour health club
At InterContinental Buckhead Atlanta by IHG, guests enjoy a full-service spa, an outdoor pool, and a 24-hour gym. Parking is available for USD 49.00 per day (USD 62.00 per day for valet parking), and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, a hot tub, and meeting rooms.
Flat-screen TVs come with satellite channels, and free wired internet keeps guests connected. Beds sport Egyptian cotton sheets and down comforters, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include minibars, coffee makers, and safes.
An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is open select days.

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Secured, covered self parking on site (USD 49 per day)
  • Valet parking on site (USD 62 per day; includes in/out privileges)
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Caffe Americano
  • The Americano

Things to do

  • 24-hour health club
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Shopping

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 21 meeting rooms
  • 31,000 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Garden
  • In a nature reserve
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 22 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Renovated entire property - March 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Meal delivery service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 200 per accommodation, per stay
  • Dogs only
  • 2 total (45 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 75.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • Service fee: USD 40.92 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 10 to 35 per person
  • Covered self parking fee: USD 49.00 per day (in/out privileges)
  • Valet parking fee: USD 62.00 per day (in/out privileges)
  • Pet fee: USD 200 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 75.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Buckhead InterContinental
InterContinental Buckhead
InterContinental Hotel Buckhead
Intercontinental Atlanta
Intercontinental Buckhead Atlanta Hotel Atlanta
InterContinental Buckhead Hotel
InterContinental Buckhead Atlanta Hotel

Frequently asked questions

Is free cancellation available at InterContinental Buckhead Atlanta by IHG?

InterContinental Buckhead Atlanta by IHG provides free cancellation on some room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at InterContinental Buckhead Atlanta by IHG?

As of Dec 27, 2025, prices found for a 1-night stay for 2 adults at InterContinental Buckhead Atlanta by IHG on Dec 30, 2025 start from $203.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of InterContinental Buckhead Atlanta by IHG?

This hotel is situated in Buckhead within a short 9-minute walk of Lenox Square and also 12 minutes on foot from LEGOLAND® Discovery Center. You'll also find Piedmont Park and Atlantic Station within a short drive.

Is there parking available at InterContinental Buckhead Atlanta by IHG?

Yes, valet parking is offered for USD 62.00 per day with in/out privileges. Accessible parking and electric car charging are also available for guests.

Is there a spa available at InterContinental Buckhead Atlanta by IHG?

There is a full-service spa available for guests to enjoy and services include body wraps, facials, and massages. The spa is not open daily but only on select days.

Does InterContinental Buckhead Atlanta by IHG have a casino on the premises?

No, InterContinental Buckhead Atlanta by IHG doesn't have a casino.

Is there an indoor pool at InterContinental Buckhead Atlanta by IHG?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 7:00 AM and 9:00 PM.

What do couples enjoy most about InterContinental Buckhead Atlanta by IHG?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Are there hot tubs at InterContinental Buckhead Atlanta by IHG?

Yes, guests can enjoy a spa tub at this hotel.

Does InterContinental Buckhead Atlanta by IHG feature a restaurant that includes a breakfast menu?

Yes, InterContinental Buckhead Atlanta by IHG serves a full breakfast for a surcharge each morning at The Americano.

Does InterContinental Buckhead Atlanta by IHG allow pets to stay for free?

Although they can't stay for free, dogs are welcome at InterContinental Buckhead Atlanta by IHG for a fee of USD 200 per accommodation, per stay.

Does InterContinental Buckhead Atlanta by IHG have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from InterContinental Buckhead Atlanta by IHG?

The closest major airport to InterContinental Buckhead Atlanta by IHG is Atlanta, GA (PDK-DeKalb-Peachtree), which is 5.8 mi away (15 minutes by car). Another top airport is Atlanta, GA (FTY-Fulton County), which is located 19.3 mi away (33-minute drive).

Can I book a room with a balcony at InterContinental Buckhead Atlanta by IHG?

No, you won't find guestrooms with balconies at InterContinental Buckhead Atlanta by IHG.

