The staff are very helpful, and the lobby is comfortable. It is good to have an around the clock hot drinks self-service bar. The room was clean, and the shower is nice and strong. Yet, some rooms on the lower floors are dark: they look into the interior of the building, where light is limited. Standard rooms are also small, and strangely designed: no side tables by the bed, instead a shelf slightly above the floor level that cannot be used while one lies in bed: you would have to drop down your glasses, phone, or book.