Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG

Hotel with free breakfast, a quick walk to Asheville Outlets

Choose dates to view prices

Where to?

Dates

June 2025

July 2025

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Hot Tub
Pet friendly
Gym
Housekeeping

Explore the area

12 Rocky Ridge Road, Asheville, NC, 28806

Asheville Outlets
‪2 min walk‬
Biltmore Estate
‪8 min drive‬
The Orange Peel
‪9 min drive‬
Asheville, NC (AVL-Asheville Regional)
‪11 min drive‬

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Room options

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Ground Floor

345 sq ft
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Standard Room

Sleeps 2
1 Queen Bed

Suite, 2 Queen Beds, Jetted Tub

395 sq ft
Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed

310 sq ft
Sleeps 2
1 King Bed

Standard Room, 2 Queen Beds

310 sq ft
Sleeps 4
2 Queen Beds

Suite, 1 King Bed with Sofa bed

345 sq ft
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible (Accessible Tub)

310 sq ft
Sleeps 2
1 King Bed

Standard Room, 1 Queen Bed, Accessible (Roll-In Shower)

310 sq ft
Sleeps 2
1 Queen Bed

About the neighborhood

Asheville

Located in West Asheville within a short walk of Asheville Outlets, Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG is within a few miles (5 km) of other popular sights such as North Carolina Arboretum. This 108-room hotel welcomes guests with conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

Asheville Outlets - 2 min walk - 0.1 miles
Antler Hill Village - 8 min drive - 4.5 miles
Biltmore Estate - 8 min drive - 4.6 miles
Biltmore Winery - 9 min drive - 4.7 miles
The Orange Peel - 9 min drive - 6.4 miles

Getting around

Asheville Regional Airport (AVL) - 11 min drive

Restaurants

‪McDonald's - ‬6 min drive
‪McDonald's - ‬7 min walk
‪Papa's & Beer Mexican Restaurant - ‬16 min walk
‪Sand Hill Kitchen - ‬5 min drive
‪Cracker Barrel - ‬6 min drive

About this property

Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG

Hotel with free breakfast, a quick walk to Asheville Outlets

At Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG, guests have access to a 24-hour gym, free WiFi in public areas, and a hot tub. There's free parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. Additional amenities include conference space, a business center, and a seasonal outdoor pool.

Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Sofa beds, sitting areas, and refrigerators are other standard amenities.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Pool
Hot Tub
Breakfast included
Parking included

$84 nightly

Jul 13 - Jul 14

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transportation

Height restrictions apply for onsite parking
Onsite parking available only on request
Free self parking on site
Wheelchair-accessible parking and van parking available
Onsite parking includes off-street options

Food and drink

Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

24-hour gym
Billiards/pool table
Hot tub
Seasonal outdoor pool
TV in common areas

Family friendly

In-room crib
In-room microwave
In-room refrigerator
In-room sofa bed
Laundry facilities
Rollaway/extra bed (surcharge)
Seasonal outdoor pool

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Safe at front desk
Vending machine

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Business services

700 square feet of conference space
Business center
Computer station
Meeting room

Outdoors

Pool loungers
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 accessible parking spaces
Assistive listening devices
Assistive listening devices in meeting rooms
Braille/raised signage
Elevator (48 inch wide door)
Handrails in stairways (36 inches high)
Pool hoist on site
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk (30 inches high)
Wheelchair-accessible van parking
Wheelchairs on site

5 floors
Banquet hall
Fireplace in lobby
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free crib
Rollaway/extra bed (surcharge)
Sofa bed

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

Flat-screen TV with premium cable channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Air conditioning
Connecting rooms available
Desk
Free local calls
Iron/ironing board
Phone
Safe
Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Parking for buses, RVs, or other large vehicles is not available at this property.

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 30.00 per pet, per night
Service animals exempt from fees

Children and extra beds

Rollaway/extra beds are available for USD 10.0 per night
Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Pet fee: USD 30.00 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 4:00 PM
Check-out: 11 AM
Minimum check-in age: 21

The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
Guests must contact this property in advance to reserve onsite parking.
This property accepts credit cards. Cash is not accepted.
Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
Cashless payment methods are available for all transactions.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

The seasonal pool is open from May to September.
Pool access available from 10 AM to 10 PM.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
Noise-free rooms can't be guaranteed.
Parking has height restrictions.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Asheville-Biltmore Square

Holiday Inn Express Hotel Asheville-Biltmore Square

Holiday Inn Express Hotel Suites Asheville Outlets

Holiday Inn Express Suites Asheville SW Outlet Ctr Area

Holiday Inn Express Hotel Suites Asheville Biltmore Square

Holiday Inn Express Suites Asheville SW Outlet Ctr Area by IHG

Holiday Inn Express Hotel Suites Asheville Outlets an IHG Hotel

Frequently asked questions

Is free cancellation available at Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG?

Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG offers free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

What's there to do close to Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG?

This hotel is situated in West Asheville within a short 10-minute walk of Asheville Outlets. You'll also find Pisgah National Forest and North Carolina Arboretum within a short drive.

Will I be able to park at Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG?

Yes, self parking is offered for free at the hotel. Though parking is available on request, accessible parking is also available.

Does Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG have a casino?

No, Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have access between 10 AM and 10 PM and the seasonal pool is normally open from May until September.

Is Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG good for couples?

Couples staying at this hotel will appreciate amenities like free Internet access as well as a seasonal outdoor pool and a 24-hour fitness facility.

Does Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG feature a restaurant that includes a breakfast menu?

Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG offers free continental breakfast each morning though there is no restaurant.

Will Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG allow pets to stay for free?

Although they can't stay for free, pets are welcome at Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG for a fee of USD 30.00 per pet, per night.

Are there connecting rooms at Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG?

The closest major airport to Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG is Asheville Regional Airport (AVL), which is 8.4 mi away (11 minutes by car).

Are there rooms with balconies that I can book at Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG.

Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

6/10 Okay

Chris

Traveled with partner

Mar 14, 2025

Disliked: Amenities, property conditions & facilities

Convenient location, property is in desperate need of updating and cleaning.

Stayed 1 night in Mar 2025

10/10 Excellent

William

Traveled with partner

Mar 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

It was a nice stay.

Stayed 1 night in Mar 2025

10/10 Excellent

Raymond

Mar 7, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth the stay

The property was quiet and comfortable. The room was fairly large. The desk chair was too squeaky and will wake up anyone sleeping. Some amenities in the room like a microwave and refrigerator. The breakfast was good with bacon, sausage, scrambled eggs, pancakes, cereal and yogurt plus more. The only complaint is that they overcooked the scrambled eggs the day I was there. I think most places would have thrown out eggs that were that overcooked (burned), but they served them anyway. The front desk staff were friendly. Eleanor is an interesting girl if you get to meet her. I would stay here again.

Stayed 1 night in Mar 2025

8/10 Good

Raymond

Mar 7, 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Nice and quiet

This was an overnight stay while traveling to my final destination. The room was large and comfortable. The property was quiet despite some noisy guests. The door to the bathroom in room 311 needs to be replaced. It is either damaged or effected by the humidity in the room. The desk chair was very squeaky and loud so if someone need to sleep and someone else needed to stay up, the chair would keep waking the sleeping person up. The breakfast was good with hot and cold options. They had bacon, sausage, scrambled eggs, pancakes, cereal, and yogurt to name a few things. It was a nice start to the day. I would stay here again.

Stayed 1 night in Feb 2025

10/10 Excellent

David

Mar 2, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Feb 2025

10/10 Excellent

Jordan

Feb 23, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Very nice place. Stay here every time I am in town

Stayed 3 nights in Feb 2025

10/10 Excellent

Angelica

Traveled with family

Feb 22, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!

Excellent place, excellent staff, great location! Not sure if the room beside of us was a smoking room or not but you could smell cigarette smoke when we woke up this morning maybe just thin walls? No complaint otherwise though

Stayed 1 night in Feb 2025

10/10 Excellent

Donna

Traveled with family

Feb 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The room is very clean & comfortable.

Stayed 1 night in Feb 2025

10/10 Excellent

Tamira

Feb 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2025

10/10 Excellent

Shawn

Feb 7, 2025

Stayed 1 night in Feb 2025

8/10 Good

Walter

Traveled with family

Jan 30, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2025

10/10 Excellent

Ricky

Jan 26, 2025

Stayed 3 nights in Jan 2025

8/10 Good

Francisco

Jan 5, 2025

Stayed 2 nights in Dec 2024

10/10 Excellent

john

Jan 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Very clean and quiet

Stayed 2 nights in Dec 2024

4/10 Poor

Christina

Traveled with partner

Jan 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel caters to dogs more than people. Big dog barking when we arrived, through the night whenever someone walked by the room, in the morning waking us up. My husband said his pillow smelled like dogs. Otherwise it would be a good location and housekeeping staff seemed fantastic.

Stayed 1 night in Dec 2024

6/10 Okay

Chris

Dec 31, 2024

Liked: Cleanliness, staff & service

Should have been better

Smelled cigarette smoke in the hallway. Maid beating on the door at 9:30a. Hotel looked worn. Entrance is dangerous due to oncoming traffic. Bathroom floor was sticky

Stayed 1 night in Dec 2024