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Recent guest reviews

Great hotel in a great location with wonderful staff.

The hotel did not live up to its standards. The room was in horrible shape. The shower had no shower door which made the floor entirely wet. The room service food was horrible. The front lobby looked like a lobby you would find at a hostel. Just an absolute dissapointment.

Excellent experience at New Hotel. Staff was accommodating and professional (taking care of transportation, hotel reservations, etc). Excellent location and facilities (comfortable bed, electric window shades). All around excellent experience

Small room but beautiful view. Location is good and rooftop bar is a plus.

Great location. Nice design. Indifferent staff. Odd room. .

Very mixed feelings about this place. Great location – in fact, spectacular and interesting decor. However, the members of the staff are very indifferent. The layout of the room is odd and not practical. We were disturbed by noisy staff member every morning.

Amazing staff!!! Great Hotel with a great location. I think the decor is awesome & I'm not an artsy person, but the whole concept of how they used things from the old hotel & incorporated into the new design is really awesome! Clean rooms with a cool design. I have nothing negative to say about this hotel. I was so impressed & that does not happen often.

Cute hotel, very friendly, concierge is open 24 hours. You are super close to town (2 blocks) without paying the price for being in the city center.

Great location, very accommodating staff. The breakfast included in the rate was delicious. The view of the Acropolis from the roof was a wonderful memory!

The hotel's location is very good, it is two minutes walk to the Syntagma square, and less than 10 minutes walk to Acropolis area. The hotel is designed in a sense of art, I am not an art person, so it is not appealing to me. The staff are quite nice and helpful. The breakfast is quite good and normal, but nothing special. The room is quite good, but facility is not optimistic. They only provides complimentary drinking water for first night. Then you have to buy your own bottle water from grocery store near by. There is not hot drinking water for tea, or coffee. It is basically just a place to sleep in the night, you don't want to stay there for relaxing. The lobby is very small, not much space to move. The Sofa in the room is very deep, it is not convenient for a normal size person, good for a very thick person to sit. Overall, it is not worth the price they charge.

Overall good experience. the door to my room would not lock and we informed the staff who were nice but it did not get fixed even after mentioning it multiple times. The room it self was very spacious and nice but the shower was a little musty, probably due to poor ventilation. The restaurant on the roof had good food although a little pricey.

This hotel was right in the middle of the action. My wife and I were able to walk everywhere. We liked the feel of the hotel as well. The restaurant up top gave great views of the city and the rooms were nice and updated.

I liked the location of the hotel. The staff greeted us and gave us a Greek Christmas dessert and water. We went to our room and a staff member helped us with our luggage and told us how everything works. Hotel was very modern. Room was small but clean. Internet was not that good and I read that you had to pay to get high speed internet. Breakfast was okay. Prefered pancakes and french toast which you had to pay for but omlettes and eggs were free just not shown at the buffet. Overall it was a great experience.

I had a miles discount, so I booked the New Hotel, based on reviews and location. Breakfast is included here, the best we've had in any hotel. The staff was very good, though we recieved a misdirected wake up call and one day were left with no soap or glasses. The roof top lounge has a partial view of the Parthenon ($16 martinis). This hotel was designed by art students so expect the decor to be out of the norm, also 21 light switches, some of which we never found out what they controlled. If you arrive, try to get an orientation.

Very close to athens main attractions. Can am walk everywhere easily. Very friendly staff. Room just a bit on smaller side but good use of space.

I was absolutely thrilled with this hotel! From the moment you walk in the lobby to every corner of the room, It's a visual delight. Service is superb! We asked for a couple of items and each time, within a few short minutes, they were at out door. I've never experienced such prompt service like that. The beds provided the most comfort we experienced in Greece (out of 3 other cities). The staff was very knowledgeable and helpful. The breakfast in the restaurant was excellent. We didn't have a single complaint. This hotel knows what they are doing and knows how to please their customers.

had a miles discount, so I booked the New Hotel, based on reviews and location. Breakfast is included here, the best we've had in any hotel. The staff was very good, though we recieved a misdirected wake up call and one day were left with no soap or glasses. The roof top lounge has a partial view of the Parthenon ($16 martinis). This hotel was designed by art students so expect the decor to be out of the norm, also 21 light switches, some of which we never found out what they controlled. If you arrive, try to get an orientation. Stayed August 2014, traveled as a couple

This hotel was a surprise; a terrific experience for a bargain rate. Think modern art decor, impeccable service, great location, phenomenally well designed. Unbelievable for the price.

The location of the hotel was perfect, and we got an excellent deal. The staff could not have been nicer, and were incredibly friendly and helpful. We would certainly stay there again.