InterContinental Buckhead Atlanta by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 696 out of 1000 reviews
Rating 8 - Good. 137 out of 1000 reviews
Rating 6 - Okay. 70 out of 1000 reviews
Rating 4 - Poor. 44 out of 1000 reviews
Rating 2 - Terrible. 53 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Love the big soaking tub and the view of the city!
Stayed 2 nights in Nov 2025

2/10 Terrible

Nadim

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff failed to explain that there is a $35 daily amenity fee, for which I receive 25 credits toward the mini bar or food service. When I asked him if such a thing exists? His response was No, No, we hold $ 99 per day for incidentals. I missed the chance to take advantage of this.
Stayed 2 nights in Oct 2025

10/10 Excellent

Wendie

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean, beautiful hotel, friendly staff, would definitely stay again
Stayed 1 night in Sep 2025

10/10 Excellent

Drew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, well kept, beautiful hotel, very friendly staff
Stayed 2 nights in Sep 2025

8/10 Good

Aletha

Stayed 2 nights in Sep 2025

4/10 Poor

Ossama

Business traveler, Traveled with partner
Disliked: Staff & service, amenities
The check in lady was awfully slow. I was extending my stay not a new reservation and she took forever to check me in even though all my information was in the system and she took other guests in between when I decided to walk away from her and came back to pick up the keys later from someone who knew what they were doing. no interest in staying at this hotel anymore in the future.
Stayed 1 night in Sep 2025

10/10 Excellent

Jake

Stayed 3 nights in Sep 2025

10/10 Excellent

Cecil

Stayed 2 nights in Sep 2025

10/10 Excellent

Franklin

Good
Stayed 1 night in Sep 2025

10/10 Excellent

Cassaundra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay very quiet and clean love it will go back for a weekend for sure
Stayed 1 night in Sep 2025

8/10 Good

Keith

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Check in was outstanding, bellmen (Eric) great ,front of house very efficient Bar service was super, the young man bartender was a real treat, taught us how to smoke an Old Fashion!! Needs Improvement; Tried repeatedly to order room service via phone , rang with no answer for 15 minutes, finally ordered on line , slow delivery Checkout Called for bellman to help with luggage, waited 15min , called back , waited 15 more minutes , went to front ~deck, long line, finally went outside and Eric apologized and came directly back up to room, brought them down and loaded car ( he needs a raise!!)
Stayed 2 nights in Sep 2025

10/10 Excellent

Sylviaette

Stayed 1 night in Sep 2025

10/10 Excellent

farlie

Traveled with partner
Ease of check in . Courtesy vehicle was nice . Coffee bar was a disappointment. Coffee was Luke warm at best and way over priced for what you received
Stayed 2 nights in Sep 2025

10/10 Excellent

Diego

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Aug 2025

4/10 Poor

Ronald

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Terrible customer service!

There were multiple things that went wrong. I have stayed here several times before and this was a terrible experience! First of all during check in. They down graded my accommodations. I booked a king size bed and they sold out so we had the ONLY option of two queens. Then when we were leaving to go shopping. The elevators were broken so we had to walk down 9 flights! Next we were having dinner at the restaurant. Terrible service!!!!!!!!! It took over an hour to get our food. Plus it wasn’t that good. Definitely wouldn’t recommend eating there. The following morning at checkout. I called for help with our luggage. After waiting 45 minutes. We made two trips to take down everything. Just terrible customer service. This place has really gone down on the customer service!!!!!!!!
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Beyonce

Stayed 1 night in Aug 2025

10/10 Excellent

Nicola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Omg! Idk where to start, EVERYONE was so friendly the property was exceptionally clean and our rooms were perfect! 100/10 experience. I loveddd it here
Stayed 2 nights in Sep 2025

10/10 Excellent

Kristine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely stunning property and exceptional service!
Stayed 1 night in Sep 2025

10/10 Excellent

Aftab

Stayed 2 nights in Aug 2025

6/10 Okay

lindsey

Stayed 1 night in Aug 2025

8/10 Good

yoandy

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Property need a remodeling ASAP
Stayed 1 night in Jul 2025

10/10 Excellent

Randy, Honolulu

Love it as usual
Stayed 4 nights in Aug 2025

10/10 Excellent

FALLON, Rosedale

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean establishment, beautiful decor, nice staff as well.
Stayed 1 night in Aug 2025

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