16 Filellinon St, Syntagma Athens Attiki

Hotel highlights

  • Walking distance to Syntagma Square and Ermou Street
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Located in Athens City Centre, New Hotel is within a 5-minute walk of popular attractions such as Syntagma Square and Ermou Street. This 5-star hotel has 79 rooms and welcomes guests with a restaurant, a full-service spa, and free in-room WiFi.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start each morning with cooked-to-order breakfast, available for a fee from 7 AM to 10:30 AM.


Rooms

New Hotel's 79 soundproofed rooms provide iPod docks, minibars, and free newspapers. Plasma TVs come with digital channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other amenities include safes, phones, and desks.


Property features

Guests staying at New Hotel enjoy access to a full-service spa, a fitness center, and a rooftop terrace. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this luxury hotel include free WiFi in public areas, a conference center, and a 24-hour business center.

Room options

Junior Suite

1 Queen Bed and 1 Double Sofa Bed | Sleeps 3

Studio

1 Queen Bed | 2 Twin Beds | Sleeps 3

Superior Plus Room

1 Queen Bed | 2 Twin Beds | Sleeps 2

Superior Room

1 Queen Bed | 2 Twin Beds | Sleeps 3

Guest reviews for New Hotel

Everyone (7) Couples (12) Family (3) Friends (4)
5
Everyone

Great hotel in a great location with wonderful staff.

By on Jan 10, 2020

Review comment responded on Jan 10, 2020

Dear Guest, Thank you so much for taking the time to share your appreciative comments and for your top score review! We are so thrilled that you enjoyed your recent stay with us and left the hotel full of lovely memories. Looking forward to welcome you back on your next visit in Athens and at New Hotel. Always at your disposal, New Hotel Team

5
Family Family

The hotel did not live up to its standards. The room was in horrible shape. The shower had no shower door which made the floor entirely wet. The room service food was horrible. The front lobby looked like a lobby you would find at a hostel. Just an absolute dissapointment.

By , from Washington D.C. on Aug 12, 2019

5
Everyone

By on Jun 3, 2019

Review comment responded on Jun 11, 2019

Dear Guest, Thank you so much for your top score review. On behalf of our team we thank you and it will be our pleasure to welcome you back to New Hotel. Best Regards

5
Everyone

Excellent experience at New Hotel. Staff was accommodating and professional (taking care of transportation, hotel reservations, etc). Excellent location and facilities (comfortable bed, electric window shades). All around excellent experience

By on Sep 4, 2018

Review comment responded on Oct 16, 2018

Dear Guest, We cannot thank you enough for this wonderful review you shared. Our primary aim is to always offer exceptional service at all times and exceed our guests' expectations. Please rest assure that we will share your appreciative review with our team members and will be more than happy to accommodate you again on your next visit to Athens. Best Regards Natasa Papaefstathiou Public Relations

3

nice hotel central location

Everyone

Small room but beautiful view. Location is good and rooftop bar is a plus.

By on May 29, 2018

2

mixed feelings

Couples

Great location. Nice design. Indifferent staff. Odd room. .

By on Sep 11, 2017

3

beauty over substance.

Couples

Very mixed feelings about this place. Great location – in fact, spectacular and interesting decor. However, the members of the staff are very indifferent. The layout of the room is odd and not practical. We were disturbed by noisy staff member every morning.

By , from Washington on Sep 11, 2017

5

great hotel great location

Everyone

Amazing staff!!! Great Hotel with a great location. I think the decor is awesome & I'm not an artsy person, but the whole concept of how they used things from the old hotel & incorporated into the new design is really awesome! Clean rooms with a cool design. I have nothing negative to say about this hotel. I was so impressed & that does not happen often.

By on Jul 12, 2017

5

nice hotel - 2 blocks to city center (plaka)

Everyone

Cute hotel, very friendly, concierge is open 24 hours. You are super close to town (2 blocks) without paying the price for being in the city center.

By on Aug 15, 2016

Review comment responded on Aug 19, 2016

Dear Guest, We are so pleased to hear that you had a memorable experience staying with us here at New Hotel - Thank you for sharing your review! I am also glad you enjoyed all that our prime location has to offer. We hope to have the pleasure of welcoming you back again soon Kind regards, Irini Antoniou Guest Relations

5
Everyone

Great location, very accommodating staff. The breakfast included in the rate was delicious. The view of the Acropolis from the roof was a wonderful memory!

By on Apr 25, 2016

Review comment responded on May 17, 2016

Dear Guest, We would like to thank you for taking the time to share with us your experience during your stay at New Hotel. We hope to have the pleasure to accommodate you again in the future. Kind Regards, Irini Antoniou Guest Relations

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